What 8 owners told NHTSA about the 2019 Acura MDX Sport Hybrid

Received recall notice Feb 2024 Tried 3 times to get fixed no fuel pump available yet This is a safety recall issue and should be fixed immediately Please help expediate this urgent issue

NHTSA ODI 11613885

The contact owns a 2019 Acura MDX Sport Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11613510

I have a recall on my 2019 Acura MDX for a faulty fuel pump. I have called 2 different dealers in my area, the first said they wouldn't have the parts to fix the car until December 2024 at the earliest, the second just stated that they don't have the parts. It seems to me this is quite a bit of time to be driving with a suspected faulty fuel pump. It is April 30,2024.

NHTSA ODI 11586052

The contact owns a 2019 Acura MDX. The contact stated that while driving at various speeds, the transmission experienced rough shifting and would not properly accelerate while depressing the accelerator pedal. Also, the vehicle would jerk when shifting into reverse with a whining, howling sound coming from the transmission while reversing. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 47,000.

NHTSA ODI 11568719

At night the camera on the rear hatch produces a blurry picture. During the day it is clear. It always happens. I’ve taken it to two dealerships and they could not reproduce the issue because it needs to be dark around the car. I’ve brought in photographs. And they still can’t find an issue. On line there are many complaints about this issue. I can’t see if someone walks behind my vehicle.

NHTSA ODI 11498148

My FCW/Auto-brake settings are all set to minimum interference. In approaching a left turn (via green arrow) the car in front of mine abruptly stopped, and immediately moved again. I stopped, just as the system did. It however, held the brake for 2-3 seconds and I was almost rear-ended by the person behind me for not moving again with traffic. The following has happened at least 3 times: on a 2-lane curvy road the FCW has abruptly engaged the brake for an oncoming vehicle when we are both in our own lanes.

NHTSA ODI 11446751

THIS IS A VERY THANKFUL COMPLIMENT, NOT A COMPLAINT. ON 20 FEBRUARY 2020, A 30-LB METAL DISK FLEW OFF A DRYWALL FLATBED TRUCK IN THE LANE LEFT OF ME AS WE TRAVELED TOGETHER AT 45 MPH ON A COLORADO SPRINGS MAIN STREET. THE DISK DIRECTLY HIT THE LEFT SIDE OF THE 2019 ACURA MDX SH WINDSHIELD AND SMALL SHARP GLASS SHARDS FLEW THROUGH THE CABIN. IF IT WERE NOT FOR THE WINDSHIELD PLASTIC FILM, THE DISK WOULD HAVE BROKEN THROUGH THE GLASS AND PROBABLY HIT ME IN THE HEAD KILLING ME (THE DISK HAD A LOT OF VELOCITY WHEN IT HIT WITH A VERY LOUD THUD ? NO TIME TO SWERVE). I AM VERY GRATEFUL FOR THIS PLASTIC FILM ? IT WAS DISTORTED, BUT NO HOLE THANKFULLY. COST TO REPAIR ABOUT $6,500, BUT I AM ALIVE AND NOT INJURED. *TR

NHTSA ODI 11330581

THIS COMPLAINT IS AGAINST ALL AUTOMOBILES SOLD IN THE US. JUST LEASED A NEW ONE, AND THIS SEATBELT PROBLEM PERSISTS. I AM SOOOO TIRED OF IT. WOMEN SHOULD HAVE SAFE SEATBELTS, TOO. WOMEN (50% OF POPULATION) SHOULD BE PROVIDED JUST AS SAFE SEATBELTS AS MEN (50% OF POPULATION) ' BUT WE ARE NOT. WE ARE OF SHORTER STATURE, SO CURRENT SEATBELTS COME ACROSS OUR BODY AT A HIGHER ANGLE AND THEREFORE CUT INTO THE SIDE OF THE NECK RATHER THAN THE MIDDLE OF OUR SHOULDER. THE SEATBELT ADJUSTMENT NEEDS TO COME DOWN ON THE SIDE POST ANOTHER 2 INCHES TO MAKE IT SAFE ENOUGH FOR WOMEN (AT ALL ADJUSTABLE ATTACH POINTS). 1.OUR SEAT IS FARTHER FORWARD, SO WE CAN REACH THE BRAKE PEDDLE. THIS CAUSES A SHARPER ANGLE WHICH MAKES THE SEATBELT CUT INTO OUR LEFT SIDE OF THE NECK INSTEAD OF ACROSS THE MIDDLE OF OUR SHOULDER. 2.WE SIT LOWER BECAUSE OF OUR SHORTER HEIGHT, CAUSING A SHARPER ANGLE WHICH THEN MAKES THE SEATBELT CUT INTO OUR NECK. WITH SHORTER LEGS, WE DON'T WANT OUR FEET TO DANGLE AND BECOME TIRED WHILE DRIVING. OUR SHORTER STATURE MAKES THE SEATBELT UNSAFE (AND UNFAIR). 1.THE ANNOYING CUT INTO OUR NECK MAKES US WANT TO PLACE THE SHOULDER HARNESS UNDER OUT ARM = EXTREMELY UNSAFE. 2.THE NECK PAIN DISTRACTS US FROM SAFE DRIVING INSTEAD OF HAVING FULL ATTENTION ON THE ROAD. 3.IN THE EVENT OF AN ACCIDENT, THE MISPLACEMENT OF THE SEATBELT AGAINST OUR NECK MAKES INJURIES TO THE NECK MORE LIKELY. RECOMMEND YOU ADD MORE WOMEN DRIVERS TO YOUR AUTOMOBILE SAFETY STANDARDS COMMITTEE. WOMEN WITH THEIR SHORTER HEIGHT SHOULD HAVE JUST AS MUCH PROTECTION AS MEN.

NHTSA ODI 11245828