What 743 owners told NHTSA about the 2018 Ford Focus Bev

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH, the vehicle decelerated, with the oil pressure and battery warning lights illuminated. The contact pulled over off the highway and stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,643. VIN tool confirms parts not available.

NHTSA ODI 11588178

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal but the vehicle failed to respond as needed. The contact was unaware of any warning lights being illuminated. The contact drove the vehicle to the residence and then had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed. The dealer informed the contact that the parts were not available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

NHTSA ODI 11587826

Had Turbo checked out while under warranty. Ford service could not replace because DTC didn't call for replacement. Turbo failed and parts went into engine after warranty expired because of 60 months. only 25000 miles on car. Car needs engine, turbo and other parts replaced. cost of over $8000 no longer covered under warranty. Fords negligence in not replacing turbo led to the engine failure.

NHTSA ODI 11587372

The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle stalled. Additionally, the contact became aware that the transmission was not functioning as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the actuator motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.

NHTSA ODI 11587416

Ford transmission failure Started with chattering and engine acceleration at red lights. Progressed to remaining in drive even though you shifted to park or reverse

NHTSA ODI 11587027

2018 ford focus shit down while driving down a main road in December 2023 Had it towed at our expense to a ford dealership, they told us the engine needs replaced, estimated around $9000 Recall came out a week or so later, for the oil pump causing the engine to seize. Still waiting to hear from ford about the recall, and have been out of a car for 5 months, and they declined offering me a temporary car. I don’t know what to do from here as the car has been sitting in my yard and the battery has also died now.

NHTSA ODI 11587029

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The oil pressure warning light illuminated, and the vehicle stalled. The contact had the vehicle towed to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, it was confirmed that parts were not yet available. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

NHTSA ODI 11586563

The contact owns a 2018 Ford Focus. While the contact’s spouse was driving approximately 15 MPH, the rear passenger’s side door was unable to close properly. The instrument panel displayed a message that the door was ajar. The vehicle was taken to the dealer where it was diagnosed that the locking mechanism had failed. The driver pulled to the side of the road and became aware that the door was not properly lining up with the locking mechanism, causing the door to fail to close or lock properly. The contact was informed that the locking mechanism within the door needed to be replaced. The failure was linked to NHTSA Campaign Number: 16V643000 (Latches/Linkages/Linkages) and 16V698000 (Latches/Linkages/Linkages, Structure) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 32,800.

NHTSA ODI 11586586

See attached document for complaint

NHTSA ODI 11585377

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 165,000.

NHTSA ODI 11585187

The contact's daughter owns a 2018 Ford Focus. The contact stated that while her daughter was driving 5 MPH in the driveway, the oil warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was like NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 100,000.

NHTSA ODI 11585021

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch forks. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 84,000.

NHTSA ODI 11584017

PowerShift transmission, including the 6DCT250 DPS6 version used in the Ford Fiesta and Ford Focus, used dry clutches and electric motor/solenoid actuation, which is prone to failure. I have had the vehicle in shop for tcm replacement twice in a year. Now quoted 3300, for repair. This is not covered under recall or warranty by Ford.

NHTSA ODI 11583742

I was driving home from my doctors appointment when I noticed the oil light on then I heard like air coming from up under the hood and the car started losing compression like gas power so I pulled over and check the oil. The oil was still full and then I remembered about the recall that Ford sent me. The problem is that Ford is telling me that it will be between May and August Before my car can get fixed .I on disability my car Note is $375. My insurance is $181 a month and now I have no way of going back-and-forth to my doctors appointments. They said that they could fix it for me for. $3000-$4000 and it’s gonna be a 14 hour job,The problem with that is I have no money to put up to pay to get this part fixed. This is on Ford they have the recall they need to get the parts for the people like me who are already breaking down from there faulty parts that they put on the car. The Ford company I bought my car from is in Laurel Mississippi, and they said I am the second person that’s done called broke down with the recall problem.They should’ve had these parts before people started breaking down. Now I feel stranded with no way of going and I would like something to get done. I’m not gonna further drive my car to make it worse. I did the right thing I made it home and parked it and that’s where it’s been for a week now and I’ve been on the phone just about every day with Ford and nothing‘s getting done.

NHTSA ODI 11583782

Car was being driven on the interstate when the vehicle suddenly lost power, steering, and braking. My son was able to get the car over to the side of the road and stopped. After a few minutes he attempted to restart the car and received an display message that said Engine Service Now. We had the vehicle towed to a Ford Dealer where the problem was diagnosed as the Oil pump drive belt had failed which caused damage to the engine and turbo charger on the car. Failure occurred at 67,422 miles. Prior to the sudden loss of power there was no warning lights or indication that any thing was wrong with the car.

NHTSA ODI 11583592

Loss of oil pressure and engine did seize up on the road, had a hard time steering it off the side of the road. Then the check engine light came on after it was on the side of the road. Cars engine was destroyed due to the oil pressure. Car was Take to Ford Shop in Sioux Falls SDak to have a new engine put in, on [XXX]. This is the recall that is currently in affect that cause this engine loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11583259

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact's son attempted to start the vehicle; however, the vehicle failed to start. On the second attempt, the vehicle started; however, the oil pressure warning light illuminated, and the vehicle shut off and failed to restart. The vehicle was towed to the dealer where it was diagnosed with belt corrosion that affected the engine. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11583261

The contact owns a 2018 Ford Focus. The contact stated while driving at approximately 70 MPH, the vehicle lost motive power, stalled, and shut off independently. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

NHTSA ODI 11583343

My check engine light came on. I have the code P0456 indicating the evaporative emission system has a leak. This is the same code that caused a recall for 1,282,596 Ford focuses on recall #18S32. My VIN number is not in the recall, but I’m having the same problem.

NHTSA ODI 11583166

The contact owns a 2018 Ford Focus. The contact stated while driving at undisclosed speeds, the clutch began to fail. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The contact took the vehicle to the local dealer where it was diagnosed with transmission failure. The contact was able to speak with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 166,000.

NHTSA ODI 11583176

My family and I were moving across the country due to my husband being stationed in a new location in December 2023z My cars check engine light came in and about 1 minute later it started flashing. I had to get it towed to our final destination. We then had it towed to the Titus will ford dealership in Lakewood Washington. I was then notified by that shop that it had an advance notice recall on it. It has been there since the beginning of January 2024. The dealership told me my whole engine needs replaced because of the recall. The mechanic has told me the recall will cover the repairs fully. It is estimated to be $7,000 to repair. I could pay for the repair and then file for reimbursement. I do not have $7,000 to fix this. Ford continues to tell me there is nothing they can to but to have me wait till the remedy is available. I have NO mode of transportation to and from work, to get on base(home), to get my kids to and from school. They say there is no rental car available for me. Ford has said that the remedy should be available “sometime” in the second quarter. I am paying my car payment and insurance for this vehicle every month without having the vehicle.

NHTSA ODI 11582090

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 30 MPH, there was an abnormal sound coming from underneath the hood. The check engine and oil pressure warning lights were illuminated. The contact stated that the vehicle turned off and failed to restart. The vehicle was towed to a local dealer but was not diagnosed due to the warranty being expired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

NHTSA ODI 11582134

Transmission won't pull

NHTSA ODI 11581836

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift immediately from first to second gear. The vehicle shuddered. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch actuator B and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was unavailable.

NHTSA ODI 11581938

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 35 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove the vehicle back to the residence. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The manufacturer was not informed of the failure. The failure mileage was unknown.

NHTSA ODI 11581759