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What 22 owners told NHTSA about the 2018 Ford Transit Connect Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (22)Brakes (6)Steering (5)Transmission & drivetrain (3)Visibility & wipers (3)Electrical system (2)Speed control (2)Body & structure (1)Engine (1)Latches & locks (1)Lights (1)

1 of 22 complaints match · Latches & locks · clear filters

Jul 27, 2023Latches & locks

The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

NHTSA ODI 11534789

Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Transit Connect Van verdict →