What 379 owners told NHTSA about the 2017 Tesla Model S 75d

MAIN COMPUTER EXPERIENCED THE EMMC FAILURE WHICH IS WIDESPREAD FOR THIS MODEL AND YEAR, AMONGST OTHERS. I COULD TELL IT WAS IMMINENT FOR FAILURE, HOWEVER WE DID NOT REALIZE THE VEHICLE NEEDS THIS COMPUTER FOR TURN SIGNAL CONTROL. THUS, MY WIFE DROVE HOME FROM WORK WITH A DEAD COMPUTER AND THOUGHT SHE HAS TURN SIGNALS WHEN SHE DID NOT. FORTUNATELY SHE MADE IT HOME SAFELY. WE HAVE NOT DRIVEN IT SINCE WE REALIZED THIS SAFETY CONCERN. FUFTHERMORE, THE BACKUP CAMERA ALSO IS UNUSABLE IN THIS STATE. I WENT AHEAD AND SCHEDULED FOR THE NEWER COMPUTER (WITHOUT THIS KNOWN ISSUE) TO BE INSTALLED AS SOON AS I SAW THE SYMPTOMS OF IMMINENT FAILURE, BUT IT DIED A COUPLE DAYS LATER, AND IS CURRENTLY NOT SAFELY DRIVABLE WHILE AWAITING THE PART.

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MCU IS FAILING PREVENTING SAFETY FEATURES AND NORMAL FUNCTIONS SUCH AS TURN SIGNALS, AC, RADIO, NAV, ETC. HAPPENS WHILE DRIVING.

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PLEASE NOTE THAT THE VIN OF THE TESLA WHICH IS THE SUBJECT OF THIS COMPLAINT IS UNREADABLE AND THEREFORE IF HAVE USED A SUBSTITUTE VIN. IT WILL BE EASY FOR YOU TO CONTACT THE SALVAGE YARD AND OBTAIN THE CORRECT VIN. HERE IS THE SALVAGE AUCTION LISTING. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36847721?ROWNUMBER=0 IT CAN BE SEEN IN THE PHOTOGRAPHS THAT THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF. THIS INSANE DESIGN USES A SLOTTED HOLE IN THE TIP OF THE KNUCKLE TO CLAMP THE TOP BALL JOINT IN PLACE. CAST ALUMINIUM IS BRITTLE AND HAS VIRTUALLY ZERO ELASTICITY. IT IS UNSURPRISING THAT THIS TYPE OF FAILURE HAPPENS REPEATEDLY IN TESLAS. DUE TO THE DICTATORIAL RULE OF ELON MUSK THESE FAILURES ARE NEVER INVESTIGATED OR REMEDIED. THEY ARE SIMPLY SWEPT UNDER THE RUG AND BURIED UNDER NON DISCLOSURE AGREEMENTS. TESLA IS A SICK COMPANY. PLEASE INVESTIGATE. THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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MY TESLA WAS BUILT WITH MCU V1.0. IT SLOWS DOWN AND FAILS TO RESPOND FEW TIMES. I HAVE TO PARK AND THEN INTERACT WITH IT. ALSO, HEARING THAT THIS MCU FAILS AFTER CERTAIN PERIOD. ALREADY THERE ARE SEVERAL REPORTS FROM CARS BUILT 2 YRS BACK (2015 - MINE IS 2017) THAT WHEN MCU FAILS, IT DOES OPERATE ALOT OF ITEMS THAT COULD POSE SAFETY ISSUE. I AM CONCERNED THAT THIS WAS INSTALLED PURPOSELY BY TESLA SO THEY CAN CHARGE TO MAKE THE UPGRADE BY THE FEAR OF THE SAFETY ISSUE.

