What 187 owners told NHTSA about the 2017 Toyota Corolla

While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the passenger side door as my driver's side door was jammed shut. Both the driver's door and the rear door on that side cannot be opened, rendering the car undriveable and necessitating towing from the crash scene. The collision was severe, causing my head to snap back and forth against the steering wheel, along with impact to the left side of my body and whiplash to my neck, back, and chest. I was taken to the nearest ER by ambulance, experiencing bruises as well as severe pain in my head, neck, back, and chest, making breathing difficult. Despite the intensity of the crash, the airbags did not deploy, leading to further jolting of my body against the car interior. I had bought the car directly from a Toyota dealer, but I have not been contacted by Toyota regarding any potential manufacturing defects. The failure of the airbags to deploy after such a significant impact and the speed of the other vehicle has raised concerns about the safety of my car, as I was under the impression that it was free of defects.

NHTSA ODI 11724437

While driving approximately 35–45 mph, my vehicle struck a deer in a frontal collision. The impact resulted in significant front-end damage and the vehicle was later declared a total loss. The airbags did not deploy. At the time of the crash, the vehicle was subject to an unrepaired federal safety recall involving the airbag control unit (ZF-TRW ACU recall). I experienced soreness following the crash. No airbags deployed.

NHTSA ODI 11716903

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.

NHTSA ODI 11677463

The contact owns a 2017 Toyota Corolla. The contact stated that while at a stoplight, an Audi truck crashed into the rear of the vehicle, allegedly due to being distracted by a cell phone. The air bags did not deploy. There were no warning lights illuminated. The contact sustained broken bones, whiplash, chest injuries, and a broken toe; her knee was swollen, and she had head, neck, and foot injuries. and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to an unknown location. The frame and fuel tank were bent. The vehicle was towed to the local dealer, who confirmed no recalls. Six months after the failure, the vehicle was taken to the same dealer who repaired the vehicle under NHTSA Campaign Number: 20V024000 (Air Bags). The contact believed that the vehicle was sold with an open recall. The vehicle was repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 9,800.

NHTSA ODI 11653233

I was driving for work and got into a pretty bad accident and the airbags did not deploy. I am not sure if it was because the airbag recall I got fixed back in 2020 or it was because the damages weren’t enough to deploy the airbags.

NHTSA ODI 11620410

I was hit yesterday and my airbags didn't deploy. WHY???

NHTSA ODI 11551148

Three car accident. Driver 3 was at stop light (red) driver 2 (myself) was directly behind him (stopped). Driver 1 and at high speed hit me from behind. Airbags didn’t deploy. Causing injury to me and my passenger.

NHTSA ODI 11527734

I was driving southbound on a main road when a car pulled out right Infront of me. This caused me to hit the left side of his car between the front and back door (Nissan Sedan) with the front right of my car. I hit his car at roughly 45mph. My car (Toyota Corolla) did not deploy any airbags. His car almost all the airbags went off. My car was totaled. The front right wheel was completely ripped apart, the fluids from around the engine all spilled out, and the front right door does not open. There is a police report filed and the accident is filed with my insurance (Progressive). The car was inspected by insurance just to determine if it is totaled and the value it's worth. There were never any warnings from my car and the car was regularly maintained. I believe my safety was at risk by the airbags not going off. I hit my face on the steering wheel causing injury to my jaw.

NHTSA ODI 11517872

I got into a car accident on August 30, 2022. The airbags didn't go off. All of the airbags didn't go off when the accident happened. I have already filed a complaint against Toyota. They are looking into it.

NHTSA ODI 11486632

The contact owned a 2017 Toyota Corolla. The contact stated that while stopped at a red light when the vehicle was rear-ended by another vehicle which then caused him to crash into the vehicle in front. The contact stated that the other driver was driving approximately 70-80 MPH. The contact stated that no air bags were deployed in his vehicle and was concerned due to having 4 child occupants in the vehicle during the failure. The contact stated that he sustained back, head, and neck injuries and was seen at the hospital a couple of days later. The contact stated that the other driver was seen with a bloody nose before she fled the scene. The contact stated that the front vehicle driver was not injured. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer or the manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

NHTSA ODI 11472046

The contact owned a 2017 Toyota Corolla. The contact stated while driving at 40-45 MPH, she saw an object on the road. The contact stated that as she was trying to swerve to the right to avoid the sharp object, the vehicle drove over the sharp object. The sharp object pierced the tires and the subframe. The vehicle hit the curb and bounced back into the road. The was an unknown fluid leaking. The air bags did not deploy. The contact sustained back injuries. The contact did not seek medical assistance. The vehicle was towed to a tow lot where it was totaled. There was no further information provided. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,300.

