Home · 2018 Hyundai Santa Fe Hybrid Hev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 108 complaints match · Seats · clear filters
The contact owns a 2018 Hyundai Santa Fe. The contact stated that while the vehicle was parked, the contact became aware that there were holes underneath the front driver’s and passenger’s side seats. The vehicle was taken to a dealer and the seats were removed; however, the seats were not replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
NHTSA ODI 11614879
TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE. WHILE THE CONTACT'S FATHER WAS DRIVING VARIOUS SPEEDS, HE NOTICED AN ABNORMAL ODOR COMING FROM THE VEHICLE. ONCE THE VEHICLE WAS HOME, THE CONTACT OPENED THE FRONT PASSENGER DOOR AND NOTICED THAT THE PASSENGER SEAT HAD BURNED WITHOUT WARNING. THERE WAS NO INDICATION OF ANY FLAMES. THE VEHICLE WAS TAKEN TO GREEN HYUNDAI (1200 S DIRKSEN PKWY, SPRINGFIELD, IL 62703, (217) 525-1370) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE SEAT COVER WAS CUT BY AN OBJECT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE SEAT AND CONFIRMED THAT IT WAS BURNED BY A FAULTY SEAT WARMER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,845. *LN*JB *TP
NHTSA ODI 11269420
THE DRIVER'S SEAT APPEARS TO BE SET TOO LOW AT THE BACK OF THE SEAT. THE SIDES OF WINGS OF THE BUCKET SEAT ARE TOO HIGH NEAR THE REAR OF THE SEAT. DUE TO THE POOR DESIGN IT CAUSES THE DRIVER TO POSITION THEMSELVES AWAY FROM THE LEFT SIDE WING EITHER FORWARD OR FORWARD AND TOWARDS THE CENTER CONSOLE. I WORRY THAT DUE TO THE POOR SEAT DESIGN SITTING PROPERLY POSITIONED WITHIN THE SEAT IS NOT POSSIBLE BECAUSE YOU CAN NOT SIT COMFORTABLY. IT APPEARS ONLINE THAT MANY COMPLAIN ABOUT THE DRIVER'S SEAT. DURING AN ACCIDENT I BELIEVE GREATER PERSONAL BODILY INJURY COULD OCCUR TO A DRIVER BECAUSE OF THE POOR SEAT DESIGN AND NOT BEING PROPERLY SEATED IN THE SEAT. I HAVE RIDDEN IN THE PASSENGER'S SEAT AND IT DOES NOT APPEAR TO HAVE THE SAME ISSUE. IT MIGHT BE THE OUTER PLASTIC SHROUD ON THE LEFT SIDE OF THE DRIVER'S SEAT THAT CAUSES THE IMPROPER SEATING WITHIN THE VEHICLE. I WORRY FOR MY SAFETY, MY FAMILY'S SAFETY AND OTHER DRIVER'S SAFETY BECAUSE OF THE POOR SEAT DESIGN.
NHTSA ODI 11190866
Working with the data? Download all 108 complaints as CSV · fetched from NHTSA July 19, 2026