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What 14 owners told NHTSA about the 2018 Buick Regal Tourx

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (14)Engine (4)Brakes (3)Electrical system (3)Backup camera & sensors (2)Transmission & drivetrain (2)Body & structure (1)Lane Departure (1)Wheels (1)

3 of 14 complaints match · Electrical system · clear filters

Feb 14, 2024Electrical system

Shift to park message in DIC along with audible warning, even though car in park. Will not allow you to lock car, will run down battery. Have to play with shifter to stop. Eventually couldn't get it to stop. Per dealer "Possible intermittent failure of the park switch in transmission shift control. Need to replace transmission shift control assembly." Car out of warranty, cost was $726.21. Dealer said this was an updated part.

NHTSA ODI 11571801

Aug 24, 2021Electrical systemBackup camera & sensors

The backup grid randomly disappears on the rear view camera when the vehicle is in reverse. This happens at least 1-2 times every trip, and sometimes as often as every other time I put the transmission in reverse.

NHTSA ODI 11430327

Sep 22, 2020Electrical system

WHEN AUTO START/STOP TURNS ON THE AUX PUMP THAT PUMPS COOLANT INTO THE CABIN TO CONTINUE TO HEAT MAKES THE MOST ANNOYING SOUND IN THE WORLD. GM STATES THAT IT'S NORMAL BUT, UNDER NORMAL OPERATION YOU CAN BARELY HEAR THE PUMP. WHEN IT MALFUNCTIONS YOU CAN HEAR IT DOWN THE BLOCK. BUT SURE, THAT'S NORMAL, OF COURSE IT IS. THAT'S WHY THEY CHANGED THE DESIGN OF THE AUX PUMP FOR 2020 BUT WON'T ADMIT FAULT. GM REFUSING TO CHANGE THE AUX PUMP, I HAD TO BUY IT AND DO THE WORK MYSELF. BUICK WARRANTY IS USELESS.

NHTSA ODI 11360404

Working with the data? Download all 14 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2018 Buick Regal Tourx verdict →