What 1,734 owners told NHTSA about the 2018 Ford Escape Gas

Request for NHTSA Investigation – 2018 Ford Escape 1.5L EcoBoost Coolant Intrusion Engine Defect ​Vehicle Information ​Year/Make/Model: 2018 Ford Escape ​Engine: 1.5L EcoBoost ​VIN: [XXX] ​I am submitting this complaint regarding a well-documented coolant intrusion defect affecting my vehicle’s 1.5L EcoBoost engine. The vehicle is experiencing coolant loss without any visible external leaks, and an authorized Ford dealership has confirmed that coolant is entering the engine, causing internal damage. ​The dealership noted that this matches the exact defect Ford has acknowledged in multiple Technical Service Bulletins (TSB 19-2375, TSB 20-2100, SSM 48106, SSM 48150) and Customer Satisfaction Program 21N12. However, I am told my specific VIN is excluded from coverage, leaving me financially responsible for a full engine replacement. ​This defect is a severe safety concern. It can cause sudden engine misfires, overheating, and a complete loss of power while driving, placing my family and other motorists at immediate risk. As a single mother rebuilding my life after leaving a domestic violence relationship, I cannot afford to pay thousands of dollars to fix an inherent, manufacturer-acknowledged design flaw. ​The high volume of consumer complaints proves this is a widespread manufacturing defect, not normal wear and tear. I respectfully request that the NHTSA investigate this further and require Ford to issue a full safety recall or extend coverage to all affected vehicles, regardless of VIN eligibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748094

The vehicle is experiencing severe engine malfunction due to a documented manufacturing defect: coolant intrusion into the engine cylinders (per Ford Technical Service Bulletin TSB 22-2134). An authorized Ford dealership service department at Shehy Ford, Midlothian, VA, has officially inspected the vehicle and confirmed this specific failure.This defect presents a severe and immediate safety hazard. While driving, the vehicle runs exceptionally rough, hesitates, and suffers from engine misfires. This causes a sudden loss of acceleration and vehicle power in active traffic, creating an imminent risk of a rear-end collision on high-speed roadways. Furthermore, the constant loss of engine coolant creates a severe risk of sudden engine overheating, cylinder head cracking, and catastrophic engine fire while the vehicle is in motion.The manufacturer is aware of this design defect via the certified class-action lawsuit Miller v. Ford Motor Co., but the dealership refused to offer goodwill assistance, quoting an exorbitant $17,000 for repair, forcing the vehicle to remain on the road in an unsafe, hazardous condition.

NHTSA ODI 11747531

The coolant is going into the cylinder or intake and exhaust causing the car to lose power and completely stal while on freeway. No warning, completely stal out.

NHTSA ODI 11746148

I have a vehicle whose refrigeration is going into the motor. It started with the check engine light came on notifying the third spark plug was damaged and showed the codes P0303, P04DB, P0316, P0339. Later a warning sign came on the dashboard with the phrase "ENGINE MALFUNCTION, SERVICE NOW". It had a recall almost immediately after it was acquired and was seen by the manufacturer about two years.

NHTSA ODI 11744892

I have not even had this car for a year spent 10,000 on it it had less than 100,000 miles sounded great no noises or engine lights first it was the canister purge valve issue even tho I got the oil changed and everything wen I first got this car I have a work car so I literally bearly drive this car then the transmission went out less than a year into owning it it needs rotors In the front n mind u I paid cash so I can’t even complain to them can’t believe there are no recalls on this model im literally starting a facebook group about this car just to see how many ppl had this problem so far every person that had problems with this model transmission went out or both had my 2010 Kia for 12 years this car is a 2018 this is ridiculous

NHTSA ODI 11740468

I was driving and all of a sudden a message popped up and said high engine temperature stop safely in the car just shut off immediately. The car would not drive anymore it shut off in traffic with no warning, which could have caused a terrible accident, because something about a heat sensor the car never ran hot the car has never overheated. I've never had any issues The car has always been serviced with no problems. I took the car to a mechanic certified mechanic that said there's a problem with the coolant leaking into the engine the same thing that I see other complaints about on this site there has to be something done about this. I've only had this car for a year this month April 2026 make it one year. I bought the car from Allan Turner Hyundai Pensacola Florida if Ford keeps getting complaints about the same issue why isn't it recalled in the engines being taken care of, now I am sitting here with the vehicle still trying to pay for it and the vehicle is messed up.

