What 609 owners told NHTSA about the 2018 Nissan Rogue Select

The first time I was just pulling out of my driveway and my car, made this grinding noise and forced to stop and the braking system light came on. The second time we were going 30 to 45 miles an hour and the same thing happened made that grinding noise came to a stop that time was definitely more harder because we’re going faster. I brought this to the attention of Nissan in Bayshore, and supposedly they checked a couple of things and said nope everything’s fine and like I said that was the first time and the second time they said the same exact thing that there could be some thing that triggered it. No I don’t think so. I think that there’s something wrong with the system because things like that just don’t happen both days that this happened to me it was a clear day one was daytime one was night time , so there was nothing near me. Nothing in the way. This could’ve been really serious if I was going faster. I think that they should be addressed because obviously they are not taking it. Seriously you see all of the complaints why is this not being looked into more the second time when we were going faster, and I told Nissan this it actually hurt me , my neck was killing me for a week. This should be taken very seriously because if somebody is driving faster and that happens or if somebody is a new driver and that happens and they can seriously hurt themselves or others because it comes out of nowhere n is very scary. FYI- I had to put in a fake date of when it happened to move forward on the form. I’m unsure of the two dates but my car was brought into The Nissan dealership in bayshore for the problem n there is documentation there with the dates.

NHTSA ODI 11540023

I was driving 50mph in a 50mph zone and the Forward Collision Avoidance system activated emergency braking, bringing vehicle to an immediate halt in a lane of traffic. Conditions were wet from earlier rainfall; however, no hazards or vehicles were immediately in front of me. This activation tugged on my seatbelt and chest and collarbone resulting in pain while the vehicle lunged me forward. Due to the immediate breaking of my vehicle, vehicles behind me were forced to quickly break or make a lane change. If the vehicles behind me were not responsive enough, I would’ve been struck by a vehicle going 40-50mph. The problem has not been reproduced or inspected; however, this has happened 3-4 other times with no attention to the matter.

NHTSA ODI 11445311

BRAND NEW 2018 NISSAN ROGUE, DRIVING TO WORK AT AROUND 6AM ROUGHLY 30MPH. WAS JAMMING OUT AND ALL OF A SUDDEN THE CAR COMES TO A COMPLETE STOP WITHOUT ANY WARNING. LAPTOP BAG WHICH WAS ON THE FRONT SEAT SLAMMED INTO THE DASH, LUCKILY I WAS WEARING MY SEATBELT OR I WOULD HAVE HAD NISSAN STEERING WHEEL FOR BREAKFAST. THIS ISSUE HAPPENED IN 2019 AND IT IS STILL HAPPENING IN 2021 AFTER MANY MANY ATTEMPTS TO HAVE NISSAN TAKE THIS VEHICLE BACK. NISSAN I DO NOT FEEL SAFE IN THIS VEHICLE.

NHTSA ODI 11394714

LEASED A 2018 NISSAN ROGUE IN AUGUST OF 2018 AND STARTED HAVING ELECTRICAL ISSUES WITH THE VEHICLE. WHILE DRIVING, THE NAVIGATION SCREEN, CENTER CLUSTER WHERE THE SPEEDOMETER IS AND ALL AIR CONDITION AND ELECTRONICS WOULD POWER OFF AND RESTART ITSELF, AS IF I WAS CRANKING THE VEHICLE UP. TOOK THE CAR IN FOR SERVICE AND THE DEALERSHIP STATED THEY HAD NEVER SEEN THIS ISSUE BEFORE AND THAT THEY DIDN'T KNOW HOW TO FIX IT. THE DEALERSHIP CALLED ME THE NEXT DAY STATING THE CAR WAS READY. ON MY WAY HOME FROM THE DEALER, THE SENSOR SYSTEM THAT WORKS WITH THE AUTOMATIC EMERGENCY BRAKING FAILED. I TOTALED THE VEHICLE AND FRACTURED C5, C6, C7 IN MY NECK, AND HAD TO WEAR A CERVICAL COLLAR FOR 4 MONTHS FOLLOWING THE ACCIDENT. I ALSO SUFFERED A CONCUSSION. NISSAN TOOK OVER AND STARTED THEY NEEDED TO PERFORM AN INVESTIGATION. THEY FOUND AN ISSUE WITH THE SENSOR SYSTEM IN THE CAR, AND THE AEB WAS NOT FUNCTIONING. THIS COULD HAVE ALL BEEN AVOIDED. 10 MONTHS LATER THEY SEND OUT A CUSTOMER SERVICE INITIATIVE TO HAVE THE CAR UPDATED AND LOOKED AT AGAIN. HOWEVER THE CAR WAS NO LONGER IN MY POSSESSION.

