Sep 28, 2023Airbags
My airbag light came on 1000 miles over the warranty mileage while on vacation. Had the issue checked and it was a 'pre tensioner', driver side, that shorted out and in turn shorted out the airbag module. This is a huge safety problem and should not happen. It should also be covered, due to no fault of my own. I have tried to resolve the issue with Hyundai customer care, but no help from them. I had to, because I'm not driving unprotected, get the car fixed on my own. I'm retired, a veteran and on a fixed income. $2300.00 is a lot to absorb. I've asked Hyundai for help, but no response.
NHTSA ODI 11547090
Jun 29, 2023AirbagsCrash1 injury
The contact owns a 2018 Hyundai Santa Fe. The contact stated that while driving at 30-35 MPH, the contact was rear-ended by another vehicle, hit on the driver's side by a truck, and rear-ended again; however, the air bags failed to deploy. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was not deemed totaled. The vehicle was towed to the tow yard. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The VIN was not available.
NHTSA ODI 11529607
May 20, 2023AirbagsCrash1 injury
I was T boned on the driver then hit a pole. NO AIRBAGS deployed. I was traveling around 45 mph. Other vehicle speed unknown
NHTSA ODI 11522993
Aug 9, 2022AirbagsCrash
The contact owns a 2018 Hyundai Santa Fe. The contact stated while his fiancee was driving at 45 mph, a deer impacted the driver's side of the vehicle. No air bags deployed. The contact stated the air bag warning light was illuminated after the impact. The contact stated no one was injured nor sought medication attention. No police report was filed. The driver continued driving to their residence. The contact took the vehicle to the repair facility, where it was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
NHTSA ODI 11478317
Aug 30, 2021Airbags
2018 HYUNDAI SANTA FE. CONSUMER WRITES REQUESTING THAT AIRBAG SENSOR IN VEHICLE BE DEACTIVATED. THE CONSUMER STATED THE AIRBAG WOULD NOT ACTIVATE DUE TO BEING PETITE. THE CONSUMER QUESTIONED IF THERE WAS A FIX.
NHTSA ODI 11431090
Apr 2, 2020LightsAirbagsBody & structureCrash2 injuries
DRIVING A RENTAL CAR AT 4:30 A.M. ON COUNTRY ROAD ATTEMPTING TO CATCH OUR FLIGHT BACK HOME. AFTER DRIVING APPROX. 20 MINUTES, HEADLIGHTS WENT OUT AND DASHBOARD LIGHTS. WE HAD NO VISIBILITY, ATTEMPTED TO STOP VEHICLE, LEFT PAVEMENT AND STRUCK A TREE. DURING OUR WEEK RENTAL OF THIS VEHICLE WE DID HAVE ISSUES WITH SUV LOSING POWER WHEN CLIMBING A HILL, BUT NOT A STEEP ONE AT ALL. SUV WOULD DROP AT LEAST 10 MPH WHEN DOING SO. NOT SURE IF THESE TWO ISSUES ARE RELATED AT ALL.
NHTSA ODI 11320011