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What 13 owners told NHTSA about the 2018 Porsche Cayenne Coupe Platinum Edition

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (13)Electrical system (3)Engine (3)Airbags (2)Fuel system (2)Driver assistance (1)Lights (1)Tires (1)Transmission & drivetrain (1)Visibility & wipers (1)

2 of 13 complaints match · Airbags · clear filters

Oct 17, 2024Airbags

This is not accident related, but what appears to be a systemic issue related to Cayenne and Macan leather dashboards. The issue is related to delamination of the leather dash cover that can impede the safe deployment of the passenger airbag. Many cars are affected and the repair can be a significant expense to owners (~$10K) for vehicles less than 8 years old. There should be a recall to address a largely unaware owner base for a potential safety issue.

NHTSA ODI 11620392

Aug 21, 2024Airbags

The Porsche Cayenne that equipped with leather dashboard are peeling off over the time. If the vehicle in an accident, the airbag on the passenger side dashboard may not deploy correctly. I am finding many cayenne owners are having this issue. I really hope NTSB can issue a recall.

NHTSA ODI 11610103

Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Porsche Cayenne Coupe Platinum Edition verdict →