What 194 owners told NHTSA about the 2017 Volkswagen Golf R

Breaks are not fuctioning well Engine is not fuctioning well

NHTSA ODI 11531806

I was driving down the highway and had power issues, pulled over once and saw nothing, drove another 15-20 miles, pulled over again, and had fuel pouring out behind the rear passenger wheel, at which point I turned off the car. I had car towed to a VW dealership and they said nothing is wrong with the car, and that there's no diagnosis. Also called VW of America and had a regional representative say they had to trust the dealer that the car is okay, and that we should keep driving the car. However, VW has released an extended warranty notice for the fuel tank suction jet pump on this car, policy VWP-22-12, and released a safety recall (20Y6) for the 2016 GTI for a very similar issue and concern for leaking fuel starting a fire. Despite this, the VW dealership is very unwilling to try and diagnose this fuel issue even with the warranty notice, and VW of America seems okay with this. Both have told me to continue driving the car as is.

NHTSA ODI 11530737

Vehicle is spitting fuel back out when refilling. After driving and the system becomes pressurized it leaks fuel out in significant amounts when attempting to refuel.

NHTSA ODI 11529296

There is a significant fuel leak from the EVAP canister, spilling gallons of fuel even with the vehicle turned off.

NHTSA ODI 11526428

Found vehicle was leaking gas from the passenger rear wheel well throught the liner. Had it inspected by a coworker for the issue and we deemed it was the charcoal canister at first. I ordered a new one and replaced it but concern persisted. Spoke with a former vw technician who got into contact with current technicians who stated to replace the gas tank. Had it inspected at a different location and they found the new charcoal canister, vent valve and purge valve filled with fuel and that they would need to replace them and rediagnose to find if it is one of the valves or a different issue. Decided to see online if others were having the same issue and found that others with the mark 7 golf gti (17)are having the same issues (that a recall was put out for the 2015-16 gtis). This happening is a hazard due to a possible thermal event. The vehicle is at higher risk to catch fire due to this. My vehicle is readily available to be inspected

NHTSA ODI 11519371

There is a problem with the fuel system in the tank region that effects the PCV valve, Charcoal cylinder and fuel tank cause a build up of pressure in the system that causes the vehicle to leak gas vapor and not be able to fill with fuel. There was a similiar issues with the 2015/2016 models and the PCV valve. The vapor build up is extremely dangerous as it could ingnite causing boldily harm or even death.

NHTSA ODI 11512060

Car will stutter and stall. Usually after multiple short trips (5 stops and starts) in a short period of time (2 hours). 1 min/1000 gauge is fluttering around 0.75 on gauge when stopped. When car stalls it can be when pulling out at a stop sign. It will stall when gas is applied and then I need to coast around a corner. Occasionally the car will stall out when driving between 20 and 30 miles per hour. When this happens it is extremely dangerous because I am driving in traffic and need to pull over to the side of the road. I had this problem fixed at the dealership once before in 2021 and it cost $559.08 then. I was told at the time that gas sometimes has sediment in it and I should not get gas at grocery store pumps where the price is lower. I should stick to better gas stations. I now am getting my gas at the same two better places all the time hoping that the problem wouldn’t happen again. The problem started two weeks ago and is following the same pattern. I scheduled a service appointment again for them to check my car but it never displays any codes and it is difficult for them to recreate the stalling. My car is almost at 85,000 miles when my warranty runs out.

NHTSA ODI 11502182

My car started sputtering randomly while I was driving and loosing power. Then when I tried to gas up my car, the car wouldn’t accept the gas. When I got home, gas started overflowing out of the tank all into my garage. It also soaked the whole wheel well with gas. There was no check engine line that came on. There is a current recall for this same issue which VW said is a suction pump problem on other GTI’s but not my car. There are tons of over videos on Facebook/YouTube of the exact same thing happening to them. I had the problem fixed at the dealer but it cost 3500 dollars. I still have all the receipts from the repair cost and I would like to be reimbursed since they expanded the recall but my car hasn’t received this recall even though it is the exact same issue.