NHTSA ODI 11385008

I WAS SITTING AT A LIGHT WITH A CAR IN FRONT OF ME. THE CAR IN FRONT OF ME STARTED MOVING SO I ACCELERATED SLOWLY AND MY CAR STARTED BEEPING AND THEN THE BREAKS LOCKED UP. I WAS NOT TOO CLOSE TO THE CAR IN FRONT OF ME SO I AM WORRIED AS TO WHY THIS HAPPENED. IF THERE HAD BEEN A CAR BEHIND ME, THEY PROBABLY WOULD HAVE HIT US MY CAR STOPPED SO QUICKLY.

NHTSA ODI 11377549

I AM DRIVING FORWARD AT 55 MPH ON A MAIN ROAD IN THE CITY. THERE WERE ABSOLUTELY NO CARS IN FRONT, ON SIDES, OR BEHIND ME. THEN WARNING FLASHES ON DASH QUICKLY AND IMMEDIATELY AFTER WARNING DISPLAY MY CAR SLAMMED TO A STOP. I WAS SLAMMED FORWARD INTO THE STEERING WHEEL. IT WAS THE AUTOMATIC BRAKING SYSTEM THAT IS MALFUNCTIONING APPARENTLY.

NHTSA ODI 11365049

CAR ACCELERATED ON IT'S OWN WHILE PARKING. JUMPED OVER THE STOP AND CRASHED INTO A BUILDING. AUTOMATIC BRAKING SYSTEM DID NOT STOP THE CAR AND AIR BAGS DID NOT ENGAGE. THIS CAR HAS BEEN SERVICED FOR BRAKING FOR NO REASON AND A NEW TRANSMISSION HAS BEEN INSTALLED AND NOW THIS. I BELIEVE THIS IS A LEMON. LOVE THE CAR BUT TO MANY PROBLEMS. NO MY CAR INSURANCE PREMIUMS WILL RISE OR BE CANCELLED.

NHTSA ODI 11312005

WHILE DRIVING MY 2018 NISSAN ROGUE TO WORK ON A SUNNY FLORIDA MORNING, I EXPERIENCED A TECHNICAL ISSUE WITH MY VEHICLE AROUND 8:00 AM EST. WHILE SLOWING DOWN APPLYING MY BRAKES AS I APPROACHED A MAJOR INTERSECTION WITH TRAFFIC, MY ROGUE SUDDENLY ACCELERATED ON ITS OWN ACCORD CAUSING ME TO CRASH INTO A VEHICLE IN FRONT OF ME. DURING THE ACCELERATION, THE VEHICLE'S ONBOARD AUTOMATED EMERGENCY BRAKING SYSTEM WAS SOUNDING ALARMS BUT DID NOT BRAKE THE VEHICLE. INSTEAD IT FELT LIKE THE VEHICLE WAS ACCELERATED INSTEAD. A LOUD GRINDING SOUND COULD BE HEARD AT THE POINT OF IMPACT WITH THE VEHICLE IN FRONT OF ME AND FOR ABOUT A SECOND OR SO AFTERWARDS. THANKFULLY THE SPEED WAS LOW ONLY RESULTING IN MINOR BODY DAMAGE TO MY VEHICLE AND NO VISIBLE DAMAGE TO THE OTHER VEHICLE.*DT *TP THE END RESULT WAS I SUSTAINED MULTIPLE BACK INJURIES - LOWER AND NECK REGIONS SIMULTANEOUSLY. I SUSPECT THIS IS DUE TO THE FACT I WENT FROM SLOWING DOWN TO SUDDEN ACCELERATION AND THEN FINALLY TO FULL SUDDEN STOP. THANKFULLY, I WAS THE ONLY PERSON IN MY VEHICLE. ALL OF THIS WAS CAUGHT ON MY DASH CAMERA INCLUDING THE SOUNDS. THE VEHICLE WAS TAKING TO BILL RAY NISSAN IN LONGWOOD, FL WHICH WERE UNABLE TO PULL ANY DIAGNOSTIC CODES AND HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE. WHEN DEPRESSING A BRAKE TO SLOW A VEHICLE DOWN, THE VEHICLE SHOULD NOT ACCELERATE BY ITSELF. THIS IS A SIGNIFICANT SAFETY ISSUE. I WILL BE GLAD TO SUBMIT A COPY OF THE DASH CAMERA FOOTAGE FOR REVIEW. *DT*JB *DT *TP*DT*TP*DT*DT CONSUMER SUBMITTED VIDEO AND TRANSCRIPT.*JB*DAD THIS IS AN ONGOING ISSUE.*JP THE CONSUMER STATED THE BATTERY WAS THE CAUSE OF THE FAILURE. THE BATTERY HAD A LOW VOLTAGE.

