Feb 27, 2020Transmission & drivetrainElectrical systemEngine
I BOUGHT MY FORD MUSTANG ON JUNE 2018. WHEN THE MILES HIT 30,000, THE ENGINE SHAKES EVERY TIME MY VEHICLE STARTS, AND MY WHOLE CAR SHAKES NOTICEABLY WHEN IDLING. THE EXHAUST GAS FLOW FROM THE CAR HAS OBVIOUS INTERMITTENT, MEANWHILE, THE EXHAUST PIPE SHAKES A LOT, AND YOU CAN CLEARLY HEAR THE "BURST" SOUND OR THUMP. IN ADDITION, MY WHOLE CAR HAS OBVIOUS JITTERS AT LOW SPEEDS OF MORE THAN 2,000, AND THE ACCELERATION IS WEAK. WHEN THE SPEED IS HIGH YOU CAN FEEL A LITTLE LESS JITTERY. IT IS NOT JITTERY UNDER NORMAL OPERATING CONDITIONS OF THE ENGINE. WHEN MY AUTO IS ON D OR R, IT DOESN'T MOVE AFTER I RELEASE THE BRAKE. PLUS, THE VARIABLE BOX OCCASIONALLY MAKES A STRANGE NOISE AND VEHICLE COOLANT DOES NOT WORKING PROPERLY. WHAT SCARES ME THE MOST IS THAT ONE TIME I WAS DRIVING ON L-595 HIGH WAY, MY VEHICLE SHUT DOWN AUTOMATICALLY, I TRIED TO RESTART IT BUT FAILED, I WAS PANIC, I HAD TO WAIT FOR MORE THAN 10 MINUTES ON THE HIGH SPEED ROAD TO TRY TO RESTART THE CAR AGAIN. LUCKILY I PULLED MY CAR IN THE EMERGENCY LANE, I CAN'T IMAGE IF IT WASN'T. AFTER ALL THOSE, I WENT TO MY DEALER AT PLANTATION FL, THEY CAN FIX FOR ME SINCE MY CAR IS STILL UNDER COVERAGE BUT I DON'T WANT GET IT REPAIRED. I DEEPLY DOUBT WHETHER THE REPAIR WOULD COMPLETELY FIX THOSE ISSUES. PLEASE HELP AND ADVICE IF I CAN GET MY CAR RECALLED? I WAS LOOKING FOR A CAR THAT I ALWAYS WANTED BUT NOT HANGING BY A THREAD.
NHTSA ODI 11311847
Feb 13, 2020Electrical system
WHILE DRIVING THE 12" LED INSTRUMENT PANEL HAS GONE DARK FOR SEVERAL SECONDS. THIS PANELS SHOWS SPEED, TACH, FUEL GAUGE, TEMP, OIL PRESSURE, I FOUND A RECALL FOR SIMILAR ISSUE ON THE 2019 MUSTANG AND OTHER FORD AUTOS. THIS MAY BE JUST SHOWING UP ON THE 2018 MUSTANG.
NHTSA ODI 11308972
Jan 27, 2020Transmission & drivetrain
INTERMITTENTLY, THE CLUTCH PEDAL WILL BE STUCK TO THE FLOOR AFTER PRESSING IT TO SWITCH GEARS. IT HAPPENED TO ME WHEN I WAS GOING FROM NEUTRAL TO 1ST GEAR AND FROM 1ST GEAR TO SECOND GEAR WHICH IS A HUGE SAFETY CONCERN AS THE CAR STALLED AND I ALMOST HIT SOMEONE AND SOMEONE ALMOST HIT ME. IT HAS ONLY HAPPENED TO ME 2 TIMES IN THE LAST MONTH BECAUSE I FOUND THE SOURCE OF THE PROBLEM. THE CLUTCH RETURN LINE IS AT FAULT BECAUSE IT SEEMS TO BE VERY SHORT. BECAUSE OF IT BEING SHORT, IT HAS A LOT OF TENSION ON IT. BECAUSE OF THE CAR HAVING A FLAT PLANE CRANK, I BELIEVE THE EXCESSIVE VIBRATIONS THAT THE ENGINE CREATES MIGHT MAKE THIS LINE BACK OFF OVER TIME. MY CAR ONLY HAD 5,000 MILES WHEN THIS HAPPENED AND IT WAS VERY FRIGHTENING. THE LINE IS AN INTERFERENCE FIT ON THE FLUID RESERVOIR AND ITS CAUSE THE LINE TO SLOWLY LEAK EVERY TIME YOU TOUCH THE LINE BECAUSE THE SEAL ISN'T GOOD ENOUGH. TO TEMPERATELY REMEDY THIS ISSUE, I HAVE JUST BEEN PUSHING THE LINE BACK ON. THIS ISN'T A GOOD FIX AND FORD NEEDS TO RECALL THESE CARS BECAUSE IT CAN CAUSE A BAD ACCIDENT ESPECIALLY AT SPEED. THE PICTURE ATTACHED IS A PICTURE OF THE LINE THAT IS IN QUESTION. IN THE PICTURE, THE LINE WAS FITTED CORRECTLY ON THE FLUID RESERVOIR. THIS IS JUST TO SHOW THE FAULTY LINE IN QUESTION. I HOPE FORD CAN RECALL THESE CARS ASAP BECAUSE I'M SCARED TO DRIVE IT REALLY.
