Home · 2017 Tesla Model S 75d · Complaints

What 379 owners told NHTSA about the 2017 Tesla Model S 75d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (379)Crash / fire / injury (50)Electrical system (104)Suspension (104)Steering (42)Driver assistance (41)Speed control (33)Lights (24)Visibility & wipers (23)Brakes (20)Lane Departure (19)Backup camera & sensors (17)

Newest first · 379 complaints · page 11 of 16

Nov 19, 2020Electrical system

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT AFTER EXTENSIVE RESEARCH, HE WAS CONCERNED ABOUT A COMPLETE AND PERMANENT SYSTEM FAILURE. THE FAILURE RECURRED THREE TIMES. THE CONTACT CONTACTED TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955; (831) 264-6896) AND WAS INFORMED THAT UNLESS THERE WAS A HARD FAIL, THE DEALER WAS UNABLE TO REPAIR MEDIA CONTROL UNIT FREE OF CHARGE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO A VOLUNTARY REPAIR HOWEVER, THE HARD FAILURE AS INDICATED BY THE DEALER, WAS NECESSARY FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11375404

Nov 18, 2020Electrical systemBackup camera & sensors

THE MCU SCREEN GOES BLANK REPEATEDLY. IT REQUIRES A REBOOT. WHEN THIS OCCURS LOSS OF NUMEROUS VEHICLE FUNCTIONS OCCURS WHICH CREATES SAFETY ISSUES. CONTROL OF DEFOGGING, REAR BACK UP CAMERA ETC ARE SOME OF THE LAST SAFETY FEATURES. CURRENTLY HAS ONLY OCCURRED IN STATIONARY VEHICLE

NHTSA ODI 11375164

Nov 18, 2020Suspension

DRIVING ON HIGHWAY ON AUTOPILOT WHEN ANOTHER CAR CUT INTO MY LANE IMMEDIATELY IN FRONT OF ME. I SLAMMED ON THE BRAKES TO AVOID HITTING HIM AND HEARD A HORRIFIC NOISE. AFTER THE BRAKES STOPPED MY CAR I HAD DIFFICULTY STEERING & STILL HEARD A TERRIBLE GRINDING NOISE UNDERNEATH THE CAR, BUT WAS ABLE TO LIMP OFF THE HIGHWAY TO A SAFE PLACE. I DISCOVERED THAT THE SUSPENSION HAD BROKEN. AFTER CAR WAS TAKEN TO NEARBY TESLA SERVICE LOCATION I READ THAT THERE HAD BEEN ISSUES WITH THE SUSPENSION IN MY MODEL YEAR 2017 AND THAT IN CHINA TESLA HAD AGREED TO REPAIR THIS DEFECT, BUT THAT IN THE U.S. SO FAR THEY HAD DEEMED IT 'WEAR AND TEAR'. I UNDERSTAND THERE ARE ATTEMPTS AT SOME LEGAL CLASS ACTION SUITS GOING ON. THEY REMOVED AND REPLACED BOTH FRONT LOWER FORE LINKS WITH UPDATED PARTS AND REPLACED DAMAGED LEFT FRONT WHEEL ARCH LINER AND SAID THE FAILURE WAS DUE TO 'METAL FATIGUE, MOST LIKELY ONSET BY THE SUDDEN BRAKING MANEUVER'. THE CHARGE WAS INITIALLY OVER $1,300, BUT AS SOON AS I MENTIONED MY KNOWLEDGE OF THE AFOREMENTIONED SUSPENSION PROBLEMS,TESLA IMMEDIATELY SAID THE ENTIRE COST WOULD BE COVERED AS 'GOODWILLL SERVICE'.

