What 4 owners told NHTSA about the 2018 Volvo S60 B5

My sunroof glass spontaneously shattered while I was driving on the highway on 10/9/2025. There was no apparent cause. It sounded like an explosion, and glass came down all over me and the seats. Very disturbing!

NHTSA ODI 11692719

The check engine light appeared on my 2018 Volvo s60. After taking the car to 2 Independent mechanics and the dealer, it was diagnosed as an Engine Control Module (ECM) failure. My 2018 Volvo s60 has ONLY 44,200 miles. The dealer stated that they "haven't seen this failure in cars with such low mileage. Usually, cars have 125,000+ miles if/when the ECM fails". The dealer and an Independent mechanic both stated that the brakes, steering, starter, thermostat, etc., could fail at any time. This could put my family, and other families on the road, at risk. Volvo refused to pay for the repairs.

NHTSA ODI 11671445

The contact owns a 2018 Volvo S60. The contact stated that the HVAC system fan was inoperable, and the front windshield could not be defrosted. The vehicle was taken to the local dealer who replaced the fan, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,000.

NHTSA ODI 11508871

WHEN PRESSING BRAKE PEDAL A POPPING SOUND WAS NOTICED AND THEN BRAKES WERE LOST. FORTUNATELY CAR WAS PARKED IN A STREET. SERVICE LOCATION STATED THAT "BRAKE BOOSTER BROKE, IT IS A MAN MADE PART". CAR HAS ONLY 10500 MILES ON IT.

NHTSA ODI 11301770