What 114 owners told NHTSA about the 2018 Honda Fit

Honda of Covington , Honda Corporate, Louisiana Secretary of State, St Tammany Parrish court system and Trey Lape (attorney for Honda of Corporate has bullied / discriminated and harassed the owner of this vehicle. The owner of this vehicle reported electrical, mechanical and smells of fire emitting from this vehicle multiple times since 2018. To date, the vehicle has not been repaired. [XXX] stalked the owner in 2023 and last Friday, [XXX] in person. The owner of this vehicle drove cross country after Trey Lape advised the vehicle fuel pump was corrected. Mr. Tim (Parts Department with Honda of Covington) confirmed that the Fuel Pump part was NOT ordered for my vehicle by the service department. The vehicle has been inoperable since April 2023. The owner and board members are people living with multiple disabilities. All parties have refused reasonable accommodations for the owner of this vehicle (and its board members). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11584276

I have called several times to the Howdy Honda dealership where i purchased my Honda fit . the response is the same each time that they have not released the Fuel Pump. I have been having issues with my car that is hesitating when i drive and takes a long time to get going up a hill or just even a flat road.

NHTSA ODI 11575871

At 74k miles my check engine light came on randomly. Took the car to a mechanic, who turned the light off and advised me to tighten the gas cap. A few weeks later the check engine light came back on. Auto zone said a spark plug needed replacement. About a week later the check engine light, along with many other lights came on. After a lot of research I learned that there is a recurring issue with Hondas (plural) and their fueling system due to direct injection. Leading to misdiagnosis, replacing unnecessary parts, only to be left with a check engine light. Luckily, I received a letter from honda informing me of the warranty extension for certain Fits due to carbon buildup and misfires. I took my fit to the dealer and shared my concerns with the service advisor. I took it to the experts in hopes that if it was a misfire with a DTC of P0300-P0304, they would surely get it right the first time. A few hours later I was informed they found DTC P0420, meaning the catalytic converted needed to be changed. Ignition coils were also faulty, therefore affecting the catalytic converter. CC was covered under the emissions warranty but coils were not. They could not/would not replace the CC unless I agreed to replace the coils. Despite me sharing my concerns the advisor failed to mention the DTC for the coils, which turned out to be P0304. I replaced the coils and CC, paid $885. When I read the invoice and saw DTC P0304, I got upset and asked a different advisor why the carbon cleaning wasn’t performed instead of changing the coils. I was told there wasn’t enough carbon buildup to be the root of the problem and that the technician had years of experience and I could rest assured there was no other way. Fine. I take the car, less than 48 hours later, my check engine light comes on again. I take the car back. This time I am told the car is showing DTC P2198 and they recommend replacing the fuel injectors and fuel pipe! No DTC misfire, so unable to perform carbon cleanup.

NHTSA ODI 11549767

THIS IS MY SECOND SUBMISSION!!!!!! PLEASE HELP!!!! 2018 Honda Fit Saleena - 1:39 pm EST Submitted for the formal complaint about the harassment and discrimination related to All honda dealerships, Kyle Mitchell and Shakaia (Rep from previous call). Case Management / and Supervisor is reviewing. If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, Please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA. My company vehicle has fluid leaking on the floor, the check engine light constantly coming on, the rear camera is intermittently inoperable and it smells like something has died in it (mold/mildew). Since I have owned the vehicle, I have reported these issues to Honda dealerships and they have claimed to fix the problems. I paid for an extended warranty and each time the dealership forced me to pay for repeat issues that repeatedly continued to happen. The battery died more than once right after I purchased it. The car had to be towed a few times because of the electrical battery issue. The fluid that was leaking on the floor caused my leg, lungs and mental health to suffer. I am currently under doctors care for the mechanical issues the car has caused. This is my company vehicle and it has been at Honda of Covington since April 2023. American Honda has refused to help me get to the bottom of why multiple dealerships have refused to fix the vehicle.

NHTSA ODI 11543877

My company vehicle has fluid leaking on the floor, the check engine light constantly coming on, the rear camera is intermittently inoperable and it smells like something has died in it (mold/mildew). Since I have owned the vehicle, I have reported these issues to Honda dealerships and they have claimed to fix the problems. I paid for an extended warranty and each time the dealership forced me to pay for repeat issues that repeatedly continued to happen. The battery died a more than once right after I purchased it. The car had to be towed a few times because of the electrical battery issue. The fluid that was leaking on the floor caused my leg, lungs and mental health to suffer. I am currently under doctors care for the mechanical issues the car has caused. This is my company vehicle and it has been at Honda of Covington since April 2023. American Honda has refused to help me get to the bottom of why multiple dealerships have refused to fix the vehicle.

