What 114 owners told NHTSA about the 2018 Honda Fit

My vehicle has been inoperable since 2023. The dealership refuses to repair the fuel pump and all other issues, per the manufacturers recall. Steve Allain at Honda of Covington reported to me that the vehicle would not re-start if turned off. The leadership at the dealership (Kyle Mitchell) and Courtney Gullien communicated to me that the car was operable and the fuel pump was repaired, but will not provide service records that document this information. Tim in the parts department has communicated to me multiple times that no one from the dealership has ordered any parts related to the fuel pump recall for my vehicle. The manufacturer refuses assist with this matter and send someone from corporate to inspect the vehicle after multiple requests. The check engine light provided warning, along with a loud burning smell from the vehicle. The insurance company also refused to send a representative to inspect the vehicle. The issues with the stalling of the vehicle, not starting upon turning the key, and foul smell has been an ongoing issue since purchase. The previous dealerships claimed that they repaired the vehicle. The fuel pump is the component that has been failing. The vehicle has been inoperable and at the dealership since April 2023.

NHTSA ODI 11626491

Honda of Covington , Honda Corporate, Louisiana Secretary of State, St Tammany Parrish court system and Trey Lape (attorney for Honda of Corporate has bullied / discriminated and harassed the owner of this vehicle. The owner of this vehicle reported electrical, mechanical and smells of fire emitting from this vehicle multiple times since 2018. To date, the vehicle has not been repaired. [XXX] stalked the owner in 2023 and last Friday, [XXX] in person. The owner of this vehicle drove cross country after Trey Lape advised the vehicle fuel pump was corrected. Mr. Tim (Parts Department with Honda of Covington) confirmed that the Fuel Pump part was NOT ordered for my vehicle by the service department. The vehicle has been inoperable since April 2023. The owner and board members are people living with multiple disabilities. All parties have refused reasonable accommodations for the owner of this vehicle (and its board members). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11584276

THIS IS MY SECOND SUBMISSION!!!!!! PLEASE HELP!!!! 2018 Honda Fit Saleena - 1:39 pm EST Submitted for the formal complaint about the harassment and discrimination related to All honda dealerships, Kyle Mitchell and Shakaia (Rep from previous call). Case Management / and Supervisor is reviewing. If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, Please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA. My company vehicle has fluid leaking on the floor, the check engine light constantly coming on, the rear camera is intermittently inoperable and it smells like something has died in it (mold/mildew). Since I have owned the vehicle, I have reported these issues to Honda dealerships and they have claimed to fix the problems. I paid for an extended warranty and each time the dealership forced me to pay for repeat issues that repeatedly continued to happen. The battery died more than once right after I purchased it. The car had to be towed a few times because of the electrical battery issue. The fluid that was leaking on the floor caused my leg, lungs and mental health to suffer. I am currently under doctors care for the mechanical issues the car has caused. This is my company vehicle and it has been at Honda of Covington since April 2023. American Honda has refused to help me get to the bottom of why multiple dealerships have refused to fix the vehicle.

NHTSA ODI 11543877

My company vehicle has fluid leaking on the floor, the check engine light constantly coming on, the rear camera is intermittently inoperable and it smells like something has died in it (mold/mildew). Since I have owned the vehicle, I have reported these issues to Honda dealerships and they have claimed to fix the problems. I paid for an extended warranty and each time the dealership forced me to pay for repeat issues that repeatedly continued to happen. The battery died a more than once right after I purchased it. The car had to be towed a few times because of the electrical battery issue. The fluid that was leaking on the floor caused my leg, lungs and mental health to suffer. I am currently under doctors care for the mechanical issues the car has caused. This is my company vehicle and it has been at Honda of Covington since April 2023. American Honda has refused to help me get to the bottom of why multiple dealerships have refused to fix the vehicle.

NHTSA ODI 11537190