Jan 13, 2020Visibility & wipers
BOTH IN MOTION/STATIONARY. WINDSHIELD AND RT. FRONT DOOR GLASS SHOW SIGNS OF DELIMITATION AS SEEN BY LOCAL GLASS REPAIR AND TINTING COMPANIES. BOTH BELIEVE THE VISUAL IMPAIRMENT WILL BECOME WORSE AS THE POLYVINYLBUTARETE GLUE SECTIONS BECOME CONNECTED IN A GROWING "SPIDER WEB" ARRAY ACROSS THE ENTIRE GLASS. ANY SUNLIGHT AT A 30 DEGREE ANGLE TO SOUTH TRAVEL CAUSES CONFUSION AS THE PHOTONS HIT THE GLUE AND REFLECT THE LIGHT. LOCAL GLASS TECH CALLS THESE "STARS".
NHTSA ODI 11299082
Jan 5, 2020Lights
THE HALOGEN BULBS IN THE RAV4 LE ARE SUBSTANDARD AND PRESENT A SAFETY HAZARD. AFTER A DEALER UPGRADE TO SOME BRIGHTER BULBS, THERE IS STILL VERY LITTLE SPILL TO THE SIDES OF THE ROAD. THIS PREVENTS ME FROM SEEING POTENTIAL HAZARDS LIKE DEER WHILE DRIVING AT NIGHT. I HAVE HAD SEVERAL NEAR MISSES WITH ANIMALS AND EVEN ONE WITH A PEDESTRIAN INSIDE THE CITY LIMITS BECAUSE I SIMPLY COULDN'T SEE THEM. HEADLIGHT AIM HAS BEEN VERIFIED AS CORRECT SO THAT'S NOT THE ISSUE EITHER. THIS IS A DANGEROUS SITUATION WAITING TO HAPPEN.
NHTSA ODI 11297246
Dec 22, 2019AirbagsWheelsBrakes
THE AIRBAGS ARE OFF AND I CANT TURN IT ON, EVERY WEEK TURN IT ON THE LIGTH FLAT TIRE AND THE TIRE ARE GOOD INCLUIDING EXTRA TIRE, AND MY BRAKES ARE DOING A EXTRANGE NOISE I CHECKED THE BRAKES AND ARE GOOD.
NHTSA ODI 11290777
Dec 21, 2019TiresWheels1 injury
I WAS DRIVING ON I 10 SOUTHBOUND WITH MY TWO DISABLED CHILDREN. MY FRONT DRIVER'S SIDE TIRE BLEW OUT THE SIDEWALL IN 1-2 INCH CHUNKS. IT SOUNDED LIKE MACHINE GUN FIRE. I HAD TO SAFELY COAST TO THE SHOULDER HOLDING MY STEERING WHEEL FIRMLY AND PUTTING MY CAR IN NEUTRAL. I HAD AIR CHECKS AND BALANCING REGULARLY. I KEEP MY CAR IN A GARAGE WITH LOW MILEAGE. DISCOUNT TIRES CHECKED MY TIRES ON THREE OCCASSIONS AND TOLD ME TO GO TO TOYOTA DEALERSHIP FOR HELP. THEIR CUSTOMER SERVICE WAS RUDE AND DISMISSED MY CONCERNS COMPLETELY MAKING IT SOUND LIKE MY TIRES WERE WEARING AT A NORMAL RATE, WHICH IS NOT TRUE. I ASKED THEM TO HELP ME REACH OUT TO THE TIRE MANUFACTURER AND/OR HELP