What 858 owners told NHTSA about the 2017 Ram 1500 Quad Cab

The contact owns a 2017 Ram 1500. The contact stated that while driving on the highway at 65 MPH, there was an abnormal rattling sound coming from inside the cabin of the vehicle. There was no warning light illuminated. The contact pulled over to inspect the vehicle and became aware that the fuel tank strap had detached from the corroded fuel tank strap bracket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,332.

NHTSA ODI 11681694

The contact owns a 2017 Ram 1500. The contact stated while driving 45-50 MPH, the vehicle started shuddering violently and was pulling to the left and to the right. The contact was able to pull to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the front lower control arms had detached and the front subframe was fractured. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

NHTSA ODI 11586585

My Tailgate Came Open Unexpectedly, while my trailer was hooked up. I was in a development going around a turn very shortly after pulling off from my starting point. The tailgate crushed on the jack, causing significant tailgate damage. I have been In contacts with Turnersville Dodge, and they directed me to Maple Shade NJ Alfa Romeo/ Fiat. I have been on the phone with Them numerous times, as well as sent emails. This has been going on for over a year now. There is an open recall on the tailgate latch for my particular truck. This is the reason that my tailgate came open unexpectedly and caused significant damage. I have mentioned this recall, and I get alerts weekly about the open recall on the tailgate. Nothing is being done. I run a business , and have already had the inconvenience and unsafe operations, ongoing for over a year now. I am extremely busy, and it is extremely frustrating calling and emailing, with no fix in site. It’s insanity.

NHTSA ODI 11469242

2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?

NHTSA ODI 11451569

Tail gate just opens at anytime going up the road. I’ve owned vehicle two weeks and it’s happened three times.

NHTSA ODI 11433867

THERE IS A WATER LEAK THAT IS SEEN COMING IN AT THE DRIVER'S A-PILLAR AND AT THE CENTER OVERHEAD CONSOLE.

NHTSA ODI 11395731

PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD

NHTSA ODI 11372346

WHEN BACKING INTO GARAGE ON 5/24/20 RAM 1500 QUAD CAB STEERING LOCKED IN ONE POSITION AND VEHICLE ACCELERATOR WENT TO THE FLOOR. VEHICLE ACCELERATED QUICKLY BACKWARDS INTO MY GARAGE WALL AND DAMAGED THE GARAGE WALL, GARAGE DOOR, AND VEHICLE. I WAS ABLE TO STOP THE VEHICLE PRIOR TO IT HITTING THE BACK OF THE GARAGE AND GOING INTO MY HOUSE. THE VEHICLE STEERING WAS STILL LOCKED AND THE VEHICLE WOULD NOT GO BACK INTO GEAR. HAD THE VEHICLE TOWED TO THE DEALERSHIP.

NHTSA ODI 11338210

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE INDEPENDENTLY MOVED TO THE LEFT, WHICH CAUSED THE LOAD IN THE REAR TO SHIFT. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM LOCATED AT 20900 HAWTHORNE BLVD, TORRANCE, CA 90503, WHERE THE CONTACT WAS REFERRED TO A BODY SHOP FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR REPAIRS WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.*DT*JB

NHTSA ODI 11324510

LEFT FRONT TIRE BLEW OUT AND DAMAGED FENDER AND INNER LINER. I WAS TRAVELING ON HWY 57 IN SOUTH TEXAS AT ABOUT 75 MPH. TIRE GAVE NO WARNING THAT THERE WAS A PROBLEM. WAS LUCKY THERE WAS NO ONE BESIDE ME OR COMING IN MY DIRECTION WHEN IT HAPPENED.

