Home · 2017 Tesla Model X P90d · Complaints

What 237 owners told NHTSA about the 2017 Tesla Model X P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (237)Crash / fire / injury (25)Electrical system (68)Suspension (57)Steering (36)Driver assistance (24)Speed control (13)Backup camera & sensors (12)Brakes (12)Lane Departure (12)Visibility & wipers (11)Lights (10)

57 of 237 complaints match · Suspension · clear filters · page 2 of 3

Aug 27, 2021Suspension

2016-2017 Model X SUV: a possible front suspension link issue that can cause the tire to rub against the wheel arch. The attached picture shows an excessive wear of inside shoulder.

NHTSA ODI 11430789

Aug 3, 2021SuspensionAirbagsCrash

The contact owned a 2017 Tesla Model X. The contact's husband stated while driving 70 mph, a strange noise was heard coming from the rear driver side of the vehicle which resulted in the contact's husband losing control of the vehicle and collided with the median which brought the vehicle to a stop. None of the air bags deployed but no one was inquired and a police report was taken. The vehicle was towed to a junkyard where it was determined to be destroyed. The contact stated no warning lights was illuminated. The manufacturer was not informed of the failure. The failure mileage was unavailable.

NHTSA ODI 11427586

Jul 27, 2021Suspension

The rear camber arms of both Tesla Model S and X suspension have fixed camber angle that only grows wider as the time passes, that would cause the inner side of tires to wear out more rapidly than the mid or outer tire sides. Tesla doesn’t offer a camber arm that is adjustable in order to fix this alignment issue. Due to this the tires blow out prematurely and can potentially cause severe accidents. Tesla doesn’t acknowledge this as a design defect to replace this as safety problem, hence I am reporting it here to investigate the matter.

NHTSA ODI 11426683

Jul 9, 2021SteeringSuspensionWheels

The specific issue happen while I was I was pulling out of my driveway. The front passenger side suddenly started squeaking. After getting on the highway and accelerating, the car started shaking, and making louder and louder noises. Inspecting the assembly next to the front passenger side tire, I saw that the control arm assembly was making metal on metal contact and the wheel was not horizontally in place (it wiggles on steering). I took the car to the service center. They confirmed that the control arm assembly is corroded and that the issue could cause an accident if it happens while driving as I could lose steering control.

NHTSA ODI 11424045

Mar 5, 2021Suspension

2017 MODEL X IN THE JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+X/VID-45785079 BACK WHEEL FELL OFF. THAT'S IT. BACK WHEEL FELL OFF. JUST THE USUAL STRETCHED AND SNAPPED SUSPENSION CHEESY POOFS. IT WOULD BE NICE IF YOU WOULD DO SOMETHING. BUT I EXPECT YOU WON'T YOURS DESPAIRINGLY KEEF

NHTSA ODI 11399380

Jan 17, 2021Suspension

THE CAR SHUDDERS WHEN ACCELERATING. I HAVE HAD THE FRONT HALF SHAFTS REPLACED TWICE AND NOW THE SHUDDER IS BACK AGAIN. THEY SAY THEY ARE AWARE OF THIS, AS WELL AS THE NOISE THAT THE STEERING MECHANISM MAKES, AND THE FACT THAT THE MODEL X WIPERS DON'T WORK, BUT I HAVE TO PAY TO GET ALL THESE THINGS FIXED SINCE IT'S OUT OF WARRANTY.