ME DETERMINE IF MY NEW RAV4 CAME TO ME WITH IT'S ORIGINAL TIRES OFF THE LOT. THEY DISMISSED ME AND I WILL NEVER GO BACK TO TOYOTA TO PURCHASE A NEW CAR AGAIN. BEWARE, ONCE THEY HAVE YOUR MONEY, IT SEEMS THEY NO LONGER CARE ABOUT YOU AFTER THE INITIAL SALE. I AM UNCERTAIN IF THIS IS THE CASE WITH ALL TOYOTA DEALERSHIPS, OR JUST OURS IN TUCSON, AZ, BUT PLEASE, BUYERS BEWARE! THEY ENDANGERED ME AND MY CHILDREN AND REFUSED TO ADMIT THERE IS AN ISSUE WITH THIS PROBLEM. THE ROAD I TRAVELLED WAS SMOOTH, I WAS TRAVELING AT 65MPH, AND I DID NOT HIT ANYTHING IN THE ROAD. MY SPINE IS A WRECK FROM THE JARRING... LEGS ARE BRUISED UP, TOO. THANKFULLY A STATE TROOPER ASSISTED US. STATE FARM ROADSIDE ASSISTANCE WAS ABSOLUTELY BOTCHED UP BY THEIR AUTOMATED SYSTEM AND DISPATCHED TO SOMEWHERE IN PHOENIX. SO GRATEFUL FOR THE STATE TROOPER AND DISCOUNT TIRES FOR THEIR CARE. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND THE TERRIBLE TIRES. THE MANUFACTURER NEEDS TO KNOW THIS IS A PROBLEM. MY LAST TIRES LASTED TO 60,000 MILES. NO REASON I SHOULD HAVE HAD TO CHANGE ALL 4 TIRES ON A NEW VEHICLE AT 19,000-20,000 MILES. I WOULD LIKE TO KNOW IF THERE HAS BEEN A SAFETY RECALL ON MY VEHICLE. TOYOTA SHOULD PAY FOR MY TIRES.
NHTSA ODI 11290446
Dec 14, 2019
TRANSMISSION TORQUE CONVERTER SHUDDER AND SHIFT HESITATION - SHUDDERS BETWEEN GEARS, OCCURS BETWEEN ANY TWO GEARS BUT MOSTLY WITHIN THE 20-55 MPH RANGE. BEGUN MOST NOTICEABLY AT ~90K, VEHICLE NOW HAS 103K ON IT AND SHUDDER CONTINUES TO WORSEN AND BECOME MORE FREQUENT. BROUGHT IT BACK TO DEALER SEVERAL TIMES NOW AND THEY HAVE ADVISED MOST LIKELY TORQUE CONVERTER NEEDS TO BE REPLACED (APPROX $3-$4K REPAIR). SAME PROBLEM AS THE GENERATION BEFORE WHERE TOYOTA EVENTUALLY EXTENDED WARRANTY COVER FOR: HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2013-2015-TOYOTA-RAV4-TRANSMISSION-SHUDDER-WARRANTY-EXTENSION-ZH1.1148/PAGE-2
NHTSA ODI 11289064
Dec 7, 2019Electrical systemFuel system
VEHICLE DIED IN THE MIDDLE OF THE ROAD WHILE DRIVING NORMALLY. THE VEHICLE WAS ON A CITY STREET.
