What 743 owners told NHTSA about the 2018 Ford Focus Bev

The contact owns a 2018 Ford Focus. The contact stated that while stopped at a red light, the vehicle inadvertently moved forward. The vehicle was taken to the dealer and Mtn. View Ford (301 E 20th St, Chattanooga, TN 37408). The dealers had replaced the transmission on three separate occasions; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The manufacturer declined to buy back the vehicle since it was not purchased from a Ford dealer. The failure mileage was approximately 40,000.

NHTSA ODI 11451512

The contact owns a 2018 Ford Focus. The contact stated that after refueling, the fuel gauge failed to provide an accurate fuel level. The contact stated the vehicle was difficult to start and required that the accelerator pedal was pumped while starting the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact informed the manufacturer of the failure. The contact was informed that the VIN was not included in the recall. The contact was referred to NHTSA for assistance. The approximate failure mileage was 90,000.

NHTSA ODI 11450353

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, his vehicle lost motive power and stalled three times. The contact waited for five minutes, restarted, and drove the vehicle to an independent mechanic. While driving to the independent mechanic, the service transmission warning light illuminated, and the vehicle would no longer accelerate or move forward. The contact stated that another vehicle nearly crashed into his vehicle due to the failure. The independent mechanic diagnosed the vehicle with transmission failure. The mechanic notified the contact of NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 41,380.

NHTSA ODI 11450244

The contact owns a 2018 Ford Focus. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. Days later, the contact stated that the vehicle failed to start after multiple attempts. The contact retrieved several DTC codes on the low fuel rail pressure and a defect with the fuel rail circuit. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.

NHTSA ODI 11447826

I lost power steering while driving. The wheel is locked up and will not steer at all. I was placed in a dangerous situation that could have led to the harm of myself and others. There was not any warning lights or previous issues it just stopped working all together. I took the car to shop and the diagnostic said the steering angle sensor needed to be replaced it was and the issue was not fixed. The code still read internal steering module failure. Code: U3000-96

NHTSA ODI 11446295

My car was serviced for the works oil change on 12-5-21 @ Quicklane-ford. Car has 72k miles, on 12-31-21 heading home from work early morning my car at light started to shake. No warning lights or nothing. I went to gas station to get gas so I wouldn’t have to stop later. i attempted to start my car the oil and battery light came on. It took a minute but car initially started. I drove 2 miles home and when i got to a stop sign my car wouldn’t go. When autozone opened i took my car 2 miles to have them test the battery. The tech said,”hey is your car off, the machine says it’s still on.” I stated it wasn’t but he went inside my car to see if it was. He thought that was weird and so did I. The battery was good. So I proceeded to head to quicklane which was 2 miles aways. This time when I got to a intersection my car begin to shake and rpm wouldn’t go up as I attempted to accelerate. I pulled over, to get a tow. When i started the car again oil, battery and overheating light turned on. At Quicklane I got terrible news, that coolant was leaking into engine and that I may need a engine or my head gasket replace. Which may cost at minimum $4000. I asked how could this happened I get my car serviced here all the time. Wouldn’t the ford mechanic detected coolant leaking into oil. When they test that as well. I read that ecoboost suv were recalled but my focus is ecoboost and have similar issues. I treat my car with care get any and every service suggested by Quicklane. Quicklane worker stated that my 2018 car that i bought brand new no miles in 2/19/2019 was old. How so i had a 1997 camry with 330k miles never did this and had same motor. I never got a warning on car about a coolant leak. This is a shame that at 72k miles, I am having to buy a expensive engine or new car. They had recalls on other ecoboost but now I’m thinking all ecoboost by Ford has this issue that is becoming to common. It’s not safe and dangerous Shaking and stopping out of nowhere and no real warning.