NHTSA ODI 11471252

This vehicle when it's impacted there's really no help or assistance to get the vehicle removed off your property on the vehicle is a hazard it really needs to be retested and there needs to be someone to know that it's not safe for children and being this vehicle a lot of times it's kids slides and it doesn't have the front part of the vehicle is impacted bad and it's hard to get the car replaced by the manufacturer in thewayenough restraint so that you can take your kids a little faster in the car without answering them it's also a hazard because only certain drivers know how to operate it and it's not always safe to have this car out and about without issues or malfunction

NHTSA ODI 11469072

This is my daughter's car. We purchased it in December, 2019. She was involved in a collision on 02/02/2022. At an intersection, she hit a pick-up truck on the side likely going 30 - 40MPH. The front-end of the car was demolished and the car totaled for insurance purposes. The airbags did not deploy. The title has been signed over to the insurance carrier, Farm Bureau and I believe the vehicle is now at their designated salvage facility. My daughter is awaiting the final insurance settlement amount. There was a police report filed and my daughter was cited. There were no indications of any issues with the airbags prior to the accident.

NHTSA ODI 11452080

I was driving my 2017 Toyota Corolla when I was hit on my driver side . All four panels on driver side needed to be repaired. The air bags never deployed . I was injured and can’t understand why the airbags never deployed

NHTSA ODI 11439941

DRIVING THROUGH AN INTERSECTION WHEN A CAR TURNED LEFT IN FRONT OF ME AT THE INTERSECTION. SPEED WAS APPROXIMATELY 35-45 WHEN COLLISION OCCURED. THE FRONT OF MY CAR HIT THE SIDE OF THEIR CAR. AFTER CRASH DASH SHOWED PCS MALFUNCTION SEE DEALER NO AIRBAGS DEPLOYED AND SEAT BELT DID NOT LOCK UP. CAR WAS DEEMED TOTALLED AT 50K MILES. I HAVE WHIPLASH AND MODERATE BACK INJURIES. CAR WAS TAKEN IN FOR RECALL ON 3/28/2021.

NHTSA ODI 11413703

I HAD A CAR ACCIDENT ON JANUARY 15, 2021. MY CAR WAS TOTALED AND NONE OF MY AIR BAGS DEPLOYED. MY EMERGENCY BRAKE SENSOR DIDN'T GO OFF AS WELL WHICH USUALLY ALWAYS GOES OF FOR ANY MINIMAL CLOSE OBJECT. BECAUSE OF MY AIR BAG NOT DEPLOYING I CUT MY LIP OUTSIDE AND INSIDE GOING TO THE HOSPITAL AND GETTING A STITCH IN THE INSIDE OF MY LIP. I HAD A HOLE THE WIDTH OF A DIME FROM HITTING THE STEERING WHEEL AND BLED NON STOP FROM MY NOSE AND LIP/MOUTH. THE HOSPITAL HAS IN MY CHART THE PICTURE OF THE HOLE.

NHTSA ODI 11389197

VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.

NHTSA ODI 11376330

TL* THE CONTACT OWNED A 2017 TOYOTA COROLLA. THE CONTACT STATED IN 10/22/2019 HE WAS INVOLVED IN A CRASH THAT INCLUDED THREE VEHICLES. HIS VEHICLE AND TWO OTHER VEHICLES LOOKING TO MAKE A LEFT-HAND TURN. THE CONTACT WAS REAR ENDED AT 45 MPH AND ENDED UP CRASHING INTO THE VEHICLE IN FRONT OF HIM WHO CRASHED INTO THE VEHICLE IN FRONT OF THEM. THE CONTACT'S AIR BAGS DID NOT DEPLOY. THE CONTACT HAD A MINOR CONCUSSION BUT THE PASSENGER WAS TRANSPORTED BY AMBULANCE WITH INJURIES TO HER FACE AND BACK. THERE WERE NO MAJOR INJURIES WITH THE OTHER VEHICLES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOTALED BY STATE FARM. THE WRECKAGE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER AND DEALER WHERE NOT CALLED BY THE CONTACT. THE FAILURE MILEAGE WAS 27,000.