NHTSA ODI 11375236

Nov 18, 2020Suspension

HERE IS YET ANOTHER TESLA THAT HAS ARRIVED IN THE JUNKYARD BECAUSE ITS WHEEL WENT WHOMPY. HTTPS://WWW.COPART.COM/LOT/55641240/PHOTOS/2017-TESLA-MODEL-S-NC-CHINA-GROVE THERE IS NO CRASH DAMAGE AND NO AIRBAGS DEPLOYED. THIS IS A SELF INFLICTED INJURY CAUSED BY PITIFULLY WEAK EXTRUDED MONKEY-METAL SUSPENSION PARTS. TESLA ADMITS TO THE WEAKNESS BUT CLAIMS IT IS NOT DANGEROUS AND WILL NOT LEAD TO A LOSS OF CONTROL. THIS IS BULLPLOP! CHINA HAS ORDERED A RECALL BECAUSE OF THESE SUSPENSION BREAKAGES. ALL THE TESLAS AROUND THE WORLD HAVE THE SAME PROBLEM. WHAT IS WRONG WITH YOUR ORGANISATION THAT YOU ARE ALLOWING THIS SITUATION TO CONTINUE. YOU HAVE RECEIVED HUNDREDS OF VALID COMPLAINTS ABOUT THIS. CONTRARY TO WHAT MUSK HAS TWEETED OUT THESE COMPLAINTS ARE NOT FAKE OR FRAUDULENT. PLEASE GET ON WITH DOING YOUR JOB. THANK YOU. CITIZEN KEEF

NHTSA ODI 11375317

Nov 17, 2020Electrical system

MCU STILL FAILING AFTER HAVING IT REPLACED.

NHTSA ODI 11374990

Nov 17, 2020Electrical system

THE MCU TOUCHSCREEN IS REQUIRING REBOOTING ON AN INCREASING BASIS, 4 OR 5 TIMES A WEEK. THE REBOOTING CAN TAKE AT LEAST 5 MINUTES. I FEEL IT IS A SAFETY PROBLEM SINCE THE VEHICLE IS NON-OPERATIONAL DURING THIS TIME.

NHTSA ODI 11375013

Nov 17, 2020Electrical system

2017 TESLA MODEL S. CENTER SCREEN FREEZES UP AND DASH LIGHTS GO BRIGHT TO DARK. ISSUE; WHEN CENTER SCREEN LOCKS UP YOU CAN'T USE THE FOLLOWING- DEFROSTERS, AIR CONDITIONING, HEATER, GARAGE DOOR REMOTE, NAVIGATION, BACK UP CAMERA, AUTO POILET WARNING GOES ON AND OFF WITH OUT ME TOUCHING IT.. VERY DANGEROUS AND SCARY . I HAD IT IN TWICE FOR THE SAME PROBLEM AND WAS TOLD IT WAS A SIMPLE SOFT WEAR UPDATE. FINALLY HAVE AN APPOINTMENT BUT IT TOOK OVER TWO WEEKS. NOW I AM TOLD THAT IF THERE WAS AN UPGRADE I NEED TOO PAY OUT OF POCKET FOR THE COMPANIES FAULTY ISSUES. SERIOUSLY! THIS HAPPENS MOVING AND STATIONARY. HAPPENS MULTIPLE TIMES WEEKLY

NHTSA ODI 11375077

Nov 17, 2020Electrical systemLightsBackup camera & sensors

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

NHTSA ODI 11375158

Oct 26, 2020Electrical systemVisibility & wipers

CENTRAL SCREEN (MEDIA CONTROL UNIT - MCU) CONTINUES TO SHUT DOWN AND RESTART WHICH CAUSES LOSS OF AIR BAG, CLIMATE (INCLUDING DE-FOGGING), REAR CAMERA AS WELL AS MEDIA CONTROLS/GPS. TESLA REPAIR INDICATES THAT IT IS A DEFECT THAT CAN ONLY BE FIXED BY UPGRADING TO THEIR NEW MCU2 AT A LARGE COST. REPLACING WITH SAME SYSTEM WILL NOT FIX ISSUE. THIS RESTARTING/REBOOTING OCCURS WHEN DRIVING AND WHEN IDLE WITH NO WARNING. TESLA CLAIMS IT DOES NOT AFFECT DRIVING BUT IT COMPLETELY SHUTS DOWN ABILITY TO CHARGE, USE CLIMATE CONTROL(INCLUDING WINDOW CLEARING) AND SAFETY CONTROLS LIKE AIRBAGS. THIS HAPPENS APPROXIMATELY 1X DAILY WHEN DRIVING CAR STARTING AFTER TESLA INSTALLED SOMETHING RELATED TO FULL SELF DRIVING OPTION.

