What 51 owners told NHTSA about the 2018 GMC Canyon

The truck have a bad shudder that can shake you off the road. They know about the issue because its been an issue with there vehicles. I have a 2020 colorado also with this dangerous issue.

NHTSA ODI 11746700

Crash on 5/5 rear ended car - airbags did not deploy . Received concussion and neck injury.

NHTSA ODI 11737690

The warning light is saying engine power reduced having to do with the DEF system

NHTSA ODI 11726916

This is a known problem with GMC and Chevy trucks, known as the Rumble. At approximately 45mph and up, the truck feels like it’s going over rumble strip and the back end is slipping. This causes the steering wheel and truck to shake. It could result in the loss of control if it gets too bad. I took it in for diagnostic testing, which confirmed that it was the transmission. They recommended a triple flush and replacement of the transmission fluid, as well as a computer upgrade. I had them complete the recommended service. As of right now it seems to have helped. But if it returns the next steps is to replace the torque converter. There were no warning lights, nor messages indicating an issue.

NHTSA ODI 11719602

The contact owns a 2018 GMC Canyon. The contact stated that while driving in the snow, the 4WD function became inoperable, and the vehicle lost traction and started skidding. The "Service 4WD" message was displayed. The vehicle was taken to a dealer where it was determined that a chip inside of the casing of the 4WD feature was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

NHTSA ODI 11715011

The contact owns a 2018 GMC Canyon. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,929.

NHTSA ODI 11698993

The transmission is sluggish and jerky resulting in unpredictable and inconsistent speed control. The vehicle is available for inspection, if requested. The inconsistent speed control is a potential hazard during acceleration and deceleration. The issue is known to the manufacturer. No warning lamps or messages have been observed. The symptoms began to appear soon after the vehicle was purchased on 12/28/2024.

NHTSA ODI 11637160

My 2018 GMC Canyon just underwent repairs due to a crack in the head gasket. A serious issue which resulted in having to take said GMC Canyon to a mechanic before further damage to the engine could be suffered. My truck only had a measly 76,000 miles. Definitely, something GMC should take a look into. I however was fortunate enough to notice abnormal loss in the coolant reservoir before suffering excessive overheating or potentially an engine fire. At such a low mileage as well as the nature this issue GMC should take pride in ensuring reliability and care for the customers that experienced this manufacturing defect.

NHTSA ODI 11630755

The contact owns a 2018 GMC Canyon. The contact stated while parking the vehicle, the ignition key was difficult to remove from the ignition cylinder. The contact stated that the failure was constant and was unable to remove the key from the ignition cylinder, causing the 12-Volt battery to be drained. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the contact needed to jiggle the key until being able to remove the key from the ignition cylinder. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.

NHTSA ODI 11627186

The contact owns a 2018 GMC Canyon. The contact stated while the vehicle was parked, the contact attempted to remove the key fob from the ignition, and the key fob was stuck. There was no warning light illuminated. The contact stated that the gear shifter was in park(P) but the contact was unable to remove the key fob. The contact restarted the vehicle and shifted into other gears several times to remove the key fob. The vehicle was taken to the dealer where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,500.

NHTSA ODI 11622490

Major potential for deadly fire or explosion. Fuel tank strapped failed after forward strap bolt fell out of threaded cross member where fastened in frame. The failure led to the fuel tank hanging inches off the ground on the freeway stressing fuel pump lines to forward upper tank. Metal grinding noises heard to prompt roadside inspection confirming hanging, unsecured tank full of 26gal of diesel. The tank wedged the fuel tank strap between plastic tank and drive shaft (propeller shaft) with heat and potentially spark as the the metal strap ground into the drive shaft marring and striating the durable metal. Heat and plastic melts, heat and spark with diesel combusts..in addition to risking of dragging tank at highway speed rupturing tank. Upon service at the dealer, mechanic observed the rear bolt to fuel strap was also loose and needed to be secured. GMC Protection Plan denied compensation for coverage as they do not cover "bolts, fuel straps, or manufacturer defects" under advertised "Bumper to Bumper" GMC Protection Plan marketed by GMC dealerships as protection for all non-wearable parts. No warning indicators appeared. My dog was in the truck bed in a camper shell directly above the potentially massive fire or explosion, this could have been catastrophic if it had been ignored. Additionally I was in northern California and southern Oregon when issue presented- potentially causing a major forest fire incident. While my outcome was fortunate in terms of safety, this could claim lives and even massive incidental loss of property. Vehicle has been inspected by local dealer and GM notified, hoping to receive coverage for damaged parts. Interestingly, there was previously a GM recall involving forward fuel strap dislodging and wearing into drive shaft on previous years of GM vehicles. No notable corrosion observed, bolts in question are high on frame secured to protected cross members, occurred at approximately 75K miles. I have photos on another device, if needed.

NHTSA ODI 11592919

Vehicle switched out of four wheel drive while travelling up hill in snow. Resulted in a loss of traction and sliding downhill until it collided with a tree, resulting in$9,000 worth of damage. I have heard of the AWD/4WD actuator failing in other GMC trucks. The vehicle is currently in for repairs.

NHTSA ODI 11576454

2 weeks ago I was driving on the highway doing 65 mile per hour and suddenly my truck started shaking and. Suddenly completely shut down lost power brakes stiffed and steering wheel as well. I safely pulled over to try to restart the vehicle and on my dash board light came on engine, TCM light and a light with a little car with hash marks called dealer the technician said it was a ecm. Problem and that am looking at a price of 7,000 dollars which is not in my budget reaching out to see if is maybe a manufacturing issue

NHTSA ODI 11567597

Transmission developed shutter/shimmy when shifting gears especially at lower speeds. Took truck to dealer and they diagnosed that the torque converter had failed. There are numerous reports and complaints online regarding this issue with GMC Canyons.

