What 858 owners told NHTSA about the 2017 Ram 1500 Quad Cab

Vehicle is having the same issues it had before with soot and sludge build up in the engine that caused the EGR to fail and melt into the engine... I have all the parts that were replaced from the 1st time this happened and was not repaired properly and is now causing a catastrophic failure....

NHTSA ODI 11734418

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that extra effort was needed to maintain control of the vehicle. No warning light was illuminated. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included. The manufacturer was notified of the issue. The approximate failure mileage was 180,000.

NHTSA ODI 11734125

Timeline of issues: 04/11/2026 – Vehicle purchased 04/16/2026 – Brakes began grinding 04/18/2026 – Vehicle developed starting issues 04/19/2026 – Brake system parts (pads, rotors, calipers) ordered due to failure 04/23/2026 – Parts received; same day 4WD was tested and confirmed not functioning properly (dashboard indicates engagement but front wheels do not engage) 04/24/2026 – Complete brake failure occurred due to caliper failure These issues occurred immediately after purchase and indicate the vehicle had significant pre-existing mechanical defects at the time of sale. The 4WD system also does not function correctly despite indicating engagement, and the braking system failed completely shortly after purchase.

NHTSA ODI 11733804

Steering has become hard and pulsates at times. Feels unsafe when turning at intersections. Steering issue is unpredictable and dangerous. (many other RAM 1500 drivers seem to have this issue per RAM forums). Fix is to replace entire rack and pinion system which is not acceptable. This is something that should last life of the vehicle. ~$4,000 fix is very hard to swallow.

NHTSA ODI 11732661

Electronic Power Steering (EPS) failure resulting in loss of control of vehicle.

NHTSA ODI 11732356

While driving the Electric Power Steering Unit failed. would not steer. maneuvered vehicle to safe area; turned off vehicle; waiter about 5 minutes; vehicle started and steering reset to a usable steering. Drove home and parked. Next day started vehicle; steering would not work. This incident happened while driving. Hazardous to all around. In the past two months started vehicle and tried to steer with no results. Used a system diagnostic device to find codes--reported that EPS unit failure. Talked with dealership and Manufacturer, both stated that there was not a recall for the Vin in question. (Ref. NHTSA- Recall-----VB9-NHTSA-077). They both said the vin number was not in the recall. Vehicle has not been inspected by manufacturer, police, insurance representatives or any other agency; only by current owner and family members. No warning of this happening was seen with this system failure prior to it happening. A message appeared in the dash system after this happened stating "check power steering"; not prior to the failure. No accident happened, no injuries occurred, no reports to police or insurance were made for this system failure. Contacted local dealership and manufacture of this failure, both stated this would be an "Out-Of-Pocket expense". Because of financial hardship, nothing has been done with this vehicle to date. It would require towing and repair of failure.

NHTSA ODI 11732487

EPS rack and pinion failing at 140,000km. Steering gets tight when driving long distances and at higher speeds. Intermittent loss of power steering happening daily. This is super concerning safety wise as this happened when i was on the highway and could have been a serious accident. Not to mention I have to pay over $4000.00 to have this repaired.

NHTSA ODI 11731762

Power Steerin EPS went out, causin loss of control of truck

NHTSA ODI 11731318

The electric power steering system has now completely failed and the steering is fully locked/stiff at all times. The vehicle cannot be safely driven or operated. The issue began as intermittent loss of power steering assist and progressed to total failure without warning. Steering now requires extreme force and is effectively unusable. This creates a serious safety hazard, especially if it occurs while driving or turning. The vehicle is currently undrivable and unsafe. The vehicle has not yet been inspected but is available for inspection upon request.

NHTSA ODI 11730923

The contact owns a 2017 Ram 1500. The contact stated that while driving at 45 MPH, the vehicle lost power steering functionality with the steering assist warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer associated the failure with NHTSA Campaign Number: 17V198000 (POWER TRAIN); however, the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 177,000.

NHTSA ODI 11729700

Received an error on the dash for Service Electronic Braking System and ABS System. Took to a mechanic and it is a failure of the Anti-Lock Brake Module. This is the same failure they are recalling other Ram trucks for already. I am not sure why the Ram 1500 is not included in the recall also.

NHTSA ODI 11726930

1Rear end shifted to passenger side 3 in 2. The intermittent shaft made the steering wheel over turn over half a turn. 3 manifold bolts replaced but snapped again. Fuel pump went out. Tailgate has opened multiple times. 120 k seems unfit to drive wheel studs drivers rear broke off 1 by 1 till there were 2 left

NHTSA ODI 11725740

Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System. I had no phone service luckily someone came by when they did because of the snow storm seeing vehicles was few and far between! After letting the truck sit for about 20mins with the positive cable unhooked I started the truck and had steering again. So the nice gentleman that stopped said he would follow me to the nearest cell service area so I could call someone, No warning light the first time at all the second time the only warning light was service ABS system which shouldn’t affect having power steering. So I repeated the steps as I did the first time and had steering again the service ABS System light was gone and we made it 11 Minutes up the mountain before it happened again only this time all kinds of service lights came on all at once, Service Electronic brake system,Service ANTILOCK BRAKE SYSTEM, SERVICE ELECTRONIC SHIFTER, SERVICE POWER STEERING SYSTEM, traction control was disabled which isn’t good in snowy weather conditions and i had no choice but to continue 3mins to the next town with no power steering no traction control and all these other warning lights because it wouldn’t fix it anymore temporarily by in hooking the positive battery cable and waiting 20 minutes which I attempted 3 times with no success once we reached the town I was able to call and have someone come pick me and my truck up and brought a scan tool I cleared the codes only for them to come right back as soon as I would crank the truck! Had it professionally scanned with same results! Very dangerous issue! Yes it can be inspected yes professionally inspected $2300part only not labor to!