NHTSA ODI 11388533

Jan 15, 2021SuspensionElectrical system

I HAVE HAD MY VEHICLE FOR A LITTLE OVER 3 YEARS AND IN THIS TIME I HAVE HAD TO TAKE THE VEHICLE IN OVER 10 TIMES. I HAVE HAD MULTIPLE VISITS FOR BOTH MY IN-CAR DASH SLOW, FREEZING, OR RESTARTING AND I HAVE HAD 3 VISITS RELATING TO WHAT I BELIEVE IS MY SUSPENSION NOT WORKING. MCU UNIT- THIS HAS STOPPED WORKING WHILE STARTING MY CAR WHERE THE SCREEN WOULD NOT LOAD AS WELL AS WHILE IN MOTION ON CITY STREETS AND HIGHWAY WHERE THE UNIT WILL FREEZE. I HAVE NOTICED IT MORE OFTEN WHEN ON LONGER ROAD TRIPS BUT IT HAS ALSO HAPPENED DURING DAY TO DAY ACTIVITY. SUSPENSION: WHILE UNDER WARRANTY I RECEIVED A MESSAGE SAYING THERE WAS AN ISSUE WITH MY SUSPENSION, TESLA DIAGNOSTICS COULD NOT DETERMINE A PROBLEM BUT THEY PROACTIVELY FIXED A PART. NOT SURE IF THIS IS KNOWN PART THAT WAS FAILING BUT IT WAS A PROACTIVE APPROACH. MONTHS LATER I BROUGHT MY VEHICLE IN B/C IT WAS MAKING A LOUD MOTOR NOISE, THEN HISSING WHILE THE VEHICLE WAS STATIONARY IN MY GARAGE. I DID NOT KNOW AT THE TIME BUT I THINK THIS MAY HAVE BEEN THE 1ST SIGNS OF A LEAK IN MY SUSPENSION SYSTEM. ONCE AGAIN TESLA COULD NOT DIAGNOSIS OR RECREATE THE PROBLEM. LESS THAN A YEAR LATER FROM THAT VISIT TO THE SERVICE CENTER MY VEHICLE WOULD NOT RAISE OR LOWER. THERE WAS NO INDICATION THAT IT NEEDED TO BE BROUGHT TO THE SERVICE CENTER SO INITIALLY I THOUGHT IT MAY JUST BE AN ISSUE BECAUSE IT WAS VERY COLD OUTSIDE. AFTER TAKING IT IN AGAIN, TESLA TRIED A REPAIR THAT WAS GOING TO COST ABOUT $500, THE NEXT DAY THEY TOLD ME THE REPAIR DID NOT TAKE AND A MUCH MORE EXPENSIVE REPAIR WOULD BE NECESSARY ABOUT $6,000. THE VEHICLE HAS LESS THAT 100,000 MILES ON IT AND I WAS CONCERNED ABOUT THE SUSPENSION FAILING AS I HAVE READ A LOT OF INFORMATION OF OTHER TESLAS HAVING SIMILAR ISSUES. WITHOUT A 3-RD PARTY TO TAKE IT TO IN MY AREA, I FELT I HAD NO CHOICE BUT TO PAY THE FEE AND LET TESLA FIX IT. TESLA DISCOUNTED BY 10%.

NHTSA ODI 11388267

Nov 30, 2020SteeringSuspensionTransmission & drivetrain

I'M NOT FROM THE US, BUT WANT TO LET YOU KNOW THAT THERE ARE ALSO SAFETY PROBLEMS WITH MODEL X CARS IN EUROPE. MY CAR, A TESLA X FROM APRIL 2017 WITH 93.682 KILOMETERS DRIVEN BROKE DOWN WITH A BROKEN SUSPENSION PART. THE WHEEL WAS MOVING FOR- AND BACKWARDS COMPARED TO THE VEHICLE. TESLA CALS THE PART FORE LINK ASSY LH (1041570-00-B). WHEN PARKING THE CAR IN REVERSE, THE FRONT A THE CAR CAME UP FOR 5 CENTIMETERS. IT HAPPENED ALSO DRIVING SLOWLY FORWARD. THE BIG RING ON THE END OF THIS PART (THE SITE THAT IS CONNECTED CLOSE TO THE WHEEL) WAS COMPLETELY TORN OPEN. TESLA ALSO HAD TO REPLACE THE LEFT AND RIGHT FR SUSP AFT LINK ASSY BECAUSE OF "WEAR AND TEAR". UPPER CONTROL ARM WERE ALREADY REPLACED IN JUNE 2020. REAR MOTOR REPLACED JANUARI 2018, ELECTRONICS FOR OPENING FRONT DOORS REPLACED IN MARCH 2020, NEW POWER STEERING APRIL 2020. I LIKE YOU TO INVITE THE ALSO LOOK AT SUSPENSION SAFETY ISSUES IN EUROPE WITH THE MODEL X AND S. THESE ISSUES HAVE NOTHING TO DO WITH ROAD CONDITIONS, WE HAVE VERY NICE SMOOTH ROADS HERE IN THE NETHERLANDS. I MADE A VIDEO OF THE MOVEMENT OF THE FRONT LEFT WHEEL.

