What 357 owners told NHTSA about the 2018 Ford Expedition

Suspected Safety Defect – Windshield Wiper System Effected Vehicle Information Vehicle 1 - 2018 Ford Expedition MAX Vehicle 2 - 2017 Ford F-350 SuperCrew 4x4 Description of Defect Both vehicles experienced the same windshield wiper failure. The wipers gradually slowed, became sluggish, and eventually stopped working during normal use. Available repair information and owner reports indicate the likely cause is corrosion and seizure of the wiper pivot shafts and linkage, which overloads the motor and leads to failure. Safety Hazard Loss of wiper function in rain or poor weather severely reduces visibility and creates a serious crash risk, leaving drivers unable to operate safely. Evidence of a Broader Pattern This issue appears widespread. Many Ford owners report similar symptoms, including slowing wipers, increased resistance, seized pivots, and complete failure requiring linkage replacement. Technicians commonly identify seized pivot shafts as the cause. Ford has issued recalls on other models for wiper-related defects, recognizing the safety risk of sudden failure. Request for Investigation Because two separate vehicles experienced the same failure, I request that NHTSA investigate whether corrosion-related seizure of wiper components in 2017–2018 Ford Expedition and Super Duty vehicles is a broader safety defect. If confirmed, I request an appropriate remedy, such as a recall or extended warranty. I can provide supporting documentation if needed.

NHTSA ODI 11748093

While driving on the interstate and merging to the next lane, my transmission shifted from 9th gear to 1st gear multiple times. My safety and others safety was put at risk due to the car suddenly slowing with no brake lights to indicate I would be slowing. During the incident, I lost approximately 5-10 miles per hour forward speed. The problem has not been looked at or replicated by a dealer at this time. This happened today, 7/2/2026. There have been no warning lamps or other symptoms to indicate a 9th gear to 1st gear change at highway speeds.

NHTSA ODI 11748084

Transmission stalled out in heavy traffic. We had our repair person check the vehicle and they confirmed there has been damage to the transmission due to this. It has not been inspected by police, manufacturer or insurance representatives. There were no warning lamps or messages.

NHTSA ODI 11747649

Engine light stays on along with manual light and charging system service now. Battery, alternator changed out, 3 mechanic repair shops can not find what is wrong. Vehicle bogs down and does not run right when the Manuel light comes one which is about 2 times a week.

NHTSA ODI 11747439

Ford performed Emission Recall 24E13 on my vehicle. The corporate software update bricked the Powertrain Control Module (PCM), rendering the vehicle completely inoperable 30 miles later. Ford corporate is refusing to repair the damage caused by their mandatory safety campaign, leaving me stranded. The vehicle was towed back to the dealership the recall was performed. They ran a full diagnostics and confirmed the PCM is bricked.

NHTSA ODI 11744538

We have and continue to experience severe transmission slipping in our 2018 expedition limited. It can create a dangerous loss of control situation when it slips severely or upshifts or downshifts rough.

NHTSA ODI 11743419

The trim moulding and roof rack.

NHTSA ODI 11743289

Odometer Fraud. The contact purchased a 2018 Ford Expedition. The vehicle was purchased through a dealer sale. It was discovered that there was a mileage discrepancy per a Carfax report. At the time of purchase per the title, the vehicle mileage was 56,562., However, the Carfax report stated that the mileage was 195, 253 on 3/2/26. The contact stated that the current approximate mileage was unknown.

NHTSA ODI 11739501

After Fords most recent recall for a PCM software update at the dealer the car immediately runs different and after full engine temperatures sounds like marbles or valve train issues including low rpm noise and transmission shutter between shifts. Dealer says there is no problem they can find and that I need new turbos. Very suspicious that after a PCM flash the car is now unable to drive. The car had NO issues prior to recall service and only has 70,000mi

NHTSA ODI 11738377

Transmission will randomly over shift or down shift when driving. When turning left I have had the transmission over shift from 2nd to 8th causing the car to bog down and could not accelerate in the intersection. I was almost hit from behind on one occasion and had hit on the side another time. I do not feel comfortable making turns without having a protected right away. Ford have changed the transmission, reset the programming for the transmission and ford technician said it needed to be replaced by again and Ford denied even though it was under warranty and just reset again. If reset it does go away for a bit but just event returns and only gets worse

NHTSA ODI 11736798

my car is a 2018 we bought it used in 2020 we had to had the transmission flushed and coils replaced . that didn't work . we had drum issues and gear slippage . now i. have to put a new transmission in the car

NHTSA ODI 11736669

Back up camera does not display or turn on. There has been no damage to the vehicle but radio which includes the back up camera do not turn on or function. This is a safety hazard for this car when backing up.

NHTSA ODI 11732741

The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine. The vehicle was taken to a dealer, where it was diagnosed with camshaft phaser and timing chain failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,540.

NHTSA ODI 11731887

The transmission was shifting into neutral while driving, causing hesitation with oncoming traffic approaching, at one point it actually shifted into park or reverse while driving in forward gear. We could easily been stalled or lost forward motion with the intent of thinking we were OK to proceed thru oncoming traffic, which would result in collision or accident, jeopardizing our safety or our grand children in car seats safety. The car was taken to Ford dealership and they said there were no codes on the autos computer and that the car would not reproduce the failure, however up on bringing the vehicle home it continued to slip into neutral while driving. The first failure started in October 2025 and was taken to the Ford dealer for repair in November 2025. I contacted Ford Regional Management and they gave me a case #CXH-07154008-P4F3D0 in February 25, 2026

NHTSA ODI 11731181

Vehicle experienced catastrophic timing system failure causing engine to jump time and stall at idle, creating a safety hazard due to risk of sudden loss of power. This is a repeat issue originally documented under warranty (2020) and again during recall/service program 21N03 (2021), where repair was declined as “not severe enough.” Recall 24E13 (software update intended to prevent timing chain failure) was completed in 2025, but failed to prevent this exact condition. Vehicle is now inoperable and unsafe. This raises concerns about the effectiveness of the recall remedy and prior service handling. We've also submitted a case to Ford: CXH07545978W9W1D2

NHTSA ODI 11729374

"Verified internal hydraulic cross leak due to CDF drum bushing movement. Transmission has delayed engagement in 4th, 5th, and 6th gears. This is a known manufacturing defect in the 10R80 transmission."

