What 743 owners told NHTSA about the 2018 Ford Focus Bev

The contact owns a 2018 Ford Focus. The contact stated while driving 70–75 MPH, the vehicle lost motive power and shut off. The contact pulled over, and the vehicle failed to restart. The oil pressure warning light illuminated and blinked. The contact stated that several unknown warning lights were illuminated after the failure. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact called the manufacturer and requested a buyback. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer agreed to assist with the repairs. The failure mileage was approximately 54,000.

NHTSA ODI 11594453

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11594187

I began having issues with my car engine in March of 2021. I talked to a mechanic friend of mine who did and check online and found out that there was a recall for 2018 Ford Focus vehicles. I contacted Darcars Ford of Lanham in Lanham, MD and told the Service Director (NAME UNKNOWN) this information and he stated that there was no recall for my particular VIN. My car engine seized up and was undrivable. I had to pay to get my vehicle towed to Darcars and also pay approximately $600 for them to check out my car. I had to get a whole new engine which cost close to $5,000. I didn't have the money to fix it and Darcars stated that I didn't have a warranty so I would have to come out of pocket for all of it. I was unable to drive my vehicle for approximate 6 MONTHS due to this issue. Luckily, I drove for LYFT part-time and I was able to rent a car thru them so I could continue going to work and taking my daughter to school. Eventually, I was able to save up enough to purchase a brand new engine and have it installed. I would like to know how I can be reimbursed for my purchase? This recall was a MAJOR inconvenience in my life and set me back substantially. Any assistance would be deeply appreciated.

NHTSA ODI 11594053

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle began to lose motive power with the check engine, low oil pressure, and low battery warning light was illuminated. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

NHTSA ODI 11593635

In Jan 2024 the car would not accelerate. Had to have it towed and got to a FORD dealership. They told us the engine is not working and needs replaced but their was a recall on the oil pump. They also said they have several cars same year with the same issue that are undriveable. It has been half a year and there still is no end in site for recall parts. I have lost my job due to no transportation and need to get this fixed. What is my next step. I have talked to FORD and just told it would be later this year but no date known.

NHTSA ODI 11593418

The contact owns a 2018 Ford Focus. The contact stated while starting the vehicle, he became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with low oil pressure coming from the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 71,311.

NHTSA ODI 11593474

The contact owns a 2018 Ford Focus. The contact stated that the vehicle had been experiencing transmission failures, and the transmission clutch was replaced several times under an unknown recall. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The message "Service Transmission Now" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the PCM had failed and needed to be replaced. The PCM was replaced; however, the failure persisted. The dealer determined that the clutch needed to be replaced; however, an unknown recall had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 87,000.

NHTSA ODI 11593048

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the "Low Oil Pressure" warning light illuminated, and the vehicle stalled. The vehicle was towed to a local dealer, and it was determined that the engine had failed and needed to be replaced. The vehicle was repaired. The contact stated that recently while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to another dealer who determined that the oil pump had failed and needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 39,000. VIN tool confirms parts not available.

NHTSA ODI 11592812

My engine completely locked up due to a faulty part at approx 68k miles. I sued and they immediately paid what I was asking for which was only the cost of the brand new engine I had to buy and the rental car for 3 months. In January, I was traveling approximately 55 mph when the light came on and said engine too hot, stop car now. I pulled over and opened the hood. It did not appear hot. I started the car up and temp was fine so continued down road. Approx 2 miles and temp shot up quickly and light came on again. Pulled over and waited for awhile. Car would not start and had to have it towed. It has been sitting since then while awaiting recall remedy. I am too scared to drive it with the potential for more serious issues such as fire.

NHTSA ODI 11591445

The power steering went out when I was 50 miles from home. It was very difficult to steer and presented a safety hazard since the handling was compromised and it was nearly impossible to steer the car.