NHTSA ODI 11377028

Nov 12, 2020Suspension

HERE IS A 2017 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38034265?ROWNUMBER=2 THE LH BACK WHEEL HAS GONE WHOMPY. ELON MUSK CALLS THIS "CHINA SYNDROME" BECAUSE IT ONLY HAPPENS IN CHINA DUE TO BAD ROADS AND BAD DRIVERS. THIS TESLA WENT WHOMPY IN CALIFORNIA. YOU KNOW WHAT TO DO. DEMAND A RECALL! THANKS IN ADVANCE KEEF

NHTSA ODI 11374341

Oct 16, 2020Suspension

HERE IS A TESLA MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37656941?ROWNUMBER=81 AAAND..... POP GOES THE BALL JOINT! THAT'S IT! THE TOP BALL JOINT HAS FALLEN TO BITS AGAIN. THERE IS ABSOLUTELY ZERO COLLISION DAMAGE THAT WOULD ACCOUNT FOR THE BALL JOINT FAILING LIKE THIS. THERE HAVE BEEN MANY REPORTS OF OWNERS COMPLAINING OF SQUEAKS CAUSED BY LACK OF LUBRICATION IN THESE BALL JOINTS. EVENTUALLY THE BALL WEARS AWAY UNTIL IT POPS OUT AND THEN THINGS TURN TO EXCREMENT. IF IT IS NOT TOO MUCH TROUBLE FOR YOU THEN WOULD YOU PLEASE BE SO KIND AS TO DEMAND A RECALL BEFORE MORE PEOPLE GET SLAUGHTERED BY THESE DEFECTIVE CONTRAPTIONS. THANK YOU SO MUCH. KEEF.

NHTSA ODI 11364704

Jul 16, 2020SuspensionCrash

HERE IS A TESLA FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36822732?ROWNUMBER=0 ITT IS BURNED OUT BUT JUDGING BY THE ASHES AROUND THE VEHICLE IT HAS MOST LIKELY BURST INTO FLAMES WHILE STORED IN THE JUNKYARD POST CRASH. THE BACK WHEEL HAS GONE WHOMPY WHICH IS NOT UNUSUAL FOR A TESLA. THERE IS NO CRASH DAMAGE AT THE BACK OF THE CAR THAT WOULD EXPLAIN WHY THE WHEEL WENT WHOMPY. IT WENT WHOMPY BEFORE THE CRASH. THE FRONT WHEEL AND SUSPENSION HAS SNAPPED OFF AND HAS ESCAPED THE FIRE BECAUSE IT WAS LYING ON THE GROUND NEXT TO THE CAR DURING THE FIRE. THE AIR-SHOCK IS STASHED INSIDE THE CAR BECAUSE IT WAS STASHED THERE BY THE TOW TRUCK DRIVER. THE FRONT WHEEL IS CLEANLY SLICED IN HALF. THIS IS A COMMON FAILURE IN TESLAS. THE SUSPENSION BREAKS WHILST THE CAR IS TRAVELLING AND THE BROKEN PART GOUGES THE WHEEL WHILST IT IS ROTATING. MANY SIMILAR CASES CAN BE SEEN HERE; HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157661343139261 TESLA SUSPENSIONS ARE DEFECTIVE. I BET YOU A SIGNED DOLLAR. PLEASE ISSUE A RECALL IMMEDIATELY. THANK YOU. [XXX]. DATE OF CRASH, MILEAGE ETC. ARE ESTIMATED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11339811

Jun 25, 2020Suspension

TESLA MODEL X IN JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36623316?ROWNUMBER=8 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO DAMAGE TO BODYWORK EXCEPT FOR WHERE THE BACK WHEEL AND SUSPENSION SIMPLY SNAPPED OFF. PERHAPS THE OWNER PRESSED THE "LUDICROUS" BUTTON. IF YOU CAN SPARE THE TIME WOULD YOU PLEASE LAUNCH AN INVESTIGATION BEFORE ANOTHER TESLA VICTIM IS LAUNCHED OVER A CLIFF OR INTO ONCOMING TRAFFIC. SEND MY REGARDS TO [XXX]. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11330891

