What 1,793 owners told NHTSA about the 2018 Jeep Wrangler 4-door 4xe

Was using the heated steering well smelt something burning, then the heated component did not work

NHTSA ODI 11625393

My vehicle started showing the airbag light on and it ended up being the clock spring, many jeep wranglers have being recalled because the same issue. The clock spring is the one that controls cruise, airbag, horn, traction, etc. i took it to the dealership and they said the vehicle was showing the B1B02 code, witch the the same why all the other jeeps were recalled but there is not a recall yet for my year. I want to people be aware of the importance of it, because in a crash the airbag will not deploy and even not in a crash the cruise control could malfunction anytime. I got my vehicle repaired today for a total of $1137.00 that wasn’t covered my extended warranty because they alleged the clock spring/airbag problem is reported very often. This is a really safety matter for all the jeep owners!!!

NHTSA ODI 11624505

While driving at 55 mph the brake light, service abs system, check engine light, service 4wd, service transmission, loss of power steering, and engine cooling fan ran very fast. I was lucky to pull off the road and put the vehicle in Park. The 4 Way flashers would blink erratically. Engine still running wouldn't come out of Park. I turned the vehicle off.l let it set a few minutes. I then restarted the vehicle and it shifted into gear and drove home with the check engine light on. The next day it had no check engine light.

NHTSA ODI 11624373

The navigation/radio screen has delamination. At first, I thought it was just cosmetic. Starting in July of 2024, it started doing things independently, such as changing channels, the source, and switching between navigation and backup camera; on [XXX], it started turning on Bluetooth and calling 911. I can not turn it on because it continues to call 911. The vehicle only has 20,900 miles. The local dealership and Jeep are aware of the problem and have offered to repair it at a cost to me. This is a manufacture defect that needs to be fixed/recalled by Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11622154

The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel failed to display as needed and was blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,500.

NHTSA ODI 11621502

The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and several unknown warning lights illuminated and the vehicle shut-off independently. The vehicle was driven to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 70,000.

NHTSA ODI 11621387

Incident date: [XXX], electrical problems causing loss of steering, 65 miles per hour, EXTREME action required to keep on road. 2018 Jeep Wrangler Unlimited Sport (4 door), 3.6L engine, bought new July 2018, Everett Washington. RPM and speedometer gauges went to zero, loss of power steering, all dashboard warning lights blinking on/off, digital speedometer only showed dashes (- - -) windshield wipers came on scraping bare hot window (outside air temperature 104 degree F), radiator fan went full on, engine kept running but miss-firing/rough, managed to get off freeway and stopped, turned off ignition for 5 minutes. On restart, all errors (except Check Engine Light) disappeared and car appeared normal, no stored warning messages. This is second occurrence. Picture is similar to my errors (it is from Jeep Forum,[XXX] Location: [XXX]. What is going to happen if I am off road and it dies? Or on a Los Angeles Freeway? I might be dead. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11618125

Within 1 year of getting our Wrangler we experienced issues with the instrument panel short circuit and also the rear camera stopped functioning. I brought it to the dealership and they said it would require hours to repair them and it wasn't covered under warrantee. I've now seen 2 recalls regarding these issues, Short Circuit: [XXX] : [XXX] While I intend to inquire about these and the latter recall is fairly new, i haven't received notice of either. Additionally, in 2022, far within my warranty, the aux battery that restarts the car for the stop/start function, failed to maintain a charge. The car shut off in the middle of an exit ramp on the highway. It was particularly concerning because the engine was stalling anytime I stepped on the brakes. I brought it in for service and Jeep charged me for the entire replacement of the aux battery since it wasn't under warranty. I'm not sure if this is a recurring issue but I wanted to bring it to your attention also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11616758

1. Both driver and passenger front seat latches that allow seat to fold forward to access rear seats have broken at approximately 70,000 miles. This will be the second time for the driver side to be repaired. It was repaired back in 2018 under warranty when brand new and has now failed. Currently the cost to repair is approximately $500. The replacement parts are made of flimsy plastic that will break again. 2. Head unit for radio display and climate controls failed at approximately 60,000 miles. Not covered by warranty. Paid over $1,500 to replace.

NHTSA ODI 11616949

The instrument panel cluster LED screen occasionally freezes and does not accurately reflect the gear the vehicle is in, speed, etc. Recently the screen froze and continued to display P (indicating vehicle in park) even while the vehicle was shifted to Reverse and Drive. This presents a serious safety risk as the gauge cluster indicates the vehicle is in park when it is in fact in gear. Also, as the display remains on even when the vehicle is turned off the battery may run dead leaving the driver stranded. Our local dealer was unable to get the vehicle to reproduce the issue while in their shop. They advised they were not able to identify an issue. However, we have experienced this issue on 3 separate occasions. This issue was not preceded by any warning lights or audible signals. The issue first occurred at 65,540 miles in the time we have owned it. Unfortunately, I cannot say if this was an issue with the vehicle before we purchased it in July of 2024. We have video evidence of this issue, but the clips are too large to attach here. Please advise if there is somewhere we can email them.

NHTSA ODI 11616700

The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55 MPH, the instrument panel became inoperable and turned black. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the instrument panel needed to be replaced. The vehicle was then taken to an independent mechanic, where it was repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 45,000.

NHTSA ODI 11616183

My 2018 Jeep JL SPORT and it's electrical issues. It looses power steering and then the light show begins. Service Electronic Throttle, Service Shifter, Service Stop-Start System, Service ESC, Auto Park Disabled, No Bus, Speed Control Messaging Unavailable Service Required, Fluctuating Gauges. I have seen on YouTube how other jeep owners have this same issued a national issued that needs to be address and fix because is very dangerous and loss control on your vehicle while driving is a horrible experience that multiple people are facing.

