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What 58 owners told NHTSA about the 2018 Ford Fusion Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (58)Crash / fire / injury (12)Electrical system (10)Transmission & drivetrain (10)Brakes (9)Steering (7)Airbags (5)Wheels (5)Engine (4)Engine & cooling (3)Fuel system (3)Seat belts (3)

2 of 58 complaints match · Steering · crash/fire/injury only · clear filters

Aug 23, 2025SteeringElectrical systemBrakesCrash

I am reporting a serious safety issue with my 2018 Ford Fusion Hybrid SE that affects the braking system and related electronics: 1.The ABS stopped functioning previously. 2.Recently, the car displayed a “Brake Malfunction” warning for the first time, which appears when making sharp turns. 3.The TPMS (tire pressure monitoring system) stopped working some time ago. These issues are extremely dangerous. The electronic brake booster and ABS module are critical for safe braking, especially in emergency situations. With the ABS and brake assist compromised, the pedal can suddenly become rock hard or soft, stopping distance increases dramatically, and traction control/ABS is unavailable during hard braking. I am concerned this is a systemic issue with the 2018 Ford Fusion Hybrid SE braking system and not isolated to my vehicle. This failure could put drivers, passengers, and others on the road at serious risk. I request that NHTSA investigate this issue for potential recall action to protect the safety of drivers nationwide.

NHTSA ODI 11682612

Sep 11, 2019SteeringCrash

TL* THE CONTACT OWNED A 2018 FORD FUSION HYBRID. WHILE THE CONTACT WAS ENTERING THE HIGHWAY ON RAMP AT 45 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE CONTACT JERKED THE STEERING WHEEL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO AVOID THE OTHER VEHICLE; HOWEVER, THE WHEELS SEIZED. AS A RESULT, THE CONTACT'S VEHICLE DROVE OFF ROAD, OVER A CURB, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A FEW DAYS PRIOR TO THE CRASH, THE CONTACT HEARD A GRINDING NOISE WHEN TURNING THE STEERING WHEEL. THE CONTACT FOUND AN UNKNOWN RECALL REGARDING A STEERING COLUMN BOLT, WHICH AFFECTED THE 2014-2018 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 19,878.

NHTSA ODI 11254783

Working with the data? Download all 58 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Ford Fusion Hev verdict →