NHTSA ODI 11308847

MY VEHICLE BREAKS BY ITSELF AS I AM DRIVING WHEN THERE IS NOTHING IN FRONT OF ME AND DRIVER SEAT MOVES BACK AND FORTH. THERE ARE OTHER SENSORS COMING ON MY VEHICLE FROM TIME TO TIME

NHTSA ODI 11301180

MY CAR WOULD DISRUPTIVELY BREAK IN ITS OWN, WHEN I FIRST BOUGHT THIS CAR , THE SAFETY SYSTEM BREAK LIGHT STAYED ON, ST THE TIME I DIDN'T KNOW WHAT THAT WAS NOR DID ANYBODY WAS ABLE TO EXPLAIN, I TOOK IT IN TO FIND OUT THERE WAS DAMAGE WIRES AND ELECTRICAL ISSUES AND. DEAD RAT, THE BRAKES ALSO SQUEAKED UNUSUALLY AT TIMES, THEY ALSO MENTIONED THIS WAS NORMAL AND BRAKES WERE NEW, WITH A LOT OF COMPLAINTS AND MIS INFORMED INFORMATION I ENDED UP BEING STUCK BUYING THIS CAR, I WOULD CONSIDER THIS A LEMON ISSUE BUT THE HEAD DEPARTMENT OF ENTERPRISE WHERE I BOUGHT THE CAR TOOK CAR AND REINSURED UIT WAS ALL GOOD TO GO AND FIXED , I ALSO BOUGHT EXTRA WARRANTY, BUT SHORTLY AFTER DOWN THE ROAD I HAVE HAD UNUSUAL EXPERIENCES WITH MY CAR BRAKING IN TRAFFIC AND THEN RELEASING VERY DISRUPTIVELY WHICH HAD EVEN CAUSED ME TO LOSE HANDLE ALONG WITH MY NEW BORN, VARIOUS OF TIMES I HAD CONCERNS U TIL ONE DAY I WAS SLOWING DOWN AT A LIGHT THE CAR BRAKES VERY DISRUPTIVELY THE CAR BEHIND ME A MOTHER IN HER PRIUS WITH HER TWO CHILDREN SLAMMED INTO MY CAR , THIS BRAKE SYSTEM IS NOT SAFE. IT'S CAUSING MORE ISSUES AND HAZARD ACCIDENTS THEN SAFETY.. I AM VERY VERY SADLY IN HAPPY CUSTOMER AS I DON'T FEEL SAFE TO DRIVE AND AGAIN THIS NEEDS TO BE A RECALL AND I WANT OUT OF THIS CAR Z

NHTSA ODI 11286911

THE AUTOMATIC BRAKING SYSTEM CAME ON BRIEFLY ABOUT A WEEK AGO FOR NO REASON, WHILE DRIVING APPROXIMATELY 30 MPH ON A QUIET CITY STREET. THE SENSOR LIGHT CAME ON AS WELL. SINCE THEN, IT HAS HAPPENED 4 MORE TIMES, BUT MUCH WORSE. EACH TIME I WAS IN MOTION, AT VARIOUS SPEEDS, BUT NOT EXCEEDING 45 MPH. YESTERDAY I WAS GOING UP A SLIGHT INCLINE AT APPROXIMATELY 30 MPH ON A STREET BY MY HOUSE, AND THE AEB CAME ON HARD. THERE WAS NOTHING IN FRONT OF ME. VISIBILITY WAS PERFECT. ONLY 2 BLOCKS LATER, IT HAPPENED AGAIN. THIS TIME IT CAUSED ME TO HIT THE STEERING WHEEL WITH MY FOREARM, WHICH IS NOW SORE, AND A CAR BEHIND ME HAD TO SLAM ON THEIR BRAKES. NOW I AM AFRAID TO DRIVE MY CAR, WHICH I JUST BOUGHT IN JULY. I'M WONDERING HOW MANY TIMES THIS HAPPENED BEFORE PURCHASING THE CAR FROM THE DEALER.

NHTSA ODI 11279166

DRIVING DOWN A ROAD THANK GOD NO VEHICLES BEHIND, GOING APPROX 25-30 AND ALL OF A SUDDEN WITHIN 10 SECONDS I GOT A YELLOW WARNING, THEN IMMEDIATELY RED WARNING LIGHT THAT COMPLETELY STOP MY VECHILE TO A DEAD STOP . THEN I PUT THE GAS ON IT WAS RUFF AND THEN IT WAS OK TO DRIVE THE CAR. MYSELF AND 3 OTHERS WERE INJURIED LIKE WE HIT A WALL.

