What 1,835 owners told NHTSA about the 2018 Ford F-150 Supercab Diesel

THE TAILGATE ON MY 2018 FORD F150 SPORADICALLY OPENS ON ITS OWN WHILE THE VEHICLE IS IN MOTION. IT HAS HAPPENED AT LEAST THREE SEPERATE TIMES WHILE PULLING A TRAILER CAUSING DAMAGE TO THE TAILGATE. I HAVE REPORTED IT TO MY FORD DEALER BUT HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM AT TIME OF COMPLAINT.

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I HAVE REACHED OUT TO THE DEALER SEVERAL TIMES TO BOOK AN APPOINTMENT FOR LAST TWO RECALLS. THE DEALER IS NOT ABLE TO PROVIDE A TIME SLOT THAT I CAN DROP MY TRUCK FOR RECALL REPAIRS. THE DEALER DOES NOT HAVE A BACK UP RENTAL CAR THAT I CAN LOAD DURING MY DROP OFF TIME AS I NEED TO COMMUTE TO WORK ABOUT 40 MILES AWAY EVERYDAY.

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TODAY, I SUBMIT THIS COMPLAINT FOR THE UNEXPECTED SHATTERING OF MY FORD F150 REAR GLASS WINDOW, AT NO FAULT OF MY OWN!! IUNOCCUPIED, THE VEHICLE, 2018 F150 ,WAS PARKED IN MY DRIVEWAY WHEN I NOTICED THE REAR WINDOW SHATTERED ON THE RIGHT AND LEFT SIDE OF THE GLASS. THE SLIDER REAR WINDOW WAS NOT SHATTERED AND NO OBJECT STUCK THE GLASS! FROM THE INTERIOR OF THE VEHICLE, THE REAR WINDOW APPEARED TO SEPARATE FROM THE ROOF SEAM AND SMALL PIECES OF GLASS LAY ON THE BED COVER. THE TOP CORNERS OF THE EXTERIOR GLASS WERE SHATTERED AND THE REAR GLASS APPEARED TO BUCKLED. APPROXIMATELY 1 HOURS EARLIER, I DROVE TO THE GAS STATION AND UPON MY RETURN PARKED THE VEHICLE IN MY RESIDENTIAL DRIVEWAY. THE REAR WINDOW WAS IN TACT AND THE WEATHER WAS WARM. APPROXIMATELY 30 MINUTES LATER I BEGAN WATERING FLOWERS IN THE BACKYARD AND MADE MY WAY TO THE FRONT YARD. THE SPLINTERED PIECES OF GLASS WERE NOTICED ON THE TRUCK BED COVER BEFORE THE ACTUAL SHATTERED GLASS PANEL. THIS TRUCK IS ONLY TWO YEARS OLD AND I AM SURPRISE THERE HAS NOT BEEN A RECALL. IT APPEARS THIS REAR WINDOW PROBLEM IS HEAVILY DOCUMENTED AND HAS BEEN PUTTING PEOPLE'S LIVES AT RISK FOR YEARS. DUE TO THIS DANGEROUS MANUFACTURING FLAW, MANY LIVES CONTINUE TO BE AT RISK! UNDER NO CIRCUMSTANCES SHOULD I HAVE TO PAY FOR THE GLASS REPAYMENT OR PAY A DEDUCTIBLE TO THE INSURANCE COMPANY. HOPEFULLY YOU WILL REVIEW ALL THE COMPLAINTS AND FORCE SOMEONE TO PUT THEIR CONSUMERS FIRST!! IN ADDITION, PHOTOS WERE TAKEN OF THE GLASS DAMAGE.THANKS FOR YOUR TIME AND CONSIDERATION IN THIS MATTER!

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TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE THE VEHICLE WAS PARKED, THE TAILGATE OPENED WITHOUT WARNING AND DAMAGED THE TRIM AND PAINT. THE VEHICLE WAS TAKEN TO PRINCE FREDERICK FORD (10 SOLOMONS ISLAND RD N, PRINCE FREDERICK, MD 20678, (410) 535-0900, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000.

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IN AUSTIN TX, MY FORD F-150 CAUGHT FIRE WHILE DRIVING ON I-35 FOR NO APPARENT REASON. I WAS ABLE TO EXIT THE VEHICLE QUICKLY BUT THE VEHICLE WAS A TOTAL LOSS. SCREENSHOTS OF THE VIDEOS ARE ATTACHED AND VIDEOS OF THE INCIDENT CAN BE SENT UPON REQUEST.

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TL* THE CONTACT OWNS A 2018 FORD 150. THE CONTACT MOM STATED THAT WHILE HER SON WAS ENTERING THE VEHICLE, HE NOTICED THE DOORS WOULD NOT CLOSE SECURELY. THE CONTACT SON HAD TO WAIT SEVERAL MINUTES TO WARM THE VEHICLE BEFORE HE WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO (BLUE RIDGE NORTH GEORGIA FORD LOCATED AT 7525 APPALACHIAN HWY, MINERAL BLUFF, GA 30559) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

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DOOR LATCH FREEZES. DOOR REMAINS UNLATCHED/OPEN WHEN FROZEN

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THE FRONT PASSENGER DOOR WILL NOT LOCK IN PLACE, RESULTING IN THE DOOR OPENING WHILE DRIVING OR SITTING STILL.