NHTSA ODI 11493720

The car start leaking gas, when you try to put gas won’t take any gas, the car was spitting gas from the pipe where you put the gas

NHTSA ODI 11492055

The fuel tank check valve is stuck closed. Gas backs up in the fuel tank neck and spills onto the ground. The auto cannot be refueled and is now covered in flammable material. Fuel may also be leaking from the EVAP canister in the passenger real wheel well.

NHTSA ODI 11485522

The fuel suction pump failed. This is the same 20Y6 recall from the 2015-16. Symptoms are engine shuddering, and abruptly stalling. Gasoline leaking from the rear passenger wheel area.

NHTSA ODI 11485047

Fuel will not fill. EVAP system to fail. Car stalls after trying to fill with gas.

NHTSA ODI 11484535

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel tank, along with several related valves 2. How was your safety or the safety of others put at risk? The issues with the fuel tank caused gasoline to steadily leak out of the fuel tank. This leak occurred both when the vehicle was stationary and in motion. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue has been reproduced and confirmed by both an independent repair shop and by a Volkswagen dealership 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by a Volkswagen dealership 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lights or messages prior to the incident occurring

NHTSA ODI 11480048

The contact owns a 2017 Volkswagen Golf. The contact stated while driving approximately 25 MPH, the vehicle started jerking with the check engine warning light illuminated. The contact parked the vehicle at her residence and upon exiting the vehicle, she smelled an abnormally strong gasoline odor. The contact inspected the vehicle and saw a pool of gasoline underneath the passenger’s side rear of the vehicle. The contact had the vehicle towed to a dealer, who diagnosed that the breather valve inside the fuel tank had failed. The dealer determined that the fuel tank, fuel lines and charcoal canister needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 66,000.

NHTSA ODI 11476600

I noticed that I was unable to fill the gas tank: the pump kept stopping as though the tank was full and would overflow from the fuel tank. The car was also driving sluggishly, particularly at slower speeds and gear changes. One day later, I noticed fuel pouring out of the right/passenger side rear bumper area. Purchased in 2017 and it only has 40K miles.

NHTSA ODI 11475578

I am resubmitting a previous complaint as I have learned and experienced more problems with the vehicle since my initial complaint. My 2017 VW GTI only has 57K miles and I have been taking it to the dealer for proper and timely maintenance. My fuel system is showing signs of failure. Based on research I have been doing online ( I could be wrong) it seems the Volkswagen golfs have a part inside the gas tank that fails and starts causing a safety hazard. My gas tank builds up pressure and literally expels gas out from somewhere. I started finding a small pool of fuel behind my car when I park at work or at home. I have since parked my vehicle and will be taking it into the dealer for inspection and repair. I read online that the 2015 models have had a recall for a part called a “suction pump” in the gas tank. I think it is safe to assume that my 2017 is having the same issue as the 2015s. Although my year make and model has not had a recall for the unsafe issue. My car is not safe to drive currently. I cannot put gas into the tank, it throttles down and up sporadically and it literally burps and expels gas from somewhere under in the back of the vehicle and the refueling neck. Please look into this issue as I am not the only person who has experienced this. Thank you.

NHTSA ODI 11475466

The 20Y6 recall for VW Golfs is exactly what my 2017 VW Golf GTI experienced. I am surprised the 2017 model year is not included. I did not feel safe driving my car with a failing fuel suction pump causing engine issues in traffic. When I finally made it home there was smoke coming out of my exhaust and fuel spilling out of the rear passenger wheel well.

NHTSA ODI 11475400

I literally cannot pump gas into my 2017 Volkswagen Golf GTI. The automatic shutoff on the gas pumps are triggered not long after I start pumping gas.if I try to force it, the gas will overflow and spill even though my tank is no where near being full. I read online about 2015/2016 models having a recall about this same exact issue. I’ve come across many other 2017 GTI owners online who are having the same issue. They say it could be the evap canister or fuel suction pump failing and preventing the gas tank from being filled. I have an appointment with the dealership on Monday to have it checked but I would like to make you all aware that this car is also having the same issues that a previous year did. Thanks

NHTSA ODI 11474307

Unable to fill gas in the tank - pump clicks off after only a couple of seconds. Upon trying again, car began to "belch" up a whole volume of gas - note this without the gas filler inserted. Also, when driving on the highway, car bucks and surges and feels like it is losing power. All of these symptoms are identical to reported 2015 and 2016 MY VW Golf and GTI cars for which a recall was issued for a valve installed inside the fuel tank. I believe my car has the exact same issue but is not covered by the recall - looking at a $4K fix.