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DRIVER SEAT WAS REPLACED IN EARLIER APPOINTMENTS HOWEVER ROD STILL HITS BOTTOM (UNDERNEATH THE THIGHS AND BUTT). IT'S PAINS BAD AND LATER STOP BLOOD FLOW, NUMBS MY LEGS. I HAD TO CONTINUOUSLY ADJUST MYSELF TO CONTINUE MY DRIVING; AT THAT POINT I DON'T FEEL SAFE IN THE CAR. I TRIED SEVERAL POSITIONS BUT IT STILL HURTS. HERE IS TESLA RESPONSE: ASSISTANT SERVICE MANAGER SAT IN THE FRONT DRIVER SEAT AND CONFIRMED CUSTOMER CONCERN. COMPARED TO MULTIPLE OTHER SERVICE AND INVENTORY VEHICLES OF THE SAME MODEL AND FOUND ALL COMPARABLE SEATS ARE SIMILAR. THIS IS INHERENT TO THE DESIGN OF THE SEAT. RECOMMEND CUSTOMER ADJUST SEAT POSITIONS AND/OR LUMBAR SUPPORT TO A MORE COMFORTABLE POSITION SUITED TO THEIR PERSONAL PREFERENCE.

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COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.

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THE MCU1 ON MY TESLA HAS HAS GONE COMPLETELY DARK WHILE DRIVING THE VEHICLE. BEFORE GOING COMPLETELY BLACK, I LOST NAVIGATION, BLINKERS WERE NOT OPERATIVE, ENTERTAINMENT WENT OUT, A CRYPTIC MESSAGE APPEARED INDICATING THAT I NEEDED TO CHARGE MY CAR IMMEDIATELY. BEFORE GOING COMPLETELY BLACK, ALL CLIMATE FUNCTIONS STOPPED. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 WEEKS. TESLA SERVICE ASSURED ME THAT NOTHING WAS WRONG AND THAT A SIMPLE RESET AND CLEARING SOME DATA WOULD SOLVE THE PROBLEM. I THINK THAT THIS LOSS OF FUNCTION IS A SIGN OF A FAILING MCU AND THAT TESLA IS REFUSING TO ACKNOWLEDGE IT. A REPLACEMENT COST $1,000..........AND IT IS REPLACED WITH A REFURBISHED UNIT THAT IS EXACTLY THE SAME AS THE UNIT THAT FAILED IN THE FIRST PLACE!

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THE MAIN DISPLAY SCREEN FREEZES AND LOCKS UP WHICH REQUIRES ME TO PERFORM A RESET ON THE MAIN COMPUTER IN MY TESLA MODEL S.

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VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR

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MCU SPORADICALLY FREEZES AND/OR REBOOTS (WHILE IN MOTION) WITHOUT ANY INPUT FROM US. THIS RENDERS THE DEFROST CONTROLS AND THE BACKUP CAMERA INOPERABLE UNTIL THE SYSTEM RESTARTS, WHICH TAKES SEVERAL MINUTES. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. THIS IS A KNOWN MCU FAILURE DUE TO MANUFACTURING ERROR ON THE PART OF TESLA CAUSING MULTIPLE REPLACEMENTS AND RENDERING THE CAR INOPERABLE. *TR

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MEDIA CONTROL UNIT (MCU1) HAVING PROBLEMS, DOESN'T VIDEOS RECORD PROPERLY, LOT OF PIXCELLATION, HANGS UP ABRUPTLY, YELLOW LINES OBSERVED

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MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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MCU DOES NOT FUNCTION AS IT SHOULD ALL THE TIME. DASHBOARD GAUGES HAVE TURNED OFF WHILE VEHICLE WAS IN MOTION DISRUPTING NORMAL AND INTENDED OPERATION.

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THE MOBILE CONTROL UNIT (MCU) SCREEN WILL RANDOMLY REBOOT, SHUT DOWN, OR FREEZE. HAPPENS RANDOMLY AT ANY TIME, REGARDLESS IF THE VEHICLE IS STATIONARY OR MOVING. THIS IMPAIRS CRITICAL SAFETY FUNCTIONS SUCH AS DEFOGGER, BACKUP CAMERA, AND ALL OTHER ELECTRICAL CONTROLS (EX. HVAC).

