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What 152 owners told NHTSA about the 2018 Chrysler 300

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (152)Crash / fire / injury (6)Electrical system (68)Transmission & drivetrain (17)Airbags (14)Lights (8)Body & structure (7)Visibility & wipers (7)Backup camera & sensors (6)Engine (5)Brakes (3)Equipment (3)

7 of 152 complaints match · Visibility & wipers · clear filters

Jun 19, 2023Electrical systemAirbagsVisibility & wipers

Windshield seams unhinged, the interior panels buckled and unhinged obstructing airbags, and wiper dispenser malfunctions causing poor visibility while driving. I’ve experienced every disappointment and near dangers of uconnect to having the system replaced with the same brand to no avail. I have date stamped pictures depicting the unsafe issues. I even went back to the dealership of purchase to get answers. They confirmed having knowledge of all issues I mentioned but they have done nothing to repair, replace, or provide suggestions.

NHTSA ODI 11527745

Jan 27, 2023Visibility & wipersEquipment

The contact owns a 2018 Chrysler 300. The contact stated that the infotainment display screen and defroster control was inoperable. The vehicle was diagnosed, and it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

NHTSA ODI 11504012

Sep 22, 2021Visibility & wipersBody & structure

The contact owns 2018 Chrysler 300. The contact stated that the inside door panel detached from the door frame. Additionally, the defroster failed to defrost the windshield. The vehicle was taken to the local dealer where it was diagnosed that the door panel needed to be replaced. The defroster was working as designed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The approximate failure mileage was 57,300.

NHTSA ODI 11433946

Sep 5, 2021Electrical systemVisibility & wipers

The sunroof is leaking and water has ran into the radio causing the touchscreen to start going crazy and can not operate a lot of the functions it does. It ended up turning on defrost and fogging up the windshield and I ran into oncoming traffic. I have brought this to my dealer on multiple occasions and they will not repair said the car is out of warranty.it will also call people on the phone And trying to hang up have taken my eyes off the road and have had several close calls with it doing this.

NHTSA ODI 11431822

Nov 29, 2020Visibility & wipers

WINDSHIELD WIPERS TURN ON AND ONE SWIPE OF THE WINDSHIELD WHEN TURN SIGNAL APPLIED, THIS ISSUE IS DISTRACTING AND DANGEROUS WHEN MAKING A TURN, WHEN YOU DON'T EXPECT THEM TO COME ON.

NHTSA ODI 11376966

Nov 11, 2019Visibility & wipers

WAS DRIVING DOWN US HIGHWAY 19 AROUND 5:30PM 78 OUT AND I HEARD THIS LOUD BANG LIKE A SHOTGUN WENT OFF IN MY CAR. I THOUGHT SOMEONE HIT ME FROM THE REAR AND GLASS WAS EVERYWHERE. PULLED OVER AND TO FIND OUT MY PANORAMIC SUNROOF EXPLODED. THE SUNROOF WAS NOT OPEN. TOOK IT TO DODGE AND THEY SAID THAT THEY CAN'T DO NOTHING THAT I HAVE TO GO TO THREW MY INSURANCE COMPANY. CALLED DODGE DIRECT AND THEY SAID THE SAME THING. LOOKED ONLINE AND NOTICED A LOT OF THESE ARE HAVING PROBLEMS EVEN JEEPS CHRYSLER 300, NISSAN,MERCEDES. CAN'T BELIEVE THEY WOULD NOT FIX IT UNDER WARRANTY. KNOWING THIS ISSUE IS GETTING BIGGER.

NHTSA ODI 11279431

Aug 21, 2019Visibility & wipers

WINDSHIELD WIPERS STARTED COMING ON WHILE USING THE TURN SIGNAL AT NIGHT WHILE DRIVING HOME. THE VERY NEXT MORNING STARTED THE CAR AND THE WINDSHIELD WIPERS WOULD NOT TURN OFF. HAD TO PULL THE FUSE TO STOP.

NHTSA ODI 11245432

Working with the data? Download all 152 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Chrysler 300 verdict →