NHTSA ODI 11302277
Jan 22, 2020Transmission & drivetrainSpeed controlEngine
AT ACCELERATION THE CAR WON'T SHIFT WHEN NEEDED THEN IT'LL AUTOMATICALLY DOWN SHIFT AND STOP ACCELERATING. THE RPM GAGE NEEDLE BOUNCES UP & DOWN WITH & WITH ACCELERATION IMAGED SPEED STILL DECREASES THEN SOMETHING CATCHES AND IT'LL START ACCELERATING & RPM GOING TO HIGH THEN STARTS ALL OVER BEFORE FINALLY WORKING RIGHT.
NHTSA ODI 11301025
Dec 19, 2019SuspensionBody & structure
THE TRUNK WILL OPEN WHILE DRIVING WHEN IT IS COLD OUTSIDE, GOING OVER ANY BUMP, OR EVEN WHEN I BRAKE. TOOK IT IN TO GET IT FIXED 3 TIMES WITH NO RESULTS. ALSO, THE REAR SHOCK ABSORBERS KEEP FAILING; RESULTING IN AN UNCOMFORTABLE RIDE.
NHTSA ODI 11290118
Nov 26, 2019Transmission & drivetrainCrash
THE TRANSMISSION GETS STUCK IN GEAR WHEN YOU ACCELERATE HARD, YOU CAN'T TAKE THE CAR OUT OF GEAR AND THE CLUTCH DOES NOT WORK. THE ENGINE CONTINUALLY REVS/SPEEDS UP WHEN NO ONE IS TOUCHING THE ACCELERATOR. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED RIGHT AWAY. THIS WAS DRIVING IN SPORT MODE, THIS HAS NO HAPPENED IN NORMAL MODE.
NHTSA ODI 11282439
Oct 16, 2019Electrical system
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATORS SEIZED FOR APPROXIMATELY THIRTY SECONDS WITHOUT WARNING. PHIL LONG FORD AT CHAPEL HILLS (1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (844) 234-1769) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
NHTSA ODI 11268992
Sep 26, 2019Engine
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND TURN OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT CALLED THREE DEALERS: LANDMARK FORD (LOCATED AT 12000 SW 66TH AVENUE, TIGARD, OR 97223, 503-639-1131), DICK'S MACKENZIE FORD (LOCATED AT 4151 SE TUALATIN VALLEY HWY, HILLSBORO, OR 97123, 844-424-8102), AND SKYLINE FORD (LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, 503-581-2411). NONE OF THE DEALERS COULD DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS24128956. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
NHTSA ODI 11258299
Sep 11, 2019Transmission & drivetrainEngine
I HAVE THE EXACT PROBLEM AS NHTSA CASE NUMBER 11187080. I BOUGHT IT NEW. NOW HAS ABOUT 11000. HAVE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND BOTH HAVE SAID THAT THEY CANNOT FIND ANYTHING WRONG AND IT OPERATES AS IT SHOULD. I PLAN TO TAKEN IT BACK IN AGAIN AND SHOW THEM THE OTHER NHTSA COMPLAINTS.