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COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR

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MAIN CENTER SCREEN (REFERRED TO AS MCU1) QUIT WORKING AFTER I DROVE HOME FROM WORK ONE EVENING. THE CAR WAS STILL DRIVE-ABLE AND CHARGE-ABLE, BUT AUDIO/SAFETY CHIMES NO LONGER WORKED BECAUSE THOSE ARE POWERED BY THE MCU1 WHICH DIED. THE CAR WAS APPROXIMATELY 2.75 YEARS OLD WITH ABOUT 89,000 MILES ON ODOMETER WHEN THIS HAPPENED. IT WAS OUT OF WARRANTY TO FIX THIS ISSUE. *TR

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THE MCU IN MY CAR SIMPLY STOPPED WORKING. I COULD DRIVE IT BUT HAD NO SPEEDOMETER, NO SIGNALS, NOTHING THAT IS CRITICAL TO DRIVING SAFELY. IT WOULD NOT START CONSISTENTLY AND I WAS AFRAID IT WOULD STOP IN THE MIDDLE OF THE HIGHWAY ON MY WAY HOME. THE MCU IS THE CENTRAL COMPUTER IN THE CAR THAT CONTROLS EVERYTHING. *TR

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MY MAIN SCREEN WOULD COMPLETELY GO BLACK RANDOMLY AND WHEN THAT HAPPENS MY INSTRUMENT CLUSTER IN FRONT OF ME WOULD ALSO GO BLACK AND AS A RESULT I CAN'T SEE HOW FAST I'M GOING OR MY BLIND SPOTS OR ANYTHING REALLY. IT'S THE MCU THAT CONTINUES TO HAVE THIS PROBLEM AND TESLA WON'T REPLACE IT. *TR

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HERE IS A TESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36599781?ROWNUMBER=2 THE BACK WHEEL AND SUSPENSION HAS SIMPLY FALLEN OFF. OTHER THAN THIS THE CAR IS UNMARKED AND IN IMMACULATE CONDITION. IT HAS NOT BEEN IN A CRASH ( DUE ONLY TO GOOD FORTUNE) THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. THE AIR SUSPENSION HAS FAILED CAUSING THE WHEELS TO JAM UP IN THE WELLS UNTIL THE STRAIN CAUSED THE SUSPENSION TO SNAP. TESLA MAKES SUSPENSION PARTS FROM LOW QUALITY EXTRUDED ALUMINUM. THIS SAME FAILURE HAPPENS OVER AND OVER AND HAS PLAYED A PART IN MANY FATAL CRASHES. CHECK OUT THIS COLLECTION OF PHOTOS TO SEE MANY MORE EXAMPLES. HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ HOW MUCH MORE EVIDENCE DO YOU NEED BEFORE DEMANDING A RECALL? YOURS WHOMPILY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. PLEASE NOTE THAT THE VIN OF A RANDOM TESLA MODEL S HAS BEEN USED TO ENABLE ME TO FILE THIS COMPLAINT. HERE IS A FRESHLY UPLOADED YOUTUBE VIDEO OF SOME KIDS FOOLING AROUND WITH AUTOPILOT AND PUTTING MANY LIVES AT RISK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GXGLMMMFKUA DESPITE SEVERAL FATALITIES AND THE SCATHING NTSB REPORT PEOPLE ARE STILL DOING DANGEROUS THINGS. NOTHING HAS BEEN DONE TO CORRECT THE MISCONCEPTION THAT AUTOPILOT IS SELF DRIVING AND THAT IT IS SAFE TO RELY ON IT. THIS PUBLIC MISCONCEPTION WAS DELIBERATELY ENGINEERED BY ELON MUSK. AUTOPILOT SHOULD BE GEOFENCED SO THAT IT IS IMPOSSIBLE TO USE IT ON UNDIVIDED ROADS. DRIVER MONITORING SHOULD BE IN PLACE TO PREVENT THE KIND OF STUPIDITY SHOWN IN THIS VIDEO. SINCE IT IS IMPOSSIBLE TO UNDO THE WIDELY HELD BELIEF THAT AUTOPILOT IS PERFECTLY SAFE AND INDEED SAFER THAN A HUMAN DRIVER THE ONLY SOLUTION IS TO DISABLE TESLA AUTOPILOT IMMEDIATELY VIA AN OVER THE AIR UPDATE. THE WRECKERS YARDS ARE FILLED WITH ASTONISHING NUMBERS OF CRASHED TESLAS. HTTPS://POCTRA.COM/TESLA-FOR-SALE IT IS A CERTAINTY THAT MANY OF THESE TESLA CRASHES WERE CAUSED BY DRIVER DISTRACTION I.E. TOUCHSCREEN AND/OR AUTOPILOT. I PETITION NHTSA TO DEMAND AN IMMEDIATE RECALL OR DISABLING OF THIS DANGEROUSLY MISNAMED AUTOPILOT. THANK YOU. KEEF