NHTSA ODI 11735227

Hello, I would like to file a safety complaint regarding my Ford Escape. Vehicle Information: VIN: [XXX] Make/Model: Ford Escape Year: 2018 Issue Description: While driving, my vehicle suddenly overheated. The temperature gauge moved from normal to hot within seconds, and a warning appeared to stop the vehicle immediately. This created a serious safety concern, as the failure was sudden and without warning. After inspection by a certified technician, I was informed that the engine is consuming coolant internally, and the coolant is being burned through the exhaust system. There is no visible external leak. The engine is now running rough and requires full engine replacement. I have learned that this is a known issue with Ford Escape engines, often referred to as “coolant intrusion.” Despite this being a widely reported defect, Ford has declined to provide any financial assistance. I have contacted Ford and opened a case (Case Number: XXX), but they confirmed this is not a recall and will not cover repairs. This issue creates a significant safety risk due to sudden engine overheating and potential engine failure while driving. I am requesting that this issue be investigated, as it appears to be a widespread defect affecting many Ford Escape vehicles. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11731899

While driving on a highway the RPMS in my 2018 Ford Escape with 88,600 miles went up high without me touching the gas because I was coasting downhill & then once I pushed the gas pedal to resume normal speed it shifted real hard into gear but would not move, it just kept coasting as cars were speeding up behind me going at least 55 MPH! I was finally able to pull over and once I put the car into park & tried to move it into a parking lot the car would not go into gear at all. The car was towed is currently at the Ford Dealer & they confirmed that the transmission needs to be replaced. The only time the warning sign/light came up on the dashboard was AFTER I tried for the last time to move the car into a safe parking area. Per the Ford service this apparently is a known issue with ford & the 6F35 transmissions & they are on back order for 4-6 weeks and Ford will not give me a loaner car.

NHTSA ODI 11721666

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was started, the check engine warning light illuminated and remained illuminated. The contact stated that after refueling and starting the vehicle, the warning light illuminated, and the vehicle failed to restart immediately. The vehicle restarted after three attempts. The failure reoccurred on three occasions. The vehicle was taken to a dealer, where it was diagnosed and determined that there was a stuck cannister purge valve, and the fuel sensor system needed to be replaced. The vehicle was not repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 108,500.

NHTSA ODI 11721364

My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it. It is constantly overheating. The most recent time I was driving my son to school my exhaust was smoking really bad and everything seemed to be ruining smoothly the day before when I drove it the auto shop I have been taking it to they had spent 2 weeks researching what was wrong with it they told me I needed my whole engine replaced. Im a single mom amd I need answers.. I look up my Vin in the recalls and its stating 0 results but that cant be possible if I have had been same issue as others my eco start and stop dont work and my passager in the front cant roll window down

NHTSA ODI 11720593

I was driving on the highway, and there was an abrupt loss of drive and failure of the car. The transmission failed suddenly when I was traveling at highway speed, and there was no prior warning. This nearly caused an accident with the cars behind me, but I managed to get off the road into the shoulder. This is a safety concern, since there were no prior signs at all of this happening. The transmission failure was immediate. I purchased the car new, and I'm the only owner. I kept up well with maintenance, even doing the oil changes prior to the oil light coming on. I spoke to several Ford dealers, including the Ford dealer I purchased my car in 2018. He admitted that the transmission in this make and model needs often replacement. The miles on my car is approximately 116,000.

NHTSA ODI 11720539

coolant loss with no visible external leak, a sweet smell from the exhaust, and bubbling or gurgling in the coolant reservoir after startup. There is a KNOWN issue ongoing regarding customer satisfaction program 21N12

NHTSA ODI 11698491

CEL is on -- hard time getting vehicle to start up after getting gas - once is running has a "shake to it" for a few seconds then stables Would this be a potential cover? March 30, 2018 NHTSA CAMPAIGN NUMBER: 10137114 COMPONENT: FUEL SYSTEM, GASOLINE NHTSA ID Number: 10137114 Manufacturer Communication Number: SSM 47203 Components: FUEL SYSTEM, GASOLINE

NHTSA ODI 11698023

Coolant leak into the engine causing engine failure. This is a known problem with the 1.5 turbo engine in this model vehicle. Automobile is now undriveable and entire engine must be replaced.

NHTSA ODI 11693044

FORD DESIGN FLAW IN 1.5 ECOBOOST ENGINE IN A 2018 ESCAPE WITH 91K MILES CAUSING WATER INTRUSION INTO CYLINDER WHICH CAUSES ENGINE TO RUN DANGEROUSLY BAD. FORD KNEW OF DESIGN FLAW BUT NEGLECTED ISSUE RECALL BUT DID ISSUE CSP 21N12 FORD WILL NOT ASSIST BECAUSE OF ENDING PROGRAM IN LATE 2022.

