What 609 owners told NHTSA about the 2018 Nissan Rogue Select

Front collision sensor failed to alert the driver and stop the car resulting in a collision. Traveling speed just over 5 mph. Safety system was turned on and should have been operational. No warnings the sensor was dirty and not functioning properly.

NHTSA ODI 11585970

The first time I was just pulling out of my driveway and my car, made this grinding noise and forced to stop and the braking system light came on. The second time we were going 30 to 45 miles an hour and the same thing happened made that grinding noise came to a stop that time was definitely more harder because we’re going faster. I brought this to the attention of Nissan in Bayshore, and supposedly they checked a couple of things and said nope everything’s fine and like I said that was the first time and the second time they said the same exact thing that there could be some thing that triggered it. No I don’t think so. I think that there’s something wrong with the system because things like that just don’t happen both days that this happened to me it was a clear day one was daytime one was night time , so there was nothing near me. Nothing in the way. This could’ve been really serious if I was going faster. I think that they should be addressed because obviously they are not taking it. Seriously you see all of the complaints why is this not being looked into more the second time when we were going faster, and I told Nissan this it actually hurt me , my neck was killing me for a week. This should be taken very seriously because if somebody is driving faster and that happens or if somebody is a new driver and that happens and they can seriously hurt themselves or others because it comes out of nowhere n is very scary. FYI- I had to put in a fake date of when it happened to move forward on the form. I’m unsure of the two dates but my car was brought into The Nissan dealership in bayshore for the problem n there is documentation there with the dates.

NHTSA ODI 11540023

I have purchased certified pre-owned 2018 Nissan Rouge SL on July 17th 2021 from a Dealer in TOTOWA, NJ, 07512.Recently we encountered a serious problem, where the AEB system malfunctions suddenly and unexpectedly when there is no car or object in front of the car. we are at a speed of 65 miles per hour and almost hit by a car behind us. This situation occurred three times and we are scared to drive the car. we tried to disable the automatic breaking system, but it gets reenabled Please let us know what you want us to do with the car condition.

NHTSA ODI 11500306

I was driving 50mph in a 50mph zone and the Forward Collision Avoidance system activated emergency braking, bringing vehicle to an immediate halt in a lane of traffic. Conditions were wet from earlier rainfall; however, no hazards or vehicles were immediately in front of me. This activation tugged on my seatbelt and chest and collarbone resulting in pain while the vehicle lunged me forward. Due to the immediate breaking of my vehicle, vehicles behind me were forced to quickly break or make a lane change. If the vehicles behind me were not responsive enough, I would’ve been struck by a vehicle going 40-50mph. The problem has not been reproduced or inspected; however, this has happened 3-4 other times with no attention to the matter.

NHTSA ODI 11445311

In sum, vehicle was traveling at 35mph with no obstructions or vehicles in the front of my vehicle and forward collision warning activated, bringing vehicle to a complete stop. Breaks squealed and tire rubber burned onto pavement. Seatbelt clenched torso, leaving bruise on collar bone. Another occurrence was similar in speed, with no obstacles or vehicles in front of mine. The forward collision warning began beeping but not displaying any visuals or breaking vehicle.

NHTSA ODI 11429348

Front end collision at 40mph, no braking/warning, no air bags deployed

NHTSA ODI 11421502

BRAND NEW 2018 NISSAN ROGUE, DRIVING TO WORK AT AROUND 6AM ROUGHLY 30MPH. WAS JAMMING OUT AND ALL OF A SUDDEN THE CAR COMES TO A COMPLETE STOP WITHOUT ANY WARNING. LAPTOP BAG WHICH WAS ON THE FRONT SEAT SLAMMED INTO THE DASH, LUCKILY I WAS WEARING MY SEATBELT OR I WOULD HAVE HAD NISSAN STEERING WHEEL FOR BREAKFAST. THIS ISSUE HAPPENED IN 2019 AND IT IS STILL HAPPENING IN 2021 AFTER MANY MANY ATTEMPTS TO HAVE NISSAN TAKE THIS VEHICLE BACK. NISSAN I DO NOT FEEL SAFE IN THIS VEHICLE.