NHTSA ODI 11258983

2 OCCURANCES, THE AEBS SYSTEM ENGAGED/DECELLERATED WHILE TRAVELING 35 MPH WITH NO VEHICLES ON EITHER SIDE OF THE ROADWAY-WARNING ON THE DISPLAY WERE ACTIVATED. THIS OCURRED ON A CITY STREET. 2ND EVENT - OCURRED ON A CITY STREET WHILE I WAS ALREADY SLOWING FOR A VEHICLE STOPPED AT A RED LIGHT AT AN INTERSECTION MORE 4 CAR LENGTHS AHEAD. THE AEBS ENGAGED, CLEARLY SENSING THE ABS SYSTEM WAS ENGAGED, THE BRAKE PEDAL BECAME UNRESPONSIVE AS IF THE ENGINE WAS OFF. TRAVELING 15 MPH WHEN THIS BEGAN. THE VEHICLE AHEAD OF ME WAS STRUCK, THE BRAKE PEDAL STILL UNRESPONSIVE CAUSED A SECOND CONTACT WITH THE VEHICLE WHILE THE VEHICLE WAS STILL IN ABS MODE. THE BRAKES WERE NOT PUMPED DURING THIS ENTIRE INCIDENT. NO INJURIES, BUT CONSIDERABLE DAMAGE TO VEHICLE #1.

NHTSA ODI 11243153

TL* THE CONTACT OWNS 2018 NISSAN ROGUE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING LESS THAN 25 MPH AND EXITING A HIGHWAY, THE BRAKE LIGHT ILLUMINATED, THE BRAKE PEDAL FAILED TO RELEASE PROPERLY AND WAS HARD TO DEPRESS. THE FAILURE RESULTED IN THE DRIVER CRASHING INTO THE REAR OF ANOTHER VEHICLE WHILE EXITING THE HIGHWAY DURING HIGH TRAFFIC. THE DRIVER MANEUVERED THE BRAKE PEDAL HOWEVER, IT FAILED TO RESPOND AND LOCKED. THE DRIVERS SUSTAINED NO INJURIES, THE FRONT PASSENGER SUSTAINED WHIP LASH AND NECK PAINS WHICH REQUIRED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER VALLEJO NISSAN, :3287 SONOMA BLVD, VALLEJO, CA 94590, (707) 656-4041 FOR FURTHER TESTING AND DIAGNOSIS. THE DEALER INDICATED THAT THE VEHICLE WAS SAFE TO DRIVE WITHOUT RETAINING THE VEHICLE TO PROVIDE THE OPTION OF A LOANER VEHICLE. AN ENGINEER WAS TO BE SENT FROM THE MANUFACTURER FOR A TECHNICAL INVESTIGATION OF THE BRAKE SYSTEM WITHIN 4 TO 6 WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, PROVIDED A CASE NUMBER AND WAS TO FOLLOW UP WITH THE DEALER AND THE OWNER. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.

NHTSA ODI 11221698

I WAS DRIVING ON A BACK ROAD OF WHICH THE SPEED LIMIT WAS 45. I HAD SLOWED DOWN TO 34 AS I CAME INTO A CURVE. THE CAR WENT OFF THE ROAD AS I CAME INTO THE CURVE JUST A LITTLE. I TURNED THE WHEEL TO GET THE CAR BACK ON THE ROAD BUT THE STEERING WHEEL DID NOT RESPOND. THE CAR CONTINUED OFF THE ROAD AND SPED UP, I TRIED TO STOP THE CAR WITH THE BRAKES AND THEY DIDN'T RESPOND EITHER. THE CAR CONTINUED TO SPEED UP AND SLAMMED HEADON INTO A LARGE TREE. I TRIED EVERYTHING I COULD TO TURN AWAY AND STOP THE CAR WITH NO SUCCESS AT ALL. I HAD TO BE TAKEN TO THE HOSPITAL BY AMBULANCE. THANKFULLY NOTHING BROKEN BUT SEVERELY BRUISED AND BANGED UP. I HAVE WHIPLASH, A SEVERE SEATBELT BURN ACROSS BY NECK, SHOULDER, COLLAR BONE AND CHEST. SERIOUS BRUISING ON BOTH HIPS, LEFT KNEE, RIGHT HAND AND FOOT, LOWER ABDOMEN AND CHEST. *DSY *DT CONSUMER STATES CONTACT RODRIGO ENTERPRISES FOR PERMISSION TO DISTRIBUTE CONTENT. *JB *DT*JB

NHTSA ODI 11209716

GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME.

NHTSA ODI 11190840

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE WHICH, IN TURN, CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES SUSTAINED; HOWEVER, THE CONTACT WAS TAKEN IN FOR A MEDICAL CHECK-UP. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED; HOWEVER, A SCHEDULE WAS MADE TO HAVE THE VEHICLE INSPECTED BY THE INSURANCE ADJUSTER. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

NHTSA ODI 11132745

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI 11111659