May 15, 2020Suspension

I BELIEVE TESLA HAS DESIGNED AND INSTALLED DEFECTIVE UPPER CONTROL ARM, JOINTS, AND BUSHINGS THAT DO NOT SUPPORT THE WEIGHT OF THE VEHICLE. I HAVE EXPERIENCED A SLIGHT GLIDING OF VEHICLE IN ADDITION TO CREAKY AND CLANGY SOUNDS EMITTING FROM THE FRONT SUSPENSION. THE GLIDING OCCURS DURING 30-45 MPH, AND THE NOISES OCCUR AT SLOW SPEEDS. MY VEHICLE CURRENTLY HAS 22K MILES ON IT AND HAVE BEEN DRIVEN UNDER NORMAL CONDITIONS. *TR

NHTSA ODI 11324722

May 8, 2020Suspension

WHEN TURNING THE WHEEL AND BACKING UP INTO A PARKING SPOT AT MY WORK, THERE WAS A LOUD THUD/POP NEAR THE FRONT LEFT TIRE. I WAS TRAVELING 1-5 MPH SINCE I WAS BEING CAREFUL WITH MY NEW CAR. THIS CAR WAS PURCHASED NOT MORE THAN 48 HOURS BEFORE FROM A TESLA DEALERSHIP. ON THE DAY THAT WE BOUGHT IT AND DROVE IT HOME THE CAR WAS SHAKING SO BAD WE HAD TO MOVE THE KIDS CAR SEATS TO THE BACK OF THE CAR. THAT SAME DAY WE SET UP A SERVICE APPOINTMENT TO GET THAT ISSUE FIXED WHILE NOT DRIVING THE CAR BECAUSE WE WERE AFRAID THERE WERE TIRE PROBLEMS. THE DEALERSHIP LOOKED OVER OTHER ISSUES AS WELL BEFORE WE LEFT BUT SAID SINCE THE SERVICE DEPARTMENT WAS CLOSED THAT DAY WE WOULD HAVE TO COME BACK SOMETIME IN THE FUTURE. *TR

NHTSA ODI 11323803

Mar 14, 2020Suspension

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35688671/72 THE FRONT WHEEL AND SUSPENSION HAVE FALLEN OFF BECAUSE THE BALL JOINT POPPED APART ALLOWING THE WHEEL TO WHOMP ABOUT AND BATTER THE BEGEEZUS OUT OF THE BODYWORK. THERE IS NO POSSIBLE EXCUSE FOR THE BACK WHEEL GOING WHOMPY. THERE IS NOT SO MUCH AS A SCRATCH ON THE BACK END OF THE CAR, JUST THE USUAL WHOMPY WHEEL. COULD YOU PLEASE HAVE YOUR BLIND GUIDE DOG LEAD YOU TO THIS VEHICLE AND THEN HAVE A FEEL OF THAT BACK WHEEL. IT'S WHOMPY. DREADFULLY WHOMPY. IF YOU WOULD KINDLY ARRANGE FOR AN IMMEDIATE RECALL OF THESE DANGEROUS CONTRAPTIONS THEN I WILL HAVE NO NEED TO KEEP BOTHERING YOU. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11317964

Mar 11, 2020Suspension

THIS IS A COMPLAINT ABOUT A 2017 TESLA MODEL X WITH 3 WHEELS THAT HAS JUST SHOWN UP IN THE SALVAGE YARD. HERE IS THE CAR. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35678369/1 BECAUSE THE LISTING DOES NOT INCLUDE THE FULL VIN DETAIL I HAVE USED THE VIN OF ANOTHER WRECKED TESLA SO AS TO BE ABLE TO FILE THE REPORT. PLEASE HAVE A LOOK AT THE PHOTOGRAPHS OR BETTER YET INSPECT THE CAR AND SPEAK TO THE OWNER. THIS IS NOT THE RESULT OF A CRASH. THE CAR IS UNDAMAGED APART FROM THE SUSPENSION LINKS HAVE STRETCHED BEYOND BREAKING POINT AND THE WHEEL HAS COME OFF AND WHOMPED DOWN THE HIGHWAY PUTTING LIVES IN DANGER. THESE SUSPENSION PARTS FAIL IN THIS MANNER OVER AND OVER. TESLA IS COVERING UP THIS DEFECT. WHY ARE YOU ALLOWING THEM TO GET AWAY WITH IT? I HUMBLY BESEECH, PETION, BEG, PRAY, AND URGE YOU TO RECALL THESE LETHAL CONTRAPTIONS. YOURS RESPECTFULLY. [XXX] CONCERNED AND FULLY HINGED CITIZEN. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11317609