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MY CAR IS ONLY 2 YRS OLD AND WHILE BACKING OUT OF A PARKING SPACE IN A PARKING STRUCTURE, I FELT A LIFT THEN LOWERING OF FRONT DRIVER'S SIDE WHEEL (LIKE GOING OVER SPEED BUMP, BUT THERE WAS NONE) THEN WOULD BARELY DRIVE. TOLD THAT THE DRIVER'S FRONT LOWER CONTROL ARM IS BROKEN.

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I HAVE REACHED OUT TO TESLA 3 TIMES TO FIX A SUDDEN UNINTENDED ACCELERATION ISSUE. 11 DAYS AFTER I REPORTED THE ISSUE AND THEY TOLD ME MY CAR WAS OK TO DRIVE I GOT INTO A ACCIDENT. IT TOOK TESLA 5 MONTHS TO GIVE BACK THE REPORTS OF THE CRASH IN WHICH THEY SAID IT WAS MY FAULT. I HAVE LOST TRUST IN THE COMPANY AND HAVE SEEN THAT 127 OTHER PEOPLE HAVE BEEN AFFECTED BY THE SAME ISSUE ACCORDING TO CNN PLEASE TAKE CARE OF THIS ISSUE. ANY TESLA OWNER IS A PIONEER OF A FUTURE CREATION. AFTER THE ACCIDENT THEY TOLD ME AUTOPILOT IS ON BETA MODE ITS NOT PERFECT YET. THEY SHOULD NOT ALLOW PUBLIC TO USE A HAZARDOUS SOFTWARE. ALSO TESLA EMPLOYEES WERE VERY NEGLIGENT. I ALMOST DIED IN THIS ACCIDENT WITH MY FATHER AND THE MANAGER HAD NO IDEA OF MY CASE EVEN AFTER MY CAR WAS GIVEN TO ME AND THEY SAID IT WAS OK TO DRIVE. I GOT INTO A ACCIDENT 11 DAYS AFTER THEY OK'D MY CAR PLEASE HELP AS I AM FRUSTRATED AND DO NOT KNOW WHAT TO DO ANYMORE OR WHO TO GET TO FIX MY CAR. I HAVE DOCUMENTATION OF ADDRESSING SUDDEN INTENDED ACCELERATION TO TESLA MULTIPLE TIMES. THANK YOU