NHTSA ODI 11467645

Vehicle experienced copious amounts of gasoline leaking from behind the right rear tire. Further inspection indicates the fuel is being pumped out through the evap carbon canister. Researching the NTHSA information indicates the problem to be identical to the suction pump issue on both 2015 and 2016 VW GTI models that use the same gas tank (Volkswagen's numbers for this recall are 20Y6 and 20Y5): : NHTSA Campaign Number: 16V647000 Manufacturer Volkswagen Group of America, Inc. Components FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING Potential Number of Units Affected 110,042 51MB MP4 video file of issue available but system will not allow me to upload video files

NHTSA ODI 11465326

About 2 months ago I was driving my car (VW GOLF 2017 / 32,000 miles) and when I parked it I notice that it smelled like gasoline (no warning lamps / messages were displayed). I brushed it off thinking it was another car until it happened again. I took it to an independent service center where they informed me that the car's gasoline tank broke and it could have potentially caused a fire. He also mentioned that he had a few cases just like this one; The car was only inspected by this mechanic.

NHTSA ODI 11458345

In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had just started pumping. I immediately removed the pump which is when gas began leaking out of the bottom of the tank, like a faucet. Luckily, I was right by the dealership, and was able to make it there without anything dangerous happening. After assessing my vehicle, the VW technicians said there was an internal issue with a faulty fuel tank. They said this issue was not something that I caused. Attached are the invoices and notes provided by the technicians.

NHTSA ODI 11448469

The contact owns a 2017 Volkswagen Golf R. The contact stated that the fuel gauge remained on Empty after fueling the vehicle. Additionally, fuel accumulated in the EVAP system, and leaked out from the fuel tank onto the rear passenger's side wheel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that recalls were VIN specific and there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 38,000.

NHTSA ODI 11447546

Fuel leaking out of rear passenger side bumper close to exhaust. VW Dealer believes related to suction pump failure located in the fuel tank. Same issue as detailed in Safety Recall Code: 20Y6 for 2015 and 2016 VW GTI models, but no recall issued for 2017. Component has not been removed from car and can be inspected when needed. Fuel leaking out of vehicle near exhaust components while driving - fire risk. Was notified by another motorist while at stop light of rapid fuel leak onto road surface. Dealer has confirmed issue. Vehicle inspected by Dealer, but component in question (suction pump from earlier recall) is internal to the fuel tank and requires disassembly. Waiting on feedback from VW corporate. No warning lights

NHTSA ODI 11446531

On 10/23/2021 in the process of refueling the vehicle in question the gas pump shut off after only pumping less than a gallon of gas. Repeated attempts yielded the same results. Additionally gas would back up and flow down the over flow tube onto the ground. I tried other pumps on subsequent dates with same result. I was able to get enough gas into the tank, less than a gallon at a time, to drive the vehicle from 10/23/2021 to 11/2/2021 when the vehicle began to buck or act like it would shut off. I was able to drive home and stopped driving the vehicle on 11/2/2021. I contacted the local VW dealer and made an appointment to have the vehicle looked at on 11/16/2021. This problem isn't unique to my vehicle. There have been a lot of VW/AUDI vehicles that experienced the same or similar problems. On 11/16/2021 the dealer verified the problem I described. Dealer could not get flap to open in tank. Dealer removed EVAP canister and fuel sprayed out. Dealer replaced fuel tank, EVAP canister and other related parts. Repairs were completed and $3896.69 later vehicle runs fine. There were no warning lights to warn me of a problem. Of course, when gasoline and gasoline vapors are present there is always the possibility of damage, injury, or death. Consumer stated recall for vins were issued prior to consumer's vehicle but not his.

NHTSA ODI 11441821