What 51 owners told NHTSA about the 2017 Mitsubishi Outlander Mhev

LOW BEAM HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE TRAVELLING WITH MY FAMILY WITHIN LESS THAN A YEAR OF OWNING THE NEW CAR (2017 MITSUBISHI OUTLANDER). THE VEHICLE WAS SERVICED AT THE PLACE OF PURCHASE, A MITSUBISHI DEALERSHIP, TO REPLACE THE BULBS WHICH AGAIN WENT OUT WITHIN 7 MONTHS. NEXT, THE BULBS WERE REPLACED AT THE MITSUBISHI DEALERSHIP ONLY TO LOSE THEM AGAIN ON VEHICLE STARTUP 12 - 13 MONTHS LATER. I WAS LEFT WITH NO LIGHTS IN THE DARK AND SUBJECT TO GETTING TO AN AREA OF SAFETY WITH FAMILY IN THE CAR. I AM DILIGENT WITH PREVENTIVE MAINTENANCE & REFUSE TO BELIEVE THAT THIS ISSUE IS AN ISOLATED CONDITION WITH THE OEM BULBS AS THEY CONTINUE TO FAIL IN THE SAME MOMENT.

NHTSA ODI 11352229

MY INTERIOR LIGHTS DO NOT WORK PROPERLY. INITIALLY WHEN I NOTICED THE PROBLEM, ONE SIDE WAS WORKING AND THE OTHER ONE WAS NOT. NOW, NONE OF THE LIGHTS WORKS. ADDITIONALLY, MY HEADLIGHTS ARE NOT WORKING PROPERLY EITHER.

NHTSA ODI 11300468

I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.

NHTSA ODI 11229797