NHTSA ODI 11254636
Sep 10, 2019Transmission & drivetrain
TRANSMITION SLIPS OUT OR GEAR OR WILL NOT ENGAGE WHEN SHIFTING FROM A PARKED LOCATION FROM REVERSE TO DRIVE . A LOUD CLUNCK OR GRIND OF GESRS IS HEARD . THE CAR WAS BOUGHT BRAND NEW. ISSUES APPEARED FROM DAY ONE. THE SHIFTING PROBLEMM BECAME MORE FREQUENT. AT 2700 MILES TOOK TO DEALERSHIP AND NO ISSUES FOUND. NOW AT 3000 MILES AND RETURNED TO DEALSHIP, WAITING FOR RESULTS.
NHTSA ODI 11254587
Aug 6, 2019Engine
AT 60MPH ON THE FREEWAY, MY 2018 MUSTANG GT WITH 2,000 MILES ON IT BLEW THE ENGINE. MASSIVE AMOUNTS OF SMOKE WERE POURING OUT THE EXHAUST PIPES AND FROM UNDER THE HOOD AND THE VEHICLE WAS VIOLENTLY SHAKING AND SOUNDER LIKE A TIN CAN FULL OF NUTS AND BOLTS. GOT THE CAR TO THE SHOULDER BUT MY WIFE AND I WERE SCARED TO DEATH AS CARS WERE WHIZZING BY JUST INCHES AWAY. ACCORDING TO ONLINE CHAT ROOMS A NUMBER OF THESE ENGINES ARE EXPERIENCING SIMILAR FAILURES. A BAD BATCH WAS PRODUCED AND FORD SHOULD HAVE RECALLED THEM. I ASKED FORD TO REPLACE THE CAR WITH A FACTORY INTACT VEHICLE AND THEY DENIED THE REQUEST. THEY SAY ALL THAT IS REQUIRED OF THEM IS TO FIX THE ISSUE. I BOUGHT THE CAR AS A COLLECTORS ITEM AND THIS TAKES AWAY ALL VALUE AS A COLLECTORS CAR. I OFFERED TO SPLIT THE COST OF GETTING A NEW ONE AND THEY SAID NO. I HAVE SUFFERED MONETARY DAMAGE ON THE VALUE. IT'S A DANGEROUS SITUATION HAVING THESE ENGINES BLOW UP. I FEEL FORTUNATE TO HAVE MADE IT THROUGH THE ORDEAL ON THE FREEWAY AND ITS AFTERMATH. THE BACK WHEELS COULD EASILY HAVE LOCKED UP AND THAT WOULD HAVE BEEN CATASTROPHIC. *JS
NHTSA ODI 11241998
Jun 3, 2019Transmission & drivetrainEngine
I HAVE THE EXACT SAME PROBLEM AS NHTSA CASE NUMBER 11192330
NHTSA ODI 11217597
May 23, 2019Engine
WHEN THE ENGINE IS COLD AND WHEN WARM AND RUNNING UNDER 2000 RPM THE ENGINE MAKES A INCONSISTENT TICKING NOISE WHICH CAN BE HEARD WHILE DRIVING AND AT IDLE. THIS ONLY STARTED AFTER THE FIRST OIL CHANGE WHICH WAS PERFORMED WITH THE RECOMMENDED OIL.
NHTSA ODI 11209598
May 7, 2019Electrical systemEngine
PURCHASED A 2018 FORD MUSTANG SPORT EDITION AND TWICE NOW ONCE AT ABOUT 15,000 MILES AND AGAIN AT 20,000 MILES, I LOSE HALF MY POWER AND THE ORANGE WRENCH LIGHT COMES ON. FORD HAS HAD MY CAR FOR 4 DAYS AND DOES NOT KNOW THE CAUSE OF THE PROBLEM.
NHTSA ODI 11205946
Apr 29, 2019Fuel system
ENGINE SHUTS DOWN REPEATEDLY AND SHUTS OFF COMPLETELY, CAUSING A SIGNIFICANT SAFETY ISSUE. COMMENTS FOUND ON INTERNET INDICATE THIS IS A KNOWN PROBLEM FOR MANY PRODUCTION YEARS. SURPRISINGLY, NO RECALLS FROM FORD OR ACTION TAKEN BY NHTSA.