NHTSA ODI 11725472

The contact owns a 2017 Ram 1500. While the vehicle was at a dealer for routine maintenance, the contact was informed that the fuel system was fractured and rusted. The dealer attributed the failure to corrosion. The vehicle remained at the dealer, and the failure was associated with NHTSA Campaign Number: 18V160000 (FUEL SYSTEM, GASOLINE); however, neither the VIN nor the model year was included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,969.

NHTSA ODI 11725637

My suspension didn't work. It was riding on the frame. The power steering is very difficult to turn. The front control screen is not turning on.

NHTSA ODI 11725150

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly failed to shift into gear properly, with the check engine warning light illuminated. The contact stated that while the vehicle was stopped, after depressing the accelerator pedal, the vehicle unexpectedly reversed. The contact stated that while the vehicle was parked and shut off, the vehicle unexpectedly started rolling away while parked on a hill at the residence, and the parking brake was engaged. The vehicle was taken to an independent mechanic and DTC: P0814-000; for transmission failure was retrieved. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 214,000.

NHTSA ODI 11725187

Fortunately the vehicle was not in an accident. About a month ago ABS and traction control lights came on. Took pickup to mechanic with a C2200-49 code. Mechanic said the dealer could only fix the issue. Took to the dealer a couple of weeks ago and am now on a wait list with no indication when a repair can be made because of part availability. This problem seems to be the same as Ram 2500s have and have been recalled. The safety issue is the same.

NHTSA ODI 11725009

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the service transmission warning light illuminated. The vehicle was driven to the residence. The contact used a portable diagnostic tester to diagnose the vehicle and retrieved DTC: U0001 and U0402. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The contact was informed that an error code had been received, which indicated low voltage. The contact stated that the independent mechanic did not understand what the low voltage meant. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure reoccurred. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with steering control module failure. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,100.

NHTSA ODI 11724761

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 50 MPH, several unknown transmission codes were displayed on the instrument panel, and the vehicle went into LIMP Mode. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that a transmission flush was needed. The vehicle was repaired; however, the failure persisted, and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed and determined that the power steering rack had short-circuited and needed to be replaced. The contact researched and was made aware of an unknown NHTSA recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,455.

NHTSA ODI 11724765

Please see attached document Tire size is , lt265/70r17

NHTSA ODI 11722920

The Coolant liquid is absorved with no external leaking. There is an active Recall (19V-757, FCA Recall VB1) that the dealer said fits perfectly my vehicle but for some reason my VIN# is not included under the recall and they can not do anything unless I pay them.

NHTSA ODI 11722671

I was driving on Interstate 20 in the third lane from the right of four total lanes when my truck suddenly lost all propulsion while attempting to pass another vehicle. The engine did not shut off, but it immediately dropped to very low RPM and the accelerator pedal no longer controlled the vehicle’s power. Multiple engine warning lights illuminated at the same time. I immediately activated my hazard lights and attempted to maneuver the vehicle across traffic to reach the shoulder. Because the vehicle had no propulsion, this created a dangerous situation in active interstate traffic. Several vehicles had to take evasive action and I experienced multiple near-collisions while trying to reach the shoulder. After safely stopping, I had the vehicle towed to my home and later towed again to the dealership at my own expense. The day before this incident, I received a recall notice in the mail related to this issue: Safety Recall 66A/23V-411. However, the dealership has informed me that my vehicle is only covered under recall 66A (a software update) and not recall 73A, which involves replacement of the tone wheel component. Based on the symptoms experienced and the dealership’s diagnosis, the tone wheel requires replacement. However, the dealership states that this repair is not covered under the recall currently assigned to my vehicle. Given that this failure caused a sudden and complete loss of propulsion at highway speed, I believe this issue is directly related to the safety concern described in the recall and poses a serious safety risk. I am requesting that NHTSA review whether the recall coverage for this issue is adequate and whether vehicles experiencing this failure should also be covered for tone wheel replacement.

NHTSA ODI 11722254

I have been told that I need to replace the ABS module. It is causing my trailer brakes not to work, the ABS is not working, and the Anti-Sway is not working. The dealership told me that the part has been back order for over a year. I do not feel that the vehicle is safe to use and we cannot pull our camping trailer with the vehicle. I cannot find a solution other than to trade in the vehicle, which I am not really in the market for a new vehicle. What can I do?

NHTSA ODI 11721734

Randomly received a “service power steering” message on dash. RAM dealership is saying I need a whole new rack and pinon.

NHTSA ODI 11721758

I was driving on the highway and the power steering in truck disappeared and the warning light turned on. Lost the power steering.

NHTSA ODI 11721371