NHTSA ODI 11726870

I am writing to express concern regarding a significant engine issue with my 2018 Ford Expedition. At approximately 122,000 miles, the vehicle developed a cylinder 4 misfire accompanied by low compression, indicating an internal engine failure. This type of issue seems premature for a well-maintained vehicle and has resulted in major repair considerations, including potential engine replacement. Given Ford’s reputation for durability and reliability, I find this failure both unexpected and concerning. I have kept up with regular maintenance and did not anticipate facing a major engine issue at this mileage. I am requesting that Ford review this situation and consider a recall. I have seen and heard of a lot of folks having this same issue at such an early mileage

NHTSA ODI 11726007

The CDF drum is starting to fail and it will shift from a low gear to a high gear at certain speeds. It’s definitely not safe and is extremely expensive to repair.

NHTSA ODI 11726084

My 2018 Ford Expedition had an open recall for back up screens not working at all. I have a 2018 Ford Expedition Limited, purchased new for $72,000 in April 2018. The issues that have been repaired are endless however this one is a HUGE safety issue. It is a known issue and my VIN is not included in the recall. I called dealership and they will do a $285 “free” software fix as they did to the VIN included in recall: this is a known 2018 Ford Expedition recall and my VIN is not included but has the issue.

NHTSA ODI 11725633

The contact owns a 2018 Ford Expedition. The contact stated that while driving at 45 MPH, another vehicle drove through a stop sign, causing the contact to T-bone the other vehicle, causing damage to the front end of the vehicle. The contact stated that no air bags did not deploy in his vehicle. The contact stated that he sustained whiplash to the neck and upper back. No medical attention was required. The contact mentioned the vehicle was towed to a collision center. The contact stated that a police report was filed. The manufacturer was notified of the failure, and they informed him to take the vehicle to the dealership. The approximate failure mileage was 88,000.

NHTSA ODI 11724708

While driving at approximately 55 mph, the vehicle intermittently loses throttle response. Pressing the accelerator results in no increase in RPM or vehicle speed, even when the pedal is fully depressed. After 3–5 seconds, power suddenly returns. The issue consistently occurs after the vehicle has been driven for about 20 minutes and is at normal operating temperature. During some events, a “Powertrain Malfunction / Reduced Power” warning with a wrench indicator appears. The vehicle is equipped with the 10R80 10-speed automatic transmission. The failure occurs during steady highway cruising and creates a serious safety concern, as the vehicle will not accelerate when needed for merging or passing. A buzzing noise is heard during the loss of power, and engine RPM remains steady with no response to throttle input. This intermittent loss of power at highway speeds presents a significant safety risk.

NHTSA ODI 11721616

Front passenger DRL fail in lower 2/3 of LED strip. Im afraid other cars won't see me as well. No warnings on the inside dash display. A car flagged me down to tell me.

NHTSA ODI 11719657

The vehicle often feels like it is slipping when it is changing gears at lower speeds. When trying to accelerate quickly getting on the highway, it fails to increase speed. The gas pedal is pressed and the engine revs and it does not increase speed. This has happened more than once and has caused me to nearly be in accidents because I cannot enter the highway as I should. I took it to a dealer initially in 2023 and they repaired the transmission cooler. Was told it was operating as designed after that. Then in 2024 I took it in for the same issue and was told I needed an engine replacement. I paid for an entire engine replacement and was told the issue was fixed. I am now having the same issue and will be taking it back for a 3rd time. My local shop (not the dealer) told me it is the timing belt which is part of the engine. I feel unsafe in my vehicle and do not feel my $16,000 repair fixed the problem.

NHTSA ODI 11718934

My cam phasers failed. I had a 6 year, 72k mile warranty. All maintenance was done at the dealership at the correct time. The parts failed at 7 years, 75,600 miles. Had to replace the engine. Dealer wanted to charge me $19000. Found a local shop to do it with new Ford engine for $14000. The cam phasers are a known issue. There are hundreds of vehicles out there that have had the same problem.

NHTSA ODI 11715730

At approximately 100,500 miles, my 2018 Ford Expedition XLT 3.5L EcoBoost developed loud rattling noises consistent with cam phaser failure. Zeigler Ford confirmed the failed cam phasers on October 20, 2025. These phasers were previously replaced on the vehicle at 51,000 miles on February 10, 2022, at Al Piemonte Ford under the Customer Satisfaction Program 21N03. They used the old phasers HL3Z-6C525-CD which are known to be defective rather than the new updated phasers ML3Z-6C525. Cam phaser failure can cause engine misfires, loss of power, and potential engine damage, creating a serious safety risk, especially at highway speeds. This issue has been reported by multiple Ford Expedition owners, indicating it is not isolated. I request that NHTSA investigate whether this defect warrants a recall or expanded coverage for vehicles like mine that exceed CSP mileage limits. My vehicle has been properly maintained, and the failure is due to a known defect in the 3.5L EcoBoost cam.

NHTSA ODI 11709452