What 397 owners told NHTSA about the 2018 Ford F-250 Supercab

Truck started loosing power And caught fire at the red light

NHTSA ODI 11744899

Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps tear apart and send metal into the fuel rail. This caused the truck to not get diesel and shut off. An extreme safety issue. Several times it happened while driving, and nothing prepared you for it to happen. Just saw where models I believe starting with 2020 have been recalled for same issue. Don’t understand why 18 models weren’t.

NHTSA ODI 11672696

While on vacation, driving down a major interstate, our truck suddenly lost power. The driver slowly navigated to the side of the road and by the time we stopped flames were coming out from under the engine. We quickly got ourselves and three children out of the vehicle that, within minutes, was completely engulfed in flames. It was noted by police and the wrecker company that diesel fuel was on the road behind the truck and on the trailer that we were pulling.

NHTSA ODI 11613625

Vehicle has been involved in 2 major accidents and no airbags deployed either time. In the most recent accident, the vehicle struck a light pole (splitting it in half) and then went into a ditch.

NHTSA ODI 11553260

This is a turbo diesel F250 Ford Truck which caught on fire and was completely destroyed while on the interstate in VA. Our safely was very much at risk as the truck was fully engulfed in flames within minutes. We were able to pull off the side of the highway and get ourselves and the dog out of the cabin just before it would have been impossible to do so. Complete total loss; we do not know at this time what the cause of the fire was; there were no warning lamps, messages on the dash to alert us. The driver happened to notice some smoke coming from the hood and quickly pulled over to check to see what might be going on. Within seconds, the hood started to buckle as the fire raged under the hood and we were fortunate to be able to have pulled over as quickly as we did. We lost everything inside the truck including all the camping gear, etc that was in the bed. The front of our trailer that we were pulling was also heavily damaged. Very very frightening event and we are so thankful that we were able to escape without harm, other than some scratches, minor cuts as we frantically tried to help stop the flames with an extinguisher we had onboard our trailer we were pulling.

NHTSA ODI 11470731

This particular truck has heated front seats. While I was driving today 2/18/2022 at about 2:35pm the passenger heated seat was on and the seat caught on fire. The seat was empty and nothing was on the seat. I looked over and there were flames coming from the seat. A hole about a quarter in size was burned in my seat.

NHTSA ODI 11452828

On 05/13/2020 truck was in an auto accident and declared total loss on NICB. Crash report doesn't reflect injuries. Speed limit on the highway says 60, on Google maps. Also, the officer's description doesn't make sense. There are 3 units, including trailer. Other vehicle is unit 3.... I also don't understand how the person in the 3rd unit did not have injuries. TXDOT Crash ID: 17689202.1 / 2020186795 Case ID: 2020-1548 USDOT: 1086178 Truck # 327 When I contacted the tow company, was informed there is no history of ever towing the truck! Owner of truck listed was not correct. Actual owner was Vertical Limit Construction which has two branches of the name. (TX) Vertical Limit Construction LLC Vertical Limit Construction, LLC (MN) Interstate, Utility Construction, Cellular Tower, End to End, Turnkey Services. Parent: QualTek Services. Trailer info DID list the company as owner, however. When I did a search, there has been repairs and history doesn't show of the truck ever being in an accident. There is an incomplete recall on Ford website but none on NHTSA. Vertical Limit Construction was listed as terminated April 2019 and dissolved July 2020.

NHTSA ODI 11434605

TL* THE CONTACT OWNED A 2018 FORD F-250. THE CONTACT STATED THAT WHILE DRIVER WAS DRIVING AT 60 MPH, SMOKE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. AFTER PULLING OVER AND STOPPING THE VEHICLE, SMOKE AND FLAMES WERE PRESENT COMING FROM THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI 11413226

THE AC LINE FITTING OVERHEATED CAUSING IT TO EXPLODE AND ARC WHICH IN TURN MELTED THE PRIMARY WIRING HARNESS FOR THE ENGINE. THIS ALSO RESULTED IN THE WIRE CATCHING FIRE AND CAUSING BURN DAMAGE TO THE FIREWALL. THE VEHICLE WAS GOING THROUGH A CAR WASH WHEN THE INCIDENT OCCURRED. I HAVE BEEN TOLD BY MY MECHANIC THAT THE WATER FROM THE CAR WASH PREVENTED FURTHER FIRE DAMAGE.