NHTSA ODI 11287688
Nov 14, 2019Transmission & drivetrain
2017 TOYOTA RAV4 TRANSMISSION GIVES UP AT 100K MILES.THE TOYOTA DEALER ASK ME TO $6000 FOR REPAIR.
NHTSA ODI 11280163
Nov 7, 2019Lights
AUTOMATIC HIGH BEAMS (AHB) MALFUNCTION. WHEN DRIVING AT NIGHT THE AHB SYSTEMS OCCASIONALLY (EVERY ~10 MINUTES LATELY) SHUTS DOWN AND THE GREEN "AUTO HIGH BEAM" INDICATOR GOES OFF - RESULTING IN TOTAL LOSS OF HIGH BEAMS IN ALL AMBIENT CONDITIONS. THIS USUALLY LASTS ABOUT A MINUTE AND THEN THE SYSTEMS RECOVERS. THERE ARE MANY CASES OF THIS REPORTED ON THE INTERNET - WHICH CAN BE FOUND BY GOOGLING "TOYOTA AUTO HIGH BEAMS MALFUNCTION". THE ISSUE SEEMS TO AFFECT ALL TOYOTA AND LEXUS VEHICLES MANUFACTURED IN THE LAST ~3 YEARS AND EQUIPPED WITH AHB. LEXUS OWNERS SEEM TO BE ABLE TO SUCCESSFULLY FIX THIS UNDER WARRANTY BY THEIR DEALERS - THE FIX IS CLEANING THE CAMERA LENS AND THE WINDSHIELD IN FRONT OF THE CAMERA. UNFORTUNATELY IT SEEMS IMPOSSIBLE TO GET THIS ADDRESSED BY TOYOTA. I HAD TWO DEALER VISITS AND TWO CALLS WITH TOYOTA CUSTOMER SERVICE - EACH TIME THEY JUST TRY TO CONVINCE ME THAT "I AM USING IT WRONG". BY THE WAY I HAVE A VIDEO OF THIS HAPPENING AND SHOWED IT MY DEALER BUT WAS DENIED WARRANTY SERVICE NEVERTHELESS. A SIMILAR VIDEO AVAILABLE ON YOUTUBE - JUST SEARCH FOR "A_32T4QTX4M" THERE.
NHTSA ODI 11278713
Oct 30, 2019Lights
AUTO DIM HEADLIGHTS WORK WHEN THEY WANT TO IT HAS BEEN AN ONGOING PROBLEM FOR MANY MONTHS
NHTSA ODI 11277111
Sep 30, 2019BrakesEngine
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE DID NOT BRAKE IN A TIMELY MANNER. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHILE DRIVING 30 OR 50 MPH, THE RPMS ABRUPTLY INCREASED WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO JERK AND SHAKE UNCONTROLLABLY. THE CONTACT TOOK THE VEHICLE TO HUDSON TOYOTA (599 NJ-440, JERSEY CITY, NJ 07305, 201-713-5508) AND PAID TO HAVE THE VEHICLE DIAGNOSED. THE DEALER INFORMED HIM THAT THE FRONT BRAKE PADS NEEDED TO BE REPLACED AND THE REAR BRAKE PADS NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES CONTINUED. THE CONTACT TOOK THE VEHICLE TO ROUTE 22 TOYOTA (109 US-22, HILLSIDE, NJ 07205, 973-287-4741) WHERE THEY DID NOT HONOR HIS EXTENDED WARRANTY AND ATTEMPTED TO CHARGE $250 FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 17,500.*BF CONTACT STATED ENGINE CONTROL WAS REPLACED AND TRANSMISSION FAILURE WAS REPAIRED.*JB
NHTSA ODI 11259053
Sep 5, 2019Visibility & wipers
WHILE DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS, I HEARD A LOUD BOOM. THEN, I COULD HEAR WIND THROUGH THE INSIDE COVER. THERE ARE PIECES OF BROKEN GLASS ABOVE THE INSIDE COVER. I HAD THE INSIDE COVER CLOSED WHILE DRIVING, SO THE GLASS DID NOT ENTER THE CABIN. REVIEW OF MY DASH CAM FOOTAGE DID NOT SHOW ANY VISIBLE DEBRIS OR ROCKS THAT COULD HAVE CAUSED IT. IT SOUNDED LIKE AN EXPLOSION AND NOT A CRACK.
NHTSA ODI 11253450
Aug 20, 2019Electrical systemTraction Control SystemEngine
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. IN ADDITION, THE TRACTION CONTROL AND CHARGING SYSTEM MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO TOYOTA OF HOLLYWOOD (6000 HOLLYWOOD BLVD, HOLLYWOOD CA, 323-498-2260) TO BE DIAGNOSED. THE RESULTS WERE UNKNOWN. THE VEHICLE WAS BEING REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,220.
