What 51 owners told NHTSA about the 2017 Mitsubishi Outlander Mhev

AIRBAG SYSTEM SERVICE REQUIRED LIGHT COMES ON AND OFF CONSTANTLY WHILE DRIVING ON ANY TYPE OF ROAD AND WHILE PARKED. MITSUBISHI DEALERSHIP STATES THAT THE PASSENGER SEAT GOT WET AND THE LIGHT WILL GO OFF WHEN THE SEAT DRIES. THE SEAT HAS NEVER BEEN WET AND THE PASSENGER FLOOR IS NOT WET EITHER. DEALER REFUSES TO FIX THE ISSUE.

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EVERY TWO OR 3 WEEKS I HAVE TO JUMP THE TRUCK TO GET IT STARTED EVEN PUT A NEW BATTERY IN IT....I HAVE BROUGHT IT TO THE MECHANIC AND BROUGHT IT TO THE MITSUBISHI CAR DEALER TO DIAGNOSE THE PROBLEM AND COULDNT FIND ANY..IT GETS VERY ANNOYING TO SEE IF THE TRUCK IS GOING TO START OR I COULD BE STRANDED SOMEWHERE ..I BOUGHT THE TRUCK IN JULY AND IT HAS INSTALLED A NEW BATTERY AND THE DEALER CANNOT DIAGNOSE THE PROBLEM.....THE TRUCK HAS ONLY 37,000 MILES

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TL* THE CONTACT OWNS A 2017 MITSUBUSHI OUTLANDER. THE CONTACT STATED THAT THE FRONT WINDSHIELD WAS CRACKING. THE CONTACT CALLED HIS INSURANCE COMPANY TO HAVE THE WINDSHIELD REPLACED. THE WINDSHIELD WAS REPLACED, BUT IT CRACKED ALSO. THE CONTACT SUSPECTED THAT THE GLASS WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000.

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WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT

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2017 MITSUBUSHI OUTLANDER. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LOCKS WERE INOPERABLE 75% OF THE TIME. *JS

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FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN

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I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.

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WE HEAR WHISTLE SOUND IN CAR WHEN WE ACCELERATE ABOVE 20 MILES SPEED.

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TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE AIR CONDITIONING VENT CONTROLS FAILED TO FUNCTION AND EXTREMELY HOT AIR WAS COMING OUT OF THE VENTS. BAKERSFIELD MITSUBISHI (661-398-9422, 4600 WIBLE RD, BAKERSFIELD, CA 93313) TEST DROVE THE VEHICLE AND REPLICATED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT

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I BOUGHT THE CAR NEW FROM THE DEALER WITH 6,000 MILES ON IT. JULY OF 2018 THE LEFT REAR CALIPER FAILED AND DAMAGED THE ROTOR. I BROUGHT THE CAR IN AND THE ROTOR, BRAKE PADS AND CALIPER WERE REPLACED. ON APRIL 15, 2019 I BROUGHT THE CAR IN TO DEALER SERVICE THIS TIME IT WAS THE RIGHT REAR CALIPER THAT FAILED AND DAMAGED THE ROTOR. THE DEALER THEN CHANGED THE RIGHT REAR CALIPER ROTOR AND BRAKE PADS. WHEN CHANGING THE PADS ON THE LEFT SIDE THEY FOUND THE LEFT SIDE NOW LEAKING. THE CAR WAS AT THE DEALER SERVICE FROM APRIL 15TH- MAY 3RD. THEY TOLD ME THE CALIPERS WERE ON BACK ORDER. WHAT IS GOING ON WITH THESE CALIPERS? SHOULD THERE BE A RECALL ON THESE DEFECTIVE CALIPERS? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY. THESE PROBLEMS WERE NOTICED WHILE DRIVING THE CAR AND A GRINDING SOUND CAME FROM THE REAR OF THE CAR.

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TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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VEHICLE FIRST PRESENTED WITH THE CHECK ENGINE SOON LIGHT ILLUMINATING. THIS HAPPENED SIMULTANEOUSLY WITH THE ENGINE LOSING SPEED. THE CAR DECREASED BY TEN MPH WHILE I WAS DRIVING ON A MAJOR HIGHWAY. WITH THE FOOT PUSHING DOWN ON THE GAS PEDAL NO ACCELERATION WAS ABOUT TO OCCUR FOR SEVERAL SECONDS. THE VEHICLE THEN RETURNED CONTROL BACK TO ME AND I WAS ABLE TO REGAIN HIGHWAY SPEEDS. I HAVE TAKEN TO THE LOCAL MITSUBISHI DEALER BEGINNING AS FAR BACK AS SEPT OF 2018 THIS CAR FIVE TIMES FULLY UNDER WARRANTY. FIVE TIMES THEY RETURNED THE CAR ASSURING ME THE PROBLEM WAS RESOLVED. I HAVE RECALL SR-17-005 OF CERTAIN OUTLANDERS AND LANCERS THAT I LOCATED ONLINE. UNDER THE NHTSA WEBSITE MY VIN IS NOT UNDER RECALL, HOWEVER THE RELAY IS WHAT THEY TOLD ME WAS WRONG AND REPAIRED. THE EXPERIENCES AND DESCRIPTION OF SYMPTOMS MATCH RECALL ACCORDINGLY. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN YESTERDAY 04/22/19 AND I WILL AGAIN BE RETURNING TO THE DEALERSHIP. NOW THOUGH I HAVE LOST MY CONFIDENCE IN THEIR ABILITY TO RECTIFY THE PROBLEM.

