What 2,489 owners told NHTSA about the 2018 Ram 2500 Regular Cab

My 2018 Ram 2500 was involved in a collision with another vehicle. The vehicle in front of me had to slam on their brakes for an object in the roadway. When I slammed on my brakes, the ABS and Traction Control lights lit up on the dash, my tires locked up, and I skid approx 100' and rear ended the vehicle in front of me. There was no shoulder to pull off to and oncoming vehicles in the other lane. There was no way out of the collision. If the ABS system had worked properly, my vehicle and the vehicle in front if me would not have collided. The faulty component is the Hydraulic Power Unit for the Antilock Braking System. The last time I brought the truck in for service at Southland Dodge in Houma, LA, USA, they offered to fix the recall. I gladly accepted. When I picked the vehicle up the system was still malfunctioning.

NHTSA ODI 11733078

The Abs light came on a couple of days before the accident happened.Then light would turn off after awhile but would re appear when truck was driving for a few minutes. My boyfriend was driving to work when he applied the brakes and truck slid into the pole during the winter .Truck was towed and fixed at auto shop. No one was hurt just damaged my truck completely in the front. When I got a letter for a recall on the abs that’s when I took in to the dealership and got that issue fixed. There was one other light that was coming on after the accident but the dealership fixed that issue as well since it was part of the recall.

NHTSA ODI 11727742

The Brake Hydraulic Control Unit (HCU) covered under Safety Recall C4B has been unavailable for several years, leaving my 2018 Ram 2500 with ongoing ABS, traction control, and electronic stability control malfunctions. This defect has already caused an actual accident. In January 2024, during snow conditions, the ABS and traction control failed while I was braking in my driveway. The truck slid uncontrollably and struck a tree, causing over $10,000 in damage that had to be repaired through my insurance. This incident occurred specifically because the brake and stability systems did not function properly. The issue continues to create serious safety risks, especially in winter. The warning lights for ABS and traction control are on constantly, accompanied by continuous dinging that is extremely distracting and stressful to drive with. The truck loses stability on snow or ice, braking distance is increased, and the vehicle behaves unpredictably. I am now driving again in snow and ice this winter, and I am genuinely afraid this defect will cause another accident. Despite this being an acknowledged safety recall, every dealership I contact says the replacement HCU part is still “not available” for my vehicle. This has been confirmed repeatedly by multiple dealerships and by the manufacturer’s recall hotline. I have attempted to get this recall repaired for several years with no success. Because the recall remedy is unavailable, the vehicle remains unsafe to operate, yet I have no alternative transportation and must drive it daily. I also cannot sell or trade the truck, which has caused significant financial harm. I am requesting NHTSA assistance because the recall remedy has not been provided within a reasonable timeframe, the vehicle remains unsafe, and the defect has already contributed to a crash.

NHTSA ODI 11702732

Please add this to complaint number: 11702732 This is a supplemental complaint regarding the same safety issue I previously reported involving Safety Recall C4B on my 2018 Ram 2500 - complaint # 11702732 In addition to the safety concerns and the prior accident I described in my original complaint, the unresolved recall has also caused significant financial harm. I still owe approximately $15,100 on the vehicle and must make a $515 monthly payment. Because the recall remedy has been unavailable for years, I cannot legally sell or trade the vehicle, even though it should have substantial equity. The truck’s resale value has dropped due to the open safety recall with no remedy, leaving me financially stuck with an unsafe vehicle I cannot get rid of and a high payment that I currently cannot afford due to job loss. The unresolved recall continues to put me in danger during winter driving, and the lack of remedy has created both a safety crisis and a serious financial hardship. Please attach this information to my previous complaint for the same VIN.

NHTSA ODI 11702746

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

NHTSA ODI 11634752

ABS system failure, recirculation pump failure, code C0020, Ran off road while ABS and traction control was off during wet conditions. Unsafe to drive due to safety failure on ABS.

NHTSA ODI 11544369