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WHEN THE TRUCK GETS COLD AROUND 30DEGREES, THE DRIVERS DOOR AND THE PASSENGER REAR DOORS WILL NOT LATCH OR STAY SHUT. BEEN TO THE FORD DEALER TWO TIMES TO FIX THE PROBLEM AND STILL IS A VERY BIG SAFETY ISSUE. THE DO'S WILL NOT REMAIN CLOSED. LUCKILY MY TRUCK WAS IN THE DRIVEWAY OF MY HOME WHEN THIS HAPPENED ALL 3 TIMES.

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DRIVERS DOOR WILL NOT LATCH IN COLD TEMPERATURES. HAPPENS PERIODICALLY WHEN VEHICLE IS STATIONARY OR IN MOTION.COULD POSSIBLY BE THE LATCH MECHANISM IN THE DOOR. SEEMS UNSAFE NOT KNOWING IF THE DOOR WILL STAY LATCHED OR NOT WHILE DRIVING.

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TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING 40-60 MPH THE LIFT GATE OPEN WITHOUT WARNING, ADDITIONALLY, WHILE THE VEHICLE WAS PARKED IN DRIVEWAY THE LIFT GATE AND WINDOWS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN OF GAITHERSBURG 901 N FREDERICK AVE, GAITHERSBURG, MD 20879 (301) 358-4443 WHERE DIAGNOSED THAT RODENTS DAMAGED THE SOY BASE WIRING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.

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FORD F-150 2018 SUPER CREW CAB 1ST WATER LEAK INSIDE OF OUR TRUCK CAB CREATED A MILDEW SMELL DUE TO WET CARPET PADDING AND CARPETS. WATER SATURATED ELECTRICAL WIRING UNDER THE DOOR SEAL PROTECTORS ON THE RIGHT-SIDE OF THE FRONT AND REAR DOORS. FIRST NOTICED A PROBLEM DRIVING AND APPLYING THE BRAKES WE HEARD A WATER SLOSHING SOUND ON THE RIGHT SIDE OF THE TRUCK. INDICATIONS OF WATER IN CAB AND SATURATED CARPET'S AND WIRING WENT UNNOTICED DUE TO WEATHER TECH FULL FLOOR MATS. WE CONTACTED FORD CORPORATION ONLINE AND THEY ADVISED FOR US TO TAKE IT INTO OUR DEALERSHIP TO BE ASSESSED. OUR DEALERSHIP MADE AN APPOINTMENT A WEEK OUT, SO OUR TRUCK SAT IN OUR GARAGE FOR AN ADDITIONAL WEEK. WE USED A SHOP VAC AND SUCKED OUT AS MUCH WATER AS WE COULD AND LEFT THE DOOR WINDOWS DOWN TO HELP DRY OUT THE INTERIOR. THE DEALERSHIP REMOVED AND REINSTALLED THE TRIM PANELS WITH SILICONE SEALANT ON BOTH DOORS ON THE RIGHT SIDE.

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THIS IS A CONTINUATION WITH COMPLAINT NUMBER 11307725 ALREADY FILED. FORD F-150 2018 SUPER CREW CAB 2ND DISCOVERY OF WATER LEAK IN CAB OF TRUCK WITH WET CARPET PADDING AND CARPETS AGAIN ONLY THIS TIME THE WATER LEAK WAS BEHIND THE BACK SEATS DOWN THE CAB WALL INTERIOR. CALLED OUR FORD DEALERSHIP BACK AND TOOK OUR TRUCK BACK IN FOR THEM TO ASSESS THIS 2ND WATER LEAK. OUR FORD DEALERSHIP ADVISED THAT THEY HAD TO REMOVE THE TRUCK BED TO FIND THIS WATER LEAK COMING IN FROM THE REAR CAB VENTS AND LOCKING TABS ON VENTS. THEY ALSO FOUND THE CARPET INSULATOR WAS BEHIND THE REAR VENTS WHICH CAUSED THE VENT SEAL TO WARP AND LEAK. THEY HAD TO REPLACE THE REAR VENTS COMPLETELY THEN THEY RETESTED FOR LEAKS AND FOUND NO LEAKS AT THAT TIME. THEY ALSO REPLACED THE TRUCK BED BOLTS AND HAD TO RESPRAY IN THE BED LINER OVER THE BOLTS.

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THE DOORS DO NOT LATCH WHEN IT IS 32 DEGREES F OR COLDER. IT HAS BEEN INTO THE DEALERSHIP FOR RECALL 18N03 ON JANUARY 22, 2020. ON 2-02-2020 THE LATCH FROZE AGAIN ALONG WITH ON 2-04-2020, THE VEHICLE IS NOT DRIVABLE. THE RECALL FIX DID WORK. THE DOOR WILL OPEN BUT WILL NOT LATCH. ONCE THE TEMPERATURE RISES, THEY WILL WORK AGAIN.

