Sep 28, 2018Transmission & drivetrainEngine
THIS SUV HAS THE ENERGY EFFICIENT SHUTDOWN/RESTART FEATURE. AFTER BEING STOPPED AT A TRAFFIC LIGHT, I RE-ENGAGED THE ENGINE/TRANSMISSION BY LIFTING MY FOOT OFF OF THE BRAKE AND BEGAN PRESSING THE ACCELERATOR. THERE WAS VERY LITTLE POWER TO ACCELERATE, YOU COULD HEAR THE GRINDING AND PULLING OF THE ENGINE/TRANSMISSION BUT ONLY A LITTLE POWER. I PUT ON THE EMERGENCY HAZARD LIGHTS, LOOKED AROUND THE DASH FOR MESSAGES AND VERIFIED THAT THE GEAR WAS INDEED IN DRIVE. I CONTINUED TO PRESS THE ACCELERATOR TO MOVE THE TRUCK OUT OF TRAFFIC. I MADE IT TO A DRIVEWAY WHERE I COULD PULL OFF OF THE MAIN STREET AND NOT BLOCK THE MORNING RUSH HOUR TRAFFIC. I PUT THE TRUCK IN PARK, LOOKED AT EVERYTHING AGAIN (NO WARNINGS OR ERROR MESSAGES) AND PUT THE TRUCK IN GEAR AND IT MOVED AS IT WAS SUPPOSED TO DO. I MADE IT BACK TO THE STREET, WENT A SHORT DISTANCE (LESS THAN 2 BLOCKS), STARTED TO GO UP A SMALL HILL AND THE NO POWER ISSUE HAPPENED AGAIN. I WAS LESS THAN A BLOCK AWAY FROM MY DESTINATION, SO I S-L-O-W-L-Y MADE IT TO THE TOP OF THE HILL. I PARKED IN MY OFFICE'S GARAGE, REPORTED TO WORK AND CONTEMPLATED WHAT TO DO. I HAVE HAD THIS TRUCK SINCE THE END OF JUNE AND IT HAS ONLY 1,100 MILES. I WILL BE DROPPING IT OFF/TOWING IT IN TO THE DEALER REPAIR SHOP TOMORROW. THIS IS DANGEROUS AND NOT ACCEPTABLE JEEP!
NHTSA ODI 11132123
Jul 30, 2018Transmission & drivetrain
"TAKATA RECALL" I NOTICE ONE DAY I WAS DRIVING MY GRAND CHEROKEE 2018,MY HAND BRASH AGAINST WITH A LIGHT TOUCH TO GEAR SHIFTER SLIP INTO NEUTRAL.WHILE I'M ON THE HIGHWAY MOVING. I NEVER BEEN IN VEHICLE THAT YOU BARLEY TOUCH THE GEAR BOX AND THIS HAPPEN NOT GOOD.
NHTSA ODI 11114504
Jul 24, 2018Transmission & drivetrainFuel system
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
NHTSA ODI 11113331
Jul 20, 2018Transmission & drivetrainElectrical system
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ODOMETER AND TRANSMISSION ISSUES. *LD THE CONSUMER STATED MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE GEARS OF THE TRANSMISSION ARE DEFECTIVE, THE GEAR SHIFTS INTO AN UNKNOWN GEAR AND WOULD NOT MOVE FORWARD.*JS *JS *JS *JS *JS *TR *TR
NHTSA ODI 11111600
Jul 10, 2018Transmission & drivetrain
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS CONCERNING BECAUSE SOME SHIFTS THAT CAUSE THE VEHICLE TO JERK ARE ACCOMPANIED BY A BANGING NOISE THAT MAY BE A R A PRECURSOR TO GEAR FAILURE.
NHTSA ODI 11110423
Jun 12, 2018Transmission & drivetrainElectrical system
MY VEHICLE WAS PURCHASED BRAND NEW 11/2018, WHEN I PRESS THE BUTTON TO START IT, 75% OF THE TIME IT WON'T START AND TAKES SEVERAL ATTEMPTS. ALSO WHEN I SHIFT INTO REVERSE, THE R JUST FLASHES AND THE VEHICLE WON'T REVERSE. IT WON'T MOVE UNTIL I TURN IT OFF AND RESTART IT AGAIN. THESE TWO PROBLEMS OCCUR FREQUENTLY.
NHTSA ODI 11101437
Jun 5, 2018Transmission & drivetrainSpeed controlFuel system
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO JOHN HIESTER CHRYSLER DODGE JEEP RAM (940 N MAIN ST, LILLINGTON, NC 27546, (910) 893-8088), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
NHTSA ODI 11099934
Apr 24, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE WAITING AT A TRAFFIC LIGHT, THE 'SHIFT INTO PARK AND SELECT GEAR" MESSAGE DISPLAYED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTERWARDS. THE CONTACT TURNED OFF THE ENGINE TWICE. UPON RESTARTING THE VEHICLE, A GEAR COULD NOT BE SELECTED. WHEN THE VEHICLE WAS RESTARTED A THIRD TIME, IT STARTED NORMALLY AND WAS ABLE TO SHIFT INTO THE DRIVE GEAR. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER (WACONIA JEEP/CHRYSLER/DODGE, 905 STRONG DRIVE WACONIA, MINNESOTA 55387) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,056. *TT *TR
NHTSA ODI 11089930
Mar 1, 2018Transmission & drivetrainFuel system
I HAVE A FEW OCCURRENCES TO TELL ABOUT. 1. WHEN TAKING IT THROUGH A DRIVE THROUGH CAR WASH IT WAS PROPELLED FORWARD AT AN UNSAFE SPEED. THE VEHICLE WAS IN NEUTRAL BUT STILL WAS SHOT FORWARD AND THE BRAKES HAD TO BE APPLIED QUICKLY. THIS HAPPENED TWICE. 2. AFTER COMING OFF A FREEWAY AND COMING TO THE FIRST STOPLIGHT, WHEN THE SPEEDOMETER HIT 0 THE VEHICLE LURCHED FORWARD. I TURNED THE AUTO STOP OFF AND PROCEED DOWN THE ROAD. WHEN I HIT THE NEXT STOPLIGHT, IT DID THE SAME THING, LURCHED FORWARD HARD, WHEN THE SPEEDOMETER HIT 0. 3. WHILE GETTING UP TO SPEED, 70, ON A FREEWAY, THE VEHICLE SEEMED TO "MISS" GEARS AND IT LURCHED A FEW TIMES. 4. WHEN APPROACHING A TURN, AT SLOW A VERY SLOW SPEED, I TAPPED THE GAS FOR A LITTLE MORE SPEED AND IT PROPELLED ME FORWARD HARD AND I HAD TO HIT THE BRAKES. 5. IN THE FIRST WEEK OF OWNERSHIP AN ALERT POPPED UP ON THE CENTER SCREEN INDICATING THE CONTROL PANEL HAD DETECTED A PROBLEM WITH THE CATALYTIC CONVERTER SYSTEM AND IT WAS A FIRE HAZARD. AFTER TAKING IT TO THE DEALER THEY TOLD ME THEY COULD NOT FIND THIS IN THE COMPUTER MEMORY ANYWHERE AND THERE WAS NOTHING WRONG. AT TIMES I FEEL VERY UNSAFE IN THIS VEHICLE AND THE WHOLE REASON I BOUGHT IT IS TO FEEL SAFE AND SECURE. RIGHT NOW THE VEHICLE HAS LESS THAN 1,000 MILES ON IT.
NHTSA ODI 11075571