Dec 27, 2019Suspension

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61279099/PHOTOS IT HAS NOT BEEN IN A CRASH, NO DAMAGE TO THE BODYWORK AND NO AIR-BAGS DEPLOYED. THE REASON THAT IT IS AN INSURANCE WRITE OFF IS THAT THE AIR SUSPENSION HAS COLLAPSED FORCING THE WHEELS UP INTO THE ARCHES AND DAMAGING THE WEEL WELL LINERS. THE LUDICROUS THING IS THAT TESLAS DO NOT HAVE ANY LIMIT STOPS ON THE AIR SUSPENSION. A SIMPLE AIR LEAK CAN CAUSE THIS FAILURE WHICH IN MANY CASES IT THEN RESULTS IN THE WHEEL JAMMING UP AND WRENCHING OFF THE SUSPENSION TWIGLETS. WHAT ARE YOU WAITING FOR? HOW MANY MORE DEATHS DO YOU NEED? ARE YOU GUYS JUST SCARED OF ELON MUSK? I'M NOT. YOURS IN DISGUST KEEF

NHTSA ODI 11291658

Dec 4, 2019Suspension

HERE IS A MANGLED MODEL X IN THE AUCTION YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34406683&ROWNUMBER=25&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT MIGHT POSSIBLY HAVE BEEN JUST AN UNFORTUNATE ACCIDENT....BUT, THE DEVIL IS IN THE DETAIL. LOOK CLOSELY AT THE RIGHT HAND BACK WHEEL. THE TREAD IS COMPLETELY WORN AWAY. THE TIRE IS PEELED OFF THE WHEEL. SOMETHING HAS SPEARED INTO THE TIRE AND WHEEL AND PEELED THEM BACK OVER A QUARTER OF THE CIRCUMFERENCE. THIS CERTAINLY HAS THE APPEARANCE OF YET ANOTHER FAILED SUSPENSION THAT HAS CAUSED A SELF-INFLICTED INJURY TO THE TESLA. I AM FINDING IT VERY DIFFICULT TO UNDERSTAND WHY THERE HAS NOT BEEN A FORMAL INQUIRY INTO THESE ALARMINGLY COMMON TESLA SUSPENSION FAILURES. PLEASE TAKE ACTION. THANK YOU. KEEF

NHTSA ODI 11286984

Nov 29, 2019SuspensionCrash

MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/57745099/PHOTOS BACK SUSPENSION FALLEN TO BITS. WHEEL AND TIRE HARDLY DAMAGED AT ALL. WHEN'S THE RECALL?

NHTSA ODI 11282822

Nov 29, 2019Suspension

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56259179/PHOTOS IT HAS NOT BEEN IN A CRASH, NO AIRBAGS HAVE BEEN DEPLOYED. THE ONLY SLIGHT PROBLEM IS THAT THE BACK WHEEL HAS GONE TOTALLY WHOMPY. WHY NO RECALL? ANY OTHER MAKE OF CAR THAT HAD EVEN A SMALL NUMBER OF SUCH SUSPENSION BREAKAGES WOULD HAVE BEEN RECALLED LONG AGO. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. KEEF

NHTSA ODI 11282942

Oct 30, 2019SuspensionCrash

HERE IS A TESLA IN THE JUNKYARD - HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33942175&ROWNUMBER=22&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE PHOTOGRAPHS PROVE THAT THIS IS A CLASSIC CASE OF THE BROKEN FORE-LINK WHICH MANY OWNERS HAVE ALREADY REPORTED TO NHTSA AND WHICH HAS BEEN MUCH DISCUSSED ON TESLA OWNER'S FORUMS. ****** CRACKED FORELINK? | PAGE 3 | TESLA MOTORS CLUB HTTPS://TESLAMOTORSCLUB.COM ' TESLA: VEHICLES ' MODEL S MAR 23, 2018 - 20 POSTS - ‎7 AUTHORS UNFORTUNATELY, I DIDN'T TAKE NOTE OF MY BROKEN RH FORE LINK SERIAL NUMBER BEFORE IT WAS REPLACED. IF ANYONE ELSE CHIMES IN HERE WITH A BROKEN ... FORE LINK SUSPENSION FAILURE WHILE DRIVING ON THE FREEWAY 3 POSTS 30 JAN 2019 SERIOUS PROBLEM WITH MY 2016 MODEL S | PAGE 2 20 POSTS 1 AUG 2017 ANOTHER FRONT SUSPENSION CONTROL ARM FAILURE 20 POSTS 9 MAY 2018 HAVE YOU SEEN THIS TECHNICAL SERVICE BULLETIN? 20 POSTS 2 APR 2019 MORE RESULTS FROM TESLAMOTORSCLUB.COM ********* THE SNAPPED FORE-LINK HAS SPEARED INTO THE WHEEL WHILST IT WAS STILL ROTATING AND HAS PEELED OFF THE TIRE AND ALSO SLICED THE WHEEL IN HALF. ELON MUSK IS STILL CLAIMING THAT THIS IS THE SAFEST CAR IN THE WORLD! HOW MUCH LONGER WILL YOU ALLOW THIS SITUATION TO CONTINUE? IS THIS WHAT TESLA MEANS BY INSANE AND LUDICROUS??

