What 397 owners told NHTSA about the 2018 Ford F-250 Supercab

Truck started loosing power And caught fire at the red light

NHTSA ODI 11744899

Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps tear apart and send metal into the fuel rail. This caused the truck to not get diesel and shut off. An extreme safety issue. Several times it happened while driving, and nothing prepared you for it to happen. Just saw where models I believe starting with 2020 have been recalled for same issue. Don’t understand why 18 models weren’t.

NHTSA ODI 11672696

While on vacation, driving down a major interstate, our truck suddenly lost power. The driver slowly navigated to the side of the road and by the time we stopped flames were coming out from under the engine. We quickly got ourselves and three children out of the vehicle that, within minutes, was completely engulfed in flames. It was noted by police and the wrecker company that diesel fuel was on the road behind the truck and on the trailer that we were pulling.

NHTSA ODI 11613625

2018 FORD F-250 WAS PARKED WITH ENGINE OFF WHEN FIRE STARTED UNDER THE INTERIOR CABIN. FIRE SPREAD THROUGH-OUT THE VEHICLE AND COMPLETELY ENGULFED THE TRUCK WITHIN MINUTES. COMPLETE BURN

NHTSA ODI 11192226

MY HUSBAND WAS DRIVING ON HWY 77 IN VA ON OCTOBER 25, 2018 WHEN HE ACCIDENTALLY RAN INTO THE BACK OF A TRI-AXLE DUMP TRUCK GOING AT A SLOWER SPEED. UPON IMPACT SOMETHING UNDER THE HOOD IMMEDIATELY BURST INTO FLAMES AND THE FIRE QUICKLY SPREAD. THE SIDE IMPACT AIR BAGS DID NOT DEFLATE AND MY HUSBAND STRUGGLE TO GET THE DRIVER DOOR OPEN. FORTUNATELY MY HUSBAND WAS ABLE TO GET OUT OF THE TRUCK WITH THE HELP OF THE DUMP TRUCK DRIVER PULLING ON THE OUTSIDE OF THE TRUCK DOOR. THE FIRE QUICKLY SPREAD TO THE CAB OF THE TRUCK AND THE ALUMINUM MELTED AWAY. HE LOST EVERYTHING THAT WAS IN THE CAB OF HIS TRUCK AND SOME THINGS IN THE BED OF THE TRUCK. HE WAS PULLING AN ENCLOSED TRAILER WITH TOOLS AND EQUIPMENT AND THE FIRE SPREAD TO THE TRAILER AND DAMAGED/DESTROYED SOME TOOLS UNTIL THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. I HAVE ATTACHED A PICTURE OF THE BURNING TRUCK FOR YOUR REFERENCE. I ALSO HAVE PICTURED OF THE TRUCK REMAINS. I WOULDN'T BE AS CONCERNED ABOUT THIS BUT THIS SAME THING HAPPENED TO HIM EARLIER THIS YEAR WHEN HE WAS INVOLVED IN ANOTHER FRONT END COLLISION, IN A 2018 FORD F-250 SD TRUCK. THAT TRUCK ALSO CAUGHT ON FIRE THE SAME WAY AND ENDED UP BURNING UP COMPLETELY. I HAVE PICTURES OF THE REMAINS OF THIS VEHICLE AS WELL. TOLD THE CAR DEALER AND THEY GAVE US A NUMBER TO CALL FORD AND TELL THEM. MY HUSBAND CALLED FORD AND ALL THEY DID WAS LOG THE COMPLAINT AND GAVE HIM A CASE NUMBER.

NHTSA ODI 11151182