NHTSA ODI 11245340
Jul 19, 2019Brakes
I PURCHASED MY 2017 RAV 4 IN JULY 2017 WITH 125 MILES. AT 6,000 MILES MY VEHICLE REQUIRED NEW BRAKE PADS ( THE PADS WERE BROKEN IN HALF). TOYOTA OF NORTH HOLLYWOOD AGREED TO REPLACE THE PADS OUT OF COURTESY. THEY BLAMED IT ON THE WAY I DRIVE SAID TOTAL PERSON AT FAULT WAS ME. MY VEHICLE NOW HAS 34,000 MILES THIS WILL BE THE FIFTH TIME MY BRAKE PADS REQUIRE CHANGING. THIS IS DEFINITELY NOT MY DRIVING. I BELIEVE THE VEHICLE HAS A SERIOUS PROBLEM WITH THE BRAKE SYSTEM. MY VEHICLE HAS NOT BEEN INVOLVED IN ACCIDENT.
NHTSA ODI 11233340
Jul 4, 2019Electrical system
IGNITION REMAINS ON WHEN I EXIT VEHICLE IF FORGET TO PUSH OFF BUTTON WITH MY KEY IN POCKET. CAR NOT RUNNING WHEN I LEAVE SO IT IS EASY TO FORGET AND ENGINE CAN/WILL RESTART AT LATER TIME. THIS HAS HAPPENED AT LEAST TWO TIMES IN DRIVEWAY. IF IN HAPPENED WHEN I PUT IN GARAGE AND WENT TO BED IN ROOM OVER GARAGE IT COULD PRESENT A CARBON MONOXIDE HAZARD.
NHTSA ODI 11229458
May 15, 2019Seats1 injury
TRAVELING ON A TRIP USING DRIVERS HEATED SEAT. IT GOT TOO HOT. I TURNED IT OFF. GOT TO HOTEL, CHECKED IN SETTLED IN FOR NIGHT. WOKE UP TO 3 BURNS ON UPPER BACK LOWER BACK AND UPPER LEG. 3AM BLISTERS POPPED WITH EXCRUCIATING PAIN. WENT TO DOCTOR, SHE STATED 1-BURN 2-3RD DEGREE, 1 BURN 2ND DEGREE, 1 BURN 1ST DEGREE.
NHTSA ODI 11207907
Apr 3, 2019AirbagsSeat beltsCrash1 injury
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE CONTACT SWERVED TO AVOID A DEER AND HIS FOOT SLIPPED OFF THE BRAKE PEDAL. THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S ARMS AND RIBS WERE BRUISED AND HIS NECK SNAPPED BACK AND WAS SWOLLEN. MEDICAL ATTENTION WAS NOT RECEIVED; HOWEVER, X-RAYS WERE PERFORMED. THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT WITH A DOCTOR. A POLICE REPORT WAS NOT FILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000. *BF*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI 11193611
Apr 1, 2019Lights
WHEN USING AUTO HEAD LAMPS AND ENGAGING THE AUTO HIGH BEAMS (PUSHING THE LEFT HAND SWITCH IN) THEY DON'T ALWAYS TURN ON. SOMETIMES THE GREEN AUTO READY LIGHT WILL NOT COME ON WHICH PREVENTS THE HIGH BEAM (BLUE) LIGHT FROM TURNING ON. I HAD NO ISSUES UNTIL ABOUT A MONTH AGO AND NOW THE HIGH BEAMS HAVE REFUSED TO TURN ON A DOZEN TIMES. I UNDERSTAND THIS IS AN INTERMITTENT ISSUE, SOME TIMES THEY WORK AND SOMETIMES THEY DON'T BUT IT IS VERY DANGEROUS WHEN DRIVING ON UNLIT BACK ROUNDS TO HAVE MY HIGH BEAMS REFUSE TO TURN ON. I BROUGHT MY CAR IN TO ACTON TOYOTA IN LITTLETON MA AND THEY CLAIM THEY COULD NOT REPRODUCE THE PROBLEM. THEY REFUSE TO ACKNOWLEDGE THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE AUTO HIGH BEAMS NOT WORKING PROPERLY SINCE 2016. SINCE I DRIVE BACK ROADS EVERY DAY WHICH DO NOT HAVE STREET LIGHTS, I NEED THE HIGH BEAMS TO COME ON RELIABLY WHEN I PULL BACK THE LIGHT SWITCH LEVER. I UNDERSTAND DETERMINING ROOT CAUSE AND CORRECTIVE ACTION ON AN INTERMITTENT IS DIFFICULT BUT, THEY SHOULD BE HONEST WITH THEIR CUSTOMERS AND ADMIT THE ISSUE EXISTS.
