Apr 26, 2019Electrical systemSpeed controlBrakes
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
NHTSA ODI 11203993
Sep 20, 2018BrakesBackup camera & sensorsCrash1 injury
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CAIR35003857. THE APPROXIMATE FAILURE MILEAGE WAS 290.
NHTSA ODI 11130300
Aug 15, 2018Transmission & drivetrainBrakes
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHEN THE CONTACT PLACED THE VEHICLE IN DRIVE GEAR, IT ROLLED BACKWARDS WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, 254-773-4556) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER STATED THAT THE VEHICLE WAS NEW; THEREFORE, THE TRANSMISSION COULD NOT BE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE TRANSMISSION BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,400.
NHTSA ODI 11120136