NHTSA ODI 11340320

LOST CONTROL OF MY 2017 TOYOTA COROLLA AND HIT A UTILITYPOLE HEAD ON COLLISION AND MY AIRBAGS FAILED TO DEPLOY CAUSING MY WIFE AND KIDS INJURIES. *TR

NHTSA ODI 11337332

TL* THE CONTACT OWNED A 2017 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE VEHICLE HYDROPLANED AND THE FRONT END OF THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN, CAUSING THE CONTACT TO SLAM HER HEAD INTO THE STEERING WHEEL. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION, HEAD, NECK AND OCULAR BONE DAMAGE. THE CONTACT SOUGHT MEDICAL TREATMENT AT AN URGENT CARE FACILITY THE NEXT DAY. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. *LN THE CONSUMER STATED THE SAFETY FEATURES FAILURE HAS CAUSED A TRAUMATIC BRAIN INJURY. *TR

NHTSA ODI 11329207

AS I WAS TRAVELING ON A MAJOR STREET A VEHICLE FAILED TO STOP AT A STOP SIGN AND CROSSED MY PATH , CAUSING MY VEHICLE TO HIT THE CROSSING VEHICLE ON THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. NO AIR BAGS DEPLOYED. I COMPLIED WITH THE RECALL, HAD VEHICLE IN FOR UPDATING BY THE DEALER WHERE I PURCHASED THE VEHICLE, THE "REPAIR" WAS DONE THREE WEEKS PRIOR TO MY MISFORTUNE. *TR

NHTSA ODI 11326927

TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO A 4X4 TRUCK AT 25 MPH. THE WHOLE FRONT WAS SMASHED IN AND THE ENGINE WAS PUSHED BACK INTO THE INNER CAB. THE AIR BAGS FAILED TO DEPLOY AS WELL AS THE SEAT BELT PRETENSIONER FAILED TO ENGAGE. THE CONTACT ALSO STATED THAT THE FORWARD COLLISION WARNING ALSO FAILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AS SHE HAD INTERNAL BLEEDING AND CONTUSIONS ALL OVER HER BODY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V02400 (AIR BAGS) A MONTH AFTER THE CRASH. THE FAILURE MILEAGE WAS 24,500. *DT CONSUMER STATED HEADACHE BUT NO CONCUSSION. CAR WAS TOTALED.*JB

NHTSA ODI 11323847

I WAS INVOLVED IN A CAR ACCIDENT IN SEPTEMBER 2019, THE AIR BAGS DID NOT DEPLOY WHEN THEY WERE SUPPOSED TO. SEVERAL MONTHS LATER I WAS INFORMED OF THE RECALL. I WAS AT A STOP AND A TRUCK SLAMMED INTO THE BACK OF MY CAR PUSHING ME INTO ANOTHER CAR. I WAS ON AN ENTRANCE RAMP TRYING TO GET ON THE HIGHWAY. THERE IS A POLICE REPORT FILED.

NHTSA ODI 11318128

I WAS IN A CAR ACCIDENT. I WAS STOPPED AT A STOP SIGN BEHIND A LINE OF CARS ON AN OFF RAMP OFF I-10EAST, EXIT 279 IN VAIL AZ. I WAS REAR ENDED BY ANOTHER CAR WHO REPORTED THEY HIT ME GOING 60MPH. THE AIR BAGS DID NOT DEPLOY, MY SEATBELT DID NOT TENSION. I HIT MY HEAD AND FACE ON THE STEERING WHEEL. I SOUGHT MEDICAL TREATMENT AND WAS DIAGNOSED WITH A CONCUSSION, WHIPLASH AND NECK INJURY.

NHTSA ODI 11302786

HELLO, ON SEPTEMBER 4TH 2019 I WAS INVOLVED IN A THREE CAR ACCIDENT, ME BEING IN THE MIDDLE. MY AIR BAGS DID NOT DEPLOY AND THIS EVENING I JUST SAW A NEW ARTICLE ABOUT MANY TOYOTA COROLLAS BEING EFFECTED. LOW AND BEHOLD MY VEHICLE WAS ONE OF THE RECALL CARS. THERE IS NO WAS TO FIX THE CAR NOW I HAD TO GET A NEW ONE WHICH IS AGAIN ON THE LIST. I HAVE CHECKED BOTH VIN'S. I WAS INJURED IN THAT CRASH AND THAT AIR BAG COULD HAVE HELPED MY HEAD NOT GOING THE WAY IT DID. I'M EXTREMELY UPSET WITH THE FACT THIS WAS NOT BROUGHT FORWARD SOONER. I WOULD LIKE TO SPEAK WITH SOMEONE.

NHTSA ODI 11300983