NHTSA ODI 11366476

Oct 17, 2020Electrical system

APPARENTLY A TOTAL FAILURE OF THE 'DAUGHTER BOARD'. IN THIS INSTANCE THE CAR WAS PARKED WHEN IT HAPPENED. GOT INTO CAR AND AT FIRST WOULDN'T POWER UP AS NORMAL. TOUCHSCREEN, INCLUDING ALL CONTROLS FOR VEHICLE, WOULD NOT START UP. CLIMATE STARTED UP BUT COULD NOT BE CONTROLLED. CAR WOULD START BUT BLINKERS DIDN'T NOT WORK. SOMETHING SIMILAR HAS HAPPENED ON PERHAPS 10 OR MORE OCCASIONS IN THE PAST, THOUGH USUALLY COULD BE FIXED WITH A HARD RESET. IN AT LEAST 2 INSTANCES THE AC HAS STOPPED WORKING MIDWAY THROUGH A DRIVE (THROUGH OVER 100 DEGREE WEATHER WITH ELDERLY PERSONS IN A VERY LONG DRIVE- VERY UNSAFE)

NHTSA ODI 11364813

Sep 30, 2020Electrical system

COMMON COMPLAINTS REGARDING MAIN COMPUTER. TAKES LONGER EVERY DAY TO START, MANY DELAYS WITH EVERYDAY FUNCTIONS, BLACKOUT/RESTART DURING OPERATION, ETC...

NHTSA ODI 11361934

Sep 30, 2020Electrical system

MEDIA CONTROL UNIT(MCU) FAILS. CAR HAS NO AUDIO(RADIO OR NAVIGATION), AND CAMERAS MALFUNCTION. SCREEN REFRESH EXTREMELY SLOW. ALL CAUSING SAFETY ISSUES AND DISTRACTIONS TO THE DRIVER. A RESET TEMPORARILY FIXES, BUT RESETTING EVERY TIME I GET IN THE CAR IS IMPRACTICAL. TESLA SERVICE REQUESTED I REMAIN PATIENT UNTIL A FIRMWARE MODIFICATION IS PREPARED. THEY DID NOT OFFER A TIMELINE. I UNDERSTAND THE MCU FAILURE IS COMMON AND CURRENTLY UNDER INVESTIGATION BY NHTSA

NHTSA ODI 11361938

Sep 23, 2020

MCU FAILURE. IT IS BECOMING ALMOST A DAILY ISSUE WITH THE MCU BEING VERY SLOW AND OCCASIONALLY THE WHOLE SCREEN GOES BLACK WITH NO HVAC CONTROL AND PIXELATED SCREEN WITH POOR NAVIGATION.

NHTSA ODI 11360643

Sep 22, 2020SteeringSuspension

DRIVING HOME FROM SERVICE ON THE HIGHWAY, WHILE ON A STRAIGHT SECTION, I WAS FORCED TO USE MY BRAKES TO SLOW DOWN FOR ANOTHER CAR AND BAM! CATASTROPHIC FAILURE OF THE DRIVERS SIDE FRONT CONTROL ARM. INTERESTING THING THOUGH... I'D ADDRESSED A CONCERN ABOUT A GRINDING NOISE FROM UP FRONT, AT A PRIOR SERVICE, AND THEY INFORMED ME THAT THE SOUND WAS NORMAL BASED ON THE HIGH PERFORMANCE BRAKES. WHICH I KNEW SOUNDED WRONG. NOW THIS? SEEMS A BIT SHADY TO ME.

NHTSA ODI 11360383

Sep 19, 2020Electrical system

MY 2017 MODEL S HAS HAD ISSUES WITH THE MCU WHEREBY THE CENTER SCREEN WOULD RESTART WHILE DRIVING. MANY OCCASIONS I WOULD BE BACKING OUT OF MY GARAGE AND CENTER SCREEN WOULD RESTART OR GO BLACK FOR EXTENDED TIME RESULTING IN NO BACK UP CAMERA OR TURN SIGNAL ACCESS. EARLIER THIS YEAR BEFORE COVID, I BACKED OUT OF MY GARAGE TO GO DROP OF MY KIDS AT SCHOOL. AND, THE CENTER SCREEN WAS BLACK FOR THE WHOLE TRIP - NO ACCESS TO BACK UP CAMERA, TURN SIGNALS, OR DEFROST CONTROLS.