NHTSA ODI 11445855

This is Safety issue because vehicle stalled and check engine light comes just before Christmas. Dealer reset check engine light and a few days later the vehicle was idling rough and check engine light came on again. There have been numerous recalls over several years for this problem identified in Fords recall notice 18S32A,B,C,D,E,F,G (Oct. 25, 2018). Car was purchased on Oct 19,2018. Ford issued a Delivery Hold on Oct. 25, 2018(1 week after purchase). Returned vehicle to dealer on 12/29/2021 who'd confirmed defective evaporative emission purge valve and need for Fuel Induction cleaning for a total of $857.60 which includes a $189.95 diagnosis charge. Dealer stated that the VIN # is not on the recall list. Contacted Ford recall department on 12/29/2021 who assigned case #CAS-347-49595-X1C1F4 and told me that i would receive a call back within 24 hrs. I never received a call. In addition to the recall this part is covered under the 8/80,00 mile emission warranty. Ford's TSB 17-0050 defines the part (#BVZ-9D289-E) as Evaporative "Emission" Cannister Purge Valve

NHTSA ODI 11445719

The contact owns a 2018 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle stalled. The failure nearly caused a collision. The vehicle was taken to an independent mechanic and diagnosed with canister purge valve failure. The canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 92,000.

NHTSA ODI 11444806

The contact owns a 2018 Ford Focus. The contact stated while stopped at a traffic light, the transmission shuddered. After the brake pedal was released, the vehicle went into reverse. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions to be diagnosed. The contact was informed that the shifter, seals, and clutch needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and referred the contact to another dealer for assistance. No further assistance was provided. The contact was concerned about being in a crash while driving the vehicle. The failure mileage was approximately 14,100.

NHTSA ODI 11443816

The contact owns a 2018 Ford Focus. The contact stated that while operating the vehicle, the power steering assist malfunctioned, and the steering wheel was very difficult to turn in either direction. The vehicle was taken to the local dealer and was diagnosed that the steering gear was faulty and needed to be replaced. The vehicle has been repaired. The local dealer and the manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 25,000.

NHTSA ODI 11443566

The contact owns a 2018 Ford Focus. The contact stated that upon purchase of the vehicle from an independent mechanic, the vehicle would stall at various speeds as an unknown warning light would appear on the instrument panel. The contact took the vehicle to a dealer where multiple repairs were performed on the vehicle. A year later, the contact stated that a "vehicle overheating, pull over" warning message appeared on the instrument panel. The contact had to restart the vehicle to clear the message and resume normal driving. The contact had spoken to the manufacturer and was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.

NHTSA ODI 11442786

Suddenly, the vehicle will stall only after it's been fueled. I've read reports of this being common in lots of Ford vehicles with it having something to do with a fuel filter or emissions. The vehicle continues to run and drive but I fear it will continue to do worse. My only option currently is to leave the vehicle running while being fueled.

NHTSA ODI 11442306

The contact owns a 2018 Ford Focus. The contact stated that upon depression of the brake pedal or while at a complete stop, the vehicle would vibrate without warning. The contact had taken the vehicle to the dealer on two occasions for the failure and both times, the contact had the clutch assembly, the seal gasket, and fluid replaced. Despite the repairs, the failure returned every 20,000 miles. Recently, the failure returned, and the contact was informed that the repair would not be covered under warranty. The manufacturer had been notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 20,000.

NHTSA ODI 11441964

The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle would stall randomly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure but offered no assistance. The failure mileage was unavailable.

NHTSA ODI 11440830

The contact’s mother owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the brake pedal was depressed, and the vehicle started shaking abnormally while coming to a stop. The vehicle also experienced the abnormal shaking while moving off from a complete stop, whenever the accelerator pedal was depressed. The contact stated that the failure recurred several times. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the TCM (Transmission Control Module) was faulty and needed to be replaced. The contact was informed by the dealer that the part was not available for the repair. An aftermarket replacement part was ordered to facilitate the repair; however, after installing the part, it failed to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

NHTSA ODI 11440832

The check engine light came on a week and a half ago and after having someone do a diagnostic test it sent a code saying an emissions leak somewhere. The car will sputter and sometimes will not restart after fueling and has to be revved up a bit to get it going. The scary part is when it starts to sputter when at an intersection. I called the dealership that I bought this ford focus brand new in 2018 which has 20,000 miles now and the girl answering phones at Brandon Ford Tampa Fl. said my car would not be covered for my problem under warranty. I did not know until just checking online that this was actually one of 2 recall problems with the 2018 ford focus models. Would expect a little more from what is supposed to be the number one ford dealer in the south. I was blown off. Doubt my next new car will be a ford but I am waiting to hear back from you to see if I have any recourse here. Thanks for your time. [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11440725