NHTSA ODI 11204523
Mar 29, 2019Engine
CAR HAS A LOUD TICKING SOUND ONCE WARMED UP AND AT IDLE. ALSO OCCURS WHEN RPMS ARE BETWEEN 1500-2000. DEALER TOLD ME IT'S THE NEW DIRECT FUEL INJECTION SYSTEM. RESEARCH ONLINE SHOWS MANY OTHER MUSTANG GT OWNERS HAVING THE SAME PROBLEMS AND FOUND EVIDENCE OF PISTON SLAP AND SCORING. DEALERSHIP WON'T TAKE INITIATIVE TO FIX OR DIAGNOSE THIS PROBLEM. PROBLEM ALSO SHOWING UP ON 2019 MODELS. FORD KEEPS DEFLECTING THEIR RESPONSIBILITY TO ADDRESS THIS ISSUE AND DEALERSHIPS WILL NOT STAND BEHIND THEIR CUSTOMERS AND HELP THEM. PLEASE HELP BRING FORD TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX THE ISSUE.
NHTSA ODI 11192330
Mar 26, 2019
I AM THE OWNER OF THE VEHICLE FORD MUSTANG 2018 PURCHASED IN THE CAR DEALER "AUTOS VEGA DE PR" WHERE TO VERIFY IT AFTER THE PURCHASE I PERCOME THAT IT DOES NOT BRING THE ACCESSORIES OF, REPLACEMENT TIRES, HYDRAULIC CAT AND NUT KEYS. THE SELLER WAS ASKED ABOUT WHERE HE ANSWERED THAT THEY DO NOT ALREADY BRING THAT ACCESSORY BECAUSE I HAVE FREE ASSISTANCE ON THE ROAD. BEFORE THIS ANSWER I WOULD LIKE TO KNOW IF THIS DETERMINATION OF THE MANUFACTURER "FORD COMPANY" IS IN LAW SINCE I UNDERSTAND THAT THE LACK OF SUCH ACCESSORIES EXPOSED THE VEHICLE'S OWNER TO A HAZARD ON THE ROAD AS IT CAN NOT RESOLVE SOME PERCENT QUICKLY AND DEPEND ON A SERVICE THAT I CAN NOT OBTAIN UNLESS I HAVE A TELEPHONE AVAILABLE AT THE MOMENT AND THAT WORKS IN THE AREA WHERE I CAN NOT ACCEPT THAT SITUATION WHICH I THINK IS DANGEROUS TO THE DRIVER. I THEREFORE WANT TO ESTABLISH, TO BE FEASIBLE, A COMPLAINT ABOUT IT.PLEASE REPORT IF I HAVE ANY TOOL FOR THIS SITUATION THAT CAN HELP ME TO BE CORRECT MY APPROACH.
NHTSA ODI 11191604
Mar 15, 2019Transmission & drivetrain
WHEN PUTTING MY CAR INTO PARK AND DRIVE IT DOESNT WANT TO SWITCH, IT TAKES A WHILE FOR IT TO GET INTO DRIVE. I ALMOST HIT SOMEONE IN FRONT OF ME BECAUSE WHEN I PUT MY CAR INTO DRIVE, I PRESSED THE GAS LIGHTLY AND THE CAR DIDNT MOVE. UNTIL ABOUT 6 SECONDS THEN FLEW FORWARD. ALSO WHEN GETTING AROUND THE 10 MPH SPEED LIMIT, THE CAR JERKS AS IF THE TRANSMISSION ISNT PROPERLY CHANGING GEARS. I ONLY HAVE 10,000 MILES I BOUGHT THE CAR IN OCTOBER 2018 AND FIRST OWNER.
NHTSA ODI 11187080
Mar 10, 2019Transmission & drivetrain
WHEN GETTING UP TO SPEED ON AN ON RAMP OR PASSING ON A TWO LA E ROAD, WHEN SHIFTING INTO THIRD GEAR, THE TRANSMISSION WILL NOT GO INTO GEAR. I'VE HAD THIS HAPPEN TWICE, ONCE MY DAUGHTER WAS WITH ME ON A TWO LANE ROAD, GOING FROM SECOND TO THIRD WHILE PASSING, THE CAR WILL NOT ALLOW IT. PEOPLE HAVE NOTED THIS MANY PLACES WHILE RUNNING OUT SECOND GEAR AND SHIFTING INTO THIRD IN MULTI SITUATIONS. THIS IS A HAZARD AND IT IS KNOWN DUE TO THE SHIFTER NOT BEING DIRECT AND USING A REMOTE LINKAGE. AN AFTERMARKET BRACKET AND SHIFTER WILL FIX THIS ISSUE, HOWEVER THIS VEHICLE SHOULD OPERATE SAFELY WITHOUT PURCHASING AFTERMARKET EQUIPMENT. SIMPLE LOOK UP MISSED SHIFTS WITH MT-82 MUSTANG TRANSMISSION. YOU WILL SEE MANY WITH THE SAME ISSUE AND AFTERMARKET PARTS TO FIX THIS SAFETY HAZARD.