NHTSA ODI 11591467

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while depressing the accelerator pedal, the vehicle failed to respond immediately and stalled shortly afterward. The vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

NHTSA ODI 11591503

On [XXX] 2023, while driving on [XXX] near Dalton GA the brakes did not work. As i exited from the highway i could not stop the car, the brakes did not work. No warning lights showed up on the dashboard. I had to engage the emergency break to get the vehicle to stop. When i had the vehicle towed to the dealership for repairs it was discovered that two of the 3 pistons were not working, the break pump failed and the oil pump failed. If i had to stop suddenly on the highway, i would not have been able to do this. I would have likely crashed into something. This recall needs to be elevated as Ford has still not notified anyone of the needed repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11591272

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed and coming to a stop sign, the vehicle stalled. The contact stated that the vehicle was losing motive power and the vehicle was consuming an excessive amount of fuel. The vehicle was not able to be restarted. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The dealer confirmed that the failure was related to NHTSA Campaign: 23V905000 (Engine and Engine Cooling); however, the parts to perform the repair were not yet available. The vehicle was not repaired and remained with the local dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

NHTSA ODI 11591100

The oil pump belt broke and lost oil pressure causing the car to lose power while pulling out onto a busy highway. Had to have car towed to dealership. They diagnosed the problem as related to the recall and have recommended engine replacement but are not able to repair as the recall is in the advanced notice stage. I have contacted Ford everyday for a week about needing a vehicle in the meantime. They finally approved a car rental for $45/day but it has to be a Ford. I’ve called 8 car rentals and no one carries a compact Ford at that price. I would like my vehicle fixed or reimbursed 100% for a rental. I have spent hours on the phone trying to get this resolved. I’m being told I will need to pay out of my own pocket for anything more than $45/day or pay $8100 to replace my engine with no guarantee that I will be reimbursed.

NHTSA ODI 11590699

The contact owns a 2018 Ford Focus. The contact stated that after purchasing the vehicle and attempting to reverse out of the dealer, the vehicle hesitated before reversing, however, the contact continued to drive the vehicle to the residence. The contact stated that approximately 2 weeks after purchasing the vehicle while attempting to reverse out of a parking space, the vehicle failed to respond. The contact was assisted by people nearby in pushing the vehicle out of the parking space. The contact was able to drive the vehicle; however, the failure to reverse persisted. The contact stated that while approximately 55 MPH was back to the residence, the vehicle failed to properly accelerate and stalled. The contact stated that the message “Transmission Overheating - Switch Off Engine for 5 Minutes” was displayed. The contact was able to coast to the side of the roadway and had the vehicle towed. The contact related to the failure of NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The vehicle was towed to an independent mechanic where it was diagnosed that the clutch had failed and needed to be replaced. The mechanic had not repaired the vehicle. The contact was able to drive the vehicle to the dealer who confirmed that the clutch had failed and that the transmission needed to be replaced. The vehicle had not been repaired. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 105,000.

NHTSA ODI 11590327

P219a, p064d Total system shutdown was not recrank. Was in the middle of a four-way intersection when car died. Independent service diagnose the problem Have checked the Ford recall list and there are three recalls address to my vehicle Oil pressure light battery light and check engine light

NHTSA ODI 11589579

The contact owns a 2018 Ford Focus. The contact stated that while accelerating from a stop, the vehicle was shaking and rattling. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Crest Ford, in Center Line (26333 Van Dyke Ave., Center Line, MI 48015), where it was diagnosed that the EPV valve clutch and purge valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the failure was related to NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,374.