Ford is aware if an issue with the dual clutch transmissions present in their Ford Focus models from 2011 to 2018. Recently they settled a lawsuit in the case if 2011 to 2016. I would like to report that this issue is still present. They currently want 8000 dollars for the transmission alone, and said that it is still a dual clutch, so it could do the same thing again and give out or it could be fine.

NHTSA ODI 11440220

The contact owns a 2018 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle began to lose motive power and would not accelerate. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve had failed. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The manufacturer was notified of the failure and informed that the vehicle was not included in the NHTSA campaign number 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 64,000.

NHTSA ODI 11440258

When putting gas in car Put gas in car, variables in Gas in tank, weather, or volume play no effect on this, car them won't keep running But only when we put gas in the vehicle turn car over doesn't want to stay running but only happens after putting gas in car. Whether that be a full tank or 15 cents Cant give dates because it happens when put gas in car

NHTSA ODI 11439777

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle stalled randomly. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission replaced. The vehicle was repaired however, the failure recurred. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 103,000.

NHTSA ODI 11439495

The contact owns a 2018 Ford Focus. The contact stated while traveling at highway speeds, the vehicle would violently shake without warning upon the depression of the accelerator pedal. The contact stated that the shaking would cease once he took his foot off the accelerator pedal. The contact called the dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 56,000.

NHTSA ODI 11439336

Purchased with less than 50k miles with warranty. 2k miles until warranty expired car started jerking and shuddering when taking off. Took to dealership no codes or recalls. A month later car would not start after refueling. Had mechanic replace fuel evap. Fixed one problem but not the shuddering. Problem seems to be worsening. Recall for half of the 2018 focus models for same issues but recall does not include all!

NHTSA ODI 11437115

turn the car on going in reverse and it stalled out were I couldn't stop and this was the second time that this happen

NHTSA ODI 11436797

Since i bought the car in 2018 i noticed issues with the car. From jerking, shaking when accelerating, even not accelerating at times which almost caused an accident. Also not changing gears properly. It has left me several times with not giving me the option to reverse. For the first year i constantly took the car to ford dealerships to get checked with everytime it coming back with nothing wrong. I wasted time, money and it was really an inconvenience with the whole hassel. Not to mention the stress it put me through which led to mental issues, psychiatric visits and medications. I contacted ford several times and was also getting the run arround. They finally felt they could shut me with some type of free maintenance plan which at that time decided to give up and just accept. 5 months later took the car again with same issues and finally was told my a service rep that a transmission tech had never even looked it in tge past times. After being checked they had to replace something with the clutch. Also about months later some with the fuel valve/pcv had to be repaired which has been a recall for ford but not my specific vehicle/vin. And now only after 3 yeats of owning the car again having issues the same if not worse with the transmission. I no longer have bumber to bumber, powertain or extended warranty due to too many miles. I will be taking it tomorrow which i am sure is going to cost a lot not to mention i am still paying for the car. Oh and ford said even if it was the same thing with the clutch their repair warranty is only 2 years and i just passed that by a couple of months. I have always had used old cars and went through the hassle of car repairs. Being a single mom and moving to a bigger city to pursue my education i decided to buy a new vehicle so I wouldn't have problems but its been a nightmare with this car! I haven't been in a position to trade it or buy another car. I have just had to deal with it and its brought tears & caused mental issues.

NHTSA ODI 11436535

The contact owns a 2018 Ford Focus. The contact stated that while driving at 30 MPH, the vehicle stalled with the check engine warning light illuminated. The contact called the dealer where she was informed that her vehicle could not be inspected the same day. The contact then had the vehicle towed to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The mechanic called the manufacturer and it was confirmed that the VIN was not included. The vehicle remained in the possession of the mechanic and was not repaired. The failure mileage was approximately 42,000.

NHTSA ODI 11436048