What 78 owners told NHTSA about the 2018 BMW 5 Series Gt

Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.

NHTSA ODI 11595827

When i have a passenger in the car I will intermittantly get the warning "Passenger restraint system malfunction" which will turn off the air bag to the passenger side when driving even when there is a passenger in the car. From forums it sounds like there is a pressure pad in the seat that is a very common malfunction for BMW. This seems like a pretty critical part to ensure the airbags are operational when a passenger is in the car, and feel it should not be as common a problem as it seems to be.

NHTSA ODI 11591952

Passenger Restraint System Malfunction keeps coming on. I have not done any modifications to the car, it comes on during the morning when maybe the weather is a little damp. Has happened twice in a month.

NHTSA ODI 11591199

My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.

NHTSA ODI 11586947

Passenger seat restraint malfunction error code. Code will show fault when no one is in the passenger seat and if the person is light enough in weight, it will also pop up. The issue means that the air bag will not deploy when there is someone in the seat. A HUGE safety concern and online search shows that this is a very common problem with BMW’s. BMW needs to issue a recall for this and fix the issue. Please note that the date the incident occurred below is an approximation and the code has been continuing since the first code came up.

NHTSA ODI 11586573

Passenger restraint system malfunction cause by faulty sensors that are not covered by warranties.

NHTSA ODI 11584457

It appears that the dealer has disabled my passenger side air bag system. The car is available for inspection. The safety of any front passenger is at risk as the system has been disabled by the dealer after a 'vehicle check' that occurred during routine maintenance. The problem (airbag system disabled) has been confirmed by the same BMW dealer that performed the service. The vehicle has not had additional inspections. Prior to this problem, an alert/message would indicate the passenger would need to buckle up. Never was a passenger in the seat, I would move the groceries, backpack, water bottle, etc to the floor and message would dismiss itself. This message to buckle up has been appearing since the car was purchased as a certified BMW from a BMW dealer. Recently, I took my car into the BMW dealer that I typically go for scheduled, routine maintenance. The maintenance consisted of an oil change, oil filter change, air filter change, and vehicle check. When I started the car after picking it up, a chime sounded and a warning message was displayed that says "Passenger restraint system malfunction: Contact BMW Carefully drive to the closest service center. Passenger restraint system is limited. Increased risk of injury in case of a collision. Continue wearing safety belt." Additionally, a red air bad light is displayed on the dash board instrument cluster. Every time the car is started the chime sounds and these message is displayed. Dealer is requesting 2,000-2,500 to replace a part - meanwhile system was dealer disabled. Please note this issue has occurred in the past with BMW SRS systems, and a recall resolved the issue.

NHTSA ODI 11576746

Passenger Restraint system malfunction warning keeps appearing. This car has never been in an accident or had any moisture, spills etc. that would cause that to happen. I'm reporting it as an issue due to the many complaints by BMW customers with the same issue. BMW charges $2500 to fix for this very common problem.

NHTSA ODI 11576351

My passenger restraint system randomly faults. Problem with passenger seat mat. Many BMW owners have reported the issue. Should be recalled by BMW.

NHTSA ODI 11575506

I continually get the message 'passenger restraint system malfunction' Was meant to be repaired under warranty in 2022, it came back, but problem persisted intermittently since.

NHTSA ODI 11574500

Digital display cluster suddenly started flickering and had a shifting image moving incorrectly to the left. It made reading the electronic speedometer and other gauges impossible and highly unsafe while driving on highway. There was no way to safely determine speed or vehicle. The display did not recover after parking the car and restarting engine.

NHTSA ODI 11573475

The vehicle throws a “passenger restraint system malfunction” every 5 minutes while driving. Based on discussions on bmw forums, this is a common issue among several models of BMW. The issue seems to be caused by loose wires/sensors beneath a he passenger seat.

NHTSA ODI 11565256

The passenger seat is a mess. There are two issues that repeatedly happen on this car. One - there is false passenger seatbelt warning and two their is a passenger restraint system malfunction message. I took this to the BMW dealership and they said it requires a sensor mat replacement that costs over $2000. I looked it up online and found many people have had the exact same issue with this car.

NHTSA ODI 11563427

245/35 R20 Dunlop Sport Maxx GT Found tires to be bulging out on sidewalls. Service center confirmed that both front tires were separating and are unsafe to drive on. Susceptible to blow outs. Rear tires have not been inspected as of yet.

