THIS IS PART OF AN EXISTING RECALL NHTSA #19V-804, MANUFACTURER #SR-19-002 REGARDING A VACUUM BRAKE PUMP. RECALL WAS ISSUED IN NOVEMBER 8, 2019, WITH NOTICES SENT TO OWNERS ON JANUARY 7, 2020. MULTIPLE CALLS TO DEALER TO SCHEDULE THE REPAIR REBUFFED AS DEALER CLAIMS THEY CANNOT GET THE PART FROM MANUFACTURER TO PERFORM REPLACEMENT. CALLS TO MANUFACTURER, DURING ADVERTISED BUSINESS HOURS, REJECTED BY AUTOMATIC CALL SYSTEM. IT HAS BEEN 14 WEEKS (OVER 3 MONTHS) SINCE RECALL WAS ANNOUNCED BY MANUFACTURER AND 6 WEEKS SINCE THE RECALL NOTICE WAS SENT TO OWNERS. MANUFACTURER IS NON-RESPONSIVE AND NOT FULFILLING THEIR AGREED TO OBLIGATIONS. MITSUBISHI HAS SAID THEY WILL COMPLY WITH THIS RECALL, BUT ARE DRAGGING THEIR FEET AND WILL NOT OBTAIN OR DISTRIBUTE PARTS TO DEALERSHIPS. MITSUBISHI IS ALLOWING A KNOWN SAFETY DEFECT TO FESTER ON THEIR PRODUCT BY NOT FULFILLING THEIR OBLIGATIONS. PLEASE FORCE THIS COMPANY TO COMPLY WITH THEIR OWN DIRECTIVES AND NOT JUST PAY LIP SERVICE TO THIS ISSUE.
NHTSA ODI 11310189