Jun 11, 2022Body & structure
June 4, 2022, 2018 Volvo XC60 - Right rear door lock engaged and would not release from either inside or outside door handle with all doors electronically unlocked. No other doors were affected. The door remained locked until Volvo technician removed inside door panel and made temporary repair on June 6. Replacement lock assembly was not available until Friday, June 10 when it was replaced by the dealer. Lock failure put safety of rear passengers at risk and I did not allow passengers in the back seat until lock was replaced. There was no warning lamp or message indicating lock failure. Dealer service representative said the failure mode was mechanical. Repair made under warranty.
NHTSA ODI 11468783
Feb 5, 2020Body & structureBrakes
TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE ON THE INSIDE OF THE VEHICLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO (GUNTHER VOLVO CARS DELRAY BEACH 2201 N FEDERAL HWY, DELRAY BEACH, FL 33483) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BRAKE PADS AND ROUTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 21,300. *LN*JB
NHTSA ODI 11307312
May 14, 2019Electrical systemAirbagsBody & structureElectronic Stability Control (esc)Crash2 injuries
ON THE EVENING OF NOVEMBER 20, 2018 MY FAMILY AND I WERE IN A CAR ACCIDENT. MY DAUGHTER WAS DRIVING MY HUSBAND'S NEW XC60 THAT HE HAD RECENTLY PURCHASED. AS THE FIVE OF US SAT STOPPED AT A TRAFFIC LIGHT, 2 CARS COLLIDED AND ONE HIT US HARD ENOUGH FROM THE FRONT CORNER THAT THE IMPACT FORCED MY DAUGHTER BACK INTO THE SEAT AND THEN PROPELLED HER FORWARD SLAMMING HER CHEST INTO THE STEERING WHEEL DESPITE HER WEARING HER SEATBELT. NO AIR BAGS DEPLOYED. THE DAMAGE TO THE CAR WAS SO EXTENSIVE IT TOOK OVER 2 MONTHS TO REPAIR. YET NO AIR BAGS DEPLOYED.
NHTSA ODI 11207490
Apr 8, 2019Body & structure
TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V046000 (STRUCTURE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. RUSNAK VOLVO (2025 E COLORADO BLVD, PASADENA, CA 91107) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11194622