What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab Diesel

2018 Ford F150 XLT twin turbo 4wd. Since the day I bought it. Nothing but problems with lurching jerking at stops. Clunking when truck is on AND OFF. We have video of it. Pushing gas pedal and truck hesitates before it jumps forward always the transmission been to every ford dealer in our area they refuse to help or say they DONT HEAR the knocking or feel lurching all lies we have had at least 3 close calls avoiding accidents and 2 days ago the truck would not stop the transmission skipped and I hit a deer. My bull bar absorbed most of the impact. The 10 speed transmission is the issue and no one wants to hear it but ford wants $10,000 for a new transmission after I paid $48000 for this truck and it’s been in the shop half the time.

NHTSA ODI 11673920

The contact owned a 2018 Ford F-150. The contact stated that while the contact's son was driving at 20 MPH, the contact's son noticed an unusual sound. The steering wheel did not turn in the intended direction. No warning lights illuminated. The contact stated the steering wheel was detached and loose. The vehicle crashed into a nearby tree. The contact's son did not sustain any injuries. In addition, the air bags did not deploy. The vehicle was towed to the insurance company for inspection. The vehicle was condemned as a total loss by the insurance company. A police report was filed; however, the information was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised that the vehicle needed to be inspected by the investigator. The failure mileage was unknown.

NHTSA ODI 11670580

The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at 45 MPH, he attempted to avoid a slowdown on the highway. While attempting to avoid the slowdown, the contact's husband crashed into a parked vehicle on the highway. The air bags did not deploy upon collision. Due to the failure, the contact's husband injured his sternum and was taken to the hospital by ambulance. The contact was treated for a broken sternum. A police report was filed. Due to the failure, the vehicle was initially towed to an independent mechanic before the contact had the vehicle towed to a local Ford dealer where it remained in their possession. The manufacturer was notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was 137,447.

NHTSA ODI 11663887

Was making a left hand turn cutting across traffic at a stop light. Transmission gears slipped causing me to lose power halfway thru a high speed intersection. Other vehicles had to hit curbs to avoid me. This is a common and well known problem with Ford 10R80 transmissions. Someone will eventually end up dying from these issues

NHTSA ODI 11657696

My [XXX] daughter and friend were driving our F150 lariat super crew cab 3.0 deisel which to our knowledge was in excellent condition. The driver behind her frantically pulled them over as the rear underneath of the truck was on fire. They immediately pulled over and within several minutes the entire truck burned to the ground. Luckily the girls were safe, although very shaken. There were no warning lights on the dash and the smoke was behind the truck. Had their not been a car behind them on the country highway, who knows what could have happened to the girls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11652419

Rear wheels locked up on highway causing a skid. Vehicle was on fire when came to a stop. Vehicle was towed to a repair shop where the entire rear axle assembly was replaced.

NHTSA ODI 11651257

While driving in manual mode on the road vehicle seemingly came out of gear and then slammed into a lower gear causing me to be slammed forward in my seat and nearly wrecked my vehicle, it then unprotected went to 1st then to 9the gear all while still in manual shift mode. Vehicle also dose not always fully engage park when P is illuminated.

NHTSA ODI 11650574

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The transmission independently downshifted into first gear. The vehicle was uncontrollable and crashed into the median. The contact stated the failure was persistent and had occurred several times. In addition, the contact stated that the vehicle sometimes jerked forward and hard-shifted. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall of the transmission, however, the contact did not receive updates regarding the repair. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 89,000.

NHTSA ODI 11647895

The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle with the air conditioner activated, condensation leaked inside the front passenger’s side of the vehicle from a faulty air conditioner drainage hose. The contact stated that the failure created a foul odor inside the cabin of the vehicle, causing the contact to become nauseous. The cause of the failure was not yet determined, and the manufacturer and local dealer were not notified of the failure. The failure mileage was 1,000.

NHTSA ODI 11628257

Transmission shifts very hard and sometimes does not stop when at stop signs. This is very dangerous. I have a two year old son and my truck almost got T-boned due to the transmission not shifting gears properly. I’ve had it to the ford dealership twice now with no solution. No lights on, no codes coming up. It has been doing this since I purchased the truck with 27,000 miles on it.