NHTSA ODI 11614028

After starting the Jeep Wrangler it will not shift into drive and it says shifter needs service, then ABS needs service start stop needs service, it keeps flashing these warnings. It can sit for a hour or day then becomes driveable, took to local mechanic he says it's a Jeep dealer problem (had several people with this problem) they did repairs, but call them and they say never heard of this problem. It's a 2018 Jeep Wrangler.

NHTSA ODI 11613200

The sensors, in particular the blind spot warning, randomly light up and stay on until the vehicle is turned off. Radio and navigation system randomly shuts off, and check engine light goes on and off randomly. While driving at night, my entire dash flashed a red warning that there was no oil in the vehicle. I immediately pulled over at a gas station. It was dark, I couldn’t see, and it was 2am in a town I was unfamiliar with. I added 1 quart of oil ( I couldn’t really see the dipstick). The warning light went off, and the check engine light came on. I went 30 minutes to my destination and had the car towed to the dealership the next day. They said it was an o2 sensor, and that there was TOO MUCH oil in the vehicle so they drained it and did an oil change. I picked it up, drove less than 5 miles, and the check engine light came back on. I immediately returned to the dealership. They had it for several days before telling me that I had to replace the Catalytic Converters (2 of them) because I had overfilled the oil. They deemed it my fault. Since then the sensor problems continued, and the check engine light would randomly go on and off. Now it’s at the dealership again because it was leaking oil after an oil change. The dealership, and inspector from my extended warranty are saying that it has a blown engine because there was too little oil (in spite of NO SENSOR going off warning that the oil was low). Extended warranty inspector wants me to authorize a complete engine tear down for further inspection ($7000) and the dealership says I should just replace the engine ($11,000).

NHTSA ODI 11612468

Since the purchase in 2018, the radio screen stays black for several minutes after starting. Dealer says nothing is wrong but replaced it once. Death wobble is back after recall of steering dampener.

NHTSA ODI 11612291

See attached document for complaint

NHTSA ODI 11609936

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to maneuver. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer. The contact was informed that the ABS fuse had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was not diagnosed or repaired regarding the failure of the steering wheel. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.

NHTSA ODI 11609443

1. The power steering, gauge cluster, multifunction display, wipers, door locks, ignition on/off, blinker and most other electronic aspects fail or operate without command. 2. The speedometer does not show speed, power steering fails entirely or intermittent including in turns, turn signals fail to indicate, traction control shows failure, abs shows failure, 4wd shows failure, airbags show failure. Vehicle turns off while on highway due to fuel sensor indicating empty even though the car is filled with at least half a tank. 3. Yes, multiple times, Demontrond Jeep Conroe, Tx 4. Yes by Demontrond Jeep Conroe, Tx 5. All warning lights illuminate at time of failures. No lights were observed before initial failure. Failures began August of 2023.

NHTSA ODI 11606903

Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.

NHTSA ODI 11600251

I have been having electrical problems with my jeep for a couple of months. I took it in to my jeep dealer that found over fifty problem codes. They cleared the codes and drove it for 180 miles over two weeks and could not get anything to duplicate. Some codes- service shifter, abs not communicating, engine light, no speedometer, sway bar service, service 4 wheel drive, cruise control off, remote start off, and more. They had me take it home and let them know if it continues. It did so I took it to a different mechanic and he came up with 72 codes and he couldn’t track any of them to a source. So I picked it up today and on the way home on the interstate curved overpass going 65 it suddenly veered to the right at the retaining wall. The power steering quite. It was all I could do to keep it from hitting the wall. If it would of been my wife driving she would of wrecked. I was almost home and was able to muscle it home barley able to turn into the drive way. After a while I went back outside and started it and the power steering worked just fine.

NHTSA ODI 11595372

ABS Module, confirm with dealer ship and automotive shop. Loss of power steering, lost use of drive shaft, car completely stalled on main road.

NHTSA ODI 11591738

Several electrical issues, vehicle issues tying back to the CAN BUSS. The vehicle throws several codes and several components quit working. I lost powering steering at 80 M.P.H and had to fight the vehicle not to wreck out. Then the power steering comes back to function again almost causing me to wreck out. Traction control also stops working when this issue occurs, which is also incredibly dangerous. The vehicle then starts jerking and becoming unresponsive. New batteries, changed Can Buss connectors and no solution. There are hundreds of reported issues with this on the forums. Chrysler and Fiat should be held responsible. These issues are going to be the cause of someone's death. Just because this incident did not involve a "crash, fire or death" does not mean the next will not.

NHTSA ODI 11588441

The bottom electrical panel for the fuse box went out a few months ago for the wipers we have fixed the wiper motor, wiper relay, wiper switch and still nothing was told by the jeep dealership that they had 4 other jeeps have the same issue and it was this part that went out

NHTSA ODI 11586477

Every dash warning lights come on, radio cuts off, steering loss occurs, have to fight steering to get pulled over, turn it off and back on, sometimes resets but not always. Issue happens at random but the last time it occurred around a curve, nearly went off the road because of the steering loss. Had all the wires and grounds cleaned & checked, all batteries are good, alternator is good, all relays are good.

NHTSA ODI 11584637

The Wrangler will shift out of gear and into neutral and steering become very hard and difficult to maneuver while accelerating from a stopped position and at times at highway speed. On the highway one can coast to the side of the road and shut off engine and restart and move again. This can also be done at an intersection but big safety concerns when pulling onto a highway with traffic, Multiple check lights will come on including check engine, stability control and service shifter. The Jeep has been taken to the dearer for repair to no resolve. Codes are cleared and problem persists. Began at about 70k miles and has persisted since.

NHTSA ODI 11577840