What 383 owners told NHTSA about the 2018 Hyundai Tucson Fuel Cell

My car will excelerate with no warning

NHTSA ODI 11417863

2018 Hyundai Tucson. Consumer writes in regard to NHTSA Safety Recall 20V-543. THE CONSUMER STATED THE VEHICLE WAS PURCHASED WITH AN UNREPAIRED OPENED RECALL. THE DEALER WAS UNABLE TO SCHEDULE A REPAIR IN THE NEAR FUTURE.

NHTSA ODI 11417661

THE PARTS TO FIX THIS RECALL ARE BACKORDERED. THEY HAVE BEEN FOR THE PAST 6 MONTHS AND OWNERS DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IN THE MEANTIME, WE RISK HAVING OUR CARS START A FIRE WHICH CAN LEAD TO SEVERE DAMAGE AND/OR DEATH. SEP 04,2020 MANUFACTURER RECALL NUMBER195 NHTSA RECALL NUMBER20V543000 RECALL STATUS: RECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2016-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE. SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME, AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

NHTSA ODI 11416247

WAS DRIVING ON HIGHWAY AND ENGINE STARTED MAKING A KNOCKING NOISE FOR WHAT SEEMED LIKE 10 SECONDS THEN A LOUD BOOM AND BLEW DARK SMOKE OUT THE BACK AND ENGINE STOPPED. I SHIFTED INTO NEUTRAL AND COASTED OFF THE FREEWAY. REAR WINDSHIELD AND TAILGATE WERE COVERED IN OIL, AT LEAST IT WAS CLEAN, I HAD CHANGED IT A FEW DAYS PRIOR. TOWED TO SHOP AND ONCE ON THE LIFT THE ROD STICKING OUT THROUGH THE BLOCK WAS A SHOCK TO SAY THE LEAST. 14 MONTHS AGO I REPLACED THE ENGINE AFTER SEVERE OIL LEAKS LED TO THE BLOCK WARPING. THAT WAS $6000 THAT HYUNDAI DECLINED TO COVER. PUT A USED THETA ENGINE IN AND EVERYTHING WAS GOOD UNTIL THIS. OBVIOUSLY HYUNDAI ISN'T GOING TO COVER THIS EITHER. HAVE HAD THE CAR FOR TWO YEARS AND STILL OWE OVER $10K ON LOAN. I'M ABOUT TO PAY FOR ANOTHER THETA ENGINE THAT IS COMING FROM THE SAME MODEL YEAR AS THE PREVIOUS TWO. I FEEL INSANE DOING THIS, LIKE I'M ASKING FOR IT TO HAPPEN AGAIN BUT NO OTHER OPTIONS.

NHTSA ODI 11416135

I HAVE BEEN REACHING OUT TO AUTO NATION WHERE I PURCHASED MY 2018 HYUNDAI TUCSON WHILE DRIVING ON THE HIGHWAY THERE WAS A SWISHING NOISE AND SPUTTERING THE CAR JUST STOPPED I WAS HOWEVER ABLE TO GET ON THE OFF RAMP THE CAR WAS TOWED WHICH COST ME 528.00 TO GET OUT HAD HE RE-TOWED TO AN AUTO BODY SHOP AND THE ENGINE ROD BLEW OUT AND UP MAKING A GOOD SIZE HOLE IN THE OIL PAN NOW I HAVE TO PAY 120.00 DIAGNOSTICS CHARGES BUT THEY DO NOT THINK HYUNDAI WILL PAY FOR REPAIRS SO I'M PAYING FOR A CAR THAT IS COMPLETELY INCAPACITATED. I WAS READING ON YOUR REPORTS CONCERNING HYUNDAI AND KIA THE LAW SUIT FOR THEIR SLOW RESPONSE BUT TO THIS DAY I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS PROBLEM YOUR KNOWLEDGE AND REPORT ON THE ENGINE PROBLEM AND ROD IS EXACTLY WHAT HAS HAPPENED TO MY HYUNDAI EXCEPT IT HASN'T CAUGHT ON FIRE AS OF YET MY UNDERSTANDING IS PARK IT AWAY FROM EVERYTHING AS JUST BEING PARKED IT CAN STILL CATCH ON FIRE. I NEED HELP ON THIS MATTER... THANK YOU I HAVE BEEN TRYING TO GET THIS RESOLVED SINCE MARCH 2021

NHTSA ODI 11415535

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRIENDSHIP HYUNDAI OF JOHNSON CITY (3408 N ROAN ST, JOHNSON CITY, TN 37601) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11415094

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BUD CLARY FORD (700 7TH AVE, LONGVIEW, WA 98632, (360) 423-4321) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11414995

DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC AT 65 MPH THE VEHICLE STARTED KNOCKING LOUDLY THEN A LOUD BOOM AND ALL THIS BLACK SMOKE CAME FROM THE BACK END. THE VEHICLE ENGINE SEIZED AND I WAS ALMOST KILLED BY A SEMI TRUCK TRYING TO GET OFF THE HIGHWAY AS THE ENGINE COMPLETELY DIED. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT AND THEY ADVISED THAT THE ENGINE ROD BLEW A HUGE HOLE IN MY ENGINE AND IT WAS NO GOOD. THE VEHICLE HAD ONLY 61K MILES PRACTICALLY BRAND NEW. OPENED A CASE WITH HYUNDAI AND THEY BASICALLY TOLD ME I HAD NO WARRANTY. THIS IS A DEFECT IN THE ENGINE. ALSO THERE ARE TWO OTHER SAME MAKE MODEL AND YEAR THAT WERE ALSO UP AT THE SERVICE STATION FOR THE EXACT SAME ISSUE AND WITH LOW MILES AND HYUNDAI REFUSED TO MAKE THE MATTER RIGHT BY REPLACING THE MOTORS. THIS IS NOT RIGHT AND RIPPING OFF THE AMERICAN CONSUMER. 7300$ FOR A REPLACEMENT MOTOR AND THE VEHICLE IS PRACTICALLY NEW WITH THE LOW MILES I HAVE.

NHTSA ODI 11414615

I HAVE A 2018 HYUNDAI TUCSON WITH LESS THEN 75000 MILES THAT I HAVE JUST HAD FOR A YEAR THAT SUDDENLY STARTED KNOCKING AFTER HAVING IT CHECK AT THE DEALERSHIP THEY INFORMED ME THERE WAS BEARING MATERIAL IN MY OIL AND THAT I WOULD NEED TO REPLACE THE ENGINE. THE EXTENDED WARRANTY REFUSED TO COVER AS I WAS UNABLE TO PROVIDE ALL MAINTENANCE RECORDS FOR THE LAST YEAR. THE DEALERSHIP IS UNABLE TO LOCATE A NEW OR REFURBISHED ENGINE AND CANNOT PROVIDE A PREDICTED DATE ONE WOULD BE AVAILABLE. I REACHED OUT TO AUTOZONE TO SEE IF I CAN PURCHASE AN ENGINE FROM THEM AND THEY STATED IT SAYS NA WHEN THEY ENTERED MY VIN SO THEY WOULD NOT BE ABLE TO PROVIDE AN ENGINE AT ALL. SO I AM PAYING FOR A VEHICLE THAT I CAN'T DRIVE BECAUSE IT NEEDS AN ENGINE BUT I ALSO CAN'T BUY AN ENGINE?!

NHTSA ODI 11414668

WARNING LIGHT ON DASHBOARD BOARD GOES ON AND OFF CONSTANTLY INDICATING REAR BRAKE LIGHT NEEDS ATTENTION. WHEN WARNING LIGHT IS ON, BRAKE LIGHT DOES NOT WORK. WHEN WARNING LIGHT TURNS OFF, BRAKE LIGHT WORKS. THIS HAPPENS WHEN CAR IS ON AND CONSTANTLY AT RANDOM TIMES EVEN WHEN I'M STATIONARY. ALSO, WHEN I'M STOPPED, CAR TUGS LIKE IT WANTS TO ACCELERATE.

NHTSA ODI 11413638

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GREG MAY HYUNDAI (1501 TX-340 LOOP, WACO, TX 76712) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11408394

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LOYALTY USED CAR SUPER CENTER (2833 S CRATER RD, PETERSBURG, VA 23805) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11408452

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11406658

TL *THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF WESLEY CHAPEL (27000 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4745) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11406479

RECALL ON MY 2018 TUSCON BRAKES, BRAKES WERE ACTING ODD AND MY DAUGHTER UTIMATELY ENDED UP ROLLING AND TOTALLING IT IN OCT 2020. IN MARCH 2021, WE RECEIVED A RECALL NOTICE FOR BRAKES. SHE HAD MENTIONED THE BRAKES ACTING FUNNY, BUT ONLY HAVING 18K MILES. WE ASSUMED IT WAS STILL NEWNESS. SHE RECEIVED A HEAD INJURY AND SEST BELT SORES ON HER HIPS.