NHTSA ODI 11321731

IT CALLED THE DEATH WOBBLE. WHILE DRIVING HOME FROM IOWA ON DECEMBER 3RD. I HIT A BUMP IN THE ROAD DOING 70 MPH. THE WHEELS AND STEERING STARTED VIBRATING SO BAD IT BECAME UNCONTROLLABLE. I HIT THE BRAKES AND PULLED OFF THE SIDE OF THE INTERSTATE. WHILE PULLED OVER A SEMI TRUCK HIT THE REAR OF MY CAMPER TOTALLING IT. I WAS ABLE TO DRIVE BACK TO MISSOURI WITH CAMPER. THE DEATH WOBBLE HAPPENED TWICE. AFTER THE SECOND I DROPPED THE SPEED TO 60 AND DID NOT EXPERIENCE THE REST OF THE WAY HOME. THE DEATH WOBBLE IS WELL DOCUMENTED AND ITS A SHAME THE GOVERNMENT IS NOT DOING ANYTHING BECAUSE THE AUTO INDUSTRY IS A POWERFUL INSTITUTION.

NHTSA ODI 11289748

WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE CAUGHT ON FIRE UNDERNEATH THE HOOD. THERE WERE NO WANING SIGNS, LIGHTS OR ANY OTHER INDICATION THAT THERE WAS A PROBLEM. THE CAB WAS MELTED TO THE FRAME IN LESS THAN FIVE MINUTES.

NHTSA ODI 11244796

DRIVING AT 65 MPH THE TRUCK BEGAN TO WOBBLE UNCONTROLLABLY. I WAS UNABLE TO CONTROL STEERING AND WAS TAKEN LEFT ACROSS TWO LANES OF TRAFFIC INTO THE MEDIAN ON A HIGHWAY. THE TRUCK WOBBLES AND SHAKES SO BAD I WAS UNABLE TO REDUCE SPEED VERY QUICKLY.

NHTSA ODI 11230932

2018 FORD F-250 WAS PARKED WITH ENGINE OFF WHEN FIRE STARTED UNDER THE INTERIOR CABIN. FIRE SPREAD THROUGH-OUT THE VEHICLE AND COMPLETELY ENGULFED THE TRUCK WITHIN MINUTES. COMPLETE BURN

NHTSA ODI 11192226

MY HUSBAND WAS DRIVING ON HWY 77 IN VA ON OCTOBER 25, 2018 WHEN HE ACCIDENTALLY RAN INTO THE BACK OF A TRI-AXLE DUMP TRUCK GOING AT A SLOWER SPEED. UPON IMPACT SOMETHING UNDER THE HOOD IMMEDIATELY BURST INTO FLAMES AND THE FIRE QUICKLY SPREAD. THE SIDE IMPACT AIR BAGS DID NOT DEFLATE AND MY HUSBAND STRUGGLE TO GET THE DRIVER DOOR OPEN. FORTUNATELY MY HUSBAND WAS ABLE TO GET OUT OF THE TRUCK WITH THE HELP OF THE DUMP TRUCK DRIVER PULLING ON THE OUTSIDE OF THE TRUCK DOOR. THE FIRE QUICKLY SPREAD TO THE CAB OF THE TRUCK AND THE ALUMINUM MELTED AWAY. HE LOST EVERYTHING THAT WAS IN THE CAB OF HIS TRUCK AND SOME THINGS IN THE BED OF THE TRUCK. HE WAS PULLING AN ENCLOSED TRAILER WITH TOOLS AND EQUIPMENT AND THE FIRE SPREAD TO THE TRAILER AND DAMAGED/DESTROYED SOME TOOLS UNTIL THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. I HAVE ATTACHED A PICTURE OF THE BURNING TRUCK FOR YOUR REFERENCE. I ALSO HAVE PICTURED OF THE TRUCK REMAINS. I WOULDN'T BE AS CONCERNED ABOUT THIS BUT THIS SAME THING HAPPENED TO HIM EARLIER THIS YEAR WHEN HE WAS INVOLVED IN ANOTHER FRONT END COLLISION, IN A 2018 FORD F-250 SD TRUCK. THAT TRUCK ALSO CAUGHT ON FIRE THE SAME WAY AND ENDED UP BURNING UP COMPLETELY. I HAVE PICTURES OF THE REMAINS OF THIS VEHICLE AS WELL. TOLD THE CAR DEALER AND THEY GAVE US A NUMBER TO CALL FORD AND TELL THEM. MY HUSBAND CALLED FORD AND ALL THEY DID WAS LOG THE COMPLAINT AND GAVE HIM A CASE NUMBER.

NHTSA ODI 11151182

TL* THE CONTACT OWNS A 2018 FORD F-250. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT MADE AN ABNORMAL NOISE AND ROLLED BACKWARDS OUT OF THE DRIVEWAY. THE VEHICLE ROLLED OVER A DITCH, WHICH CAUSED THE VEHICLE TO MOVE FORWARD AND CRASH INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. DURING THE FAILURE, THE CONTACT'S HUSBAND WAS STANDING NEXT TO THE VEHICLE WITH THE DOOR OPEN. WHEN THE VEHICLE ROLLED BACK, IT KNOCKED HIM OVER; INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO MARSHAL MIZE FORD (5348 TENNESSEE HWY 153, HIXSON, TN 37343, (423) 875-2023), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,300. *TT

NHTSA ODI 11103744