NHTSA ODI 11359949

Sep 14, 2020Electrical system

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE HARDWARE COMPUTER FAILED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE FOR THE FAILURE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TESLA SERVICE CENTER - LATHAM (326 OLD NISKAYUNA RD, LATHAM, NY 12110) HOWEVER, THE DEALER REFUSED TO SERVICE THE VEHICLE FOR FREE. THE CONTACT DROVE THE VEHICLE TO THE DEALER WITHOUT THE INDICATOR LIGHTS OR WINDSHIELD WIPERS OPERATIONAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

NHTSA ODI 11354848

Aug 31, 2020Suspension

I WAS BACKING OUT OF PARKING SPOT WHEN I HEARD A LOUD CLUNKING NOISE FROM THE FRONT PASSENGER WHEEL WELL. THE TIRE WAS UNSTABLE AND WOBBLY. I TOOK PICTURES UNDERNEATH TO BE ABLE TO SEE THE PROBLEM, AND NOTICED A HUNK OF METAL ON THE GROUND. SEE ATTACHED PIC. TURNS OUT THE FORE LINK HAD SNAPPED NEAR THE TIRE ATTACHMENT. SEEMS LIKE THIS IS A KNOWN ISSUE AND HAS SINCE BEEN REDESIGNED BUT NOT RECALLED. WHY WOULDN'T THIS BE A RECALL IF ITS A SERIOUS SAFETY ISSUE? I CAN ONLY IMAGING WHAT DISASTER COULD HAVE HAPPENED IF I WAS AT HIGHWAY SPEEDS!!!

NHTSA ODI 11352228

Aug 31, 2020Electrical systemAirbagsSpeed control

THERE ARE CHALLENGES WITH THE MCU1 AND ITS INTEGRATION WITH FSD HARDWARE #3. THIS MANIFESTS AS FREEZES ON THE CENTRAL AND DRIVERS DISPLAYS UNTIL THE CARS MCU DOES A FULL RESTART(SPEEDOMETER IS NOT AFFECTED). THIS RESTART CAN TAKE AS LITTLE AS 5MIN OR CAN STAY OFF FOR THE DRIVE UNTIL MANUALLY FORCE REBOOT INITIATED. DURING THE FREEZE I EXPERIENCE LOSS OF PASSENGER AIRBAG(WARNING COMES ON, I CANT TELL IF OTHER AIRBAGS ARE AFFECTED). THE CLIMATE CONTROL SYSTEM TURNS OFF NO A/C OR HEAT IS AVAILABLE. SOMETIMES AUTO PILOT IS AFFECTED, SO I WOULD ASSUME EMERGENCY BRAKING IS AFFECTED BECAUSE ITS THE SAME SYSTEM AS AUTO PILOT. THE ODOMETER IS DOES NOT RECORD MILES IF THIS HAPPENS WHILE DRIVING. NO BACK UP CAMERA IS AVAILABLE. THESE ISSUES HAVE INCREASED SINCE I HAD THE HW3 UPGRADE HERE IS A WEBSITE THAT TALKS ABOUT THIS ISSUE HTTPS://TESLA-INFO.COM/BLOG/TESLA-MCU1-EMMC-FAILURE.PHP HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/JOE-ROGAN-VS-MCU1-HW3.203776/

NHTSA ODI 11352297

Aug 29, 2020SteeringSuspensionWheels

I WAS BRAKING FROM ABOUT 35 MPH TO MAKE A 90 DEGREE RIGHT HAND TURN INTO DRIVEWAY. THERE WAS A SUDDEN GRINDING NOISE AND SHUDDERING. I CONTINUED TO BRAKE AND TURN UNTIL I WAS SAFELY IN THE DRIVEWAY. A QUICK INSPECT REVEALED SOME DAMAGE TO THE WHEEL WELL, BUT THE CAR SEEM DRIVE-ABLE, SO I VERY SLOWLY LIMPED INTO A PARKING SPOT. I'VE READ ENOUGH POSTS FROM OTHER PEOPLE HAVING THIS SAME FAILURE TO IMMEDIATELY SUSPECT A SUSPENSION FAILURE. WHEN PARKED IT WAS EASY TO IDENTIFY THE SAME FAILURE I'VE SEEN ALL OVER THE INTERNET. CONTROL ARM FAILED, RESULTING THE WHEEL TOUCHING THE WHEEL WELL AS I WAS BRAKING, BURNING THROUGH TO THE METAL AND GOUGING MY WHEEL.