NHTSA ODI 11185703
Feb 19, 2019Transmission & drivetrain
I HAVE THE 2018 MUSTANG ECOBOOST WITH THE 10 SPEED AUTO TRANSMISSION. WHEN CHANGING GEARS TO REVERSE OR DRIVE THE CAR SLAMS INTO GEAR AND JUMPS HARD A CO-WORKER HAS THE SAME MAKE AND IS HAVING THE SAME PROBLEMS PLEASE LOOK INTO THIS
NHTSA ODI 11181032
Feb 19, 2019Engine
AT CERTAIN RPM RANGES THE PISTON CAN BE HEARD SLAPPING THE CYLINDER WALLS, CYLINDER WALL SCORING IS PRESENT AND MAY CAUSE PREMATURE FAILURE OF ENGINE. IT CAN BECOME WORSE DOWN THE ROAD AND CREATE MISFIRES, FROM NO COMPRESSION, ALSO CAN MAKE FOR A VERY LOUD ENGINE KNOCKING NOISE. I HAVE DRIVEN A FEW OF THEM AND THEY ALL HAVE THE SOUND. FORD BUILT THE ENGINES WITH TOO MUCH CLEARANCE BETWEEN PISTONS AND CYLINDER WALLS. ALSO THERE IS A TICKING NOISE AT IDLE THAT FORD CLAIMS IS NORMAL BUT PEOPLE ARE HAVING DAMAGES TO THERE VEHICLES FROM THIS. ATTACHED IS CYLINDER WALL SCORING PHOTOS
NHTSA ODI 11181188
Feb 13, 2019Engine
PISTON SLAP NOISE FROM ENGINE. TICKING AND THUDDING NOISE FROM IDLE TO 2500 RPMS. CAN HEAR DIESEL TYPE SOUND INSIDE THE CAR WHEN AT IDLE. CHECK ENGINE LIGHT WITH CODE P0300 FOR ENGINE MISFIRE. CAR IS 1 YEAR OLD AND HAS OIL CONSUMPTION ISSUES. DEALER IS OF NO HELP SAYING ALL THESE ARE NORMAL. MY CAR SHUT OFF WHILE CRUISING DOWN THE HIGHWAY AND I LOST CONTROL OF BRAKES AND STEERING AS THEY WERE EXTREMELY HARD TO MODULATE. FORD AND DEALER ARE OF NO HELP IN RESOLVING THESE ISSUES AND I WORRY FOR MY AND MY FAMILY'S SAFETY DRIVING THIS CAR.
NHTSA ODI 11179878
Feb 10, 2019Electrical systemEngine
MY CHECK ENGINE LIGHT CAME ON WHILE ON CRUISE CONTROL ON THE INTERSTATE GOING 80MPH ON A 75 AND A FEW SECONDS AFTER THE CHECK ENGINE LIGHT CAME ON , THE CAR SHUT OFF AND LOCKED UP AND CAUSED ME TO LOSE CONTROL. CAR WAS TAKEN TO A DEALERSHIP , AND THE ENTIRE BOTTOM END WAS TORN APART AND A FEW ENGINE COMPONENTS WERE REPLACED. AFTER RECEIVING THE VEHICLE BACK FROM THE DEALERSHIP THE VEHICLE CONTINUES TO HAVE ELECTRICAL AND ENGINE PROBLEMS. THE CAR WILL AT RANDOM TIMES SHUT OFF WHILE DRIVING , MAIN TIMES IS THE FREEWAY. SECOND ISSUE IS THE CAR HAS LOUD KNOCKING TO THE ENGINE , SOUNDS LIKE A LIFTED KNOCK , THE CAR WAS TAKEN TO A DEALERSHIP, AND MY CAR WAS NEXT TO A SAME YEAR MUSTANG TO COMPARE SOUND AND MINE WAS DEFINITELY KNOCKING COMPARED TO THE OTHER MUSTANG. THIRD ISSUE IS THERE IS A CONSTANT SQUEALING SOUND LIKE A LOSE BELT COMING FROM THE BACK SIDE OF THE ENGINE (THIS RECENTLY STARTED) AND THE FOURTH ISSUE IS WHEN I'M COMING DOWN TO A STOP OR SLOWING DOWN EVEN WITHOUT TOUCHING THE BREAKS THERE IS A METAL CLINGING SOUND THAT DOESN'T STOP UNTIL THE CAR COMES TO A COMPLETE STOP. THE CAR ONLY HAS 17K MILES AND IS NEVER ABUSED , AND HAS ALWAYS BEEN PROPERLY MAINTAINED.