NHTSA ODI 11192897
Mar 28, 2019Electrical systemVisibility & wipersCrash
I HAD TO VISIT TOYOTA BECAUSE MY RADIO WILL TURN ON BY ITSELF, WHEN I PARK. EVEN AFTER VISITING TOYOTA FOR AN UPDATE, MY RADIO WILL CHANGE ON ITS OWN, NOT FROM THE STEERING WHEEL) BUT ON ITS OWN.SO IT IS NOT FIXED. WIPERS WILL TURN ON THEN STOP. THERE SEEMS TO BE A DEVICE BEHIND THE DASH THAT I CAN HEAR CLICKING ON AND OFF WELL AFTER THE IGNITION IS OFF OR WHILE THE CAR IS IDLE FOR A BIT. MY CLIMATE CONTROL CHANGES ON ITS ON EVEN THOUGH IT WORKS FINE MOST OF THE TIME. IT IS AS IF MY CAR IS RECEIVING ADDITIONAL COMMANDS FROM ANOTHER SOURCE. LAST WEEK, AT NIGHT, I WITNESSED TWO MEN STANDING IN THE MIDDLE OF THE STREET, SOMEHOW ACTIVATING CAR ALARMS FROM RANDOM CARS. JUST YESTERDAY, NOT FAR FROM WHERE I LIVE A DRIVER "LOST CONTROL" AND RAN INTO TWO HOMES. THE DRIVER WAS THROWN FROM THE CAR, WHILE THE CAR AND THE HOUSE CAUGHT ON FIRE, THAT WAS STRANGE TO HEAR ABOUT. IF THERE IS SOMETHING THAT CAN BE DONE FOR MY CAR, PLEASE LET ME KNOW WHAT TO DO. THANK YOU.
NHTSA ODI 11192165
Mar 27, 2019
I WAS DRIVING MY TOYOTA RAV4 XLE WITH 17089 MILES ON IT DOWN THE HIGHWAY AND IT WAS LIKE A GUN SHOT THROUGH MY SUNROOF. GLASS EVERYWHERE I DIDN'T HAVE ANY WINDOWS OPEN JUST THE SUN SHADE WAS BACK TO LET SUN IN.