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THIS IS A COMPLAINT RELATED TO THE TESLA BATTERY FIRES INVESTIGATION. PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2017 TESLA TO BE ABLE TO FILE THIS COMPLAINT. THE WRECK OF THE BURNED OUT TESLA HAS NOW SHOWED UP IN THE SALVAGE YARD BUT IT IS TOO BADLY BURNED TO BE ABLE TO READ THE VIN. THERE WAS A FIRE ON JANUARY 10TH IN ARLINGTON INVOLVING A TESLA MODEL S HERE IS A VIDEO SHOWING THE TESLA ON FIRE OUTSIDE THE GARAGE AND SPEWING FLAMES IN ALL DIRECTIONS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=RTXKM_0I8VG THIS BURNED OUT WRECK WHICH IS NOW IN A CHICAGO SALVAGE YARD IS VERY LIKELY TO BE THE CAR THAT WAS ON FIRE. HTTPS://WWW.COPART.COM/LOT/27044150 THE VIDEO OF THAT FIRE SHOWS JUST HOW DANGEROUS A BURNING TESLA IS. EVEN WITH SEVERAL FIRE-ENGINES AND THOUSANDS OF GALLONS OF WATER IT IS NEAR IMPOSSIBLE TO EXTINGUISH. AN OCCUPANT OF THE HOUSE WAS TREATED BY PARAMEDICS. THE TESLA FAN CLUB HAS TRIED TO DEFLECT THE BLAME ON TO "CHRISTMAS LIGHTS" HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CHRISTMAS-LIGHT-HOME-FIRE-IN-ARLINGTON-HEIGHTS-IL.181401/ YEAH RIGHT! IT'S A LITTLE PAST THE 12 DAYS OF CHRISTMAS! AS I AM SURE YOU WILL BE AWARE A SINGLE LITHIUM BATTERY CELL HAS ALWAYS GOT A NON-ZERO PERCENTAGE CHANCE OF CATCHING FIRE DUE TO INTERNAL SHORT CIRCUIT. WHEN THERE ARE 7000 CELLS TIGHTLY PACKED TOGETHER A CHAIN REACTION A HIGHLY LIKELY OUTCOME. TESLA IS NOW TINKERING ABOUT WITH THE CHARGING RATES BUT THIS WILL NEVER ELIMINATE THE CHANCES OF THESE FIRES. PLEASE KEEP INVESTIGATING. THANK YOU. KEEF

NHTSA ODI 11302917

ON 1/19/20 AT 1623 PHOENIX TIME WHILE COMING TO A STOP ON A SURFACE STREET THE CAR SUDDENLY ACCELERATED. PROMPT APPLICATION OF THE BREAKS PREVENTED AN ACCIDENT. THIS IS THE FIRST TIME THIS HAS HAPPENED.

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RECENTLY I READ AN ARTICLE TITLED 'US AGENCY EXAMINING TESLA UNINTENDED ACCELERATION .' AND I WOULD LIKE TO REPORT THAT I HAVE HAD THE EXACT SAME PROBLEM WITH MY TESLA S. THREE MONTHS AFTER PURCHASING MY TESLA, I WAS PARKING MY CAR WHEN ALL AT ONCE IT ACCELERATED AND HIT THE CAR IN FRONT OF ME IN THE PARKING LOT. IT HAPPENED A TOTAL OF 3 TIMES IN THE FIRST 16 MONTHS THAT I OWNED THE CAR. I CONTACTED TESLA NUMEROUS TIMES AND AFTER GOING BACK AND FORTH WITH THEM, THEY TOLD ME THAT IT WAS MY FAULT BECAUSE THEY SAID THAT I MIXED UP THE BRAKE AND GAS PEDALS. IT WAS THE WEIRDEST FEELING HAVING THE CAR ACCELERATE ALL AT ONCE. I DID NOT MIX UP THE PEDALS. IN THE PREVIOUS 50+ YEARS OF DRIVING, NOTHING LIKE THIS EVER HAPPENED TO ME AND THEN ALL AT ONCE, ONLY 3 MONTHS AFTER GETTING MY TESLA, IT STARTED. I HAVE SAVED E-MAILS BETWEEN TESLA AND MYSELF CONCERNING THIS ISSUE IF YOU WOULD LIKE TO SEE THEM. I HOPE YOU ARE ABLE TO HELP SOLVE THIS PROBLEM AND TO GET TESLA TO ADMIT THAT THERE IS A PROBLEM. IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT ME (SEE BELOW).P[LKP

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