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What 152 owners told NHTSA about the 2018 Chrysler 300c

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (152)Crash / fire / injury (6)Electrical system (68)Transmission & drivetrain (17)Airbags (14)Lights (8)Body & structure (7)Visibility & wipers (7)Backup camera & sensors (6)Engine (5)Brakes (3)Equipment (3)

3 of 152 complaints match · Airbags · crash/fire/injury only · clear filters

May 23, 2019AirbagsCrash1 injury

TL* THE CONTACT OWNED A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VEHICLE IN FRONT CRASHED INTO A STATIONARY VEHICLE, CAUSING THE CONTACT'S 'VEHICLE TO STOP ABRUPTLY AND WAS REAR ENDED BY THE VEHICLE BEHIND. AS A RESULT, THE VEHICLE THEN CRASHED INTO BOTH CRASHED VEHICLES IN FRONT. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE CLEAR LAKE CHRYSLER JEEP DODGE RAM (281-310-836, LOCATED AT 15711 GULF FWY, WEBSTER, TX 77598) AND WAS TOLD TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT DO ANYTHING. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT AUDIO ATTACHED. NO VIN AVAILABLE.*JB

NHTSA ODI 11209555

Nov 20, 2018AirbagsCrash1 injury

TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB

NHTSA ODI 11152893

Nov 19, 2018AirbagsCrash2 injuries

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB

NHTSA ODI 11152541

Working with the data? Download all 152 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Chrysler 300c verdict →