NHTSA ODI 11406025

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ALL STAR HYUNDAI (10313 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 274-0071) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A 60 DAY BACK-UP FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11405630

I CHANGED ENGINE OIL A MONTH AGO AND STILL HAVE 500MILE LEFT UNTIL RE-CHANGE, BUT AFTER WHEN I WENT SHOPPING THE ENGINE SOUND WAS BAD SO I CHECKED THE ENGINE OIL STATUS AND THERE WERE NO ENGINE OIL AT ALL. THIS WAS NOT FIRST TIME, DOING THIS. I HEARD HYUNDAI ENGINE EAT SOME OIL, BUT IT IS KIND OF DANGEROUS IF I DIDNT CHECK THE STATUS.

NHTSA ODI 11405207

RECALL FOR ANTI-LOCK BRAKES HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) HAS BEEN KNOWN SINCE AT LEAST 01/12/21 BUT NOTICE NOT RECEIVED UNTIL 03/12/21. DEALER DOES NOT HAVE PARTS IN STOCK, WITH NO ESTIMATED DELIVERY TIME, SO VEHICLE CONTINUES TO BE AT RISK FOR ENGINE COMPARTMENT FIRE. THIS DOCUMENTS HYUNDAI'S FAILURE TO ADDRESS SERIOUS SAFETY SITUATION.

NHTSA ODI 11404798

TRANSMISSION FAILS TO SHIFT PROPERLY. HAD THIS ISSUE SINCE AROUND 15K MILES PURCHASED VEHICLE BRAND NEW AND COMPLAINED MULTIPLE TIMES DEALER WOULDN'T DO ANYTHING UNTIL AROUND 55K MILES REPLACED DUAL CLUTCH AND PROBLEM HAD COME BACK AFTER 5K MILES AND DEALER SAYS NOTHINGS WRONG... I FEEL UNSAFE IN A BRAND NEW CAR WITH REGULAR MAINTENANCE... HELP

NHTSA ODI 11404836

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT COCONUT CREEK HYUNDAI LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11404432

I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A VERY LOUD POP... I PULLED OVER TO INSPECT THE CAR... THE PANORAMIC SUN ROOF HAD SHATTERED FOR NO APPARENT REASON.. NO CARS WERE IN FRONT OF ME OR BEHIND ME... I SAW NO DEBRIS ON THE CAR OR IN THE ROAD... THE ROAD WAS PAVED.. I WAS REALLY AT A LOST AS TO WHAT COULD HAVE HAPPENED TO IT.. UNTIL I STARTED RESEARCHING ONLINE AND FOUND OUT THAT IT HAPPENS TO THESE SUNROOF OCCASIONALLY.. I AM WORKING WITH HYUNDAI NOW TRYING TO GET THEM TO REPAIR IT... IT REALLY SHOULD BE A RECALL...

NHTSA ODI 11404065

CAR WAS SLOWLY ENTERING GARAGE AND CAME TO A FULL STOP WITH BRAKE PEDAL DEPRESSED IN GEAR. CAR WITHOUT WARNING, ENGINE REVVED UP TO FULL POWER AND CRASHED IN GARAGE. I AM ALLEGING CONDITION KNOWN AS SUDDEN UNINTENDED ACCELERATION. I HAVE HAD THE DAMAGE REPAIRED AND THE COST OF REPAIR WAS OVER $4,000.00. PICTURES AVAILABLE UPON REQUEST. HYUNDAI PERFORMED AN INSPECTION ON VEHICLE UPON MY DEMAND TO DO SO. WHEN REPORT CAME IN, I WAS REFUSED A COPY OF EXACT REPORT BY INSPECTOR AND ONLY GIVEN A SUMMARY BY COMPANY AGENT. WHEN I ASKED FOR THE EXACT INSPECTOR REPORT TO BE READ TO ME OVER THE PHONE, THAT REQUEST WAS DENIED AS WELL.

NHTSA ODI 11403850

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE, OIL AND TIRE PRESSURE WARNING LIGHTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11403646

I RECEIVED A SAFETY RECALL THAT THE ABS MODULES MAY CORRODE AND POSSIBLY CAUSE FIRE. I TOOK CAR TO DEALER IMMEDIATELY AND WAS TOLD PARTS ARE ON ORDER AND THEY GAVE ME AN APPOINTMENT FOR APRIL 26..7 WEEKS AWAY..I WAS TOLD TO PARK MY CAR OUTSIDE OF ITS SECURED GARAGE UNTIL PART COMES IN. I THINK THIS IS UNEXCEPTABLE & NOW I MAY HAVE TO SPEND MONEY TO RENT A CAR TO DRIVE TO LOUISIANA FOR AN UPCOMING PLANNED TRIP??? WHY WOULD HYUNDAI ISSUE THIS DANGER AND THEN NOT HAVE PARTS TO FIX ?

NHTSA ODI 11403671

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCDONALD HYUNDAI (6500 S BROADWAY, LITTLETON, CO 80121) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11403529