NHTSA ODI 11394714

LEASED A 2018 NISSAN ROGUE IN AUGUST OF 2018 AND STARTED HAVING ELECTRICAL ISSUES WITH THE VEHICLE. WHILE DRIVING, THE NAVIGATION SCREEN, CENTER CLUSTER WHERE THE SPEEDOMETER IS AND ALL AIR CONDITION AND ELECTRONICS WOULD POWER OFF AND RESTART ITSELF, AS IF I WAS CRANKING THE VEHICLE UP. TOOK THE CAR IN FOR SERVICE AND THE DEALERSHIP STATED THEY HAD NEVER SEEN THIS ISSUE BEFORE AND THAT THEY DIDN'T KNOW HOW TO FIX IT. THE DEALERSHIP CALLED ME THE NEXT DAY STATING THE CAR WAS READY. ON MY WAY HOME FROM THE DEALER, THE SENSOR SYSTEM THAT WORKS WITH THE AUTOMATIC EMERGENCY BRAKING FAILED. I TOTALED THE VEHICLE AND FRACTURED C5, C6, C7 IN MY NECK, AND HAD TO WEAR A CERVICAL COLLAR FOR 4 MONTHS FOLLOWING THE ACCIDENT. I ALSO SUFFERED A CONCUSSION. NISSAN TOOK OVER AND STARTED THEY NEEDED TO PERFORM AN INVESTIGATION. THEY FOUND AN ISSUE WITH THE SENSOR SYSTEM IN THE CAR, AND THE AEB WAS NOT FUNCTIONING. THIS COULD HAVE ALL BEEN AVOIDED. 10 MONTHS LATER THEY SEND OUT A CUSTOMER SERVICE INITIATIVE TO HAVE THE CAR UPDATED AND LOOKED AT AGAIN. HOWEVER THE CAR WAS NO LONGER IN MY POSSESSION.

NHTSA ODI 11385008

I WAS SITTING AT A LIGHT WITH A CAR IN FRONT OF ME. THE CAR IN FRONT OF ME STARTED MOVING SO I ACCELERATED SLOWLY AND MY CAR STARTED BEEPING AND THEN THE BREAKS LOCKED UP. I WAS NOT TOO CLOSE TO THE CAR IN FRONT OF ME SO I AM WORRIED AS TO WHY THIS HAPPENED. IF THERE HAD BEEN A CAR BEHIND ME, THEY PROBABLY WOULD HAVE HIT US MY CAR STOPPED SO QUICKLY.

NHTSA ODI 11377549

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE BRAKING SYSTEM ACTIVATED AND THE VEHICLE CAME TO AN ABRUPT COMPLETE STOP. THE CONTACT SUSTAINED PROBLEMS WITH HER BACK AND NECK DUE TO THE VEHICLE SUDDENLY STOPPING. THE CONTACT MENTIONED GOING TO AN URGENT CARE SEVERAL DAYS AFTER THE INCIDENT AND WAS PROVIDED WITH MEDICATION. THE VEHICLE WAS TAKEN TO NAPLETON ST LOUIS NISSAN (10964 PAGE AVE, ST. LOUIS, MO 63132, (314) 269-1682), BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONDUCT AN INVESTIGATION THAT WOULD TAKE SIX TO EIGHT WEEKS. THE WARRANTY HAD A SMALL ALLOTTED TIME OF FIVE DAYS FOR A LOANER VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE WHILE THE CONTACT AWAITED THE RESULTS OF THE INVESTIGATION. THE FAILURE MILEAGE WAS 9,301.

NHTSA ODI 11282468

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 30 MPH, THE AUTOMATIC EMERGENCY BRAKING FEATURE ENGAGED AS AN ABNORMAL BEEPING NOISE WAS HEARD AND THE EMERGENCY BRAKING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE STOPPED AS A RESULT THE CONTACT WAS REAR ENDED. THE CONTACT STATED THAT SHE WAS SORE AND SOUGHT MEDICAL ATTENTION FROM A CHIROPRACTOR. THE CONTACT WAS UNAWARE IF THE OTHER DRIVER SOUGHT MEDICAL ATTENTION. A POLICE OFFICER WAS ON THE SCENE BUT IT WAS NOT DETERMINED IF A REPORT WAS FILED. THE DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED. THE VEHICLE FAILURE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CONTACT STATED THAT SHE WAS UNCOMFORTABLE DRIVING THE VEHICLE. *DT *TR

NHTSA ODI 11244399

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGED ON ITS OWN. THE FRONT PASSENGER UNLATCHED HIS SEAT BELT TO REACH INTO THE REAR SEAT AT THE TIME OF THE FAILURE, THUS STRIKING HIS HEAD ON THE WINDSHIELD. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 25,000. *TR*JB

NHTSA ODI 11231969

THIS HAS NOTHING TO DO WITH AIRBAGS I WAS DRIVING DOWN THE ROAD AT 38 MILES PER HOUR AND A 40 MILE-AN-HOUR ZONE GOING DOWN A SMALL GRADE NOBODY IN FRONT NOBODY BEHIND NOBODY BESIDE ME AND THE BRAKES LOCKED UP. IT THREW ME FOR WORD TWIST IN MY BODY THE SEATBELT HURT MY LEFT HIP IN MY LEFT SHOULDER BECAUSE IT WAS UNEXPECTED THERE WAS NOTHING THERE. THANKS

NHTSA ODI 11153607