Home · 2018 Porsche Cayenne Coupe Platinum Edition · Complaints

What 13 owners told NHTSA about the 2018 Porsche Cayenne Coupe Platinum Edition

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (13)Electrical system (3)Engine (3)Airbags (2)Fuel system (2)Driver assistance (1)Lights (1)Tires (1)Transmission & drivetrain (1)Visibility & wipers (1)

2 of 13 complaints match · Fuel system · clear filters

May 2, 2026Electrical systemFuel system

The high-voltage battery pack in my 2018 Porsche Cayenne S E-Hybrid (VIN: [XXX] , approximately 81,000 miles) has experienced a noticeable and progressive reduction in battery range and performance. On February 20, 2026, Porsche White Plains (an authorized Porsche dealer) performed an inspection but was unable to duplicate an active fault code and declined to generate a battery State of Health (SoH%) report. No warranty repair was authorized. Porsche Cars North America (PCNA), Case #XXX, has since moved to close my statutory warranty claim, citing the absence of a duplicated fault. However, under New York State's adopted CARB emission warranty standards (6 NYCRR § 218-9.1), high-voltage propulsion batteries in TZEV/PZEV vehicles are warranted for 10 years or 150,000 miles from the date of original sale. My vehicle was placed in service in 2018 and remains within that statutory coverage window through 2028. PCNA has not addressed this statutory obligation or provided written confirmation of coverage. I also have not received the inspection documentation I formally requested on March 17, 2026, despite no case closure having occurred at the time of that request. As of the date of this filing, PCNA has not responded to my follow-up correspondence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11735314

Nov 27, 2019Fuel system

WHEN TRYING TO ACCELERATE INTO TRAFFIC VEHICLE WILL EXPERIENCE WHAT FEELS LIKE A DEAD SPOT IN THE ACCELERATOR AND THEN LURCH FORWARD AT A HIGH SPEED THIS CONDITION HAS BEEN REPORTED ON NUMEROUS COMPLAINT SITE CONCERNING VARIOUS PORSCHE VEHICLES AND SPECIFICALL CONCERNING PORSCHE CAYENNE DEALER SAYS CAR IS FINE.UNSAFE TO DRIVE SINCE YOU NEVER KNOW WHEN IT WILL ACCELERATE.

NHTSA ODI 11282620

Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Porsche Cayenne Coupe Platinum Edition verdict →