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What 237 owners told NHTSA about the 2017 Tesla Model X P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (237)Crash / fire / injury (25)Electrical system (68)Suspension (57)Steering (36)Driver assistance (24)Speed control (13)Backup camera & sensors (12)Brakes (12)Lane Departure (12)Visibility & wipers (11)Lights (10)

57 of 237 complaints match · Suspension · clear filters · page 3 of 3

Dec 8, 2017Suspension

HERE IS A MODEL X IN A JUNKYARD IN UNITED KINGDOM: HTTPS://WWW.COPART.CO.UK/LOT/47617487/PHOTOS THE AUCTION LISTS THE CAR AS HAVING SUSPENSION DAMAGE. THE SUSPENSION HAS COLLAPSED ON ALL 4 WHEELS. AIR-BAGS HAVE DEPLOYED AND THERE IS SOME DAMAGE TO THE BODYWORK. IT IS EXTREMELY LIKELY THAT THE CAUSE OF ALL THE DAMAGE WAS A CASE OF TESLA SUSPENSION COLLAPSE. OWNERS HAVE BEEN DECEIVED INTO THINKING THEY ARE DRIVING ONE OF THE SAFEST CARS IN THE WORLD. REALITY IS THAT THESE CARS ARE INVOLVED IN VERY MANY CRASHES CAUSED BY MECHANICAL FAILURES AND THAT THE CAR SHATTERS LIKE AN EGGSHELL IN A SERIOUS CRASH. PLEASE TAKE ACTION TO PREVENT MORE DEATHS AND INJURIES. THANK YOU. CONCERNED CITIZEN

NHTSA ODI 11053526

Dec 6, 2017Suspension2 injuries

HERE IS A MODEL X IN THE JUNKYARD:HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=38&LOADRECENT=TRUE IT HAS BEEN INVOLVED IN A MAJOR FRONT END COLLISION AND IS LISTED AS BIO-HAZARD WHICH MEANS THAT OCCUPANTS HAVE BEEN INJURED. THE FRONT END IS BADLY DAMAGED BUT THE REAR END OF THE CAR IS COMPLETELY UNDAMAGED EXCEPT FOR THE FACT THAT THE LH BACK WHEEL HAS GONE TOTALLY WHOMPY. IT IS EXTREMELY LIKELY THAT THE WHOMPY WHEEL WAS THE CAUSE OF THE CRASH AND NOT SIMPLY A RESULT OF IMPACT DAMAGE. THE WHEEL AND TIRE ARE COMPLETELY UNDAMAGED AS IS THE REAR OF THE CAR. IT IS ALMOST IMPOSSIBLE THAT THE WHOMPY WHEEL WAS CAUSED BY AN IMPACT SINCE THE WHEEL WOULD BE EXPECTED TO BREAK BEFORE THE SUSPENSION FELL APART IF THE SUSPENSION WAS BUILT TO NORMAL AUTOMOTIVE STANDARDS. PLEASE DO NOT CONTINUE TO GIVE TESLA THE BENEFIT OF THE DOUBT. A RECALL FOR THESE FRAGILE AND DEFECTIVE SUSPENSION COMPONENTS IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION. SPEED AND INJURIES ARE AN APPROXIMATION BASED UPON THE PHOTOGRAPHIC EVIDENCE. VEHICLE IS AVAILABLE FOR INSPECTION AT THE JUNKYARD.

NHTSA ODI 11052693

Dec 1, 2017Suspension

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26708909&ROWNUMBER=2&LOADRECENT=TRUE NO AIR BAGS HAVE DEPLOYED WHICH MEANS THAT IT HAS NOT BEEN INVOLVED IN A MAJOR COLLISION. THE ENTIRE FRONT SUSPENSION HAS BEEN RIPPED OFF. THIS LOOKS LIKE ANOTHER CASE OF SELF INFLICTED INJURY CAUSED BY THE FLIMSY SUSPENSION BEING UNABLE TO COPE WITH THE FORCES GENERATED BY THIS HEAVY AND POWERFUL CAR. PLEASE INVESTIGATE THE REASON FOR SO MANY OF THESE CARS SIMPLY FALLING TO BITS ON THE HIGHWAYS. THANK YOU. CONCERNED CITIZEN FILING THIS COMPLAINT IN THE PUBLIC INTEREST.