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TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.

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FROM TIME TO TIME THE BRAKES DON'T WANT TO WORK RIGHT IF YOU HAVE TO PRESS THEM KINDA HARD THEY JUST MAKE YOU KEEP GOING LIKE YOU ARE SLIDING

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TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.

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EMERGENCY BRAKE AND "AUTO HOLD" FAIL. I WAS AT STOP LIGHT AND HAD THE AUTO HOLD ACTIVATED. I HAD BEEN AT THE STOP BEHIND ANOTHER VEHICLE FOR ABOUT 45 SECONDS BEFORE A BUNCH OF WARNING LIGHTS CAME UP AND THE DASH STATED EMERGENCY BRAKE FAULT, AUTO HOLD UNAVAILABLE AND THE VEHICLE BEGAN TO ROLL FORWARD. I WAS ABLE TO STOP THE VEHICLE SAFELY. I TURNED THE VEHICLE OFF THEN BACK ON AND THE FAULTS WERE GONE. NO STORED CODES HAD COME UP.

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DRIVER SEAT ROCKS BACK AND FORTH (BRAKING AND ACCELERATING) I'M AFRAID SEAT MAY BECOME SO LOSE THAT IT CAN BREAK BACK CAUSING A SAFETY ISSUE. DEALERSHIP SAID MITSUBISHI IS AWARE BUT THEY HAVE NOT DONE ANYTHING TO FIX THE ISSUE. I AM 2000 MILES AWAY FROM MY BUMPER TO BUMPER WARRANTY TO EXPIRE. I FEEL I WAS JUST BRUSHED AWAY. *TT *TR

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TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MAY DEPLOY. THE CONTACT CALLED AUTONATION MITSUBISHI AT (281) 766-7260 (LOCATED AT 7200 GULF FWY, HOUSTON, TX 77017) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 692.

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WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN, MY WIPERS DISCONTINUED WORKING. THERE IS NO BLOCKAGE AND THE VEHICLE IS LESS THAN A YEAR OLD

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GLASS SPONTANEOUSLY CRUMBLED AND SHATTERED ON REAR PASSENGER DOOR. THE VEHICLE WAS PARKED AT HOME IN MY DRIVEWAY. WE WERE GETTING INTO THE VEHICLE AS USUAL IN THE MORNING TO LEAVE FOR THE DAY. THE DOOR WAS NOT SLAMMED, THERE WERE NO VISIBLE CRACKS, SCRATCHES, OR CHIPS ON THE GLASS. NO VISIBLE DAMAGE TO THE VEHICLE OR BLUNT OBJECTS IN THE AREA THAT WOULD INDICATE FOUL PLAY. WE COULD NOT FIND ANYTHING THAT WOULD EXPLAIN SUCH A RANDOM BREAKING OF THE GLASS. MY DAUGHTER SUSTAINED MINOR CUTS ON HER LEG FROM THE GLASS FALLING INTO THE REAR PASSENGER SEAT. FIRST AID WAS GIVEN, BUT NO IMMEDIATE MEDICAL ATTENTION WAS NECESSARY.

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2017 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES AND DEALERS REFUSAL TO REPAIR VEHICLE. *LD THE CONSUMER STATED THE FAILURE WAS INTERMITTENT; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. *JS

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TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT THE BRAKE PEDAL FAILED. TO AVOID CRASHING INTO A MOTORCYCLE, THE CONTACT HAD TO SWERVE TO THE LEFT AND CRASHED INTO A CURB AND FIRE HYDRANT. THE VEHICLE THEN WENT AIRBORNE INTO A CANAL. THE BRAKE PEDAL CONNECTION DETACHED. THE CONTACT SUSTAINED BACK, LEFT LEG, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TT *TR

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I BOUGHT MY WIFE A NEW 2017 MITSUBISHI OUTLANDER SPORT ES FOR OUR ANNIVERSARY ON 1/24/2017. THE DOESN'T EVEN HAVE 5K MLS ON IT. RECENTLY ON 9/5/17 THE CAR STARTED TO ACT WEIRD. FROM A STOP TO GO THE CAR WOULD NOT DRIVE NORMAL. IT HAS A SLOW GET UP TO CATCH SPEED. IT DRIVES LIKE 10MPH FOR A WILE AND THEN SOMETIMES GOES BACK TO NORMAL. SHE HAS TO TURN THE IGNITION FROM ON TO OFF SO THE CAR KIND OF GOES BACK TO DRIVING NORMALLY AGAIN.

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TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MISSION MITSUBISHI (9800 PEDRO AVE, SAN ANTONIO, TX 78216, PHONE NUMBER: (210) 342-2886) AND WAS INFORMED THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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