NHTSA ODI 11192080
Feb 11, 2019Electrical system
ON 01/31/19 I WAS DRIVING MY 2017 RAV4 ON FREEWAY ABOUT 4 MILES THEN LOCAL ABOUT 5 BLOCKS I HEARD NOISE ON MY CAR SO I STOPPED. IT TURNED OUT I HAD A FLAT ON MY FRONT PASSENGER TIRE. I REPLACED IT WITH SPARE AND THE 'LOW TIRE PRESSURE' LIGHT JUST CAME ON. I THEN REALIZED WHY THE LTP LIGHT NEVER CAME ON BEFORE I REPLACED WITH SPARE. I TOOK THE RAV4 TO PASADENA TOYOTA TO RUN THE DIAGNOSTIC CHECK TO FIND OUT WHY LTP LIGHT NEVER CAME ON WHEN I WAS DRIVING ON A FLAT. THE DIAGNOSTIC FOUND 'NOTHING WRONG' AND THE SYSTEM DIDN'T RECORD ANYTHING. THEY ALSO TOLD ME THE TIRE SUFFERED 'RUN FLAT DAMAGE' AND NOT REPAIRABLE. I THEN CALLED TOYOTA CUSTOMER SVC. CASE # 1902010530, CASE MANAGER DEREK. DEREK JUST INFORMED ME ON 2/11/19 THAT THE LTP LIGHT WILL NOT COME ON WHEN THE TIRE SUDDEN LOST PRESSURE AND TURN FLAT (OWNER'S MANUAL PG 571). I ASKED HIM WHY THE LIGHT DIDN'T COME ON WHEN I DROVE IT ON FLAT FOR A WHILE TO CAUSE THE RUN FLAT DAMAGE. WASN'T THE TIRE PRESSURE LOW ENOUGH WHEN IT'S FLAT? HE SAID THE LIGHT WILL NOT COME ON WHEN IT'S FLAT. THIS SOUNDS VERY DANGEROUS IF THE WARNING LIGHT DOESN'T SEND OUT SIGNAL EVEN WHEN IT'S FLAT. HOWEVER PASADENA TOYOTA SVC ADVISOR TOLD ME THE SYSTEM IS SUPPOSED TO CHECK THE PRESSURE EVERY 30 SECONDS. THIS CONFLICTS WITH WHAT DEREK TOLD ME. IF I ONLY DROVE WITH FLAT FOR 30 SECONDS LOCALLY IT WOULD NOT HAVE CAUSED 'RUN FLAT DAMAGE'. I WAS ESPECIALLY DRIVING SLOW LOCALLY ON 1/31/19 BECAUSE OF THE TRAFFIC. I MUST HAVE DRIVEN IT MORE THAN 30 SECONDS (TO CAUSE THE RUN FLAT DAMAGE) BUT THE SYSTEM FAILED TO DETECT IT AND SENT ME THE WARNING. I KEEP THE DAMAGE TIRE IN CASE FURTHER INVESTIGATION IS NEEDED. WE ALSO HAD ANOTHER ELECTRICAL ISSUE WITH THIS 2017 RAV4 WHEN IT WAS ONLY 6 MONTHS OLD. A WARNING LIGHT CAME ON FOR NO REASON SO WE BROUGHT IT TO DEALER TO CHECK ON 10/30/17. AGAIN, THE DIAGNOSTIC FOUND NOTHING. CAN I TRUST MY DASHBOARD?
NHTSA ODI 11176309
Feb 1, 2019Transmission & drivetrainElectrical system
THE TRANSMISSION, IS NOT SHIFTING PROPERLY IN EVEN MILDLY COLD WEATHER. HAD THE CAR FOR TWO YEARS, AND NOW THE TRANMISSION, IS NOT SHIFTING PROPERLY WHEN YOU FIRST START IT UP. THE ENGINE RPMS ARE AT 3,500, WHEN DOING 30 MPH DOWN THE ROAD,AND PUSHING ALL THE WAY DOWN ON THE ACCELERATOR, THE CAR WILL NOT GO, THERE ARE NO ERROR LIGHTS, THERE IS AN TRANMISSION SHIFT ISSUE WITH ACCELERATION ISSUE. THIS IS DANGEROUS BECAUSE WHEN GOING DOWN A 35 MPH ROAD, THERE ARE CARS THAT CAN ACCELERATE AND THIS CAR GOES NOWHERE. START THE CAR AFTER BEING PARKED OUTSIDE IN COLD WEATHER, WAITED 5 MINUTES BEFORE DRIVING THE CAR, AND IT IS STILL NOT RESPONDING PROPERLY. THERE HAVE BEEN ELECTRICAL ISSUES WITH THIS CAR, AND NOW THE TRANSMISSION WILL NOT SHIFT AND GO INTO GEAR PROPERLY, NOT SURE IF ITS THE COMPUTER PROGRAM, OR GEAR ISSUE. NEVER HAD THIS PROBLEM UNTIL THE SECOND YEAR OF OWNERSHIP. OWNED THE CAR SINCE IT WAS BRAND NEW. THIS IS A SAFETY ISSUE, WITH THE CAR NOT BEING ABLE TO GO THE PROPER SPEED LIMIT, AND THE DEALER IS TRYING TO SAY OH, IT TAKES A WHILE FOR THE CAR TO WARM UP, DID NOT HAVE THAT PROBLEM LAST WINTER BEING LEFT OUT ALL DAY AND NIGHT. THERE IS AN ELECTRONIC CONTROL MODULE FOR THE TRANSMISSION, AND THE GEARS THIS IS A SAFETY ISSUE THAT TOYOTA NEEDS TO ADDRESS, THE CAR WILL NOT EVEN ACCELERATE PROPERLY BECAUSE OF THIS TRANSMISSION ISSUE AND IF YOU DO ACCELERATE YOU CAN END UP RUINNING THE ENGINE.