NHTSA ODI 11351962

Aug 13, 2020SuspensionElectrical systemSpeed control

THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUSED BY THE POOR DECISION TO SELECT AN MCU CHIP THAT HAS A LIMITED NUMBER OF DATA WRITES TO THE MEMORY, AND THAT CANNOT BE CLEARED OUT BY ANY SYSTEM DESIGNED INTO THE CAR. MINE JUST FAILED LAST WEEK AND MY CAR ONLY HAS 30,000 MILES ON IT. TESLA CLAIMS THAT THEY ONLY WARRANTY THE ENTERTAINMENT SYSTEM FOR 25,000 MILES. THE PROBLEM IS THAT THEY'VE INTEGRATED THE MCU AND EMMU AS THE SINGLE SOURCE OF OPERATIONS FOR ALL OTHER VITAL SYSTEMS IN THE VEHICLE. THIS IS COMPLETELY INSANE AND IS WITHOUT A DOUBT A SAFETY ISSUE, AS IT WAS 90 DEGREES THE DAY MY MCU FAILED AND DANGEROUSLY HOT INSIDE MY CAR, EVEN WITH ALL WINDOWS DOWN, WHICH ONLY GOT WORSE BECAUSE THERE IS SO MUCH THERMAL LOADS CREATED BY THE BATTERY, NORMALLY PROTECTED BY THE OVERHEAT SENSORS & FANS, THAT ARE NOW NOT OPERATING PROPERLY THANKS TO THE MCU FAILURE. IT ALSO IMPORTANT THAT YOU UNDERSTAND THE MOST OF THE NEED TO WRITE TO THE FINITE MCU & EMMU MEMORY IS CAUSED BY TESLA DURING THEIR FREQUENT SOFTWARE UPDATES. MINE IS A P100D LUDICROUS + AND COST WELL OVER $100,000 WHEN NEW. TELL ME WHAT OTHER MANUFACTURE WOULD BE ALLOWED TO GET AWAY WITH DESIGNING A SINGLE POINT OF FAILURE THAT EFFECTS NEARLY EVERY SYSTEM INCLUDING SAFETY FEATURES, AND THEN SAY ITS ONLY COVERED FOR LESS THEN THE TIME THEY KNOW THE FIRST FAILURE WILL OCCUR. CRIMINALS AND MAKE THEM ACCOUNTABLE NOW PLEASE.

NHTSA ODI 11349119

Aug 8, 2020Suspension

PLEASE NOTE THAT I HAVE USED THE VIN OF A DIFFERENT CAR TO SUBMIT THIS COMPLAINT SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS PAGE 15 OF A THREAD IN WHICH MANY OWNERS REPORT BROKEN SUSPENSIONS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-15 THE LATEST COMPLAINANT PROVIDES PHOTOGRAPHS OF THE BROKEN PARTS AND SAYS THAT HE WILL BE FILING AN NHTSA COMPLAINT. IF HE HAS DONE SO THEN YOU MAY DISREGARD MY COMPLAINT. HOWEVER, HIS FINAL POST SUGGESTS THAT HE HAS ACCEPTED AN OFFER FROM TESLA TO COVER THE COST AND IT IS HIGHLY LIKELY THAT HE WILL BE PERSUADED TO NOT FILE A REPORT. SNIP **HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-15** ADDITIONALLY MY OWN POSTS ON THIS FORUM THAT ENCOURAGED THE OWNER TO FILE A COMPLAINT HAVE BEEN DELETED. SNIP**YOUR POST IN THE THREAD ANOTHER FRONT SUSPENSION CONTROL ARM FAILURE WAS DELETED. REASON: CONSPIRACY THEORIST NONSENSE** THESE FORUMS ARE COMPLICIT IN THE COVER UP OF THESE LETHAL DEFECTS AND IN MY OPINION SHOULD BE PROSECUTED. PLEASE INVESTIGATE. REGARDS KEEF