NHTSA ODI 11277020

Jul 17, 2018Suspension

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28833816&ROWNUMBER=12&LOADRECENT=TRUE BACK SUSPENSION HAS FALLEN TO BITS. AS REPORTED PREVIOUSLY. TESLA SUSPENSIONS ARE MADE FROM EXTRUDED ALUMINUM WHICH HAS THE STRENGTH OF CHEESE. PLEASE TAKE THESE CONTRAPTIONS OFF THE ROADS BEFORE MORE PEOPLE GET KILLED. THANK YOU. CONCERNED CITIZEN ETC. ETC.

NHTSA ODI 11111980

Jun 22, 2018SteeringSuspension

I HAVE BEEN ADVISED THAT IT IS PREFERABLE THAT OWNERS FILE THEIR OWN COMPLAINTS OF DEFECTS. UNFORTUNATELY THE OWNER OF THIS TESLA HAS NOT RESPONDED TO MY REQUEST THAT HE DOES FILE A COMPLAINT. THIS IS PROBABLY BECAUSE HE KNOWS THAT IF HE DOES COMPLAIN HIS TESLA MAY BE DEVALUED AND HE RISKS BEING BLACKLISTED BY THE COMPANY. THE ATTACHED PHOTOGRAPHS SHOW YET ANOTHER FRACTURED SUSPENSION ARM. THE OWNER IS IDENTIFIABLE FROM THE PHOTOGRAPHS AND IT WOULD BE VERY EASY FOR NHTSA TO CONTACT HIM AND OBTAIN THE BROKEN PART FOR INSPECTION. IT WOULD ALSO BE VERY EASY TO TRACE THE TESLA SERVICE CENTER RECORDS. HERE IS THE TEXT OF THE COMPLAINT THAT THE OWNER HAS POSTED ON TWITTER. HIS PHOTOGRAPHS OF THE FRACTURED PARTS ARE INCLUDED WITH THIS SUBMISSION. PLEASE INVESTIGATE THIS. IT IS NOT AN ISOLATED INCIDENT. IT IS A DESIGN AND MANUFACTURING DEFECT.. **@ELONMUSK @TESLA MY TESLA X ((EASILY)) FELL APART. MY ((FAMILY)) WAS IN THE CAR. TESLA JUST REPLACED THE PART WITH THE SAME PART & NEVER ANSWERED IMPORTANT QUESTIONS I HAVE. FEELING UNSAFE IN YOUR X. THE MANAGER DID NOT CARE. PLEASE HAVE CORPORATE CALL ME TO DISCUSS** PLEASE NOTE: DUMMY US ADDRESS USED BECAUSE YOUR WEBSITE WILL NOT ACCEPT AN OVERSEAS ADDRESS. MY GENUINE CONTACT DETAILS ARE SUPPLIED.

