What 187 owners told NHTSA about the 2017 Toyota Corolla

My 2017 Toyota Corolla is Involved in Illegal Airbags that Are A Horrible CRASH RATING F - by .Toyota of Spartanburg South Carolina in 3 Recall To the Owner of 2017 Toyota Certified Pre Owned USA Automobile The NTSA Has Multiple Auto Manufacturing Companies that Are CHINESE AIRBAGS That ARE UNSAFE AND CAN DEPLOY and HURT PASSENGERS and ALLSTATE AUTO INSURANCE WILL TEST SAFE USA AIRBAGS for My TOYOTA USA SEDAN To INSURE CAR AUTO SAFETY

NHTSA ODI 11743993

My2017 Toyota Corolla was Purchased at Dave Edward’s Certified Pre Owned Car Dealer in Spartanburg South Carolina in 2018 It has Multiple Recall Notices by Toyota USA on ILLEGAL FACTORY INSTALLED CHINESE AIR BAGS THAT SHOULD NOT HAVE BEEN IN TOYOTA USA AUTOMOBILES BY INFERIOR DESIGN AND POOR QUALITY ALARM FAILURE THIS SPARTANBURG TOYOTA DEALERSHIP IS INVOLVED IN A NATIONAL CRISIS OF AIR BAG ILLEGAL RECALL SAFETY ASSAULT ON CONSUMER CONFIDENCE KEITH C CUTLER OWNER OF 2017 TOYOTA COROLLA CAYENNE RED AUTOMOBILE

NHTSA ODI 11731778

While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the passenger side door as my driver's side door was jammed shut. Both the driver's door and the rear door on that side cannot be opened, rendering the car undriveable and necessitating towing from the crash scene. The collision was severe, causing my head to snap back and forth against the steering wheel, along with impact to the left side of my body and whiplash to my neck, back, and chest. I was taken to the nearest ER by ambulance, experiencing bruises as well as severe pain in my head, neck, back, and chest, making breathing difficult. Despite the intensity of the crash, the airbags did not deploy, leading to further jolting of my body against the car interior. I had bought the car directly from a Toyota dealer, but I have not been contacted by Toyota regarding any potential manufacturing defects. The failure of the airbags to deploy after such a significant impact and the speed of the other vehicle has raised concerns about the safety of my car, as I was under the impression that it was free of defects.

NHTSA ODI 11724437

While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and switched from D (drive), to P (park), I let go of the break pedal again, and the car continued to roll back in reverse still. I realized my cars breaks, steering wheel, and gears were being unresponsive. I kept my foot on the break pedal, used the parking stick and set the car into P (parking) again, and turned it off. The car did not roll back as before, and was completely off. I turned the car back on again, and it went back to normal. The steering wheel and break pedal were not stiff, and the gears were all working and being responsive. I searched up the problem, and from what I have read, it is currently unsafe to drive my vehicle. I have kept up with proper and regular maintenance on my vehicle. But from what I have researched, the corolla has had a massive recall on this exact problem. However, my vin number indicates my vehicle is not eligible for a recall. I would like to receive proper help for this problem, as it is a dangerous and widely known problem with the 2013-2019 corollas.

NHTSA ODI 11717408

While driving approximately 35–45 mph, my vehicle struck a deer in a frontal collision. The impact resulted in significant front-end damage and the vehicle was later declared a total loss. The airbags did not deploy. At the time of the crash, the vehicle was subject to an unrepaired federal safety recall involving the airbag control unit (ZF-TRW ACU recall). I experienced soreness following the crash. No airbags deployed.

NHTSA ODI 11716903

Odometer Fraud. The contact purchased a 2017 Toyota Corolla. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 100,534. It was later discovered upon checking the Carfax Report, that the mileage was 112,085.

NHTSA ODI 11714456

I am contacting you on a problem I cannot fully describe. However, I believe there is a mechanical problem with the right side of my vehicle with handling and braking. I have downloaded the form with the information as reported to me and explained via the North American Corolla Facebook group. Please look at the attached documentation.