NHTSA ODI 11051829

Nov 12, 2017SuspensionCrash1 injury

HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=51&LOADRECENT=TRUE IT HAS BEEN IN A FRONT END COLLISION AND HAS BIO-HAZARD STICKERS INDICATING THAT OCCUPANTS HAVE BEEN INJURED. THE FRONT END IS BADLY DAMAGED BUT THE BACK END OF THE CAR IS UNTOUCHED EXCEPT THAT THE BACK LEFT WHEEL IS CANTED OVER AT AN ANGLE MEANING THAT THE SUSPENSION IS BROKEN. THE WHEEL AND TIRE ARE UNDAMAGED SO IT IS HIGHLY UNLIKELY THAT THE SUSPENSION WAS BROKEN BY IMPACT DAMAGE. AS CAN BE SEEN FROM THE PHOTOGRAPHS OF THE FRONT END THE TESLA WHEELS ARE RELATIVELY FRAGILE AND WOULD BE EXPECTED TO FAIL BEFORE THE SUSPENSION DID. BROKEN TESLA SUSPENSIONS HAVE SOMETIMES CAUSED RUPTURED BRAKE HOSES. IT IS POSSIBLE THAT MAY HAVE BEEN A FACTOR IN THIS CRASH. THESE SAME SUSPENSION FAILURES ARE HAPPENING REPEATEDLY. PLEASE INVESTIGATE CONCERNED CITIZEN. NAME AND ADDRESS SUPPLIED.

NHTSA ODI 11045400

Nov 6, 2017Suspension

HERE IS A RECENTLY UPLOADED VIDEO IN WHICH A TESLA OWNER COMPLAINS OF EXCESSIVE VIBRATION FROM THE FRONT WHEELS OF HIS MODEL X: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JKCQL5L-NJ4 HE IS ON THE PHONE TO TESLA WHO ADVISE THAT ENGINEERING IS WORKING ON THE PROBLEM BUT THERE IS NOT YET A FIX AVAILABLE. HE IS ASSURED THAT THE CAR IS PERFECTLY SAFE TO DRIVE (YEAH..RIGHT!). GIVEN THE LARGE NUMBER OF CARS THAT HAVE EXPERIENCE SUDDEN BREAKAGE OF SUSPENSION COMPONENTS I BELIEVE THAT AT THE VERY MINIMUM THE CAR SHOULD BE TAKEN IN FOR A SAFETY INSPECTION. IF AN OWNER REPORTS ABNORMAL VIBRATION IT IS UTTERLY RECKLESS TO TELL THAT CUSTOMER IT IS NOTHING TO WORRY ABOUT. THERE IS NO GUARANTEE THAT THE CAR WILL NOT SOON EXPERIENCE A CATASTROPHIC FAILURE. NO OTHER CAR-MAKER WOULD BE FOOLISH ENOUGH TO PLACE LIVES AT RISK IN SUCH A FASHION. COMMENTS ON THAT VIDEO PROVE THAT OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM. PLEASE TAKE ACTION IMMEDIATELY. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 11043617

Nov 2, 2017Suspension

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26452947&ROWNUMBER=50&LOADRECENT=TRUE THE FRONT SUSPENSION HAS BROKEN AND THE WHEEL HAS BEEN SLICED IN HALF WHILE IT WAS STILL ROTATING. THE BACK WHEEL HAS GONE DECIDEDLY WHOMPY WHICH WOULD HAVE MADE THE CAR DIFFICULT TO STEER. NO AIR-BAGS HAVE DEPLOYED. THIS WAS NOT A CRASH. IT WAS A CASE OF SUSPENSION COLLAPSE CAUSED BY A SIMPLE AIR LEAK OR EVEN A FAULTY SOFTWARE OVER THE AIR UPGRADE. IT IS SIMPLY MIND BOGGLING THAT THIS CONTRAPTION HAS NOT BEEN RECALLED. PLEASE TAKE ACTION. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 11042736

Jun 14, 2017Suspension

HERE IS A 2017 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25188896&ROWNUMBER=15&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE FALLEN COMPLETELY OFF AND ONE OF THE BACK WHEELS HAS GONE ALL WHOMPY. THERE IS NO SIGN OF COLLISION DAMAGE APART FROM THE FRONT SUSPENSION COLLAPSE WHICH HAS DESTROYED THE WHEEL ARCHES. THESE SUSPENSION FAILURES ARE OCCURRING AT A RIDICULOUSLY HIGH RATE AND IN NEAR NEW CARS SO IT CAN NOT BE BLAMED UPON POOR MAINTENANCE. PLEASE TAKE ACTION IMMEDIATELY RATHER THAN WAITING FOR MORE LIVES TO BE LOST. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 10995049

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Working with the data? Download all 237 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Tesla Model X P90d verdict →