NHTSA ODI 11563948

Backup lights are not working; bulbs are good. No apparent chafing/wear on wiring harness. Removed ground strap, cleaned and reattached. Still not working. 48,000 miles on 2018 GMC Canyon SLT, diesel engine.

NHTSA ODI 11559488

When placing the vehicle in reverse, the infotainment screen goes to full brightness on the reverse camera, making it difficult to see at night by lighting up the cabin causing interior reflections when trying to see out the windows at mirrors or behind the vehicle. There is no way to adjust the brightness setting. This is a pointless feature as the camera becomes the required visual point and is sometimes obscured by dirt or water so the driver is forced to fight the bright useless screen to see out the windows.

NHTSA ODI 11552550

I was traveling on a two lane highway, a semi in front of me and a truck behind me. A warning message popped up on my dash “Service Emissions System- 65 mi before 65mph max speed”. And within 5 seconds of that message popping up, the engine detuned itself. I pulled over as quick as I could, but I only made it partially out of the road before the engine shut down completely. I couldn’t start the vehicle again to get it the rest of the way out of the road. I was 40 miles from the nearest town on a Sunday. I had to turn on my flashers and sit outside the vehicle for 4 hours until a tow truck was able to come get me. Thankfully at the time of incident I was on a rural highway and I wasn’t hurt, but I could have been seriously injured haha this happened on the freeway or a road in the city. It then sat at the dealership for 3 months following this to get a diagnostic and repair.

NHTSA ODI 11548755

The contact owns a 2018 GMC Canyon. The contact stated while driving 60-65 MPH, the message “Bad Exhaust Fluid Warning” was displayed. The contact stated that he added exhaust fluid to the vehicle per owner manual’s instructions; however, the message remained displayed. The vehicle was taken to an unknown dealer, where the failure could not be duplicated. The dealer advised the contact that the vehicle would return to normal operation if he continued driving the vehicle. The contact stated that as he continued driving, the vehicle failed to exceed 55 MPH. A message indicating that the speed would decrease to 45 MPH for 40 miles, and then to 5 MPH, was displayed. The contact pulled into a gas station. The vehicle was towed to the residence. The vehicle was then driven to the dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000. The VIN was unavailable.

NHTSA ODI 11531580

Truck started vibrating we took it it for diagnostic services & the results were a failing torque converter way premature in age for this to be a problem!

NHTSA ODI 11527952

Transmission shifting really hard, has problem shifting from low gear shaking when brakes are applied makes loud noises when you go reverse to park and park to any gear Driving home lost power Steering and had to pull of freeway This truck has already been in the dealer for 7 other warranty issues This will be the 4th issue with the transmission!!!! It has already been fixed once before on the transmission now again 2 Top Ends already now more transmission issues again We have been waiting for a new transmission for my 2018 sierra for over 3 months I have lost Complete faith that GMC really cares about the safety of people I have 2 LEMONS in my driveway just sitting The contact stated GM has not resolved the issue and there are no brakes which is a huge safety issue.

NHTSA ODI 11527505

“Engine power reduced” service message “Stabilitrack” service message “4x4” service message Vehicle is available for inspection Vehicle jerks and loses power while driving at highway speeds causing 18-wheelers and other drivers to swerve around me, vehicle accelerates very slowly while in city traffic. Intersections and traffic lights are difficult to navigate due to reduced engine power endangering myself and family, also other drivers. Vehicle erases all stored messages after a certain period of non-use. Dealer service center hasn’t reproduced symptoms. Service center technicians say nothing is wrong and releases the vehicle back to me. I have invoices of the vehicle taken in 3 times. Vehicle is currently in the service center as of 10 June 2023, for the same problems indicated above. Problem is unpredictable and occurs at random. Vehicle hasn’t been inspected by manufacturer, police or insurance representatives. Warning lamps, messages and symptoms started prior to September 23, 2022 can’t remember actual date. I have the first invoice vehicle was taken in to be serviced.

NHTSA ODI 11526123

The contact owns a 2018 GMC Canyon. The contact stated that on various occasions while driving approximately 70 MPH, the vehicle was shaking. There was no warning light illuminated. The vehicle was taken to several independent mechanics; however, the mechanics were unable to duplicate the failure. The tires were and balanced. The contact stated that the failure was reoccurred. The contact stated that after taking the vehicle back to another independent mechanic, it was determined that the transmission and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11504023

Key sticks in ignition on accessory and cannot be removed. Service Bulletin generated by GMC. Available for inspection. Safety: with key stuck in accessory position battery goes dead in 4-6 hours, potentially stranding occupants and depending on location possibly creating a traffic hazard. Three attempts by GMC Fremont CA to repair so far. They have confirmed the problem. No warning or message.

NHTSA ODI 11492501

At age 4 years and mileage 40,000 the engine oil coolant lines failed, causing a loss of oil. Because of the location of these lines in front of and above the front axle, the potential for oil contamination of the tire running surfaces and the brake rotor existed. Fortunately, we did not drive it any distance and were extremely cautious. In looking at the parts, which we have replaced, they show much more corrosive damage than I would have expected for the trucks age. A cursory search online revealed that this is not an uncommon problem for the gm Canyon/Colorado lines.

NHTSA ODI 11484066

When coming to a stop the truck lunges forward like you have been bumped from behind and you can hear and feel it! When going forward the truck shift fine.

NHTSA ODI 11468964