NHTSA ODI 11710227

The contact owns a 2017 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bags and seat belt warning lights were illuminated. The contact stated that upon starting the vehicle, the air bags and the passenger's side seat belt warning lights illuminated. The contact stated that the front passenger's side seat was not occupied. The vehicle was taken to an unknown dealer, where the contact declined to pay a diagnostic fee because the failure was a safety issue. The vehicle was not diagnosed or repaired. The contact stated that the front passenger's side air bag and the dashboard were replaced in 2022, and the front driver's side seat belt was replaced in 2023. In addition, the wiring harness was replaced due to water intrusion in March 2022. The contact was informed that the repair was not covered under warranty, and the 12 months warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,369.

NHTSA ODI 11701646

When the cruise control is set and I go down hill my car increases the speed by 8 mph faster than the set speed. My car also makes a loud grinding noise when it does this. I spoke with different Toyota auto employees and some say that the increase in speed and noise are normal and others say the opposite. I have been in many cars driving with cruise control on and never experienced this.

NHTSA ODI 11693823

The contact owns a 2017 Toyota Corolla. The contact was unable to exit the vehicle after pulling on the driver’s side door handle. The contact made several attempts to exit the vehicle, but the door was jammed. Due to the failure, the contact was forced to exit the vehicle through front passenger’s side door. The contact was able to open the front driver’s side from outside only. The dealer and the manufacturer were notified of the failure, and both informed the contact that no assistance would be provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 51,654.

NHTSA ODI 11684724

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.

NHTSA ODI 11677463

Paints are chipping off from the interior of the car to the exterior of the car . It's doors and trucks. I filed my 1st complaint with Toyota back in 2023. I filed another complaint on 6/25/2 5 and looks like I'm the only one with a blue Corolla that have paints chipping off from doors to trunk. I just want to make sure that Toyota is aware of this paint issue on their blue Corolla SE 4 door sedan. I know for sure Toyota had a paint issue with their white Toyota Corolla. I take my car to Toyota dealer for all my maintenance. Also, I am loyal Toyota customer. I've been purchasing their vehicle since 2005 with my 1st mini Van (Sienna). I just hope Toyota values their loyal customer.

NHTSA ODI 11676536

Odometer Fraud. The contact purchased a 2017 Toyota Corolla. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 81,456 and at the time of registration, it was discovered that the mileage was 257,000.

NHTSA ODI 11663330

The contact owns a 2017 Toyota Corolla. The contact stated that while at a stoplight, an Audi truck crashed into the rear of the vehicle, allegedly due to being distracted by a cell phone. The air bags did not deploy. There were no warning lights illuminated. The contact sustained broken bones, whiplash, chest injuries, and a broken toe; her knee was swollen, and she had head, neck, and foot injuries. and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to an unknown location. The frame and fuel tank were bent. The vehicle was towed to the local dealer, who confirmed no recalls. Six months after the failure, the vehicle was taken to the same dealer who repaired the vehicle under NHTSA Campaign Number: 20V024000 (Air Bags). The contact believed that the vehicle was sold with an open recall. The vehicle was repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 9,800.

NHTSA ODI 11653233

2017 Toyota Corolla SE was bought new. Original Blizzard Pearl paint under recall program. Paint has peeled in "spots" all over car. Toyota fixed "spots" in August 2021, then again in June 2024. Since then, more spots have appeared. Toyota in Mt. Vernon, IL refuses to fix "spots" anymore since Nov 2024. Toyota has paint peeling recall program for 2009-2018 Toyota Corolla which was extended up to 14 years to address the peeling issue which was attributed to a manufacturing defect. The car should have been repainted from the beginning. Why would they think the paint would stop peeling after fixing spots? I have contacted Toyota Customer Experience Center many times. They said they go by what NHTSA tells them. They gave me your number and I was instructed to fill this form out. Any help would be greatly appreciated. I have attached a pic of peeling above license plate. There are more pics of peeling which I can provide if need be. Also, there is a pic of the Toyota paint peeling recall program. Mileage is 67,000. Thank you for your time.