NHTSA ODI 11176071
Feb 4, 2019Transmission & drivetrain
PURCHASED A BRAND NEW 2018 FORD MUSTANG ECOBOOST PREMIUM 10-SPEED WITH PERFORMANCE PACKAGE JULY 21, 2018 WITH 9 MILES. TOOK CAR TO THE DEALERSHIP NOVEMBER 2018 AT 2,600 MILES WITH A POPPING FEELING AND SOUND AS WELL AS AN UNSAFE LOOSE FEELING IN THE REAR END. THIS HAPPENED ANY TIME DRIVING OVER UNEVEN SURFACES, TURNING CURVES AND ACCELERATING. THEY REPLACED THE SHOCK ABSORBER AFTER THE CAR WAS IN THE SHOP 11 DAYS. IN JANUARY 2019 I TOOK THE CAR BACK TO THE DEALERSHIP WITH 3,893 MILES. THE CAR WAS STILL MAKING A GRINDING, POPPING SOUND IN THE REAR END AS WELL AS THE FRONT END. THE CAR ALSO STILL FELT LOOSE AS IF WAS GOING TO LOCK UP WHILE DRIVING. THE POPPING, GRINDING HAPPENED WHEN PULLING OUT OF A DRIVEWAY OR PARKING SPACE AS WELL AS SHARP TURNING OF THE WHEELS. THE LOOSE FEELING WAS GOING AROUND CURVES, LEFT OR RIGHT TURNING FROM A STOP LIGHT AS WELL AS ACCELERATING FROM A STOP. THE CAR ALSO FELT AS THOUGH IT WAS NOT SHIFTING PROPERLY. THE DEALERSHIP REPLACED THE FLUID IN THE REAR END AND AFTER 8 DAYS THEY SAID THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. IT HAS SINCE BEEN 8 MORE DAYS IN THE SHOP WITH NO WORD. I FEEL THIS CAR IS UNSAFE AS IT IS SUCH A NEW CAR, HAS BEEN BABIED FROM THE FIRST DAY PURCHASED. THE FACT THAT IT HAS BEEN IN THE SHOP TWICE ALMOST 30 DAYS OF ITS LIFE, UNDER 4,000 MILES AND HAVING THE REAR DIFFERENTIAL REPLACED SHOWS THERE IS SOMETHING SERIOUSLY WRONG WITH THIS CAR. ALL THIS BEING REPORTED TO CARFAX HAS DRASTICALLY REDUCED THE VALUE OF MY CAR SINCE IT DOES NOT REPORT IT AS FACTORY DEFECT BUT RATHER POSSIBLE ABUSE. I DO NOT KNOW IF THIS IS JUST MY CAR OR A SAFETY ISSUE FROM THE FACTORY. I ASKED THE SERVICE MANAGER IF IT WAS POSSIBLE FOR THE CAR TO LOCK UP ON THE HIGHWAY AND HE CONFIRMED IT WAS DEFINITELY A POSSIBILITY. AT THIS POINT I AM AFRAID TO DRIVE THIS CAR NOT KNOWING WHAT ELSE COULD GO WRONG WITH IT.
NHTSA ODI 11174384
Dec 16, 2018Engine
ENGINE HAS A LOUD TICKING SOUND. SOUND LIKE A SLOW TYPEWRITER. I HAVE A A VIDEO WITH THE NOISE.
NHTSA ODI 11161810