NHTSA ODI 11310838

TAILGATE KEEPS OPENING WHILE DRIVING

NHTSA ODI 11307830

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON ATTEMPTING TO OPEN THE REAR TAILGATE DOOR, THE DOOR FAILED TO UNLATCH. THE CONTACT THEN STATED THAT WHEN SHE WAS REVERSING OUT OF A PARKING LOT, THE BACK UP CAMERA WAS POINTED AT THE GROUND. UPON FURTHER INSPECTION, THE CONTACT BECAME AWARE THAT THE TAILGATE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED FOX NEGAUNEE CHRYSLER DODGE JEEP RAM 701 US-41, NEGAUNEE, MI 49866 AND MADE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11299792

SATELLITE RECEPTION KEEPS CUTTING OUT AND RADIO FREQUENTLY CUTS OUT WHILE DRIVING.

NHTSA ODI 11270645

CARGO BOX LATCH AREA CRACKING ON LEFT SIDE LID..NOTICED WHILE TRAVELING NOT BEING USED. {RAM BOX}

NHTSA ODI 11257781

NOTICED A SMELL FOR A FEW MONTHS NOW CONSISTENT WITH WET AND MOLDY CARPET AFTER IT RAINS. I NOTICED UNDER MY BACK SEATS IN THE STORAGE COMPARTMENT THAT THERE WAS STAGNANT WATER PUDDLING UP. BROUGHT MY VEHICLE TO A MECHANIC SHOP IN CORAL SPRINGS ( DR. BRAKES W/ MIKE.) AND HAD THE VEHICLE DIAGNOSED FOR A FEE. FOUND OUT THAT THE REAR GLASS WITH THE OPERABLE WINDOW WAS LEAKING DOWN THE PASSENGERS SIDE, WETTING THE BACK INSULATION GOING DOWN TO THE CARPET FLOORING, AND FINALLY INTO THE STORAGE COMPARTMENTS. I CALLED COOPERATE IN REGARDS TO THIS ISSUE AND THE FIRST REP WAS PROFESSIONAL AND ASSISTED ME WITH A "GOOD WILL" CLAIM BEING THAT THIS IS MY FIRST DODGE VEHICLE AND EVEN INSISTED ON MY BROTHER PURCHASING ONE (WHICH HE DID, 2019 RAM SPORT ORANGE IN COLOR).THE REP HELPED ME SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. WHEN I GET TO THE ARRIGO DODGE, CHRYSLER, JEEP IN TAMARAC FL FOR MY APPOINTMENT ON THURSDAY AUG. 22, 2019, MY SERVICE PROFESSIONAL TERRI, CLAIMED THAT THE CASE WAS OPENED AND CLOSED THAT 2 DAYS BEFORE ON TUESDAY AND HE DIDN'T KNOW WHY BUT SHE ASKED HER DIRECTOR OF THE SERVICE DEPARTMENT IS THEY'RE WERE ANYTHING ELSE AND HE TOLD HER NO AND WALKED AWAY FROM ME. CALLED CORP AGAIN, SPOKE TO TRAVIAN, WHO WAS VERY UNPROFESSIONAL AND ENDED UP WITH ME ON HOLD FOR 11MINS ONLY TO HANG OP ON ME INSTEAD OF TRANSFERRING ME TO SOMEONE ELSE. THIS IS A VERY UNPROFESSIONAL COOPERATE OPERATION AND FROM SOMEONE TELLING YOU ONE THING AND CHANGING THEIR MIND WITH OUT ANY CONSIDERATION FOR ME AS THE VEHICLE OWNER ASKING FOR HELP WITH A SITUATION THAT HAD NOTHING TO DO WITH ME, NOR THE TIME I TOOK OFF FROM MY JOB TO GET TO THE DEALERSHIP. THIS SITUATION MAKES ME VERY UNHAPPY TO HAVE PURCHASED A 2017 DODGE RAM, CREW CAB, BIG HORN IF I HAD ANY IDEA CUSTOMER SERVICE WOULD TREAT ME THIS WAY, I WOULD OF WENT TO RICK CASE, WHERE THEY CARE FOR CUSTOMERS.