NHTSA ODI 11173462
Feb 1, 2019Electrical system
WHEN IT IS RAINING, OR SNOWING AND FOR SOME REASON, THE SENSORS GET WET FROM THE BUMPER, CROSSTRAFFIC ALERT OR BACKUP OR SIDE WARNING, THE WHOLE SYSTEM SHUTS DOWN. DRIVING ON THE FREEWAY AND IT IS RAINING AND THE WHOLE COMPUTER JUST FROZE, AND LOST ALL SENSORS AND A FAILURE ALERT SHOWED UP ON THE DASHBOARD, ALONG WITH THE CARS TRANSMISSION HAVE A HARD TIME SHIFTING AS EXITING THE FREE WAY. THIS IS TOTAL COMPUTER FAILURE BUT AFTER EXITING THE FREEWAY AND DRIVING DOWN A ROAD, AND AT A STOP LIGHT PUT THE TRANSMISSION IN NEUTRAL AND SHIFTING BACK TO DRIVE, ALL THE COMPUTER ERRORS CLEARED. TOOK IT TO THE DEALER AND OF COURSE THEY FOUND NOTHING. THIS IS DANGEROUS FOR BLIND SPOT WARNING SENSORS TO GO OUT THE PBM SENSOR SAID FAILURE AND THERE IS AN ELECTRIC HARNESS ISSUE WITH THIS CAR WHERE THE WIRES EITHER WERE NOT INSULATED OR NICK ALONG WITH THE COMPUTER MODEL TO THE TRANSMISSION. THERE IS FAULTY INSULATION, THIS HAPPENS ONLY ON OCCASION AND NOT ALL THE TIME, AND EVERY NOW AND THEN THERE IS A COMPUTER ISSUE, THE CLEARS ITSELF. ALSO THE CLOCK WAS LOSING TIME. DUE TO THE ELECTRICAL ISSUES THIS IS A SAFETY ISSUE,. WHEN EVERYTHING SHUTS DOWN WHEN THE CAR IS BEING DRIVEN IS A SAFETY ISSUE. YET, SHIFTING THE TRANSMISSION CLEARED THE ERRROS OFF THE DASH.
NHTSA ODI 11173461
Feb 1, 2019Transmission & drivetrainElectrical system
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
NHTSA ODI 11173469
Jan 23, 2019Brakes
AT JUST OVER 15000 MILES THE FRONT BRAKES ARE WORN NEEDING REPLACED. UNIVERSITY TOYOTA IN MORGANTOWN, WV SAYS THAT IS NORMAL WEAR.
NHTSA ODI 11171668
Jan 16, 2019Brakes
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING 75 MPH IN INCLEMENT WEATHER, THE VEHICLE TOOK A LONGER TIME TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION TOYOTA FORT MYERS (2555 COLONIAL BLVD, FORT MYERS, FL 33907, (239) 321-5413) WHERE IT WAS DIAGNOSED THAT THE BRAKE FAILURE WAS DUE TO WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE UNDER WARRANTY. THE FAILURE MILEAGE WAS 9,500.
NHTSA ODI 11170306