Jan 16, 2024
Vehicle began shutting down on the freeway. I hooked up an OBDII sensor and it detected a turbo code. Took my vehicle for warranty work on 12/23/23. Dealer Refuses to fix warranty issues. Trying to add on additional repairs that aren't needed. I have pictures of my own OBD2 sensor showing DTC P00AF, indicating turbo actuator or high pressure turbo charger that is specifically detailed in Quality action campaign bulletins issued [XXX]. Reference: PC919, PC920. [XXX] claims no such codes detected. But he wants me to replace fuel pump and fuel sending unit. This guy also wants me to pay $250 for a full diagnostics and add other issues that are not covered by warranty. Per Nissan warranty process, "Warranty repairs will be made at no charge for parts and/or labor, INCLUDING DIAGNOSIS AND TAX." Now they say the catalytic converter is damaged and needs to be replaced with costs in excess of $15,000. However, the vehicle was passed smog check in september. In addition they are saying to begin work, I need to pay 70% of the cost by wednesday or they begin charging storage fee of $50 a day. And still have not addressed warranty issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11565845
Jan 13, 2024Transmission & drivetrainEngine
While driving down the highway it started to feel like the pavement was warped so we changed lanes and the shaking got violently worse. Put the truck into neutral and drifted down the shoulder hoping to get to a safe place and prevent any further damage. Who knows what kind of pileup could have happened if the engine had seized like it has done to others. There were no engine codes to warn us. Ended up being stranded around a sharp bend with vehicles and tractor trailers scarily flying by us. Truck is currently sitting at Montgomeryville Nissan in PA. They want $2200 to tear down the engine and diagnose. There are metal chunks in the oil pan so it clearly needs a new engine. I don’t trust Nissan to inspect their own equipment especially with the known failures with this engine. Diesels are supposed to be the strongest engines you can buy. This truck only has 43,000 miles on it. PLEASE HELP. The contact stated the vehicle has a broken crank and Nissan Corporate should be held responsible for the new engine. The extended warranty has not been approved as of yet.
NHTSA ODI 11565289
Dec 14, 2023Engine
Driving down I40 between exit 57 and exit 47 when my truck started making a bad vibration and horrible noise. it was dark so I could not see if it was smoking or anything coming from the exhaust. Had the truck towed to my dad's house which was closer to mine. Once there we did an initial investigation on what was wrong. After pulling the dip stick and noticing there was metal material on the dip stick, we knew that something had failed in the motor. We then loaded the truck on a trailer and took to my house 50 miles away. I reached out to the dealer ship that I purchased the truck from, "Nelson Nissan" in Broken Arrow, Oklahoma. They told me the truck was out of warranty by 1 month on the 5-year warranty but it only has around 98,000 miles. Since purchasing this truck from them I have only done simple maintenance. I have not even changed the tires at this point. I have changed the engine oil and filter, fuel filters, and serviced the truck more than recommended. I reached out to my local dealership and they would not help either without me paying in full. I am a mechanic so I started looking into the problem. I was going to buy a motor to replace, but with them costing over $20,000 and still paying on the truck i have not. I did start to take the motor out, but after seeing all the other trucks failing on forms i am hoping and praying the NHTSA helps with this horrible problem that is affecting several people that have chose to buy these crappy trucks. thank you for your help
NHTSA ODI 11560047
Dec 8, 2023Engine
Blown engine, failed crankshaft. Driven under normal operating conditions.
NHTSA ODI 11559180
Dec 8, 2023Engine
Driving down interstate the reduced engine light came on then engine turned off , no signs of issues prior. Luckily I was able to controlmthe vehicle to pull off the road into the grass. Had towed to Nissan in Vissalia, California and they have to replace engine due to crankshaft issue and bearings found in oil pan. Currently awaiting warranty approval as it will cost over $21,000 to be fixed
NHTSA ODI 11559218
Dec 4, 2023Engine
Driving down the road and had crankshaft snap stopping my truck. Vehicle had 28000 miles on it. It was repaired under warranty. I still wonder if it is truly repaired.
NHTSA ODI 11558381
Dec 3, 2023Fuel system
Driving highway speed. Truck shut down with no warning.
NHTSA ODI 11558175
Nov 30, 2023Engine
Crankshaft failed at 42,000 miles and required a new engine to fix. This occured during driving on a highway. Truck was taken to a diesel engine repair center for the diagnosis and repair. There was no engine light warning when it happened.
NHTSA ODI 11557762
Nov 27, 2023Engine
I have a 2017 titan xd that has had catastrophic turbo failures 4 times now on 162,000 miles. Roughly every 40,000 miles which is absolutely ridiculous. They have refused to acknowledge a manufacturing defect at my dealer and at the national level now telling me it will be 13,000$ to fix it again with the same faulty product that I'll have to fix again next year for another$13,000 or worse a fully failed engine and unusable truck. The turbo fails with very little warning, no lights and when the turbos fail it kills the trucks power and makes maneuvering to safety very difficult.
NHTSA ODI 11556954
Nov 26, 2023Fuel system
On Highway with no warning truck started to shake with smoke. Lost power. Engine seized. 92000kms. Injector stuck open cracked piston... had to buy new engine, Nissan didn t want to hear Ianything, I live in Canada
NHTSA ODI 11556880
Nov 21, 2023Engine
Vehicle shut down while driving and would not restart. Had to get it towed to the dealership. I was informed that it was a fuel issue but once tearing down found the engine to be at fault and had to be replaced. I was lucky it happened in a neighborhood.