NHTSA ODI 11616087

On February 16, 2024, The vehicle (F150 XLT Super Crew) that was being driven was going approximately 40 miles ph when an other vehicle came out of a side street who had a traffic stop sign. There were two school buses blocking their view and my view of anyone coming out of the development. My vehicle hit head-on the other vehicle and I blacked out. No Airbag Driver side deployed, but the seat-belt tension-er fully pulled on me. I awoke with alarms going off and smoke in the cab and in the engine. Fire Department cut all wiring. I was taken out of the vehicle by Paramedics and taken to the hospital with fractured sternum and bruises. Police were on the seen and did a report with the other driver at fault. Insurance company proceeded to have the vehicle towed and inspected and totaled the vehicle. Did not have vehicle inspected by independent company that I know of. Police report stated no air bag deployment. Hospital report showed no air bag deployment. Issues a year earlier with engine replacement by dealership under manufacturer warranty due to engine failure. No other known issues appeared for the failure.

NHTSA ODI 11607117

THIS VEHICLE WOULD STOP. I LOST CONTROL HIT THE VECHICLE IN FRONT ME THAT STOP WITH NO LIGHTS ON.

NHTSA ODI 11598289

The contact owns a 2018 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle hydroplaned as the contact lost control of the vehicle. As the contact struggled to regain control of the vehicle, the rear of the vehicle crashed into the left of the highway retainer wall. As a result, the vehicle spun out across three lanes as the front end of the vehicle hit the right retainer wall. The air bags deployed upon impact; however, both the front driver and front passenger seat belts independently unclipped during the accident. The contact stated that once the vehicle came to a stop after hitting the second wall, both seat belts were unbuckled. Both vehicle occupants were taken to the hospital via an ambulance. The contact was treated for a concussion, pain in the left shoulder, and a torn LCL on the left knee. The passenger suffered a broken right hand, concussion, pain in the neck, and bruising on the torso. A police report was filed. The vehicle was towed from the scene to an independent mechanic where it remained in their possession. Both the dealer and the manufacturer were notified of the failure; the manufacturer gave the contact a case number. The manufacturer then referred the contact to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 118,000.

NHTSA ODI 11592238

While driving my truck along the highway on April 29, 2024, it spontaneously burst into flames. I pulled it over, and it was completely engulfed in flames and melted into a puddle of molten aluminum. In the last 18 month, this truck has spent over 45 days at the dealership with 10 separate repairs including transmission replacement, cylinder heads, oil leaks, all under 75,000 miles. The smoke and smell began under the back seat passenger floorboards, and within 45 seconds, was burning. I have pictures, video, witnesses, and police reports for corroboration. There was no accident, no impact, no nothing. It simply lit itself on fire.

NHTSA ODI 11586891

The contact owns a 2018 Ford F-150. The contact stated that the START/STOP feature intermittently failed to operate as needed. There was no warning light illuminated. The contact stated that while pulling out of a parking lot and entering traffic, another vehicle attempted to run a red light. The contact stated that the vehicle was unable to accelerate due to the failure with the START/STOP feature, and the other vehicle crashed into the contact's vehicle. The air bags deployed upon impact. No injuries were reported. A Police report was filed. The vehicle was towed to the residence after the crash. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11563606

The contact owned a 2018 Ford F-150. The contact stated while driving 35-40 MPH, an oncoming driver veered into his lane. The contact stated that he swerved to the left to avoid a head-on collision with the other driver. The vehicle drove off the road into the woods. The contact stated that all the airbags but the front driver's airbag deployed. The contact stated that he was able to exit the vehicle through to front passenger's side door. Police officers assisted the contact out of the wooded area. The contact sustained a laceration between the right eye and the ear, and a laceration on the chin. Additionally, the contact sustained severe pain on the left hip and ankle. The contact did not receive medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was in the process of being totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11562320

On the morning of September 14, 2023 I was involved in a front end collision. I am concerned there was no airbag deployment. I was traveling 40mph 1 sec prior and slammed on brakes before impacting another vehicle. Vehicle total loss. Vehicle started flashing hazards and displayed a message on the dashscreen- I believe it had the word "safety" in the message. I was the sole occupant. I am 2nd owner of truck, which had clean vehicle history and no prior collisions. I have dashcam footage from my vehicle; person in vehicle behind me also provided dashcam footage. This is too large to upload but can be provided on request.