NHTSA ODI 11537190

The contact owns a 2018 Honda Fit. The contact stated that on various occasions while his wife was driving at various speeds, the vehicle lost motive power with the ABS, traction control, and other unknown warning lights illuminated. The contact stated that occasionally the vehicle failed to restart and was towed to a local dealer however, the failure could not be duplicated, and the fault codes were cleared. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the fuel injector and spark plugs needed to be replaced; however, only the fuel injector was replaced. The contact stated that the failure recurred, and the vehicle was then taken to an independent mechanic, where the spark plugs were replaced; however, the failure recurred. The contact stated that his wife was able to pull over and restart the vehicle. The vehicle was then taken to Honda of Hackettstown (48 US-46, Hackettstown, NJ 07840) where it remained awaiting further diagnostic tests and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

NHTSA ODI 11519485

Similar problem experienced as the TSB issued for 2015-2016 Honda Fits. Our 2018 exhibits the same issues as the years listed in the TSB below: https://static.nhtsa.gov/odi/tsbs/2022/MC-10208198-0001.pdf Check engine lights and stumbles/misfires deeming the car unsafe to drive. The NHTSA should encourage/mandate the entire 2015-2020 Honda Fit model run to be covered by the TSB above, since the issues/symptoms are identical in model year 2018+ cars as they are in 2015-2016. Eagerly awaiting for oyu to do something about this safety issue. Thank you!

NHTSA ODI 11508586

The car will randomly shut off the ACC, collision warning, and lane assist. The dealership says this is due to an error with the fuel injection system and fuel injectors need replaced. There Was a similar recall on the 2015-2916 Honda fit, but was supposedly fixed on later cars. This is still the same flaw but for some reason affects these other safety systems too.

NHTSA ODI 11504600

Car is four years old and has 80,000 miles. Fuel injectors became stuck in an open position flooding the engine with fuel and frying the spark plugs. All emergency indicator lights came on and one light (the tire light) was flashing. Honda dealership confirmed fuel injectors were stuck open, but instead of admitting to failure in their parts, they blamed the problem on “bad gas.” An independent auto mechanic confirmed for me that gasoline should not be blamed on faulty fuel injectors. Unfortunately Honda charged me $2300 to replace parts that should last longer than four years.

NHTSA ODI 11483244

All the dashboard lights came on in my car. I took it to the dealer and they said they needed to clean the injectors due to carbon buildup. My car has 42,000 miles on it and is 2018 Honda Fit. They charged me 613 dollars to clean the injectors. Then they updated the computer. Two days later all the lights came on again and was throwing a fourth cylinder misfire code 304. They told me they would have to replace the injectors for 2,300 dollars. The Honda only has 42,000 miles on it, and the dealer said he would not be able to cover the cost. I thought injectors were covered under the powertrain warranty, but he said it was covered under the 3 year 36,000 mile warranty. Clearly, from reading other complaints here, there is a major issue with the injectors.

NHTSA ODI 11462041

I purchased a new Honda Fit in 2018. In November 2019, at 31,000 miles several indicator lights came on. The check engine, TPMS, Vehicle Stability assist, Electric Power System. The car was running smoothly but I was told by a Honda dealer there was excessive carbon build up. The cost to clean it out would be $500. They claimed that because this was caused by an outside element and a part had not failed that the warranty would not cover this. I fought it and they did a one-time courtesy repair at no charge. June 2021, 51,000 miles and the same thing happened all over again. Car running smoothly, no hesitation, no misfires. Different Honda dealer told me it was excessive carbon build up on manifold and this time it would be $604 plus tax. I asked if there was a maintenance service that would prevent this from happening and I was told no. That the fuel system service offered does not reach the areas of the engine where the carbon builds up. This is a problem with Direct Injection engines. Clearly there is a flaw in the direct injection engine design that Honda has known about for years and does not want to take responsibility for. This is unacceptable and Honda is committing consumer fraud by knowingly selling a flawed product that jeopardizes the safety of their customers. I do not feel safe driving this car with these failures in the engine, not knowing when this problem is going to happen again and facing an expensive repair bill every time it does happen. Not to mention the inconvenience of being without a car for several days while it is being repaired. I have documentation to back all of this up.