NHTSA ODI 11103506

Mar 27, 2018Suspension

THERE HAS BEEN A FATAL TESLA CRASH IN MOUNTAIN VIEW CALIFORNIA. THE PHOTOGRAPHS WHICH I HAVE ATTACHED SHOWS THE LH FRONT WHEEL HAS BEEN SLICED IN HALF AND IS LYING ON THE GROUND ON THE LH SIDE OF THE BARRIER. THE TIRE OF THE TESLA IS LYING ON THE GROUND. IT IS IMPOSSIBLE THAT THE WHEEL COULD HAVE BEEN SLICED IN HALF BY A COLLISION WITH THE BARRIER. THE WHEEL HAS BEEN SLICED THROUGH BY A BROKEN SUSPENSION COMPONENT JAMMING INTO THE INSIDE OF THE WHEEL WHILE IT WAS ROTATING JUST AS THOUGH IT WAS TURNING ON A LATHE AND HAD A TOOL FORCED INTO IT. THERE CAN BE NO DOUBT THAT THIS WHEEL WAS SLICED BEFORE HITTING THE BARRIER. THERE IS A SINGLE WHEEL SKID MARK JUST BEFORE THE CRASH SITE. SINCE THE TESLA HAS ABS WHICH SHOULD PREVENT WHEEL LOCK UP AND SINCE THIS IS JUST A SINGLE WHEEL SKID MARK IT IS ALMOST CERTAIN THAT THIS WAS THE START OF THE SLICED WHEEL EVENT. I WOULD NOT BE SO CERTAIN OF THIS IF NOT FOR THE FACT THAT SEVERAL IDENTICAL CASES HAVE BEEN IDENTIFIED AND THE DETAILS HAVE BEEN REPORTED TO NHTSA PREVIOUS TO THIS FATAL CRASH. PLEASE LOOK UP REPORTS #11080798 #10957436 #11042736 #11040822 THE ONLY OTHER CASES OF CAR WHEELS GETTING SLICED IN HALF THAT I CAN FIND ON THE WEB ARE JUST A VERY FEW OLD MODEL CARS THAT HAVE BEEN BADLY MAINTAINED OR REPAIRED. FOR THIS SORT OF FAILURE TO BE HAPPENING ON NEAR NEW TESLA CARS IS SIMPLY UNACCEPTABLE. I HAVE FILE MANY REPORTS OF BROKEN TESLA SUSPENSIONS AND MANY OF THOSE COULD EASILY HAVE CAUSED A SLICED WHEEL. I AM NOT FILING THESE REPORTS FRIVOLOUSLY. I AM TRYING TO PREVENT FURTHER LOSS OF LIFE. PLEASE TAKE ACTION IMMEDIATELY. THANK YOU.

NHTSA ODI 11081729

Dec 29, 2017SuspensionAirbags

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27010294&ROWNUMBER=13&LOADRECENT=TRUE THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE AIR-BAGS HAVE DEPLOYED BECAUSE THE CAR STOPPED ABRUPTLY WHEN ALL FOUR WHEELS JAMMED UP IN THE WHEEL WELLS. THERE IS NO COLLISION DAMAGE. THE ONLY DAMAGE TO THE CAR IS SELF INFLICTED DUE TO THE SUSPENSION COLLAPSE. PLEASE INVESTIGATE THE REASONS FOR THESE FREQUENT FAILURES IN ALMOST NEW CARS. IN THIS THREAD AN OWNER REPORTS A PROBLEM WITH THE AIR SUSPENSION IN A BRAND NEW CAR: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-MODEL-S-100D-BROKEN-IMMEDIATELY-AFTER-I-TOOK-DELIVERY.104956/ SNIP** NOT 3 MINUTES INTO MY FIRST DRIVE, I WAS MET WITH AN ERROR ON THE DASHBOARD AND CENTER SCREEN THAT SAID "AIR SUSPENSION NEEDS SERVICE, CONTACT TESLA SERVICE". I DECIDED TO DRIVE BACK TO THE DELIVERY CENTER AND SHOW THEM, BUT THEY WEREN'T ABLE TO FIX IT. SO 30 MINUTES INTO OWNERSHIP OF MY BRAND NEW 100D AND I WAS ALREADY DRIVING IT TO THE SERVICE CENTER. THEY TOOK THE CAR AT AROUND 4 PM AND IT'S 10:30 AM THE NEXT DAY AND HAVEN'T HEARD BACK YET.** PLEASE NOTE THAT I AM REPORTING THESE SUSPENSION COMPLAINTS IN THE INTERESTS OF PUBLIC SAFETY. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS BUT MY CORRECT NAME AND EMAIL ADDRESS IS SUPPLIED. I HAVE BEEN INFORMED THAT IT IS LEGITIMATE FOR A NON OWNER AND NON USA RESIDENT TO FILE COMPLAINTS. THANK YOU. CONCERNED CITIZEN. *TR

NHTSA ODI 11057449

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Working with the data? Download all 237 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Tesla Model X P90d verdict →