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ALL 4 DOORS HAVE MALFUNCTIONED. THEY DO NOT LATCH, OR STAY CLOSED. THIS HAS HAPPENED WHILE IN MOTION AND STATIONARY. TURNING, THE DOOR HAS OPENED AND THE BACK DOORS HAVE FROZEN AND NOT LATCHED. I HAVE VIDEO BUT THEY ARE TOO LARGE TO ATTACH. THIS TRUCK HAS BEEN AT THE DEALERSHIP 5 TIMES FOR THE SAME REPAIR, AND TO DATE THEY'VE HAD IT FOR 23 DAY. FEB 18 2019 DEC 11 2019 DEC 19 2019 JAN 7 2020 JAN 17 2020

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THE FIRST TWO MORNINGS AFTER IT SAT OUTSIDE IN TEMPERATURES IN THE TEENS THE DRIVERS DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD TO OPEN IT FROM THE INSIDE BY GETTING IN THROUGH THE PASSENGER SIDE. AFTER STARTING IT L COULD NOT GET THE DOOR TO SHUT UNTIL IT WARMED UP LATTER.

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REAR TAILGATE WILL COME OPEN BY ITS SELF WHILE DRIVING

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ALL FOUR DOORS ARE SUBJECT TO FREEZING. IT IS IN FOR THE SECOND TIME. A RECALL HAS ALREADY BEEN COMPLETED. THE PROBLEM IS THE DOOR WILL OPEN AND WILL NOT LATCH BACK CLOSED. THIS RESULTS IN HAVING TO DRIVE THE VEHICLE WITH THE DOOR UNLATCHED AND SWINGING OPEN FREELY. THIS IS A WIDESPREAD ISSUE THAT NEEDS SOME ATTENTION. THIS IS AN UNSAFE VEHICLE WHEN THE DOOR MUST BE HELD SHUT WHILE DRIVING

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PASSENGER DOOR LOCK FREEZES, DOOR WILL NOT SECURE. PASSENGER IS ENDANGERED.

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WHEN FREEZING TEMPERATURES DRIVERS DOOR DOESN'T LATCH PROPERLY

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THE DRIVER SIDE FRONT DOOR WILL NOT STAY LATCHED/ CLOSED.

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DOOR LATCHES FREEZE PROHIBITING ENTRY TO THE VEHICLE AND/OR PROHIBITING THE DOORS TO LATCH AND STAY CLOSED. PARTICULARLY DANGEROUS WHEN DRIVING AND YOU HAVE TO HOLD THE DOOR(S) CLOSED OR IF YOU DON'T KNOW THE DOOR IS FROZEN AND YOU'RE SURPRISED WHEN THE DOOR SWINGS OPEN IN TRAFFIC. FORD HAS PERFORMED TSB SERVICE SEVERAL TIMES AND IS NOW STATING THERE IS NOTHING MORE THEY CAN DO.

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I BOUGHT THIS CAR FROM THE DEALER KNOWING IT WAS INVOLVED IN A CAR CRASHED BUT STILL IS A CLEAN TITLE I HOPED THE BODY DAMAGE WAS REPAIRED TODAY I FOUND OUT THERE'S BODY OR FRAME DAMAGE BEHING THE DOOR WHEN I OPEN OR CLOSE IT IT MAKES A NOISE LIKE AN OLD RUSTY CAR,IT WAS STATIONARY WHEN I OPENED IT AND SAW THE DAMAGE

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THE LEFT REAR DOOR DOES NOT ALWAYS LATCH PROPERLY AND SOMETIMES WILL NOT UNLOCK. OCCASIONALLY THE REAR DOOR MUST BE SECURED BY TYING IT TO SOMETHING FROM THE INSIDE SO THAT IT DOES NOT FLY OPEN. IT HAS BEEN TO THE DEALER TWICE, TO HAVE THE MECHANISM REPLACED AND TO HAVE FORD'S DOOR SEALING RECALL COMPLETED. THE OTHER 3 DOORS WORK FINE.

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DRIVERS DOOR OPENED BACKING OUT OF MY DRIVEWAY. TRIED TO SHUT IT AND IT WOULD NOT SHUT. IT APPEARS THE TRUCK HAS THE FREEZE DOOR LATCH ISSUE THAT FORD HAS BEEN EXPERIENCING FOR THE PAST 4 YEARS. THE NHTSA SHOULD DEMAND A RECALL AND MAKE FORD FIX THE VEHICLES CORRECTLY. SO MANY PEOPLE ARE GETTING THE SERVICE PERFORMED AND IT IS NOT FIXING THE PROBLEM. IT IS DEFINITELY A SAFETY ISSUE WHEN YOU DOOR CAN FLY OPEN AT ANYTIME.

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