NHTSA ODI 11562788

I took my car to pacific bmw in Glendale California on July 21 2023. It was getting a battery replacement under warranty. I recieved my car back November 16 2023. After 4 months of waiting and being Discriminated against, my car only got 3 out of 6 battery modules replaced. It's a safety hazard to mix new and used lithium batteries. Warranty covered me for all 6 modules to be changed but the dealership deliberately only fixed 3. After being advised to change them all.also they charged me for parts covered under warranty. I took my car in because I would get 4-6 miles on a full charge. Pacific gave it back to me with 9 miles on a full charge. It should be at least 18. I do not feel safe in my own car. Yes I have attached proof.

NHTSA ODI 11558862

I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.

NHTSA ODI 11546552

My car has around 74k miles on it. I had the following service request warning present itself this last week, 'Passenger restraint system malfunction:' on my drive into work in the morning. At first I dismissed the message and closed it to see if it would clear itself. It did not clear. It came back up a couple of minutes later. This time I left it alone. It proceeded to close itself and reopen every minute or so for about 10-15 minutes. Then it turned off and didn't come back on until I started my car later in the day and again the following morning. After taking it into the BMW dealer, the warning light was able to be replicated by the dealer and they've told me it is the seat mat (occupancy sensor) that was faulty. No outside influence appears to be at fault for the failure. Just that the part went bad. This is the diagnostic message given: CHECK CONTROL MESSAGE PRESENT FOR PASSENGER RESTRAINT MALFUNCTION. PERFORMED VEHICLE TEST, FAULTS PRESENT REGARDING PASSENGER FRONT SEAT OCCUPANCY DETECTION. PERFORMED TEST PLAN AND INDCATED PASSENGER SEAT OCCUPANCY DETECTION IS FAULTY. RECOMMEND REPLACING PASSENGER SEAT OCCUPANCY DETECTION. According to the dealer, if this if not fixed the airbag and/or seatbelt won't perform in the event of an accident. This appears to be a very common issue for BMW and similar to a 2017 BMW Technical Service Bulletin MC-10146769-9999. There was no warning of this issue prior to receiving the error message. There has been no opportunity for moisture to compromise the sensor (via window, sunroof or drinks spilled). Nor has any cellphone been stored on the passenger seat as I've read of some reasons provided to other Owners with the same error message. This seems to be an ongoing issue with this part for some time and it would seem to be an important issue for BMW to resolve in their design for the safety of the user.

NHTSA ODI 11542421

Passenger restraint system warning is appearing frequently. The dealer service department said the front passenger seat mat needs to be replaced due to faulty front passenger seat occupancy detection. This is a known and common problem impacting front passenger seats but bmw is not recalling even though it impacts air bag deployment. The cost of the repair is estimated to be $2030 at Roadshow BMW in Cordova, TN.

NHTSA ODI 11539754

BMW has had known issues with its passenger seat safety sensors failing. These are expensive repairs exceeding $2,000+ and happen frequently with the 2018 - 2020 BMW 5 Series. My 2018 BMW 530e has had this sensor fail with regular usage. There hasn't been an abnormal exposure to moisture (I live in Utah, a very dry climate) and so the vulnerability of this technology and the cost associated with it's upkeep and it's necessity for basic safety, means BMW should own up to ensuring that this has better and more reliable craftsmanship.

NHTSA ODI 11537627

There is a sensor that has malfunctioned under the passenger seat. This passenger restraint sensor is meant to detect a person in the seat so the airbag can deploy. The problem is that I’m Oder to fix this send the cost is over $2,000. It’s not concerned by BMW although it’s part of their safety design.

NHTSA ODI 11532317

Passenger restraint warning light continues to illuminate intermittently after services were performed to remedy. Dealer diagnosis showed the seat module had moisture. Dried out. Worked ok for a few months then reoccurred. Next mechanic diagnosed faulty CIS seat box. Replaced the module. Worked ok for a few months then reoccurred.

NHTSA ODI 11531783

I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car

NHTSA ODI 11529860

I get the message “Passanger Restraint System Failure” at random times.

NHTSA ODI 11524031

The seat occupancy sensor malfunctioned. The technician said the computer showed it had moisture that caused the problem. I had the sensor replaced and the repair shop siad there was no sign of moisture contamination. I took pictures of the seat cushion allow with the imbedded sensor and there is no sign of moisture. I feel the sensor was defective and BMW should have been responsible for the replacement but they use the excuse that moisture caused the problem.

NHTSA ODI 11519021

KLE MODULE FAILURE - Causing short on EV Hard Wires Wall Charger. Module Burned out on vehicle, which could cause fire and electrical problems. This failure also causes problems with emissions issues as this is a Hybrid Vehicle. BMW has has several issues with this and advising that it is not a covered part in the 2018 module, but has been covered and repaired in 2019 + Vehicles.

NHTSA ODI 11516933