NHTSA ODI 11343996

Aug 7, 2020Suspension

I JUST BOUGHT THE 2017 90D A MONTH AND HALF AGO AT 59K MILES NOW AT 65K MILES AND HEARD A POP AS I WAS PULLING AWAY FROM THE CURB AT 3-5 MPH. THOUGHT IT SOUNDED WEIRD BUT MAY HAVE JUST BEEN A WATER BOTTLE OR SOMETHING. UNFORTUNATELY I WAS ON A ROAD TRIP BACK HOME FROM THE BAY AREA WITH MY DAUGHTER. I STOPPED ON THE FREEWAY FOR A BATHROOM BREAK AND HEARD MY FRONT WHEEL DRIVERS SIDE GRINDING AGAINST THE WHEEL WELL. AFTER SPECULATION IT LOOKED AS THOUGH WHILE FACING THE WHEEL IT OFFSET TO THE RIGHT. I ASKED FOR A CALL FROM THE SC VIA TEXT AFTER MAKING AN APPOINTMENT AND HE SAID TO BRING MY CAR IN ASAP AS IT COULD BE A SAFETY ISSUE. AN HOUR LONGER INTO DRIVING I BRAKED LIGHTLY BECAUSE A CAR CAME INTO MY LANE ON I-5 AND THEN THERE WAS A LOUDER POP, GRINDING NOISE FOLLOWED BY A LOUD SCREECH, AND STEAM COMING FROM THE WHEEL WELL. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO COSTA MESA SERVICE CENTER WITH ME, MY 5 YEAR OLD, AND GIRLFRIEND IN A TOW TRUCK. SC SAID THAT THERE'S SIGNS OF IMPACT AND THAT IT CANNOT BE COVERED UNDER WARRANTY. THOUGH THEIR 'SIGNS OF IMPACT' ARE CLEARLY WEAR AND TEAR AND CURB RASH FROM PARKING MARGINS( WHICH I'M POSITIVE WERE THERE WHEN THE CAR WAS SOLD TO ME) I DIDN'T HIT ANYTHING AND IF I DID THE 4 CARS IN FRONT OF ME WOULD'VE TOO. AND EVEN MORE UNFORTUNATELY TESLA STARTED THE REPAIRS BEFORE INSURANCE GOT OUT THERE AND NOW THEY'RE TALKING ABOUT NOT COVERING IT. SO I MAY BE OUT 5K THAT I WAS QUOTED BECAUSE TESLA DECIDED IT'D BE GREAT TO REPLACE THE FRONT BUMPER AND GET IT PAINTED

NHTSA ODI 11343889

Aug 3, 2020Suspension

PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2017 MODEL S TO FILE THIS COMPLAINT BECAUSE THE ACTUAL VIN IS UNAVAILABLE. HERE IS A TESLA DISCUSSION THREAD (LIMITED TO VERIFIED TESLA OWNERS). HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/FRONT-DRIVERS-WHEEL-CAME-LOOSE SNIP** I HEARD A SOUND FROM THE LEFT FRONT WHEEL AND FELT IT IN THE STEERING WHEEL. SO I IMMEDIATELY STOPPED. EVERYONE CAME RUNNING OVER TO THE CAR. IT HAD RIPPED OFF THE INSIDE FELT LINING. IT SEEMS THE DRIVER FRONT WHEEL SHIFTED BACKWARDS ON ITS MOUNT** SNIP *** IT SEEMS THE REAR LOWER CONTROL ARM FAILED. THE BALL JOINT WITH WHICH IT CONNECTS TO THE WHEEL SPINDLE PLATE BROKE** SNIP**JOHNCRAB | AUGUST 3, 2020 THIS HAS BECOME SO COMMON THAT IN THE UK IT IS REFERRED TO AS 'WHOMPY WHEELS' TESLATAP.COM | AUGUST 3, 2020 AND FUDSTERS LIKE JOHNCRAB SO COMMON THEY ARE REFERRED TO AS "LIERS". BIGHORN | AUGUST 3, 2020 TOTAL BS AGAIN FROM OUR LOCAL MISANTHROPE. WHOMPY WAS COINED BY A FRAUD IN AUSTRALIA WHO WAS SUBMITTING DOZENS OF FAKE NHTSA REPORTS. CRIKEY! REGARDS KEEF WHOMPMEISTER

NHTSA ODI 11343077

Jul 31, 2020

MCU1 FAILURE; REQUIRES REBOOTING SEVERAL TIMES WEEKLY TO START UP. SPORADICALLY DOESN'T CHARGE ON SCHEDULE OR FROM THE APP. NEED TO START THE CHARGE FROM IN THE CAR, SEAT HEATERS SPORADICALLY COME ON, CLIMATE CAN'T BE CONTROLLED; STAYS WHERE IT IS, CAN'T CONNECT TO CAR VIA APP, LOCATION OF CAR GETS STUCK.

NHTSA ODI 11342516

Jul 31, 2020

THE MAIN TOUCHSCREEN ON MY TESLA MODEL S HAS FAILED MULTIPLE TIMES IN THE LAST MONTH. WHEN IT FAILS, I AM UNABLE TO USE BACKUP CAMERA, ADJUST HEADLIGHTS OR CLIMATE CONTROL, ALL OF WHICH CONSTITUTE A HAZARD. I AM WAITING FOR TESLA SERVICE TO DIAGNOSE THE FAULT.

NHTSA ODI 11342538

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Working with the data? Download all 379 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Tesla Model S 75d verdict →