NHTSA ODI 11688428

My 2018 Ford Escape 1.5L Ecoboost experience rough starts for about a week. Then on the highway the engine temperature gage shot all the way to hot, the check engine light began flashing, and the vehicle started rumbling. We parked and had the vehicle towed. The mechanic diagnosed the problem as coolant intrusion into the cylinder. It has cracked the engine block. This issue is known to be a problem by Ford. The dealership mechanic knew what the problem just from the make, model, and year. Ford released a letter to all dealerships to attempt a computer repair in 2022, apparently to buy time as they knew there were going to be issues as these vehicles aged. The letter suggests that Ford and the Dealers are to contact anyone who purchased these vehicles. We were not contacted. We have contacted Ford and their customer service representatives say that Ford has a Customer Satisfaction Program, 21N12, in place to fix these vehicles, but it "is not attached to our VIN" and there is nothing they can do. When you ask for a supervisor, they call from a Toll Free Number after 8:00pm and tell you the same thing. "That program isn't attached to your VIN" and there is nothing they can do about it.

NHTSA ODI 11687744

We started to notice a rough idle when starting the vehicle, the check engine light came on. The rough idle continued to get worse. We took it to a Certified Mechanic to have it inspected. Based upon the check engine status, they did further diagnosis through various tests. They determined that the coolant appeared to be seeping into the #1 cylinder. They checked the Ford website for any recalls and found a TSB ( Technical Service Bulletin} # 19-2346 regarding the 2.0L Eco-Boost engine. Ford's TSP says to replace the engine block, but does not indicate at who's expense. If this is defective and Ford knows, the consumer should not be responsible to pay for this major expense. What do we do? Within the ;next couple weeks we plan to take the car into a Ford Dealership to do their own diagnosis.

NHTSA ODI 11686010

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact stated that after twenty-five minutes of turning off and restarting the vehicle several times, the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and transferred the contact the NHTSA Hotline to report the failure. The failure mileage was 89,000.

NHTSA ODI 11678587

Frequently (not all the time) the motor would shake after filling with the gas in tank when I start the engine and it stops pumping. So It needs to be turned back on and have to use the gas pedal to keep it running during neutral mode. Something is not right. It has to do with fuel pump system issue and engine light would be on when the problem comes.

NHTSA ODI 11676044

I purchased this 2018 Ford Escape in August 2022 from Richmond Ford. Within 2 days to a week I noticed fault indicators stating check engine, failed Auto stop and start malfunctioning. I immediately reported this issue. Richmond Ford put me in a loaner for approximately 2 months to only remedy the problem with a new battery. This has happened for 3 years. I’ve had 4 batteries replaced even recently after having Extreme high heat engine failure fault while in traffic with my grand children in the car and had to be towed. My engine has faulted several times and always shuts down in the middle of traffic. This issue could have killed me and my grand children and other vehicles. Richmond Ford kept replacing the battery and charging me for other things. The technician and General Manager has claimed it’s nothing wrong but kept replacing the batteries. 4 times. My life and my grandchildren have been in danger several times while driving on the highway and local streets. Today Richmond Ford says it’s that I need a new engine because Antifreeze has intruded into the engine blowing head gaskets, mind you it was just there on June 23 of 2025 or so for engine malfunction fault extreme high temp no antifreeze and the only band aid that was offered was yet another new battery. Then today I was advised that it will cost $14,000.00 plus to replace my engine. There is definitely a problem and should recall this model 2018 Ford Escape SEL because the manufacturer has fixed the notification system and or the Faults to not warn owners of major engine failures which cost thousands to repair and is always covered up by replacing the battery. Please add this make and model to the recent recall. Thank You

NHTSA ODI 11673495

The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.

NHTSA ODI 11667458

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.

NHTSA ODI 11666307

The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the vehicle was shuddering and shaking abnormally. The check engine waning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the EVAP purge valve needed to be replaced. The vehicle was repaired but the failure reoccurred two days later. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.

NHTSA ODI 11665835

Faulty purge valve control valve. Which is a common issue with the 2018 Ford Escape and there is an active recall for this issue. However my car was not included and I’m experiencing this issue.

NHTSA ODI 11662084

My coolant is leaking into the motor. Shop gave me a quote for a whole new engine. I’ve seen so many posts on forums and many friends who own the same car having the same problem. Please please make Ford issue a recall as this is my only vehicle and I got it hoping to finally not have to worry about car problems for a while. It’s been 2 months since I bought it.

NHTSA ODI 11659414