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What 22 owners told NHTSA about the 2018 Ford Transit Connect Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (22)Brakes (6)Steering (5)Transmission & drivetrain (3)Visibility & wipers (3)Electrical system (2)Speed control (2)Body & structure (1)Engine (1)Latches & locks (1)Lights (1)

1 of 22 complaints match · Engine · clear filters

Apr 14, 2024Engine

The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?

NHTSA ODI 11582928

Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Transit Connect Van verdict →