NHTSA ODI 11430269

ALL THE WARNING LIGHTS THAT SIGNAL PROBLEMS WITH THE CAR CAME ON INCLUDING THE BRAKE SYSTEM LIGHTS (TIRE PRESSURE, EMISSIONS, CHECK ENGINE, ETC,) DEALER SAID IT WAS DUE TO A FAULTY FUEL INJECTOR DESPITE THIS IS A BRAND NEW CAR WITH NO HISTORY OF ACCIDENTS WHATSOEVER.

NHTSA ODI 11412905

FAILURE OF FUEL INJECTORS AT 3 YEARS OLD AND 54K MILES. STARTED CAR IN MORNING AND GOT WARNING LIGHTS, USED OBDII TO FIND OUT THERE WERE MISFIRES, TOOK TO DEALER. WANTS MORE THAN $2000 TO REPAIR.

NHTSA ODI 11407817

I BOUGHT MY 2018 HONDA FIT DURING MARCH 2018 AND ON 21ST OCTOBER 2020 WITH 25K MILES ON IT THE CHECK ENGINE LIGHT, STEERING WHEEL, VSA & TIRE PRESSURE LIGHTS CAME ON. IWAS DRIVING AT THE TIME. I YOOK IT TO THE HONDA DEALERSHIP THE VERY NEXT DAY AND THEY DIAGNOSED TO CONCLUDE THAT THE FUEL INJECTORS NEED TO BE REPLACED. THANKFULLY IT WAS STILL UNDER 3 YEAR BUMPER TO BUMPER WARRANTY AND THIS WORK WAS COVERED UNDER THE SAME. HOWEVER THE DEALERSHIP WAS NOT ABLE TO GIVE ME A ROOT CAUSE ON WHY THE INJECTORS NEEDED TO BE REPLACED AND WHAT I NEED TO DO GOING FORWARD TO PREVENT RECURRENCE OF THIS ISSUE. OVERALL THIS HAS SHAKEN MY TRUST IN THE HONDA BRAND AND I NEED SPECIFICS ON THE POSSIBLE REASONS WHY THIS COULD HAPPEN AND WHAT DO I, AS THE CAR OWNER, NEED TO DO IN ORDER TO PREVENT THIS FROM HAPPENING AGAIN. I'VE ALWAYS DONE REGULAR MAINTENENCE PER DEALERSHIP RECOMMENDATIONS & HAVE USED TOP TIER DETERGENT GASOLINE (REGULAR GRADE) FROM COSTCO. SHOULD I SWITCH TO PREMIUM GRADE? I USED TO DRIVE AROUND 300 MILES PER WEEK UNTIL MID MARCH 2020 AND DUE TO PANDEMIC INDUCED WORK FROM HOME I'VE NOT DRIVEN MUCH AT ALL. I ALSO USED NON TOP TIER REGULAR GRADE GAS FROM SAM'S THE LAST COUPLE OF TIMES WHILE THE CAR WAS NOT BEING USED MUCH. COULD THIS BE A REASON?

NHTSA ODI 11366294

AFTER PARKING AND RETURNING TO VEHICLE, ON START UP, MULTIPLE CHECK ENGINE LIGHTS WENT OFF. CODE WAS READ AS P0303 ENGINE CYLINDER 3 MISFIRE. CAR ~8000 MILES, ON TAKING TO DEALERSHIP WAS TOLD EXTREME CARBON BUILDUP HAD CAUSED MISFIRES. CAR WAS RETURNED, FUNCTIONED FOR A MONTH. ISSUE REOCCURRED, FUEL INJECTORS, FUEL JOINT PIPE SET, AND FUEL PUMP WERE REPLACED. CAR IS CURRENTLY FUNCTIONAL BUT IT IS CONCERNING THAT FUEL INJECTORS HAVE FAILED ON A NEW VEHICLE AFTER UNDER 10,000 MILES.

NHTSA ODI 11271228

LOTS OF GAS IN OIL BOTH TIMES ON OIL CHANGES. MOTOR BOGS DOWN SOMETIMES WHILE IN MOTION.

NHTSA ODI 11139218