Home · 2018 Mercedes-benz GLA · Complaints

What 49 owners told NHTSA about the 2018 Mercedes-benz GLA

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (49)Crash / fire / injury (4)Electrical system (10)Engine (10)Fuel system (6)Transmission & drivetrain (6)Airbags (5)Wheels (5)Body & structure (4)Driver assistance (3)Visibility & wipers (3)Backup camera & sensors (2)

5 of 49 complaints match · Wheels · clear filters

Jul 15, 2024SuspensionWheels

The rear differental is grinding loumd when stopped then go

NHTSA ODI 11602435

Jun 9, 2023Wheels

The car makes a clunking sound when driving at a low speed or backing up. The clunking noise occurred after I bought it. The clunking noise began around 65k miles. The wheels make a rubbing noise also. I took car to my mechanic, he could not find anything.

NHTSA ODI 11526288

May 16, 2019TiresWheelsCrash

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250 EQUIPPED WITH BRIDGESTONE DUELER H/L 400 TIRES, SIZE: 235/50R18 (NA). WHILE DRIVING 30-35 MPH, CHUNKS OF TREAD STARTED TO SEPARATE FROM THE TIRES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. CARMAX (8611 S LA CIENEGA BLVD, INGLEWOOD, CA 90301, (310) 568-9272) WAS INFORMED, BUT UNABLE TO ASSIST. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 10,580. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *BF*JB

NHTSA ODI 11208088

Dec 4, 2018SuspensionBody & structureWheelsCrash1 injury

YOU WOULD ALWAYS NEED TO THINK AND SEARCH WHERE YOU ARE GOING TO INVEST YOUR MONEY REGARDLESS OF CAR BRAND NAME... YES, NON OF THE (8) AIRBAGS EQUIPPED IN MY BRAND NEW 2018 CAR, AS CLAIMED BY MERCEDES BENZ (DISTRIBUTED IN VARIOUS LOCATIONS WITHIN THE CAR), ALONG WITH THE MODERN SOPHISTICATED SAFETY TECHNOLOGY AS CLAIMED, HAS BEEN ACTIVATED/DEPLOYED DURING THAT CAR ACCIDENT TO PREVENT SEVERE PAIN FOR MY WIFE WHO WAS RUSHED THAT DAY TO A HOSPITAL FOR INTENSIVE MEDICAL CARE. AFTER THEIR ENGINEERING CREW INVESTIGATIONS, MB USA COMPANY PROVIDES RIDICULOUS AND UNPROFESSIONAL EXPLANATIONS ON WHY AIRBAGS WHERE NOT ACTIVATED/DEPLOYED DURING THE ACCIDENT, WHICH WAS ALMOST ABOUT CAUSING THE CAR TO BE FLIPPED OVER. I'M LEFT NOW FOR PAYING SOAR MEDICAL EXPENSES AND CAR REPAIR COST.

NHTSA ODI 11155898

Oct 27, 2017WheelsEngine

THE PROBLEM IS WHEN TRAVELLING AT LOW SPEEDS OR STOP THE CAR TO HALT ABLE TO HEAR A NOISE FROM THE REAR END. LIKE A METAL HITTING ANOTHER METAL. IT HAS BEEN ONLY 1 MONTH I BOUGHT THE CAR AND 1300MILES ON IT. THE CAR IS MAKING REALLY LOUD NOISE WHEN STOPPED AND HEAR IT PROPERLY. IT IS MAKING CLING CLING NOISE. I REALLY WORRIED ABOUT THIS ISSUE. I ALMOST OBSERVE EVERYDAY.

NHTSA ODI 11040373

Working with the data? Download all 49 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Mercedes-benz GLA verdict →