What 107 owners told NHTSA about the 2017 Nissan Murano Hybrid

KEEP GETTING A MESSAGE "UNAVAILABLE FRONT RADAR OBSTRUCTION." WHEN NOTHING IS BLOCKING IT.

NHTSA ODI 11319645

FRONT RADAR SYSTEM SUDDENLY TURNS OFF WHEN IN MOTION, BE IT ON A HIGHWAY OR STREET. FRONT RADAR/SAFETY/FRONT EMERGENCY BREAKING SYSTEM/CRUISE CONTROL DISENGAGES OR SHUTS OFF EVERYDAY/ IN MOTION AND DURING FF; 1. ON HIGHWAY AND ON CRUISE CONTROL ON A RANDOM AND FREQUENT BASIS WHICH ALSO DISENGAGES THE BREAKING ASSIST/FORWARD COLLISION BREAKING ASSIST 2. DURING SHARP TURNS 3. ON A HIGHWAY WHEN ANOTHER VEHICLE OVERTAKES OR VISE VERSA 4. INADVERTENTLY SHUTS OFF FROM TIME TO TIME. MADE COMPLAINS ALREADY DURING THE 1ST AND 2ND ROUTINE MAINTENANCE. 'DURING THE TIME OF 1ST VISIT/MAINTENANCE, CUSTOMER REP SAID THERE SYSTEM WAS DOWN AND I SHOULD GET BACK TO THEM. '2ND VISIT/MAINTENANCE, CUSTOMER REP SAID, THEY HAVE OTHER CUSTOMERS WITH SAME PROBLEM AND REPLACING THE SENSOR UNIT DOES NOT SOLVE IT, AND THEY ARE CURRENTLY LOOKING FOR A RESOLUTION, AND WILL KEEP IN TOUCH ONCE THEY HAVE THE SOLUTION. '3RD VISIT, THEY DID SOME TESTS AND CONFIRMED MY COMPLAINS, HOWEVER, CUSTOMER REP SAID THEY HAVE NO RECORDS OF MY COMPLAINS AND THE REASON WHY MY FRONT RADAR SENSOR IS NOT WORKING IS DUE TO THE INCURRED DAMAGES ON MY FRONT BUMPER ( FROM ON STREET PARKING). AND CUSTOMER REP SAID I HAVE TO PAY FOR THE REPAIR/REPLACEMENT OF THE SENSOR FOR $1400. SEEN A LOT OF SAME COMPLAINS ON FORUM WITH THE SAME DILEMMA.

NHTSA ODI 11317966

MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START

NHTSA ODI 11269491

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB

NHTSA ODI 11254193

THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.

NHTSA ODI 11241663