NHTSA ODI 11646192

While turning left out of a drive through my the steering locked up and shot to the left causing a run up on the curb. However after a second or two it cleared. Upon shutting the car off and restarting driving in a parking lot same problem occured steering wheel shot to left causing me to almost loose control then all electrical power was lost in the vehicle. The steering wheel fault came up on the dash and would not let me control the wheel.

NHTSA ODI 11640746

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11633935

Drum Brakes - no inspection hole. There are no inspection holes in any of my drum breaks

NHTSA ODI 11633253

A/C compressor Non-functioning A/C affects windshield defogging function. Issue was diagnosed and repair at an independent vehicle repair facility No it was not. None.

NHTSA ODI 11626350

I was driving for work and got into a pretty bad accident and the airbags did not deploy. I am not sure if it was because the airbag recall I got fixed back in 2020 or it was because the damages weren’t enough to deploy the airbags.

NHTSA ODI 11620410

The paint is chipping from the car

NHTSA ODI 11603447

I was t-boned by a driver on 5/16/2023. Since this occurred, my vehicle has been repaired. However I have a shake and hoovering noise coming from the front of the vehicle. It has been aligned, tires have been rotated, and suspension has been checked. My mechanic can find no fault. However he has stated that he can feel the shake and can hear the noise. He also says it pulls to the left really hard when accelerating. These issues were not present before my accident. Also my seatbelts on my driver and passenger side were replaced shortly after my accident. I felt like this wasn't checked by the body shop.

NHTSA ODI 11587634

To whom it may concern, I would like to report that my vehicle's paint has been peeling off since June 2018. The vehicle was purchased on 8/11/17, and I have continuously reported the paint problem to no avail from the dealership or manufacturer. As a matter of fact, in February 2019, the vehicle was serviced to due bubbles developing around the windshield, and I again reported the paint issues and received no resolution to my problem. Hence, I would like to know whether my case is an isolated one or just like the white paint settlement, Toyota has deceived some of its customers that chose blue paint in this model (Corolla).

NHTSA ODI 11587382

See attached document for complaint

NHTSA ODI 11576816

My college son was driving down from Orlando, and when he got here I took his/my car to my mechanic because the AC was not cold. I felt a hard shift when I put it in reverse, and when I started to drive the car to the mechanic, it didn’t feel right. They fixed my AC and I asked him to check the car as I was worried it did not feel safe to drive. They changed all the filters and did a complete transmission flush even though it was not due for 60,000 miles and there is less than 54,000 miles on this vehicle. They changed all the filters and upon doing the transmission flush my mechanic of 15 years found chunks of metal and shavings in the transmission pan. He took pics & told me my transmission was bad but it was an internal defect and I needed to take it to Toyota as there was no damage on the outside of my transmission, it’s pan, gasket or filter and there were no signs of any leak. He told me these CVT transmissions were a problem and there were a lot of ones not recalled, but there was a Special Service Campaign JSD for 1.3 million of these transmissions from Toyota. Toyota said my Vin number was not part of this Special Service Campaign JSD but I found there were also 3400 recalls on the CVT transmissions from the Toyota hatchback. Toyota told me because my car was already out of warranty, even if it was a manufacturing defect, they were not responsible. I take very good care of my cars. I have two Toyota Corollas, both 2017 and now I am very concerned about the other one. I’ve been on a lot of Toyota forums and it seems there are so many other Toyota Corollas that don’t have many miles on them and all of a sudden their transmission has an internal defect. I brought it to the dealership and they simply said it needed to be replaced, that it was hard shifting when going into reverse and banging gears intermediately. They told me if I wanted to know what the defect was I would have to pay at least 15 hrs of labor to start. My son could have been killed driving it

NHTSA ODI 11563178