NHTSA ODI 11556179
Nov 21, 2023Electrical systemEngineFire
The truck's engine died while traveling down the highway around 60 mph. I lost all power and struggled to pull to the side of the road avoiding traffic. there were no warning lights or engine lights before the truck died. There was only a slight vibration and loss of power. Once I stopped on the side of the road smoke started coming out from under the hood. The truck has been maintained well and taken care of and has 59,000 miles on it. I was told by a Nissan mechanic that the motor is locked up because of a broken crank, and they are still trying to see what happened with the electrical wiring that caused the fire. The truck is out of warranty and they informed me that a new motor would cost upwards of $25,000 dollars.
NHTSA ODI 11556305
Nov 21, 2023Engine
I was driving about 55 miles an hour truck started shaking from engine and then turned off no check engine light. Shop told me motor is blown with only 50k miles. Almost wreaked barley got off road
NHTSA ODI 11556310
Nov 18, 2023Engine
Broken crankshaft at 64000 miles. Vehicle is equipped 5.0 Cummins turbo diesel. Problem diagnosed and confirmed at dealership. No warning indicators came on just loud knock followed by immediate loss of engine power while on the highway traveling at 60 mph leaving me stranded on the side of the road with little cell reception. I have been made aware that this an ongoing problem regarding this engine and that there is an open investigation being done by Robert Caple case # pe23020
NHTSA ODI 11555810
Nov 18, 2023Engine
The crank broke while driving on a 70 mph freeway and I almost got hit as I pulled over. The truck was under warranty, so the engine got replaced by Nissan. I suspect the leaking EGR cooler as the cause. Water doesn’t compress when ingested into the engine. There was no warning as to this failure. Was completely unexpected. This was a couple years ago, so I doubt the parts would be available for inspection.
NHTSA ODI 11555818
Nov 17, 2023Engine
Crankshaft broke in half driving 70mph down the highway without warning. Engine is seized at only 74k miles, Nissan refusing to accept responsibility and assist with repair that costs more than what the truck is worth
NHTSA ODI 11555610
Nov 17, 2023Engine
At 127,000 miles my crank shaft broke into driving down the road, Nissan USA would not cover engine damage under warranty, was quoted 26,000 dollars for a new engine from Nissan service department and Joe machens Nissan located in Columbia Missouri, truck sat until I could cover cost for a used engine from a junk yard, after everything installed cost for replacement engine was 11,000 dollars
NHTSA ODI 11555616
Nov 17, 2023Engine
Always kept on maintenance and used good quality fuel for life of this Titan. Was driving and started to get a misfire and shutter. The truck eventually shut off and would not crank over. Had towed to a shop and found metal shavings in oil pan. Engine required rotating assembly replaced and block machining. Shop confirmed that this has happened to multiple of this model Titan with this engine.
NHTSA ODI 11555728
Nov 12, 2023Transmission & drivetrainElectrical systemBrakes
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
NHTSA ODI 11554744
Nov 7, 2023Engine
Crankshaft snapped in half, without warning while 70mph. Nissan refusing to repair, truck only has 73k miles. Regular maintenance performed.
NHTSA ODI 11554072
Oct 17, 2023Engine
On Friday, Oct. 6, 2023 I was driving my 2017 Nissan Titan Turbo XD that I just purchased in December 2022, it just lost power and stopped on the highway in the dark. I was able to get it to the shoulder and waited 3 hours for a tow truck. This happened on a deserted road in Washington state. I was able to get a rental car for the weekend, but the only technician qualified to look at my truck couldn't do so until Wednesday the 11th. The diagnosis was metal shavings in my engine oil, meaning I needed a complete new engine. The cost is $31,400 - and the truck cost me $37,000. Upon doing some research, I have found that the diesel fuel pump, the cp4, that comes in the Cummins diesel engine that was put into the Nissan Titans from 2016-2019 was not mean to have US diesel run through it. Only European diesel, which is more lubricated than diesel in the US. This cp4 need for lubrication makes it break apart and seize your engine up when used with US diesel. This is a known issue with the Nissan titan XD Turbo, and Nissan stopped making the truck in 2019 partly because of this issue. There has been no recall on the engine or the truck, and I could have easily been killed or seriously injured when my truck just stopped in the middle of the dark with no warning. No lights came on, nothing. I take meticulous care of my vehicles and as an Army Captain stationed at Fort Lewis, am well aware that routine maintenance is imperative. There was nothing that alerted my previous service technicians nor myself as to the danger that this truck contains. It's a ticking time bomb and needs to be taken out of use by Nissan, and their consumers compensated. How long until someone is killed due to the defect?
NHTSA ODI 11550436
Aug 31, 2023Transmission & drivetrainElectrical systemEngine
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
NHTSA ODI 11541880
Aug 18, 2023Fuel system
Lift pump failure. Part # 16400-EZ40B. This part has been replaced by dealer three times in the past year. Seems to last for about 8K-10K miles or so. Vehicle won't start when lift pump goes out just a warning of "low fuel pressure". Then has to be towed to dealer.
NHTSA ODI 11539417
Jul 31, 2023Electrical systemEngineFuel system
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
NHTSA ODI 11535405
Jul 18, 2023Electrical systemEngine
I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,
NHTSA ODI 11532980