NHTSA ODI 11589716

The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the vehicle started to lose motive power with the check oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed as a failure with the fuel pump. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

NHTSA ODI 11589757

I was driving and my check engine light came on. Immediately after the light hits vapors started coming out of my tail pipes and my car heating gauge goes to hot. I pull over turn the car off and wait for it to cool down and then I add some anti freeze 50/50 to the reservoir. It still had a lot of antifreeze in it so I basically topped it off to the do not fill past here line. I turn the car back on and go to drive off. The car won't go above 20 miles per hour and it immediately over heats again and there is still vapor coming out. I have it towed home and then I have it towed to the dealership where they informed me that the head gasket is cracked. The component is available for inspection upon request. I could no longer go above 20 mph in Las Vegas with heavy traffic someone could have easily hit me or caused a crash. I'm not sure how deadly a blown head gasket is but it's possible the engine could have exploded or worse it was confirmed by Gaudin Ford of Las Vegas. An Internet search shows that A LOT of others have had blown head gaskets with low miles also. My source was Reddit and car forums related to the Focus ST. Check engine light came on and then literally 1 second after that the vapors started. After letting the vehicle cool down I could no longer drive above 20 mph. It was like the car lost all of its power

NHTSA ODI 11589213

The contact owns a 2018 Ford Focus. The contact stated that the infotainment system had failed to turn on intermittently. Additionally, the contact stated that the rearview camera was intermittently inoperable while reversing. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 121,000. The contact stated she had to replace the whole unit at the cost $1500.00 in repairs.

NHTSA ODI 11588957

was driving my car suddenly the car stopped working it does not reverse and goes forward the transmission no longer engages and it overheats the car can no longer be driven c because the transmission no longer works The car only has 68,500 miles, the transmission no longer works. I contacted the Ford dealer regarding the car warranty and they told me that the warranty did not cover the transmission so I had to pay $5,500 because they had to replace the entire transmission.I need your help to be able to resolve this problem. My car is almost new and the transmission no longer works.

NHTSA ODI 11588367

The steering rack on my 2018 Ford Focus failed completely as I was leaving the parking lot at work at the end of the day. This vehicle is currently having being repaired at the Ford dealer and is available for inspection. No injuries or accidents occured as a result of the power steering failure. I do believe my safety and that of other drivers was put at risk because of the inability to maneuver the car at low speed and in a high traffic situation. The dealership and an independent service center have diagnosed and confirmed the problem as steering gear failure. The vehicle has NOT been inspected by manufacturer, police, or the insurance company since there was not accident or collision. I did NOT receive any dash warning, messages or symptoms prior to the steering gear failure.

NHTSA ODI 11588400

Earlier this year, I was driving my Ford focus and the car stopped at a stoplight and the engine shut off. The engine never restarted. I had the car towed to a garage and eventually a Ford dealership where it was determined that the reason the car broke was due to an active recall on the oil belt, as the oil belt broke. That active recall number is 23S64 and concerns the belt that delivers the oil to the engine and the oil to the turbo charger. Without the oil being delivered, the engine and turbo charger seized as the belt broke. The Ford dealership said that the oil belt, engine, and turbocharger would all need replacing but the recall only covers the oil system at this time. They were explicitly clear that the engine and turbocharger failures were due to the oil belt failure. My car has been at the Ford dealership for multiple months, awaiting the next steps, but as of now, it has been communicated to me that the recall only covers the oil system and not the cascading effect that the oil system had on the engine and the turbo charger. I’m writing this complaint so that there is a documented instance where the oil belt recall has led to a cascade of multiple other parts on the car failing. The oil belt is currently in advanced recall notice and no remedy is available for the situation. I do not feel this has been remedied in a timely manner as my car has been on the dealership lot for multiple months now and they have said only the oil belt may be covered. I have opted to wait until the recall switches from advanced notice until I make a decision what to do. Let me know what other information I can provide. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash.

NHTSA ODI 11588468

The contact owns a 2018 Ford Focus. The contact stated while driving at 50 MPH, the vehicle stalled while shifting gears. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted but the failure persisted. The vehicle was taken to the dealer where it was diagnosed transmission shudder coming from multiple shift gears and the Transmission Control Module (TCM) needed to be repaired. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

NHTSA ODI 11588489

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11588011