NHTSA ODI 11544834

While driving vehicle was shifting rough (106,000 miles) took to dealership performed latest tSB now the truck slams into gear shutters All through the gears then when driving went from 10th gear to 1st gear at 70 miles an hour and almost blew up the whole truck. I went from having rough shifts to almost getting t-boned because the car lost all power when pulling out of a gas station I’ve still gotta pay for 3 more years on this truck and it’s gonna kill me first

NHTSA ODI 11542289

WHEN PUTTING INTO PARK THE VEHICLE WAS IN REVERSE. ATTEMPTED 2 TIMES TO PUT INTO PARK AND VEHICLE DIGITAL DASH SHOWED PARK BUT THE VEHICLE WAS ACTUALLY IN REVERSE. COULD NOT GET EMERGENCY BRAKE TO WORK DUE TO VEHICLE WAS IN REVERSE. MANUALLY PRESSED BRAKE PEDAL DOWN AND DROVE VEHICLE FORWARD AND AGAIN IT ROLLED FORWARD WITHOUT WARNING.

NHTSA ODI 11540968

engine caught fire while driving down sr-522

NHTSA ODI 11539916

The contact owns a 2018 Ford F-150. The contact stated that prior to the crash he had driven into some mud and the ABS and engine lights were illuminated. The contact stated that while driving in snow at approximately 40 mph, the accelerator pedal became stuck. The brake pedal was applied but failed to respond. The driver made a sharp U-turn into a patch of grass and crashed into a fence, hydroplaned, and crashed into a dumpster. The contact sustained injuries to his back and neck that required medical attention. The passenger sustained unknown injuries and received medical attention. A police report was filed. There were no reported fires. The air bags did not deploy. The vehicle was towed to a collision center. The insurance company evaluated the vehicle and towed it to another repair shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called the manufacturer who referred him to the dealer for diagnostic testing, but no additional assistance was provided. The failure mileage was approximately 83,465.

NHTSA ODI 11520216

The breaks have to be pushed too far down in order for truck to stop. I have had the breaks professionally bled and still… in order to come to a complete stop I have to put quite a bit of pressure for my truck to remain stopped at a red light. I hit a bicyclist crossing the road because my truck moved forward. There have been a few times I almost rolled into an intersection to oncoming traffic because I let my foot off the break just a hair but still applying a lot of pressure. This is VERY dangerous and can cause death. This needs to be looked at because I see a lot of people are having this problem or there have been recalls on other ford f150’s but my f150 didn’t have a recall for it. Please look into this for the sake of my life and my children’s and others.

NHTSA ODI 11505663

i WAS DRIVING AND SLID OFF THE ROAD AT A CORNER, WHEN I IMPACTED A TREE, THE AIRBAG DIDNT DEPLOY, ALTHOUGH THE VEHICLE IMMEDIATELY CALLED 911. CURERNTLY THE VEHICLE IS AT A CHEVY DEALER WAITING FOR INSURANCE TO FINALIZE PAPERWORK FOR A TOTAL LOSS. IT CAN BE INSPECTED IF REQUESTED. i CANNOT FIND SOMEONE TO LOOK AT THE FAILURE WITHOUT COST TO MYSELF. I FEEL THAT THE AIRBAG SHOULD HAVE DEPLOYED DUE TO THE FACT THAT THE BUMPER WAS SHOVED INTO THE ENGINE , AND THE FRONT OF THE VEHICLE WAS DESTROYED ON IMPACT. THE INSURANCE LOOKED AT VEHICLE, AND DID NOT FEEL THE AIRBAG DEPLOYMENT WAS WORTHY OF INVESTIGATING. THE POLICE DID NOT INSPECT ANYTHING. NO WARNING LAMPS OR SERVICE INDICATORS WERE LIT PRIOR TO IMPACT. I CONTACTED THE MANUFACTURER, AND THEY STATED ID HAVE TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC. THE INSURANCE REFUSED TO SEND THE VEHICLE TO FORD. i HAVE NECK STRAIN AND PAIN AFTER THE ACCIDENT, AND FEEL THAT HAD IT DEPLOYED, I WOULD BE IN MUCH BETTER SHAPE. IF THE AIRBAG DEPLOYMENT IS SET TOO HIGH FOR IMPACTS, THEN THEY ARE USELESS TO PREVENT INJURY.

NHTSA ODI 11502734

While driving 5mph 5 minutes after starting the truck, the truck caught on fire and burst into flames after stalling out.

NHTSA ODI 11485139

I put the truck in park and left it idle with the air conditioning on for a passenger got out to go do something for a few minutes and the truck just started have flames come out of it from the middle of the truck until the truck completely burned the fire started with the truck running and idling and the the truck was parked on gravel

NHTSA ODI 11479267