NHTSA ODI 11245690

U53 OCCUPANT RESTRAINT CONTROL MODULE & U74 2015 - 2017 TAILGATE LATCH. FOR THE U74, I HAVE BEEN ATTEMPTING FOR OVER A YEAR NOW TO GET FIXED, AND THE LOCAL DEALERS DO NOT ASSIST STATING PARTS NOT AVAILABLE. THE LARGER CONCERN IS THE NEW U53 SEAT BELT SAFETY ISSUE. I HAVE TRIED THROUGH MULTIPLE LOCAL DEALERS IN SAN ANTONIO TX, AND CHRYSLER CORP TO GET ASSISTANCE, AND I AM BEING MET WITH NO HELP. I AM HIGHLY CONCERNED AT THE SAFETY ISSUES AND THE MFR IS NOT HELPING. ONE DEALER EVEN STATED MY VIN DIDN'T HAVE THE RECALL WHEN I HAVE A VEHICLE REPORT EMAIL, SENT MONTHLY FROM MFR, THAT REFLECTS THE RECALL.

NHTSA ODI 11242832

ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.

NHTSA ODI 11202995

I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.

NHTSA ODI 11196966

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE FAILED TO STAY UP AND KEPT COMING DOWN WITHOUT WARNING. THE DEALER (RIVERLAND CHRYSLER DODGE JEEP RAM, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 466-1068) WAS NOTIFIED BEFORE A WARRANTY CAMPAIGN WAS PROVIDED. THE DEALER REPLACED THE TAILGATE ACTUATOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11194658

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT REAR SEATS WERE DRENCHED WITH WATER, WHICH CAUSED A FOUL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN INDEPENDENT MECHANICS WHERE THE CONTACT WAS INFORMED THAT THE SEAL ON THE THIRD BRAKE LIGHT WAS FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE CAUSED WATER TO ENTER THE VEHICLE. AFTER THE VEHICLE WAS REPAIRED, THE "REAR BRAKE LIGHT OUT" AND "KEY FOB LEFT THE VEHICLE" WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE THIRD BRAKE LIGHT WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 26,320.

NHTSA ODI 11183262

TRIED TO GET RECALLS REPAIRED TOLD NO LOANER DONT DRIVE TRUCK...NO WAY TO GO TO WORK

NHTSA ODI 11173687

I WAS REAR ENDED ON NOV 3RD 2018. THE COLLISION CENTER WHERE MY XAR IS BEING FIXED HAS PUT THE ORDER IN FOR A BRAND NEW BOX ASSEMBLY DIRECTLY FROM DODGE AMD ITS BEEN ALMOST TWO MONTHS AND THERE IS NO PART AVAILABLE. I HAVE BEEN INCURRING COST FOR RENTALS AS MY TRUCK IS STILL IN THE SHOP WITH NO END IN SIGHT.

NHTSA ODI 11172086

SWERVED TO AVOID DEER IN ROAD. HIT A TREE HEAD ON AT APPROX 50MPH. AIRBAGS NEVER DEPLOYED. CAR REPORTED AIRBAG FAULT ON DISPLAY IMMEDIATELY AFTER ACCIDENT. SHERIFF AND EMS BOTH FELT AIRBAGS SHOULD HAVE DEPLOYED. *DT *JB *DT *JB

NHTSA ODI 11142429

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,572.

NHTSA ODI 11121670

THE TAILGATE ON MY RAM HAS OPENED TWICE WHILE VEHICLE WAS IN MOTION. ONCE WHILE I WAS PULLING A SMALL TRAILER. THE TAILGATE FELL OPEN HITTING THE TRAILER JACK CAUSING DAMAGE TO THE TAILGATE. THIS IS A LEASE VEHICLE AND I WILL BE HELD RESPONSIBLE FOR THAT DAMAGE. BOTH TIMES I WAS PARKED AND HAD JUST STARTED TO LEAVE.

NHTSA ODI 11115335